11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Review Criteria

• Strong Senior Data Engineer profile
• 4+ years of hands-on Data Engineering experience
• Must have experience owning end-to-end data architecture and complex pipelines
• Must have advanced SQL capability (complex queries, large datasets, optimization)
• Must have strong Databricks hands-on experience
• Must be able to architect solutions, troubleshoot complex data issues, and work independently
• Must have Power BI integration experience
• CTC has 80% fixed and 20% variable in their ctc structure

Preferred

• Worked on Call center data, understand nuances of data generated in call centers
• Experience implementing data governance, quality checks, or lineage frameworks
• Experience with orchestration tools (Airflow, ADF, Glue Workflows), Python, Delta Lake, Lakehouse architecture

Job Specific Criteria

• CV Attachment is mandatory
• Are you Comfortable integrating with Power BI datasets?
• We have an alternate Saturdays working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

We are seeking a highly experienced Senior Data Engineer with strong architectural capability, excellent optimisation skills, and deep hands-on experience in modern data platforms. The ideal candidate will have advanced SQL skills, strong expertise in Databricks, and practical experience working across cloud environments such as AWS and Azure. This role requires end-to-end ownership of complex data engineering initiatives, including architecture design, data governance implementation, and performance optimisation. You will collaborate with cross-functional teams to build scalable, secure, and high-quality data solutions.

Key Responsibilities-

• Lead the design and implementation of scalable data architectures, pipelines, and integration frameworks.
• Develop, optimise, and maintain complex SQL queries, transformations, and Databricks-based data workflows.
• Architect and deliver high-performance ETL/ELT processes across cloud platforms.
• Implement and enforce data governance standards, including data quality, lineage, and access control.
• Partner with analytics, BI (Power BI), and business teams to enable reliable, governed, and high-value data delivery.
• Optimise large-scale data processing, ensuring efficiency, reliability, and cost-effectiveness.
• Monitor, troubleshoot, and continuously improve data pipelines and platform performance.
• Mentor junior engineers and contribute to engineering best practices, standards, and documentation.

Ideal Candidate

• Proven industry experience as a Senior Data Engineer, with ownership of high-complexity projects.
• Advanced SQL skills with experience handling large, complex datasets.
• Strong expertise with Databricks for data engineering workloads.
• Hands-on experience with major cloud platforms — AWS and Azure.
• Deep understanding of data architecture, data modelling, and optimisation techniques.
• Familiarity with BI and reporting environments such as Power BI.
• Strong analytical and problem-solving abilities with a focus on data quality and governance
• Proficiency in python or another programming language in a plus.

About the role

Pendo is seeking a Senior Agentforce Revenue Management (ARM) Developer to lead the architectural transformation of our global quote-to-cash systems. You will own the technical strategy for migrating our existing CPQ infrastructure to Agentforce Revenue Management and serve as the primary architect for our revenue systems, ensuring that our pricing, billing, and subscription engines are built for enterprise scale.

Role responsibilities

• Architectural leadership: Lead the end-to-end technical migration from legacy CPQ to ARM, defining the target data model and transformation roadmap.
• ARM/CPQ solution design: Architect scalable pricing procedures and bundle logic for complex global requirements, multi-currency support, and intricate discounting hierarchies.
• Technical governance: Establish best practices for CPQ and ARM development, including configuration standards, documentation requirements, and code reviews.
• Integration architecture: Design and oversee high-performing integrations between ARM, Salesforce Billing, and ERP systems (Zuora) to ensure a single source of truth for revenue data.
• Advanced automation: Develop custom Apex solutions and complex Flows to handle unique business scenarios beyond standard ARM/CPQ capabilities.
• Stakeholder management: Partner with Finance, RevOps, and Sales leadership to translate business strategy into technical revenue configurations.
• Mentorship: Act as a technical mentor for junior and mid-level developers.
• Release management: Oversee deployment of revenue system enhancements using CI/CD tools, ensuring zero downtime for critical sales functions.
• Strategic roadmap: Evaluate new Agentforce and Revenue Cloud features to continuously improve the Pendo sales experience and operational efficiency.

Minimum qualifications

• 7+ years of Salesforce development experience with expert-level proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• 5+ years of experience with the Salesforce Quote-to-Cash system, with strong experience in Salesforce CPQ configuration.
• Direct hands-on technical experience with Agentforce Revenue Management (ARM), specifically in architecture and data model transition.
• Proven experience leading a large-scale platform migration (e.g., CPQ to ARM or similar enterprise Quote-to-Cash transformations).
• Expert-level knowledge of the Salesforce CPQ and Revenue Cloud Advanced (ARM) data models and engine.
• Deep experience with the Order-to-Cash lifecycle, including amendments, renewals, and revenue schedules.
• Demonstrated ability to lead technical project teams and manage complex, multi-month implementation timelines.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Certified Revenue Cloud Consultant and Salesforce Certified CPQ Specialist.
• Experience with Agentforce Revenue Management (ARM) / Revenue Cloud Advanced (RCA) early adopter programs.
• Experience integrating Salesforce with Zuora Billing or Zuora Revenue.

Key Responsibilities:

• Source potential candidates through LinkedIn, job portals, social media platforms, and other recruitment channels.
• Screen resumes and conduct initial telephonic or virtual interviews to assess suitability.
• Coordinate and manage the complete interview process with hiring managers.
• Negotiate salary offers and support candidates throughout the onboarding process.
• Maintain accurate and updated records in the Applicant Tracking System (ATS).

Qualifications & Skills:

• Minimum 2+ years of hands-on experience in recruitment or talent acquisition.
• Strong working knowledge of multiple job portals and sourcing techniques.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to manage multiple positions and meet hiring deadlines effectively.

Hiring : Salesforce Senior Developer

Location : Pan India

Experience : 7+ years

Required Skills & Experience

·       7+ years in Salesforce Development

·       Strong experience with Salesforce Experience Cloud

·       Highly skilled in Apex, Visualforce, Lightning Components, and Lightning Web Components

the creation of custom solutions tailored to client needs.

·    Strong understanding of Salesforce governor limits and performance optimization principles for efficient and scalable applications for a large active user base

·    Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other systems.

·   Excellent technical documentation skills

·  Salesforce Certification (Must: Salesforce Platform Developer II)

·   Excellent communication skills

Responsibilities

·       Design, implement, and test new functionalities and features in Salesforce to meet business needs.

·       Build of both custom/standard components on the Salesforce platform, using the most appropriate platform capability

·       Make appropriate use of Flows, Apex, LWC and other technologies to ensure solutions are built to high standards.

·       Make appropriate use of enterprise design patterns when writing custom code.

·       Refine technical user stories as required, articulate clearly the technical solution required to meet a specific requirement.

·       Support the Tech Lead with ensuring best practises are adhered to, providing mentorship and code review feedback as required.

·       Work with Tech Leads to author Technical Design Documents, ensuring adherence to design patterns.

·       Suggest improvements to the development workflow for the development team.

Desired Skills

·       Comfortable and effective in leading developer, ensuring project success and team cohesion

·       Financial Services industry experience

·       Experience implementing Experience Cloud solutions at enterprise organisation

·       Experience in working in both agile and waterfall methodologies

CTC: up to 20 LPA

Required Skills:

• Strong experience in SAP EWM Technical Development.
• Proficiency in ABAP (Reports, Interfaces, Enhancements, Forms, BAPIs, BADIs).
• Hands-on experience with RF developments, PPF framework, and queue monitoring.
• Understanding of EWM master data, inbound/outbound processes, and warehouse tasks.
• Experience with SAP integration technologies (IDoc, ALE, Web Services).
• Good analytical, problem-solving, and communication skills.

Nice to Have:

• Exposure to S/4HANA EWM.
• Knowledge of Functional EWM processes.
• Experience in Agile / DevOps environments.

If interested kindly share your updated resume on 82008 31681

We're Hiring - Java Full Stack Developer !

Job Details:

Location: Bangalore, Mumbai, Pune

Role: Java Full stack Developer

Experience: 5 to 10 Years

Notice Period: Immediate to 15 Days

Work Mode: Hybrid

Skills Required:

Strong knowledge of Java, Core Java, SQL

Expertise in Spring Boot, Angular/ React

Proficiency in OOPS, Design Patterns, Data Structures, and Algorithms

Experience with Multithreading and Microservices

Good experience in cloud platform, AWS preferred.

Experience with RESTful services and APIs

We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen that the best of the associates can even become a manager even before completing a year. 

The entire development journey will have two phases: 

5 day SGDP (Sales Grooming & Development Program) 

4 weeks OJT (On the Job Training) 

1) SGDP (Sales Grooming & Development Program) 

To begin with , you will be enrolled for a 5 days Sales Grooming & Development Program. The SGDP would be virtual (Work from Home) and will include theoretical aspects of BYJU’S sales process. 

• You will get well-versed with the organization, our products, and how to interact with customers. ● You will be involved in various activities during this phase & you will be rigorously evaluated at different intervals. 
• During this period, you will gain knowledge, a platform to practice your sales skill as well as feedback to enhance your capabilities from our team of experienced facilitators. 
• These 5 days are purely invested in your learning and there would be no remuneration provided during this period. 

The enrolled candidates who satisfactorily complete the SGDP phase will be given an opportunity to move to the next phase which is i.e On Job Training(OJT). 

OJT involves a 4 weeks training program which will be in Bangalore/Delhi location and on successful completion of this training program,applicants will be given an opportunity to join us as a Business Development Associate with BYJUs. 

2) OJT (On the Job Training) 

• The OJT Phase will start for the candidates who have successfully cleared the SGDP. 
• Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase. 
• Following the completion of the OJT, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S. 

Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). 

The entire role will be for 6 days a week(Monday would be an off). The assessment parameters will include performance metrics, process adherence, behavioural aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Inside Sales at 8 LPA(5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA 

Allowance (ATP during OJT): INR 1250 / Week + INR 1250 Travel Allowance Once in Tenure 

STIPEND (ATP during OJT): Additional Stipend of 18000 for target completion of 3 valid sales and 6 valid conduction 

CTC (BDA - post qualification after training): INR 8,00,000 (5 Lakh fixed pay + 3 lakh performance pay) for Inside Sales

You might be feeling that working at Byju's has so many benefits. But, frankly, there is nothing called free lunch. You will have to be extremely committed to your effort and be target oriented in every aspect. An applicant trainee works for a 6 days work week in the first two weeks of SGDP and 6 day work week in OJT tenure. The day starts at 9:30 am and ends at 9 in the evening; apart from it few assignments need to be completed on a daily basis during the SGDP Phase and his main work throughout the day is to find potential customers by connecting with all the customers of the region who download our app. On average, you will be expected to connect to 120-140 customers and schedule one on one meetings with potential ones. We measure everything from your input effort, quality, and output. In a nutshell, you work with strict targets - call customers - book counselling sessions - visit them in person - sell the courses we have - take-home truck loads of money in the form of incentives and salary.

• 3 years Experience in Ruby on Rails
• Minimum 3 years in MongoDB / PostgreSQL
• Must be from Product based companies   

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Create and execute customer engagement, satisfaction and retention plans
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Must Haves:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Perks:

• Excellent growth opportunity
• Best salary in the industry

The company is headquartered in Pune.