11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Key Responsibility Areas:

• Develop tools and applications by producing clean, efficient code.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Perform validation and verification testing and debud code.
• Work collaboratively with others to achieve goals
• Experience working in an agile environment

Required Skills:

• Experience in implementing Object-Oriented Python, Django.
• Good understanding on Django
• Experienced in interfacing with *third party API’s using REST
• Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
• Experience in Version Control with Git and Bitbucket.
• Experience with JIRA the development progress and tracking deadlines of the project

JOB DESCRIPTION:

Location: Pune, Mumbai, Bangalore

Mode of Work : 3 days from Office

* Python : Strong expertise in data workflows and automation

* Pandas: For detailed data analysis and validation

* SQL: Querying and performing operations on Delta tables

* AWS Cloud: Compute and storage services

* OOPS concepts

• Act as a bridge between business users and technical teams, translating business requirements into LOANIQ solution designs.
• Gather, analyze, and document detailed functional requirements for new features, system enhancements, and regulatory changes.
• Work closely with development teams to validate LOANIQ configurations, test workflows, and review technical designs.
• Lead or support UAT, coordinate with QA teams, and ensure sign-off from business stakeholders.
• Conduct gap analysis and suggest best practices using LOANIQ's capabilities to improve loan operations.
• Create detailed BRDs, FRDs, process flow diagrams, and user stories aligned with Agile/Scrum methodology.
• Support LOANIQ implementation, upgrades, and version migrations.
• Conduct training, prepare user guides, and provide post-go-live support.

Job Title: Senior Node.js Developer

Company: P99soft

Locations: Bangalore, Pune, Hyderabad

Experience: 5+ years

Job Type: Full-time

About P99soft:

P99soft is a dynamic and innovative software development company dedicated to creating cutting-edge solutions for our clients. We take pride in fostering a collaborative and forward-thinking environment. As we continue to grow, we are seeking an experienced Senior Node.js Developer to join our team.

Responsibilities:

As a Senior Node.js Developer at P99soft, you will be a key contributor to our development team. Your responsibilities will include:

Backend Development: Lead the development of robust and scalable backend solutions using Node.js.

Architecture and Design: Make critical decisions regarding the architecture and design of Node.js applications, ensuring high performance and maintainability.

API Development: Design and implement RESTful APIs to support various front-end functionalities.

Database Integration: Collaborate with database administrators and integrate databases into Node.js applications.

Code Review: Participate in code reviews to maintain code quality and provide constructive feedback to team members.

Mentorship: Provide guidance and mentorship to junior developers, contributing to the growth and skill development of the team.

Requirements:

To be successful in this role, you should have:

4+ years of Node.js Development Experience: Proven experience in developing backend solutions using Node.js.

JavaScript Mastery: Strong command of JavaScript and its asynchronous nature.

Recommended Experience: Proficiency in Node.js, Typescript, React, and MongoDB.

Additional Skills (Plus):

Experience in Next.js, NestJS, Fastify, React Native, Golang, Docker, Kubernetes, or AWS.

Customer Interaction (Plus): Experience working directly with customers is a plus.

Additional Experience (Plus):

• API development or database design experience.
• Communication Skills: Excellent communication skills, both written and verbal, to collaborate effectively with team members and clients.

Responsibilities:

• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members

Qualifications:

• Minimum 6 years of total IT experience
• Minimum 4 years of Appian development experience
• Good logical and reasoning skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to read requirements and independently work on a project with minimal supervision

Education:

• Bachelor’s degree/University degree or equivalent experience

Responsibilities : 

- Developer responsibilities include, but are not limited to the following:

- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8

- 4-10 years java development experience with JSE/JEE, Java-based Micro-services framework, and implementation, Spring framework, Hibernate framework, SQL, etc

- Hands-on experience on Spring boot & SPARK Microservices and OSGi specifications

- Strong knowledge of micro-service logging, monitoring, debugging, and testing

- Implementations experience of micro-service integration, packaging, building automation, and deployment

- At least two years experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)

- Object-Oriented Analysis and design using common design patterns.

- Insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)

- Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)

- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)

Qualifications: BS/MS degree in Computer Science, Engineering or a related subject and a minimum of 8 years of professional work experience in a mid-d or large corporate Information Technology environment. Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once. Comfort with ambiguity and ability to navigate uncertainty.