11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

We are hiring a SAP BTP CAPM Consultant with a minimum of 6 years of experience in building applications using SAP’s Cloud Application Programming Model (CAPM). Strong hands-on experience with Node.js or Java in BTP, OData services, and deployment in Cloud Foundry is required. Experience with SAP HANA DB and BAS (Business Application Studio) is preferred.

Job Description: Technical Recruiter

Location: Pune (Hybrid)

Job Type: 

Contract to Hire

Key Responsibilities:

• Collaborate with hiring managers to understand technical hiring needs and job requirements.
• Source, screen, and shortlist qualified candidates for technical roles (developers, engineers, etc.).
• Conduct interviews, technical assessments, and reference checks.
• Maintain and manage an active candidate pipeline.
• Coordinate interview schedules and facilitate timely feedback.
• Ensure a smooth candidate experience throughout the recruitment process.
• Stay updated on industry trends and best practices in technical recruiting.

Qualifications:

• Proven experience as a recruiter, preferably in IT or technology-related roles.
• Strong understanding of technical job descriptions and technologies (e.g., software development, networking, cloud services).
• Excellent communication and interpersonal skills.
• Ability to manage multiple open positions simultaneously.
• Familiarity with applicant tracking systems (ATS) and recruitment tools.

We are looking for passionate developers with 4 - 8 years of experience in software development to join Metron Security team as Software Engineer.

Metron Security provides automation and integration services to leading Cyber Security companies. Our engineering team works on leading security platforms including - Splunk, IBM’s QRadar, ServiceNow, Crowdstrike, Cybereason, and other SIEM and SOAR platforms.

Software Engineer is a challenging role within Cyber Security Engineering integration development. The role involves developing a product/service that achieves high performance data exchange between two or more Cyber Security platforms. A Software Engineer is responsible for End-to-End delivery of the project, right from getting the requirements from customer to deploying the project for them on prem or on cloud, depending on the nature of the project. We follow the best practices of Engineering and keep evolving, we are agile. The Software Engineer is at the core of the evolution process.

Each integration needs reskilling yourself with the required technology for that project. If you are passionate about programming and believe in the best practices of software engineering, following are the skills we are looking for:

• Developer-centric culture - No bureaucracy and red-tapes 
• Chance to work on 200+ security platform and more 
• Opportunity to engage with end-users (customers) and just a cog in the wheel

Position: Senior Software Engineer

Location: Pune 

Mandatory Skills

• Efficiently able to design and implement software features. 
• Expertise in at least one Object Oriented Programming language (Python, typescript, Java, Node.js, Angular, react.js C#, C++).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilisation of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Identify bottlenecks and bugs, and devise appropriate solutions.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications of Cyber Security on the production. 
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have experience in Cyber Security domain.
• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories.
• Contribution to open source - Please share your link in the application/resume. 

About Us

Wednesday is a technology consulting and engineering firm based in Pune. We specialise in helping digital-first businesses solve complex engineering problems. Our expertise lies in data engineering, applied AI, and app development. We offer our expertise through our services: Launch, Catalyse, Amplify, and Control.

We're a passionate bunch of people who take their work seriously. We deeply care about each other and are united by the cause of building teams that delivery great digital products & experiences.

Job Description

Wednesday is a technology consulting and engineering firm based in Pune. We specialise in helping digital-first businesses solve complex engineering problems. Our expertise lies in data engineering, applied AI, and app development. We offer our expertise through our services: Launch, Catalyse, Amplify, and Control.

We're a passionate bunch of people who take their work seriously. We deeply care about each other and are united by the cause of building teams that delivery great digital products & experiences

Wednesday works with customers with a high amount of autonomy. We own problem statements and work with them to provide simple solutions to complex and challenging problems. You will be responsible for front-end architecture, delivery and innovation across all pods at Wednesday.

Key Responsibilities:

• Collaborate with UI/UX designers to develop responsive web applications.
• Build, test, and deploy frontend interfaces using React.js.
• Work on fullstack development, integrating frontend with backend (Node.js).
• Optimize applications for performance and scalability.
• Troubleshoot and resolve issues in both frontend and backend.

Skills Required:

• Proficiency in React.js, HTML, CSS, JavaScript.
• Basic knowledge of backend technologies (Node.js, Express.js).
• Familiarity with RESTful APIs and databases (MongoDB or MySQL).
• Version control (Git/GitHub).
• Strong problem-solving skills and teamwork.

Nice to Have:

• Familiarity with cloud services (AWS, Azure).
• Building developer libraries and SDKs.

Benefits

• Mentorship: Work next to some of the best engineers and designers.
• Freedom: An environment where you get to practice your craft. No micromanagement.
• Comprehensive healthcare: Healthcare for you and your family.
• Growth: A tailor-made program to help you achieve your career goals. Click here to read more about our career ladder.
• A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.

The Solution Architect plays a critical role in the architecture design and development of globally consistent Liquidity and Cash Management solutions and is a key contributor to the overall delivery in a fast-paced and challenging environment.

Responsibilities:

• Develops technology road maps, while keeping up-to-date with emerging technologies, and recommends business directions based on these technologies
• Provides technical leadership and is responsible for developing components of, or the overall systems design.
• Translates complex business problems into sound technical solutions.
• Provides integrated systems planning and recommends innovative technologies that will enhance the current system.
• Contribute to ongoing architecture governance and reviewing proposed solutions.
• Lead integration of new and existing components with ICG Platforms.

Qualifications:

• 10+ years relevant experience
• Experience as Full-Stack Developer and Experience as Architect Desired
• Understanding of integration technologies concepts like Webservices, REST API etc
• Familiar with DevOps tools like Maven, Jenkins, Bitbucket etc
• Consistently demonstrates clear and concise written and verbal communication
• Management and prioritization skills
• Ability to develop working relationships
• Ability to manage multiple activities and changing priorities
•  

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

As a Senior Tech Lead:

You will be part of a thought leadership team that will design and develop the leading cyber security solution that protects digital assets of corporations such as Apple & the US Federal Govt.  This solution used by global Fortune 100 corporations will be massively scalable to secure their Global networks

You will bring to the table:

Domain: Networking and Network Security

Primary Skills: Java, Spring & Hibernate

Secondary Skills: Any one of Python / Java Script / Angular JS / Shell / ANTLR / Groovy

Expertise        

-           Excellent skills & experience in Java, Spring & Hibernate

-           Minimum 2 years of Experience in Networking and Network Security domain

-           Any Scripting language - Python / Java Script / Angular JS / Shell / ANTLR / Groovy

-           Strong object-oriented design skills, data structures, algorithms, and design patterns.

-           Tools Pivotal / GitHub / Jenkins 

-           Good to have Database design and management experience.

What you will do…

-           You will be hands on, writing high quality code and ensuring on-time delivery.

-           Provide guidance on software design, architecture, and interface choices.

-           Design highly scalable, reliable, secure and fault tolerant systems with minimal guidance.

-           Mentor engineers on design, coding, and troubleshooting.

-           Analyse requirements, problems and solve them with the best solution.

-           Create platforms, reusable libraries, and utilities wherever applicable.

-           Work in cross-functional team, collaborating with peers during entire SDLC.

-           Work as part of a team to solve complex technical problems.

-           Support customer queries, escalations, to keep high customer satisfaction.

About Benison

Benison Tech is a niche technology company that has been appointed by Intel, Broadcom, CISCO, Checkpoint, and Marvell to collaboratively spearhead the next generation Network Security, 5G and Wireless technologies. We help our mutual customers get to market faster by applying our core technical brilliance in solving complex engineering problems.

We work with the world leading technology companies in the latest bleeding edge technologies from 5G enablement to real-time ML based network security systems.

Our interview process isn’t easy, but necessary to ensure that we are a fit for each other. You will be working in a dynamic fast paced environment on cutting edge technologies, so roll up your sleeves and get ready for the challenge. We need people who are drawn to technology challenges rather than work in a plush corporate role.

You are a fit for Benison if

1. You want to work in the technologies of the future… Network Security, Cloud technologies, 5G and WiFi6.
2. You have a deep-rooted desire to learn new technologies.
3. You are driven by the passion of solving complex problems.
4. You want to work with some of the best minds in the industry