11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

A Business Executive will be meeting existing clients in their locations and increase the app

download in that society.

Approaching the residents through door knocks and increasing the app download in that

society.

● Meeting existing client

● Increase the app download in that society

● Door to door knocks and approach the residents

● Prospect, educate, qualify, and generate opportunities to improve customer satisfaction

● In order to increase the download of app, they should conduct various activities like

meeting residents door to door, canopy, sitting/meeting security guards at regular intervals.

Node JS Developer

We are looking for a Node JS Developer to join our team.

In this role, you will be entrusted with developing JavaScript applications using Node.js(NestJs framework).

Apply now for the role of a Node JS Developer at Codebuddy which is opening doors for skilled, energetic developers looking for Node JS Developer Jobs.

If you can help us design and create multiple layers of applications while working cross-functionally across different infrastructures and if you love problem-solving, Designing systems, and creating quality offerings, you would fit perfectly in Codebuddy.

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Understand the inter-dependencies of the service (application, system, and database) and be able to pinpoint problem areas accurately to improve overall efficiency.
• Translate storyboards and various use cases to create high-performing apps
• Help in code automation
• 
  

What You Need To Apply (Technical Competency) :

• Bachelor's degree in computer science, information science, or similar.
• Minimum two years of experience as a Node.js developer.
• Minimum 6 months of hands-on experience with TypeScript.
• Basic knowledge of NestJs and ExpressJs.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of MongoDB.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Basics of Linux commands and basic Git knowledge for everyday workflow.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.
• Self-motivated with the ability to work independently or jointly in a self-directed way.

About Data Axle:

Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases.

Data Axle Pune is pleased to have achieved certification as a Great Place to Work!

Roles & Responsibilities:

We are looking for a Senior Data Scientist to join the Data Science Client Services team to continue our success of identifying high quality target audiences that generate profitable marketing return for our clients. We are looking for experienced data science, machine learning and MLOps practitioners to design, build and deploy impactful predictive marketing solutions that serve a wide range of verticals and clients. The right candidate will enjoy contributing to and learning from a highly talented team and working on a variety of projects.

We are looking for a Senior Data Scientist who will be responsible for:

1. Ownership of design, implementation, and deployment of machine learning algorithms in a modern Python-based cloud architecture
2. Design or enhance ML workflows for data ingestion, model design, model inference and scoring
3. Oversight on team project execution and delivery
4. Establish peer review guidelines for high quality coding to help develop junior team members’ skill set growth, cross-training, and team efficiencies
5. Visualize and publish model performance results and insights to internal and external audiences

Qualifications:

1. Masters in a relevant quantitative, applied field (Statistics, Econometrics, Computer Science, Mathematics, Engineering)
2. Minimum of 5 years of work experience in the end-to-end lifecycle of ML model development and deployment into production within a cloud infrastructure (Databricks is highly preferred)
3. Proven ability to manage the output of a small team in a fast-paced environment and to lead by example in the fulfilment of client requests
4. Exhibit deep knowledge of core mathematical principles relating to data science and machine learning (ML Theory + Best Practices, Feature Engineering and Selection, Supervised and Unsupervised ML, A/B Testing, etc.)
5. Proficiency in Python and SQL required; PySpark/Spark experience a plus
6. Ability to conduct a productive peer review and proper code structure in Github
7. Proven experience developing, testing, and deploying various ML algorithms (neural networks, XGBoost, Bayes, and the like)
8. Working knowledge of modern CI/CD methods This position description is intended to describe the duties most frequently performed by an individual in this position.

It is not intended to be a complete list of assigned duties but to describe a position level.

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

Experience Level – 3 to 5 years

Responsibilities

• Review and analyze system specifications.
• Collaborate with team to develop effective strategies and test plans.
• Execute test cases (manual or automated) and analyze results.
• Evaluate product code according to specifications.
• Create logs to document testing phases and defects.
• Report bugs and errors to development teams
• Help troubleshoot issues.
• Conduct post-release/ post-implementation testing.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Skillset

• Familiarity with Agile frameworks
• Ability to document and troubleshoot errors.
• Working knowledge SQL
• Excellent communication skills
• Attention to detail.
• Analytical mind and problem-solving aptitude
• Strong organizational skills

Must Have

• Experience in UFT
• Jmeter is an added advantage.
• API testing experience
• ISTQB Certification

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.