Subject Matter expert at Amazon India · Chennai · 5 - 12 years · ₹10L - ₹22L / yr · Profitable · Posted 9 Nov 2022

BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- Project handling experience using six sigma/Lean processes
- Experience interpreting data to make business recommendations
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- 5-10 years' experience in project / Customer Satisfaction, with proven success record
- Understand basic and systematic approaches to manage projects/programs
- Structured problem solving approach to identify & fix problems
- Open-minded, creative and proactive thinking
- Pioneer to invent and make differences
- Understanding of customer experience, listening to customers' voice and work backwards to improve business process and operations
- Certification in 6 Sigma
PREFERRED QUALIFICATIONS
- Automation Skills with experience in Advance SQL, Python, Tableau

About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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