The Sleep Company is hiring for Senior Engineering Manager
About The Sleep Company
At The Sleep Company, we are building a technology-driven omnichannel retail business that powers seamless customer experiences across D2C, marketplaces, retail stores, supply chain, fulfillment, and post-purchase journeys. As we continue to scale rapidly, we are looking for an execution-focused Senior Engineering Manager who can lead high-impact engineering teams, drive operational excellence, and build reliable, scalable systems that support our retail and supply chain ecosystem.
Role Overview
We are seeking a highly motivated and hands-on Senior Engineering Manager with strong experience in retail-tech, omnichannel commerce, logistics, or supply chain-driven environments. This role requires a leader who thrives in fast-paced, ambiguous settings and can balance strategic thinking with deep technical involvement.
You will lead multiple engineering pods responsible for business-critical platforms such as Order Management Systems (OMS), Warehouse Management Systems (WMS), POS integrations, ERP integrations, inventory management, fulfillment workflows, and customer-facing commerce experiences.
The ideal candidate is execution-oriented, highly accountable, technically strong, and passionate about building reliable systems that directly impact business outcomes.
Key Responsibilities
Engineering Leadership & Delivery
- Lead and mentor multiple engineering teams/pods across commerce, supply chain, and platform domains.
- Drive end-to-end execution of strategic initiatives from concept to production.
- Ensure predictable delivery while maintaining high engineering quality standards.
- Build a culture of ownership, accountability, operational excellence, and continuous improvement.
- Collaborate with Product, Operations, Supply Chain, Retail, Customer Experience, and Business teams to translate business requirements into scalable technical solutions.
Retail & Supply Chain Platform Ownership
- Drive development and evolution of OMS, WMS, ERP, POS, inventory, fulfillment, and logistics integrations.
- Enable seamless omnichannel customer experiences across D2C, retail stores, marketplaces, and partner ecosystems.
- Design solutions for inventory visibility, order orchestration, returns management, fulfillment optimization, and supply chain automation.
- Partner with business stakeholders to improve operational efficiency through technology.
Technical Excellence
- Provide technical leadership on distributed systems, event-driven architectures, integrations, APIs, and asynchronous processing.
- Drive system scalability, reliability, performance, and observability initiatives.
- Establish engineering best practices around architecture reviews, code quality, testing, deployment, and incident management.
- Guide teams in making sound technical decisions while balancing speed and long-term maintainability.
Operational Excellence & Reliability
- Own production health, service reliability, and operational readiness.
- Lead major incident response, root cause analysis, and post-incident improvements.
- Define and track SLIs, SLOs, error budgets, and operational KPIs.
- Build strong monitoring, alerting, logging, and observability frameworks.
- Drive proactive reliability and resilience initiatives across critical systems.
Stakeholder Management
- Partner closely with leadership, product managers, operations teams, and external vendors.
- Align engineering roadmaps with business priorities and organizational goals.
- Communicate technical and delivery status effectively to senior stakeholders.
- Manage dependencies across multiple teams and functions.
Required Qualifications
- 8–12 years of software engineering experience with 3–5 years leading engineering teams.
- Proven experience managing multiple engineering pods or teams.
- Strong background in retail-tech, e-commerce, omnichannel commerce, logistics, supply chain, or marketplace ecosystems.
- Experience working with OMS, WMS, ERP, POS, inventory management, fulfillment, or logistics platforms.
- Deep understanding of distributed systems, microservices, APIs, integrations, messaging systems, and asynchronous workflows.
- Hands-on experience with cloud-native architectures and modern engineering practices.
- Strong understanding of production operations, reliability engineering, observability, and incident management.
- Demonstrated ability to drive execution in high-growth, rapidly changing environments.
- Excellent stakeholder management and communication skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
About The Sleep Company
About
Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, revolutionising the way the nation sleeps, sits, and relaxes.
At the heart of our innovation is SmartGRID, India’s 1st & only patented sleep technology, engineered to deliver science-backed comfort that intelligently adapts to your body, offering the perfect balance of softness and support.
With over 4 lakh happy customers, a 4.9-star rating on Google, and a strong retail presence with 157+ stores across India, we’ve become one of the country’s most loved names in comfort.
From mattresses to recliners, our products are trusted by Anil Kapoor, Farah Khan, Shubman Gill, and countless others who value Quality Comfort and Peaceful Sleep.
Backed by a team of 1500+ people and certified as a Great Place to Work, we’re building not just better products, but a better culture and a better way to live.
Tech stack
NodeJS (Node.js)Candid answers by the company
The Sleep Company is a comfort-tech brand that designs and sells innovative sleep and seating solutions. Founded in 2019, it is best known for its SmartGRID technology—India’s first and only patented sleep technology that adapts to the body to provide the right balance of softness and support.
They offer products such as mattresses, recliners, and chairs, aiming to improve sleep, sitting, and relaxation experiences.
With 4 lakh+ customers, 150+ stores across India, and endorsements from celebrities like Anil Kapoor, Farah Khan, and Shubman Gill, the company has established itself as one of India’s most trusted names in comfort.
Company social profiles
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Follow CutshortShubham Vishwakarma
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