11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Description:

Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities:

• Develop and maintain web applications using .NET Core, C#, and Angular.
• Design and implement RESTful APIs and integrate with front-end components.
• Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
• Deploy and manage applications on cloud platforms (AWS or Azure).
• Write clean, scalable, and efficient code following best practices.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug applications to ensure optimal performance.
• Stay updated with emerging technologies and propose improvements to existing systems.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 years of professional experience in software development.
• Proficiency in .NET Core, C#, and Angular.
• Experience with cloud services (either AWS or Azure).
• Strong understanding of RESTful API design and implementation.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Familiarity with Agile/Scrum methodologies.
• Strong communication and interpersonal skills.

What We Offer:

• Competitive salary and performance-based incentives.
• Flexible working hours and remote work options.
• Opportunities for professional growth and career advancement.
• Collaborative and inclusive work environment.
• Access to the latest tools and technologies.

Job Description for AEM Autodesk-

Responsibilities :

Work with product owners to form technical solutions that meet requirements

Collaborate with architects, designers, product team, other developers and teams, as well as participate in code reviews

Help design and implement components that integrate with internal and external systems

Take ownership of, be a subject matter expert and maintain complex modules

Specific, actionable and responsible project updates in an Agile environment

Engineer mobile and web experiences with exceptional performance

Requirements :

5+ years industry experience with AEM (Adobe Experience Manager)

1+ years of experience with Contentful 

Understanding and experience developing web services using AWS 

Understanding and experience of server-side web development using Java

Experience developing efficient and reliable JavaScript (ES6/2015), both client and server-side and Javascript testing frameworks such as 

Jasmine, mocha.js, Jest

Experience creating maintainable CSS

Experience with Object-Oriented and Functional programming paradigms

Understand fundamental elements of good software architecture

Working understanding of the latest web APIs and standards (HTML 5, CSS 3, ECMAScript 2015)

Experience with continuous integration tools, such as Jenkins

3 or more years of relevant programming experience

2 or more years experience with Adobe AEM (CQ) and related technologies

1 or more years of experience working in a modern web application stack (React, Backbone, Angular, Ember, etc.)

Bachelor's degree in computer science, Software Engineering, or equivalent work experience

Proficiency in spoken and written English 

About Telstra:

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries. At Telstra, We've implemented an IT strategy that employs leading-edge software engineering practices to help deliver a superior customer experience with improved trust and speed of delivery, lower cost, and simplified architecture, systems and processes.

Your key responsibilities and major tasks include, but are not limited to

• As a backend Java developer, you will work within a specific problem space critical to Telstra’s current needs where you will design, develop, and deploy backend services with a focus on scalability, high availability, and low latency.
• Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Apply engineering best practices such as Agile, CI/CD, and DevOps as part of a high performing motivated team.
• Collaborate and grow in a dynamic and autonomous environment while working in small, agile, and cross functional teams
• Pivot to working on new features and developments, to providing production support in the production and pre-production environments assisted by all team members. This responsibility is equally shared by all members of the team.
  
  

We are looking for candidates with the following experience and skills:

Essential skills and Experience

• 3 years – 7 years year experience in this area
• Must have strong Java programming background (preferably Java 8+)​
• Preferred Frameworks – Spring Boot​
• Unit Testing, Integration testing and Automated testing. ​
• Experience with Continuous Integration/Deployment​
• Microservices development – HTTP, REST API​ design and implementation​
• Comfortable to operate in an agile, dynamic environment​.

Your key responsibilities

• Create and maintain optimal data pipeline architecture. Should have experience in building batch/real-time ETL Data Pipelines. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources
• The individual will be responsible for solution design, integration, data sourcing, transformation, database design and implementation of complex data warehousing solutions.
• Responsible for development, support, maintenance, and implementation of a complex project module
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support.
• complete reporting solutions.
• Preparation of HLD about architecture of the application and high level design.
• Preparation of LLD about job design, job description and in detail information of the jobs.
• Preparation of Unit Test cases and execution of the same.
• Provide technical guidance and mentoring to application development teams throughout all the phases of the software development life cycle

Skills and attributes for success

• Strong experience in SQL. Proficient in writing performant SQL working with large data volumes. Proficiency in writing and debugging complex SQLs.
• Strong experience in database system Microsoft Azure. Experienced in Azure Data Factory.
• Strong in Data Warehousing concepts. Experience with large-scale data warehousing architecture and data modelling.

• Should have enough experience to work on Power Shell Scripting

• Able to guide the team through the development, testing and implementation stages and review the completed work effectively
• Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
• Primary owner of delivery, timelines. Review code was written by other engineers.
• Maintain highest levels of development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, writing clean, modular and self-sustaining code, with repeatable quality and predictability
• Must have understanding of business intelligence development in the IT industry
• Outstanding written and verbal communication skills
• Should be adept in SDLC process - requirement analysis, time estimation, design, development, testing and maintenance
• Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools
• Should be able to orchestrate and automate pipeline
• Good to have : Knowledge of distributed systems such as Hadoop, Hive, Spark

To qualify for the role, you must have

• Bachelor's Degree in Computer Science, Economics, Engineering, IT, Mathematics, or related field preferred
• More than 6 years of experience in ETL development projects
• Proven experience in delivering effective technical ETL strategies
• Microsoft Azure project experience
• Technologies: ETL- ADF, SQL, Azure components (must-have), Python (nice to have)

Ideally, you’ll also have

• Contact leads over phone or email and convert them to the paid version of software
• Help customers with their queries related to the application
• Conduct online demos over Zoom
• Conduct periodic webinars 
• Generate new international leads on Linkedin
• Generate leads using social networks like Quora
• Prepare sales reports
  
  
  

• Can write professional emails in English
• Have a degree in commerce 
• Have good understanding of lead generation
• Can work from Pune office

• Develop and execute influencer marketing strategies and creative

campaigns

• Identify and build relationships with prominent influencers
• Building an influencer ecosystem for e-commerce/start-ups.
• Research relevant influencers and contact them.
• Build good relationships with influencers.
• Negotiating with influencers
• Monitor influencer activity, analyse their performance, identify areas

of improvement, and recommend

• Research relevant industry experts, competitors.
• Brainstorm new, creative approaches to influencer/ affiliate/

collaboration campaigns.

• Liaising with the marketing team to create and coordinate

marketing strateg