11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Strong Podcast & Video Script writing Profile

Mandatory (Experience 1) – Must have 2+ YOE in creative scripting and narrative design for Podcasts

Mandatory (Experience 2) - Must have strong exposure to Finance industry, and should be able to simplify complex Financial subjects into engaging story-based scripts

Mandatory (Skills) – Must have hands-on expertise with AI/GenAI tools (e.g., Wondercraft, Heygen, NotebookLM, ElevenLabs) for content creation, prompting, and production at scale.

Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy.

Role: DevOps Engineer

Experience: 2–3+ years

Location: Pune

Work Mode: Hybrid (3 days Work from office)

Mandatory Skills:

• Strong hands-on experience with CI/CD tools like Jenkins, GitHub Actions, or AWS CodePipeline
• Proficiency in scripting languages (Bash, Python, PowerShell)
• Hands-on experience with containerization (Docker) and container management
• Proven experience managing infrastructure (On-premise or AWS/VMware)
• Experience with version control systems (Git/Bitbucket/GitHub)
• Familiarity with monitoring and logging tools for system performance tracking
• Knowledge of security best practices and compliance standards
• Bachelor's degree in Computer Science, Engineering, or related field
• Willingness to support production issues during odd hours when required

Preferred Qualifications:

• Certifications in AWS, Docker, or VMware
• Experience with configuration management tools like Ansible
• Exposure to Agile and DevOps methodologies
• Hands-on experience with Virtual Machines and Container orchestration

Job Description

As an Engineering & Scrum Lead, you will be leading a technology team to build a highly scalable and extensible platform that provides the foundation for collecting, storing, modelling, and analysing massive IoT data sets from multiple channels. This position thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development. You should have the ability to partner with team members who have great technical depth & analytical ability to deliver customer success.

This is a “Work from Office” role.

Desired Skillset:

• 8-12 years track record of relevant work experience
• Dynamic leader who has directly managed team of highly competent developers & analysts in a fast-paced work environment
• Experience of working with agile methodologies using tools like Jira/ Zoho Sprints
• Experience in conducting and leading daily Scrum meetings and sprint planning sessions
• Ability to roll up sleeves when required (for design, development, debugging, testing, support etc.)
• Strong communication skills – verbal & written
• Ability to work in a fast-paced start-up ecosystem
• Strong leadership skills & strong project management skills with experience of delivering high quality projects on time. Experience on relevant tools is a must.
• Experience in building, leading & managing multi-engineer projects and mentoring top-notch engineers in consulting companies
• Development and support experience in Web domain with experience on delivering high performance systems
• Architecting, developing, implementing and maintaining highly available and highly scalable systems on cloud
• Experience with database modelling and development, data mining and warehousing

Responsibilities:

Delivery

·        You would be required to own customer deliverables and ensure that the project schedules are in line with the expectations set to the customers.

·        Ensure implementation and sustenance of Agile across the organization

·        Training & handholding the teams on agile tools

People management

○ Team building

• Identify the right talent to build the team to solve customer problems
• Build a training program to help tailor the talent for project success

○ Mentorship

• Mentor & grow Engineering team to lead up the projects

🚀 We’re Hiring: Software Development Engineer (Backend) | Onsite in Pune

We’re currently hiring for our client – a high-growth fintech company backed by top global investors with $14M+ raised.

Our client is on a mission to simplify the CFO stack for fast-growing businesses. From smart corporate cards to automated vendor payments and streamlined procurement, they empower companies across industries to transform financial chaos into clarity.

Now, they are looking for a passionate Backend Engineer to join their Engineering team in Pune (onsite).

🔹 What You’ll Do

• Design, build, and maintain scalable backend systems using Kotlin, Micronaut & Spring Cloud
• Collaborate with engineers to ensure reliability, security & performance
• Write clean, test-driven code with unit tests & TDD
• Contribute to new features, integrations & backend architecture
• Work on microservices, event-driven systems, and clean architectures

🔹 What We’re Looking For

• 3+ years of experience in backend development with Kotlin, Micronaut, Spring Cloud (or similar)
• Strong grasp of unit testing & TDD
• Exposure to DDD, CQRS, Clean/Hexagonal Architecture, Microservices, Multi-tenancy, Event Sourcing is a big plus
• Problem-solving mindset with strong analytical skills
• Excellent team player with clear communication

🔹 Bonus Points

• Experience in fintech or B2B spend management
• Familiarity with Azure, Docker, Kubernetes

📍 Location: Pune, Maharashtra (Onsite)

If you’re excited about solving complex engineering challenges in fintech and want to build products that make an impact, we’d love to connect!

Role: SDET III

Location: Pune

Department: Engineering

About Us:

Ola is India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 250+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners.

Ola’s core mobility offering in India is supplemented by its electric-vehicle arm, Ola Electric; India’s largest fleet management business, Ola Fleet Technologies and Ola Skilling, that aims to enable millions of livelihood opportunities for India's youth. With its acquisition of Ridlr, India’s leading public transportation app and investment in Vogo, a dockless scooter sharing solution, Ola is looking to build mobility for the next billion Indians. Ola also extends its consumer offerings like micro-insurance and credit led payments through Ola Financial Services and a range of owned food brands through India’s largest network of kitchens under its Food business. 

Ola was founded in 2011 by Bhavish Aggarwal and Ankit Bhati with a mission to build mobility for a billion people. For more details, visit https://mailtrack.io/trace/link/9cf02745c1ccbb168313fd6de6e15ec819c3fd1d?url=http%3A%2F%2Fwww.olacabs.com%2Fmedia&;userId=2857940&signature=1ee2b69749ed1642">www.olacabs.com/media.

Roles and Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured functional, system, and regression test plans and test cases.
• You will understand the requirements and would write automation tests for integration, load, and performance.
• Estimate, prioritize, plan and coordinate testing activities.
• Write and Implement Tests using Selenium and Java.
• Write and Implement Load and performance tests.
• Design, develop and troubleshoot automated test scripts to validate the technical and functional integrity of web and mobile-based application components, backend API, and reports.
• Collect, analyze and interpret test metrics.
• Summarize test data and report findings.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 
• Monitor debugging process results.

Critical Functional Skills

• Exposure to best practices in SQA and software development, including code reviews, debugging, troubleshooting and CI processes
• Strong knowledge of Rest-Assured/API testing, Selenium and Appium/Robotium.
• Hands-on experience in performance tools.
• Strong in Core Java fundamentals and Object-Oriented Programming concepts
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with both white box and black-box testing.
• Hands-on experience with functional and non-functional testing.
• Experience working in an Agile/Scrum development process.
• Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technical

Experience Required

• 6+ years of experience in QA
• QA experience across multiple projects.

Minimum Qualifications Required
BS/MS degree in Computer Science, Engineering or a related subject.

Product Manager 

Responsibilities:

• Manage agile product development process from product management point of view
• Develop and implement product strategies consistent with company vision
• Develop and maintain an understanding of the product, market, and competition
• Develop product positioning and go to market strategy
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and products
• Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features
• Analyze potential partner relationships for the product and lead the effort to integrate our applications with other leading industry systems
• Work with QA engineers to create test plans
• Serve as an in-house expert for our products and become the go-to person for all functional issues
• Keep abreast of the goings-on in the industry
• Make creative recommendations to expand product base and vision
• Manage all lifecycle stages for a product from ideation through sunset, with responsibility for ensuring that deliverables are understood and releases are delivered on time.

Skills Required:

• In-depth knowledge of Agile methodology for product development
• In-depth knowledge of  SCRUM & JEERA
• Outstanding communication, presentation and leadership skills.
• Excellent organizational and time management skills.
• Sharp analytical and problem-solving skills.
• Creative thinker with a vision.
• Attention to details.
• In depth knowledge of  following technologies:
• Frontend:
• Angular 2+, typescript. (Required)
• Backend:
• Django/DjangoREST, Python (Prefered) or NodeJs. 
• Good experience of microservices. 
• Mobile:
• Flutter/Dart or other Core Android/IOs development. 
• DevOps:
• Good understanding of AWS which includes(All required):
• Good expertise in Linux.
• EC2 instance management.
• Scalability (Horizontal or Vertical) which includes autoscaling.
• Proper use of S3 for static file management. 
• SNS or AWS email service.
• AWS resource cost optimization. 
• Proper knowledge of Load Balancers.
• Other:
• Bitbucket/GIT pipelines for automatic build and deploy.
• JIRA.
• Testing with professional test cases. 
• Database: SQL and NoSQL.

Experience :

• Minimum 4-7 years of  experience as a Product Manager 
• Masters in Computer Science, Engineering or similar relevant field