
BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- Project handling experience using six sigma/Lean processes
- Experience interpreting data to make business recommendations
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- 5-10 years' experience in project / Customer Satisfaction, with proven success record
- Understand basic and systematic approaches to manage projects/programs
- Structured problem solving approach to identify & fix problems
- Open-minded, creative and proactive thinking
- Pioneer to invent and make differences
- Understanding of customer experience, listening to customers' voice and work backwards to improve business process and operations
- Certification in 6 Sigma
PREFERRED QUALIFICATIONS
- Automation Skills with experience in Advance SQL, Python, Tableau

About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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Purpose of Job is to strategize, manage & execute Training framework for the organization
Technical Skills
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Sound knowledge of Industry L&D Practices
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Moderate knowledge of BFSI Sector & Products
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Content creation & LMS framework understanding
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ROI Measurement tools
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Kirkpatrick Evaluation Matrix
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Animation & Simulation expertise
Job Responsibilities :
Team Management
⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms
⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc
Impact Oriented Initiatives
⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI
⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business
Stakeholder Management
⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar
⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations
Qualification :
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Any graduate
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Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling
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Preferred from BFSI or MFI
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Aged below 37 years
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Certification in Learning & Development will be an added advantage.
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Participate in business meetings with various stake holders.
Take corrective actions based on customer satisfaction surveys.
Drive service improvement programs.
Ensure adherence to quality/security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects
- Building automated test suites for continuous integration and delivery including acceptance, performance, regression and new feature testing of UI/UX components, Web services and various applications and systems.
- Developing and executing a complete test strategy for products and features including verification of functionality, performance, security and scalability.
- Ensuring the quality of the product and providing evidence of release readiness.
- Analyzing and decomposing a software system and design a complete system test strategy.
- Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
- Analyzing testing results to enhance test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
- Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.
What you need to have:
- A minimum of 1 year with advanced Automation Testing.
- Strong testing background and knowledge of building automated systems & testing both front-end UI, backend microservices and preferably knowledge of both SQL and NoSQL databases.
- Deep familiarity and extensive experience with QA tools and frameworks for automation (e.g. Protractor, Mocha, Chai, Istanbul) and for Load and Performance testing (e.g. JMeter).
- Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance/ supervision.
- Experience in working with Micro Service architecture.
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- Security (penetration testing) experience is a big plus but not a must have.
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- Do you have an eye for good user experience?
Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.
Send me an email, will ya?
Inside Sales Executive
Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry. Excellent communication skills are a must. IT background preferred.
JD
- Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
- Locate the right person in the organization and Make the first pitch
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- Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer.
- Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team
- Use our sales CRM tool, and update it at every step of the process.
- Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
- Validate Leads by following our Sales qualification process
- Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.
Location: Chennai
Job Type: Permanent
Experience: 4+ Years
Job Description
- Develop and implement test plans and procedures using the testing tools
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