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About The Sleep Company
At The Sleep Company, we are building a technology-driven omnichannel retail business that powers seamless customer experiences across D2C, marketplaces, retail stores, supply chain, fulfillment, and post-purchase journeys. As we continue to scale rapidly, we are looking for an execution-focused Senior Engineering Manager who can lead high-impact engineering teams, drive operational excellence, and build reliable, scalable systems that support our retail and supply chain ecosystem.
Role Overview
We are seeking a highly motivated and hands-on Senior Engineering Manager with strong experience in retail-tech, omnichannel commerce, logistics, or supply chain-driven environments. This role requires a leader who thrives in fast-paced, ambiguous settings and can balance strategic thinking with deep technical involvement.
You will lead multiple engineering pods responsible for business-critical platforms such as Order Management Systems (OMS), Warehouse Management Systems (WMS), POS integrations, ERP integrations, inventory management, fulfillment workflows, and customer-facing commerce experiences.
The ideal candidate is execution-oriented, highly accountable, technically strong, and passionate about building reliable systems that directly impact business outcomes.
Key Responsibilities
Engineering Leadership & Delivery
- Lead and mentor multiple engineering teams/pods across commerce, supply chain, and platform domains.
- Drive end-to-end execution of strategic initiatives from concept to production.
- Ensure predictable delivery while maintaining high engineering quality standards.
- Build a culture of ownership, accountability, operational excellence, and continuous improvement.
- Collaborate with Product, Operations, Supply Chain, Retail, Customer Experience, and Business teams to translate business requirements into scalable technical solutions.
Retail & Supply Chain Platform Ownership
- Drive development and evolution of OMS, WMS, ERP, POS, inventory, fulfillment, and logistics integrations.
- Enable seamless omnichannel customer experiences across D2C, retail stores, marketplaces, and partner ecosystems.
- Design solutions for inventory visibility, order orchestration, returns management, fulfillment optimization, and supply chain automation.
- Partner with business stakeholders to improve operational efficiency through technology.
Technical Excellence
- Provide technical leadership on distributed systems, event-driven architectures, integrations, APIs, and asynchronous processing.
- Drive system scalability, reliability, performance, and observability initiatives.
- Establish engineering best practices around architecture reviews, code quality, testing, deployment, and incident management.
- Guide teams in making sound technical decisions while balancing speed and long-term maintainability.
Operational Excellence & Reliability
- Own production health, service reliability, and operational readiness.
- Lead major incident response, root cause analysis, and post-incident improvements.
- Define and track SLIs, SLOs, error budgets, and operational KPIs.
- Build strong monitoring, alerting, logging, and observability frameworks.
- Drive proactive reliability and resilience initiatives across critical systems.
Stakeholder Management
- Partner closely with leadership, product managers, operations teams, and external vendors.
- Align engineering roadmaps with business priorities and organizational goals.
- Communicate technical and delivery status effectively to senior stakeholders.
- Manage dependencies across multiple teams and functions.
Required Qualifications
- 8–12 years of software engineering experience with 3–5 years leading engineering teams.
- Proven experience managing multiple engineering pods or teams.
- Strong background in retail-tech, e-commerce, omnichannel commerce, logistics, supply chain, or marketplace ecosystems.
- Experience working with OMS, WMS, ERP, POS, inventory management, fulfillment, or logistics platforms.
- Deep understanding of distributed systems, microservices, APIs, integrations, messaging systems, and asynchronous workflows.
- Hands-on experience with cloud-native architectures and modern engineering practices.
- Strong understanding of production operations, reliability engineering, observability, and incident management.
- Demonstrated ability to drive execution in high-growth, rapidly changing environments.
- Excellent stakeholder management and communication skills.
REVIEW CRITERIA:
MANDATORY:
- Strong sales, business development and networking profile
- Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields
- Must have experience engaging with startups or early-stage companies for partnerships or fundraising
- Must have experience identifying and sourcing startup deal flow or fundraising mandates
- Must have basic understanding of startup financing, equity structures, investor types, and fundraising models
- Must maintain deal pipeline, BD dashboards, and mandate records
- Must have high ownership and target-driven mindset
- Female candidates only
PREFERRED:
- Experience representing the company at events, networking forums, or startup platforms
- MBA preferred
ROLE & RESPONSIBILITIES:
Deal Sourcing & Origination:
- Identify and engage startups, early-stage companies, and growth businesses seeking funding or strategic investment partners.
- Build and maintain a strong pipeline of investment opportunities and fundraising mandates.
Relationship Building:
- Develop deep relationships with founders, CXOs, and decision-makers across industries.
- Collaborate closely with the internal investment team to evaluate opportunities for both advisory and co-investment.
Market Research & Intelligence:
- Monitor emerging trends, sectors, and disruptive business models in the startup ecosystem.
- Track competitor activity and ecosystem developments to stay ahead of market shifts.
Fundraising Support:
- Pitch the firm’s advisory services and investment philosophy to startups and entrepreneurs.
- Assist in designing outreach strategies to attract quality fundraising mandates and co-investment opportunities.
Networking & Branding:
- Represent the firm at startup events, pitch competitions, and investor forums.
- Build thought leadership and enhance the firm’s brand presence within the startup and investment ecosystem.
IDEAL CANDIDATE:
Education:
- Bachelor’s degree in Finance, Commerce, Economics, Business, or related fields. MBA or equivalent qualification preferred.
Experience:
- 1-4 years of experience in sales, business development, investment banking, venture capital, private equity, or related fields.
- Strong understanding of the startup ecosystem, fundraising processes, and investment models.
Skills:
- Excellent communication, networking, and negotiation skills.
- Ability to build and maintain high-value relationships with founders and investors.
- Analytical skills to identify quality opportunities for advisory and co-investment.
- Entrepreneurial and target-driven mindset.
CaratLane is a Technology-Driven organization and India’s first omnichannel jewelry brand, it
was founded in 2008, by Mithun Sacheti, with a simple but courageous objective – to make
beautiful jewelry accessible, affordable and forever wearable. With a strategic investment from
Titan Company Limited, CaratLane is now partnered with India’s largest retail jeweler Tanishq.
Under the leadership of our co-founders Gurukeerthi Gurunathan and Avnish Anand, CaratLane
aims to work towards a common mission – to offer customers beautiful jewelry and a
distinctive shopping experience that fits today’s values and lifestyles.
Desired candidate profile :
● Development experience with Android OS and Knowledge of Web services/API
interactions, Audio/Video streaming, SQLite, and JSON/XML parsing.
● Understanding of Object Oriented Programming and good command over an object-oriented language
● Strong grasp of algorithms and data structures.
● Hands-on Linux experience
● Experience launching mobile applications in the Google Play app store or Apple iTunes
store.
● Experience launching web applications.
● Experience with an MVC framework like Ruby on Rails, Django, Laravel
● Experience with server-side and client-side Javascript - Node.js, Angular.js, jQuery.
● Experience with version control tools like git, Subversion and Mercurial
● Experience with Amazon Web Services
● Experience with Distributed systems and machine learning
● Knowledge of design patterns
● Ability to write and maintain high-quality code.
● Must be a quick learner and be adaptable to new technologies.
● Comfortable in an agile start-up culture based on respect, low hierarchy, high
transparency and fast sprints.
Nice to Have :
● Domain knowledge in eCommerce
● Previous experience in a product company is a plus.
What we value as a team:
● Proactive in communication
● Collaborate with other members of the agile ecosystem
● Out-of-the-box thinking to resolve issues and bringing New Ideas to bring Quality in
the Applications
JOB DESCRIPTION
● Understanding of how to build performant, decoupled, testable, and maintainable code
● Sharing knowledge with teammates, and working collaboratively when you need help
● Advocate for improvements to product quality, security, and performance
● Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review
● Provide constant vision and feedback to the product team during the product development and testing process
● Define epics and granular user stories, as applicable, based on the product
requirements
● Collaborate with QA teams in reviewing test plans for applicability and test coverage
● Participate in scrum ceremonies as the solution owner and assist in sprint planning, estimation, requirement analysis and review, taking a call on trade-offs and conflict resolution
● Prioritize requirements for the sprint and the release collaborating with the offering manager
● Manage and mentor junior developers
Qualification:
● 3+ years of experience in preferably in a tech startup
● Strong foundation in server-side programming languages like Java, Node
(TypeScript), Python
● Professional experience with relational and non-relational databases
(PostgreSQL, MongoDB etc.)
● Solid understanding and experience with REST API and GraphQL API
architecture
● Experience with containerization (Docker etc.) and cloud technologies
● Experience with automation and building CI/CD pipelines
● Demonstrated capacity to clearly and concisely communicate complex
technical, architectural, and/or organizational problems and propose thorough
solutions
● Experience with performance and optimization problems and a demonstrated
ability to both diagnose and prevent these problems
● Comfort working in a highly agile, iterative software development process
Nice to have:
● Excellent verbal and written communication skills
● Product company experience
● Knowledge of Project Management tools like Jira
● Knowledge of Data Science Applications & Statistical Analysis
● Understanding of microservice architecture
● Knowledge of Infrastructure as Code tools like Terraform
- MSMEx is a business advisory platform which connects Micro, Small & Medium Enterprises (MSMEs) & Start-ups with leading industry experts for professional advice & mentoring.
- Our goal is to bring world-class business management support in a micro advisory format to MSMEs at highly-affordable price points, so they can scale to their full potential faster with qualified guidance, expert mentoring and hand-holding.
- We take a customer-centric approach in our product development and measure our success using defined business metrics.
- We are a small team with diverse background & experiences. We work hard as a team - and appreciate the meaningful contribution of each other. We celebrate the journey and milestones and don- t wait for destination.
Responsibilities :
- Perform market research and competitive analysis
- Understand user needs, pain points & behaviour
- Develop & drive product direction and strategy
- Own the product roadmap, milestones and KPIs
- Collect & gather the requirements from different stakeholders to write PRDs & User
Stories.
- Define Acceptance Criteria & KPIs for each product feature
- Preparing Wireframes to explain the feature requirements to UI/UX Team
- Managing & Planning Sprints, Backlog & UAT
- Oversee product execution from inception to delivery
- Define and execute go-to-market plans /strategies along with marketing team
- Work with design, engineering, operations & marketing teams to set priorities & achieve the product and business goals
- Own the product tracking & analytics to gain insights for product iteration
Requirements:
What we are looking for:
- BE/BTech or MBA with relevant experience of 3-5 years
- Strong Analytical Skills with ability to formulate data driven decisions
- Own a track record of building interesting mobile products
JOB DESCRIPTION - PRODUCT MANAGER :
- Experience in Agile Product Development Process
- Exceptional Written & Verbal Communication Skills
- Cross-Functional Team Management
- A Team Player with an Entrepreneurial spirit
- Embrace change, and thrive in a fast-paced start-up environment
Tools:
- Project Management: JIRA, Slack etc
- Wireframing Tools: Framer etc
- Analytics: Google Analytics, Google Tag Manager, Facebook Analytics, Metabase, Tableau etc
- MS Office: Excel, Power Point, Word etc
Why MSMEx?
- You want to work directly with cofounders & serial entrepreneurs
- You love challenges and independently solve them
- You love to work in fast paced start-up environment
- You want fast paced growth in your career
Location: Preferred Mumbai in long run. For 2021 can work from anywhere.
Description of Skills/abilities:
We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing those with well-known React.js workflows such as Redux. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is a must.
You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Developing new user-facing features using React.js, React hooks.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and all browsers.
- Build pixel-perfect, buttery smooth UIs across all web browsers.
- Diagnose, fix bugs, maintain code and write automated tests to ensure the product is of the highest quality.
- Key understanding about Object Oriented Programming, Web Architecture, SDLC, Rest Framework.
- Should have understanding in Hybrid App Ecosystem, Code Once - Deploy Anywhere thought process.
- Responsible for development of new highly-responsive, web-based user interface.
- Construct visualizations that are able to depict vast amounts of data.
- Work with product team and graphic designers.
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it React.js developer requirements and qualifications.
- Support the entire application lifecycle (concept, design, test, release and support). Produce fully functional web, mobile applications writing clean code.
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Having Experience with popular React.js workflows such as Redux.
- Familiarity with newer specifications of Typescript.
- Having Experience with data structure libraries (e.g., Immutable.js).
- Knowledge of isomorphic React is a plus.
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Familiarity with code versioning tools such as Git, SVN.
- Knowledge of functional or object-oriented programming.
- Ability to write well-documented, clean typescript code.
- Rock solid at working with third-party dependencies and debugging dependency conflicts.
- Understanding of REST APIs, the document request model, and offline storage.
Skill Set:
React, React Hooks, Redux, and Typescript with minimum of 6+ Years of relevant Experience.
Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills
Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
5.5 days a week.
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
- Cold Calling to prospective leads & convert them into clients
- Business Development ideation & execution
- Freeze the Client Deal
- Populate & furnish the required documentation – Client Contract. Creative Forms, Project Details & Invoicing Details
- Follow-up & Closure on generated leads across multiple mediums
- Arrange client Meetings
- Pitching , Negotiating & Closure with Clients
- Client Servicing
- Client Relationship Management
- Generating Sales Report
- Payment track – Ensuring the payment compliance as per the CC Timeline
- Coordinating with accounts team for payment
- Pre Event-On Event-Post Event coordination with client for an end to end experience
- Constantly searching for new ideas & concepts
- Competitive analysis with regards to the market happenings
- Market research about the new trends & innovations




