11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Exp: 10+ Years

CTC: 1.7 LPM

Location: Pune

SnowFlake Expertise Profile

Should hold 10 + years of experience with strong skills with core understanding of cloud data warehouse principles and extensive experience in designing, building, optimizing, and maintaining robust and scalable data solutions on the Snowflake platform.

Possesses a strong background in data modelling, ETL/ELT, SQL development, performance tuning, scaling, monitoring and security handling.

Responsibilities:

* Collaboration with Data and ETL team to review code, understand current architecture and help improve it based on Snowflake offerings and experience

* Review and implement best practices to design, develop, maintain, scale, efficiently monitor data pipelines and data models on the Snowflake platform for

ETL or BI.

* Optimize complex SQL queries for data extraction, transformation, and loading within Snowflake.

* Ensure data quality, integrity, and security within the Snowflake environment.

* Participate in code reviews and contribute to the team's development standards.

Education:

* Bachelor’s degree in computer science, Data Science, Information Technology, or anything equivalent.

* Relevant Snowflake certifications are a plus (e.g., Snowflake certified Pro / Architecture / Advanced).

🚀 We’re Hiring: Software Development Engineer (Backend) | Onsite in Pune

We’re currently hiring for our client – a high-growth fintech company backed by top global investors with $14M+ raised.

Our client is on a mission to simplify the CFO stack for fast-growing businesses. From smart corporate cards to automated vendor payments and streamlined procurement, they empower companies across industries to transform financial chaos into clarity.

Now, they are looking for a passionate Backend Engineer to join their Engineering team in Pune (onsite).

🔹 What You’ll Do

• Design, build, and maintain scalable backend systems using Kotlin, Micronaut & Spring Cloud
• Collaborate with engineers to ensure reliability, security & performance
• Write clean, test-driven code with unit tests & TDD
• Contribute to new features, integrations & backend architecture
• Work on microservices, event-driven systems, and clean architectures

🔹 What We’re Looking For

• 3+ years of experience in backend development with Kotlin, Micronaut, Spring Cloud (or similar)
• Strong grasp of unit testing & TDD
• Exposure to DDD, CQRS, Clean/Hexagonal Architecture, Microservices, Multi-tenancy, Event Sourcing is a big plus
• Problem-solving mindset with strong analytical skills
• Excellent team player with clear communication

🔹 Bonus Points

• Experience in fintech or B2B spend management
• Familiarity with Azure, Docker, Kubernetes

📍 Location: Pune, Maharashtra (Onsite)

If you’re excited about solving complex engineering challenges in fintech and want to build products that make an impact, we’d love to connect!

Key Skills Required:

Primary Skills:

o COBOL

o JCL (Job Control Language)

o VSAM (Virtual Storage Access Method)

Job Responsibilities:

 Design, develop, test, and maintain mainframe applications using COBOL, JCL, and VSAM.

 Perform impact analysis, troubleshooting, and performance tuning.

 Collaborate with cross-functional teams to understand business requirements and translate

them into technical solutions.

 Ensure adherence to coding standards and participate in code reviews.

 Work independently on tasks with minimal supervision and deliver high-quality code within

deadlines.

Eligibility Criteria:

 Minimum 5 years of hands-on experience in mainframe development.

 Strong problem-solving and debugging skills.

 Good communication and team collaboration abilities.

 Willingness to work from the Pune office.

Interview Mode:

Weekend Drive – Virtual Interviews scheduled for 28th & 29th June

Requirements:

•            Bachelor’s degree in computer science, Engineering, or a related field.

•            Strong understanding of distributed data processing platforms like Databricks and BigQuery.

•            Proficiency in Python, PySpark, and SQL programming languages.

•            Experience with performance optimization for large datasets.

•            Strong debugging and problem-solving skills.

•            Fundamental knowledge of cloud services, preferably Azure or GCP.

•            Excellent communication and teamwork skills.

Nice to Have:

•            Experience in data migration projects.

•            Understanding of technologies like Delta Lake/warehouse.

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication

What you need to have:

Zoop.one is Looking for a Talented App Marketer who will create and execute effective acquisition strategies, launch new marketing programs, build relationships with networks and publishers, and optimise activities for return on investment and cost-efficiency.

Job Brief :

Establish, implement and measure the effectiveness of mobile app paid advertising initiatives to drive adoption and engagement of our mobile app.

Responsible for managing online advertising and display campaigns, preferably third party app advertising campaigns with mobile ad networks 

 Plan, execute and manage the daily content of various channels (local and international), including social media, mobile app and video etc.

Creating strategies for generating bold and innovative ideas for growth via paid channels

managing advertising campaign execution, creating and optimising campaigns, analysing traffic data and solving problems).

Responsible for tracking, attribution, and overall data access to analyse key metrics including cost to acquire, quality of the traffic by source, and return on investment.

Provide complete performance reporting and analysis on all mobile marketing campaigns and take relevant action on insights gained.

Identify and manage new & existing content providers, including both individuals and financial corporates.

Responsible for new customer acquisition via our mobile app.

Required Skills and Experience:

Must have experience in Mobile App marketing, UAC and app install campaigns on various paid and owned media like Google, Facebook, Apple Search Ads, etc

Worked on Google Analytics, Appsflyer, Clevertap and other popular tools for mobile attribution, acquisition, re-engagement..

Must have experience in paid mobile app marketing, mobile marketing, digital marketing, and/or display and search marketing..

Should understand the concepts of Lifetime value of a user (LTV) and its application.

Must have experience in delivering customer acquisition growth and optimisation across key metrics.

Experience

At least 3+ years of experience in App Marketing/ digital marketing/ financial editorial /Content Management .

Data-driven mindset with excellent analytical and problem-solving skills.

Experience Working within the Fintech ecosystem is a must.