11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Title: .NET Developer

Experience: 3-5 Years

Location: Pune

Employment Type: Full-Time

About the Role:

We're looking for an experienced .NET Developer with 3-5 years of expertise to join our team in Pune. You'll be working on building scalable web applications using C#, .NET Core, and modern development practices.

What You'll Do:

• Develop and maintain web applications using C# and .NET Core (.NET 5+)
• Build RESTful APIs with ASP.NET Core Web API
• Design and optimize SQL Server databases with complex queries and stored procedures
• Implement OOP principles, Design Patterns, and SOLID principles
• Work with Entity Framework Core for data access
• Collaborate with teams using Agile/Scrum methodologies
• Perform code reviews and ensure code quality
• Manage code using Git version control

Required Skills:

Must-Have:

• Strong proficiency in C# and .NET Core (or .NET 5+) - 3-5 years
• Hands-on experience with ASP.NET Core Web API and RESTful services
• Expertise in SQL (T-SQL), stored procedures, and database design
• Experience with SQL Server is highly preferred
• Hands-on experience with Entity Framework Core
• Solid understanding of OOP, Design Patterns, and SOLID principles
• Experience with Git and Agile/Scrum methodologies

Good to Have:

• Front-end technologies (Angular, React)
• Microservices architecture
• Cloud platforms (Azure/AWS)
• CI/CD pipelines
• Unit testing frameworks

Qualifications:

• Bachelor's degree in Computer Science, IT, or related field
• 3-5 years of professional .NET development experience

Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)

Mandatory (Experience 1): Must have 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).

Mandatory (Experience 2): Must have 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.

Mandatory (Experience 3): Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.

Mandatory (Skills 1): Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.

Mandatory (Skills 2): Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.

Mandatory (Skills 4): Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Mandatory (Company): B2C product organizations (fintech, e-commerce, edtech, or consumer platforms) with large-scale user datasets and analytics maturity.

Mandatory (Note): Don’t want data analysts; looking for strategic behavioral insight leaders or research-driven analytics professionals focused on user behavior and product decision-making.

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

About the Job:

Gyaan is seeking an experienced backend developer with expertise in Python, Django, AWS, and Redis to join our dynamic team! As a backend developer, you will be responsible for building responsive and scalable applications using Python, Django, and associated technologies.

Required Qualifications:

• 2+ years of hands-on experience programming in Python, Django
• Good understanding of CI/CD tools (Github Action, Gitlab CI) in a SaaS environment.
• Experience in building and running modern full-stack cloud applications using public cloud technologies such as AWS/
• Proficiency with at least one relational database system like MySQL, Oracle, or PostgreSQL.
• Experience with unit and integration testing.
• Effective communication skills, both written and verbal, to convey complex problems across different levels of the organization and to customers.
• Familiarity with Agile methodologies, software design lifecycle, and design patterns.
• Detail-oriented mindset to identify and rectify errors in code or product development workflow.
• Willingness to learn new technologies and concepts quickly, as the "cloud-native" field evolves rapidly.

Must Have Skills:

• Python
• Django Framework
• AWS
• Redis
• Database Management

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.

Responsibilities:

• Design, implement, and maintain scalable and reliable database solutions on the AWS platform.
• Architect, deploy, and optimize DynamoDB databases for performance, scalability, and cost-efficiency.
• Configure and manage AWS OpenSearch (formerly Amazon Elasticsearch Service) clusters for real-time search and analytics capabilities.
• Design and implement data processing and analytics solutions using AWS EMR (Elastic MapReduce) for large-scale data processing tasks.
• Collaborate with cross-functional teams to gather requirements, design database solutions, and implement best practices.
• Perform performance tuning, monitoring, and troubleshooting of database systems to ensure high availability and performance.
• Develop and maintain documentation, including architecture diagrams, configurations, and operational procedures.
• Stay current with the latest AWS services, database technologies, and industry trends to provide recommendations for continuous improvement.
• Participate in the evaluation and selection of new technologies, tools, and frameworks to enhance database capabilities.
• Provide guidance and mentorship to junior team members, fostering knowledge sharing and skill development.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as an AWS Architect or similar role, with a focus on database technologies.
• Hands-on experience designing, implementing, and optimizing DynamoDB databases in production environments.
• In-depth knowledge of AWS OpenSearch (Elasticsearch) and experience configuring and managing clusters for search and analytics use cases.
• Proficiency in working with AWS EMR (Elastic MapReduce) for big data processing and analytics.
• Strong understanding of database concepts, data modelling, indexing, and query optimization.
• Experience with AWS services such as S3, EC2, RDS, Redshift, Lambda, and CloudFormation.
• Excellent problem-solving skills and the ability to troubleshoot complex database issues.
• Solid understanding of cloud security best practices and experience implementing security controls in AWS environments.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• AWS certifications such as AWS Certified Solutions Architect, AWS Certified Database - Specialty, or equivalent certifications are a plus.

About Propacity:

Propacity is a leading real estate company committed to transforming the real estate landscape through innovative technology and data-driven solutions. Our mission is to empower stakeholders in the real estate ecosystem with cutting-edge tools and insights. We are seeking a passionate and creative Content Writer Intern to contribute to our dynamic marketing team.

Responsibilities:

Content Creation:

-Collaborate with the marketing team to produce compelling and informative content for various platforms, including blogs, articles, social media, and website copy.

-Conduct in-depth research on real estate industry trends, market analysis, and related topics.

SEO Optimization:

-Work closely with the SEO team to optimize content for search engines and improve organic visibility.

-Implement best practices for keyword usage and on-page SEO.

Social Media Engagement:

-Assist in the creation and scheduling of engaging social media content.

-Monitor social media channels for industry trends and contribute to relevant conversations.

-Cross-Functional Collaboration:

-Coordinate with design, product, and data analytics teams to ensure content aligns with brand guidelines and messaging.

-Participate in brainstorming sessions to generate creative ideas for content campaigns.

Data Analysis:

-Utilize analytics tools to track and analyze the performance of content.

-Provide insights and recommendations based on data to enhance content effectiveness.

-Professional Development:

-Stay informed about industry developments, content marketing trends, and emerging technologies.

-Actively seek feedback and incorporate it into continuous improvement.

Requirements:

-Currently pursuing a degree in Marketing, Communications, Real Estate, or a related field.

-Exceptional written and verbal communication skills.

-Strong creative thinking and storytelling abilities.

-Ability to work independently and collaboratively in a remote or office setting.

-Basic understanding of SEO principles and content optimization.

-Familiarity with social media platforms and trends.

-Proficiency in Microsoft Office and/or Google Workspace.

Benefits:

-Hands-on experience in content creation and marketing within the real estate and technology sectors.

-Exposure to a fast-paced and innovative work environment.

-Mentorship and guidance from experienced professionals.

-Networking opportunities within the real estate and tech industries.

Job Location: Kharadi, Pune.

Skills:
Enterprise Asset Management/ Work Management
IBM Maximo,SAP IAM,Infor EAM

Job Responsibilities will include:

-----------------------------------------------

- Overall experience of 5-10 years

- Strong Functional knowledge in Enterprise Asset Management/ Work Management

- Hands on experience in IBM Maximo or SAP IAM or Infor EAM and its integration with supporting systems

- Experience in Utilities industry clients (Electricity or Gas or Water)

- Experience in Supply Chain Domain will be a plus

- Full time regular MBA

- A bachelor's degree in Engineering

Job Responsibilities

• Design, build & test ETL processes using Python & SQL for the corporate data warehouse
• Inform, influence, support, and execute our product decisions
• Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
• Evaluate and prototype new technologies in the area of data processing
• Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
• High energy level, strong team player and good work ethic
• Data analysis, understanding of business requirements and translation into logical pipelines & processes
• Identification, analysis & resolution of production & development bugs
• Support the release process including completing & reviewing documentation
• Configure data mappings & transformations to orchestrate data integration & validation
• Provide subject matter expertise
• Document solutions, tools & processes
• Create & support test plans with hands-on testing
• Peer reviews of work developed by other data engineers within the team
• Establish good working relationships & communication channels with relevant departments

Skills and Qualifications we look for

• University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
• 4 - 6 years experience with data engineering.
• Strong coding ability and software development experience in Python.
• Strong hands-on experience with SQL and Data Processing.
• Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
• Good working experience in any one of the ETL tools (Airflow would be preferable).
• Should possess strong analytical and problem solving skills.
• Good to have skills - Apache pyspark, CircleCI, Terraform
• Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
• Understanding & experience of agile / scrum delivery methodology

We are looking for a person who has good knowledge of digital marketing, and who is well known in SEO, SMO, and Google Ad console.

Responsibilities:

• Doing market research on trending content and creating content on the same.

• Assisting the marketing team in daily admin tasks.

• Helping in planning and organizing marketing events.

• Working on growth of website through SEO and google analytics.

• Designing multiple social campaigns considering recent trends in market.

If you are a people-person who loves the rewarding challenge of building a brand and you are a passionate enthusiast sharing our vision and having good marketing skills can apply here.

• Web :  Angular2+ (min 3 years), HTML5, NodeJS, Yarn
• Programming: Typescript
• IDE Tools : Visual Studio Code,
• Source Control – Good knowledge on SVN/Git
• Good to have: Java8, SpringBoot, JPA, Oracle PL SQL, SOAP, Restful, WSDL, ETL tools like Talend
  
  Role Summary:
• Software Development with best coding practices
• Proper co-ordination with other team members for maintaining source code versioning
• Complete and provide status of work to Team Lead/Project Manager regularly
• Create and maintain proper documents related to development work
• Collaborate with other team to create quicker issue resolution to achieve high customer satisfaction
• Flexible to learn other technologies and work across teams
• Clear understanding of requirement from functional team
• Involvement in analysis, design, coding, SIT, UAT and support