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Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
Amplifai is a consultancy and investment company focused on helping organizations succeed with Growth, AI and automation. We work with startups, scale-ups, and established firms to translate complex business challenges into practical AI solutions. Alongside our advisory work, we build and launch our own ventures—such as Corevina, designed for private equity and investment companies.
We are now looking for a creative and hands-on Marketing executive with 3-5 years of experience to join our growing team. This role will be central in shaping how Amplifai and our ventures are presented to the world. You’ll be the owner of web and social media presence and the driver behind a modern, professional digital presence.
What you’ll do
- Build and manage our websites (ideally in Web-flow), ensuring they are visually strong, user-friendly, and up to date.
- Optimize our digital platforms for performance, accessibility, SEO’s and LLM’s.
- Create and acquire content and graphics for our digital presence.
- Social media marketing is predominantly on LinkedIn.
- Collaborate with colleagues across advisory, venture, and commercial teams to deliver assets that support sales, marketing, and product launches.
What we’re looking for
- Experience building and maintaining websites, preferably in Web-flow.
- Experience with social media and email campaigns.
- Proficiency with tools such as Canva, or similar.
- Good understanding of UX/UI and responsive design.
- Experience with SEO and web analytics.
- Strong command of English (work language).
Nice to have
- Skills in video editing or motion graphics.
- Background in B2B marketing or tech-driven companies.
Who you’ll work with
You’ll join a senior, entrepreneurial team with decades of experience in AI, automation, and business development. We’re commercially driven yet deeply technical operating at the intersection of strategy and innovation.
Our culture is collaborative, fast-moving, and pragmatic: we move quickly from ideas to execution, and everyone has a direct impact on outcomes.
The role reports to our India team and works closely with our Norwegian leadership.
Why join us
- Shape and own the visual identity of a growing AI consultancy and its ventures.
- Enjoy creative freedom with real responsibility.
- Work in a dynamic, international environment where technology and design meet business impact.
Nomadslab is looking for a Graphic Designer within the organization and creates simple, intuitive and efficient experiences for clients and users. The position will be of a graphic artist for our startup, active to the latest trend's regarding his/her field, should be familiar with various graphic designing standard's & requirements for the current market
Responsibilities and Duties
- Should be able to individually addressed designing of website, web banners, Facebook posts, digital advertisements, interactive page layouts, site grids, and interface demos, photo reducing, and enhancements, animated GIFs, and other such designing such objectives.
- Should be able to create interactive designs and develop fresh concepts that meet expectations of the brief objectives, define brand standards.
- Should have the ability to multi-task and work efficiently under pressure with careful attention to detail.
- Prepare work to be done accomplished by gathering information and material.
- Illustrate the concept by submitting a rough layout for approval.
- Should be a positive contributor to the team environment and must have effective verbal and written communication skills.
- Should have a passion for design and eagerness to collaborate with other creative people.
Qualifications and Skills
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills, customer focus, creativity, flexibility.
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.
Skills:
Enterprise Asset Management/ Work Management
IBM Maximo,SAP IAM,Infor EAM
Job Responsibilities will include:
-----------------------------------------------
- Overall experience of 5-10 years
- Strong Functional knowledge in Enterprise Asset Management/ Work Management
- Hands on experience in IBM Maximo or SAP IAM or Infor EAM and its integration with supporting systems
- Experience in Utilities industry clients (Electricity or Gas or Water)
- Experience in Supply Chain Domain will be a plus
- Full time regular MBA
- A bachelor's degree in Engineering
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
What you will do:
- Coming up with optimal database design to cater current requirements, future roadmap keeping in mind, performance, security, scalability, and availability
- Designing stable, reliable and effective databases
- Creating complex functions, scripts, stored procedures, and triggers to support application development
- Identifying any issues related to database performance and providing corrective measures
- Optimizing database systems for performance efficiency
- Technology selection (relational, no SQL, graph), best fit based on needs
- Configuring and maintaining database servers and processes
- Monitoring system's health and performance
- Ensuring high levels of performance, availability, sustainability, and security
- Analyzing, solving, and correcting issues in real time
- Refining and automating regular processes, tracking issues and documenting changes
- Assisting developers with query tuning and schema refinement
- Providing support for critical production issues
- Performing scheduled maintenance and support release deployment activities
Desired Candidate Profile
- 5+ years of experience as a Database Developer or DBA or similar role
- Experience in SQL, No-SQL and Graph databases
- Experience in Microsoft SQL Azure
- Experience with Performance Tuning, optimization, backups, restores and recovery models
- Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
- Sense of ownership and pride in your performance and its impact on the company’s success
- Good time-management skills
- Great interpersonal and communication skills
- Experience of being scrum master will be an added advantage.
- Experience of hands on programming and also resolving teams technical queries / hurdles is mandatory.
- Technologies / Languages - Minimum four out of the following is mandatory - MS.Net Framework/.Net
- core, ASP.net MVC, WPF, WCF, Message Queue,GIS, web technologies, IOT, HTML 5, Angular, React,
- Node, Django, Embedded C, Python, C#
- Database: SQL Server , ORACLE, MY SQL, IODB, SQL Lite
- Framework: MVVM, MVC
- Mobile Apps: ANDROID, IOS
- Hands-on experience of project life cycle management using agile / scrum.
- Domain Knowledge - IOT, Energy /Power, Manufacturing, Automotive, Steel.
- Experience in making the funcational and / or Technical design specification document in any one domain is
- mandatory
Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.
Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)
Experience - 4 to 10 years
Job Description:
· Implement a robust set of services and APIs to power the back-end application
· Optimize application for maximum speed and scalability
· Implementation of security and data protection
· Follow and understand architecture design and implementation on
development, testing, implementation, and documentation.
· Conduct reviews and conduct team training on the complex features of NodeJS.
· Analyze business/functional requirements and translate them into
concrete tasks
· Manage Product releases
Skill Set Required:
· Experienced in NodeJs or any NodeJS frameworks
· Experienced & Good knowledge of Relational and NoSQL databases (MongoDB)
· Exposure to Cloud Environments like AWS, MS Azure or Google Cloud
· Knowledge of an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum
· Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)
- 5+ Years of leading an engagement.
- 5+ Years developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms.
- 4+ Years on any Cloud Platform (AWS, Azure, Google, others).
- Master's or Bachelor's degree in Information Science / Information Technology, Computer Science.
- Deep hands-on experience leading the design, development and deployment of business software at scale.
- Experience with service-oriented architectures, private and public clouds and web services security.
- Strong skills in security principles such as least privilege access, defense in depth, preventative vs detective controls, Infrastructure and Network Security, Data protection, and Incident response.
- Professional experience and good technical knowledge of application security, system security, network security, authentication/authorization protocols, and cryptography.
- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27xxx, SOC, HIPAA, GDPR, and NIST/DoD frameworks.
- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- Good understanding of Enterprise Networks, Security and Identity Access Management.
- Configuration management using CloudFormation and/or Chef/Puppet.
- Experience with agile approaches and Experience in DevOps or DevSecOps, and how they impact risk management and compliance.
- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment using scripting and/or IaaC.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, libraries building, build processes, testing, and operations.
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
- Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
- Ability to travel to customer sites as needed.
PREFERRED QUALIFICATIONS:
- AWS Solutions Architect Certified.
- AWS Security Speciality Certified.
- CISSP, CCSP, CISM, and/or other comparable certifications.



