11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

SAP APO – PPDS Consultant

We are looking for a skilled SAP APO – PPDS Consultant with at least 6 years of strong experience in Production Planning and Detailed Scheduling (PPDS) using SAP APO.

✅ Key Responsibilities:

• Configure and implement PPDS solutions to meet business requirements
• Work with CIF for master data and transactional data integration
• Develop planning strategies using heuristics and optimization techniques
• Collaborate with cross-functional teams (e.g. SCM, production, IT)
• Analyze and resolve issues in planning and scheduling processes

✅ Must-have Skills:

• SAP APO – PPDS
• Heuristic Planning
• CIF Integration
• Planning Run Configuration
• Experience with SAP SCM modules

📍 Location Options:

• Pune
• Mumbai
• Gandhinagar
• Bangalore

👨‍💻 Experience Required:

• Minimum 6 years in SAP APO – PPDS

Role & Responsibilities:

• Deliver training on SEO, PPC (Google AdWords), Social Media Marketing, Email Marketing, Affiliate Marketing, Content Marketing, SEM, ORM, Website design, and Web Analytics.
• Assist students in practical digital marketing tasks.
• Plan and prepare course materials and lesson plans.
• Conduct demo sessions and doubt-solving sessions.
• Continuously improve teaching methodologies for better student satisfaction.

Preferred Candidate Profile:

• Bachelor's degree in Marketing, Business, or related field.
• 1-3 years of hands-on experience in digital marketing, with at least 1 year of experience as a Digital Marketing Trainer.
• Expertise in SEO, PPC, Social Media, Content Marketing, and more.
• Familiarity with tools like Google Analytics, WordPress, SEMrush, MailChimp, etc.
• Certifications (e.g., Google AdWords, HubSpot Content Marketing) are a plus.

Soft Skills:

Strong communication and presentation skills.

• Energetic, passionate, and a natural motivator.
• Problem-solving and analytical abilities.

Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –

• The candidate should be very strong in B2B.
• The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios . 
• The candidate is expected to have understanding and working knowledge of latest SFCC features.
• The candidate should have a sound customer facing experience.
• The candidate should have good written and verbal communication.

Job Description – Blueprism Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

We are looking for a PHP + Laravel Developer responsible for managing back-end services and the interchange of data between the different cloud applications across all verticals. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end [Mobile and Web].

Why join Kesari Awayddings?

We are super aggressive and believe in a strong vision. We love building products that solve real problems and you get to write code across multiple technologies and do actual stuff. We are reimagining and reengineering the Destination wedding Industry & its ecosystem through intelligent and innovative technology.

Responsibilities:

• Build efficient, testable, and reusable PHP and Laravel/ Laravel modules

• Solve complex performance problems and architectural challenges • Integration of data storage solutions (AWS S3, Redis, Memcache) • Architecting NodeJS-based scalable microservices.

• AWS deployment, CI-CD pipelining.

• Designing and developing APIs.

Skills And Qualifications: Minimum 2 years of experience is mandatory

- Strong knowledge of PHP web frameworks (Laravel) - Understanding of MVC design patterns

- Basic understanding of HTML5, and CSS3

- Knowledge of object-oriented PHP programming

- Knowledge of JS frameworks like ES6 Express and GraphQL

- Understanding fundamental design principles behind a scalable application.

- User authentication and authorization between multiple systems, servers, and environments.

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes - Knowledge of SQL, MySQL, MongoDB or similar database management system- Exposure to or experience with AWS- ElasticBeanStalk, Load Balancer, S3, EC2, Git/ Bitbucket/Jira/Jenkins, etc

- Optional - Familiarity with JavaScript frameworks such as Vue JS or React is a plus

What’s in it for you?

• Opportunity to be a part of the core team, working closely with founding teammembers

• The steep learning curve with great exposure to all the aspects of start-ups

• A performance-based environment with no limits to career growth and personal development

• An opportunity to collaborate with a team of like-minded, smart, creative people who execute and get things done.

• Platform to fulfil your entrepreneurship dream and a chance to witness the exponential growth of a company

• ESOPS discussion can happen depending on the performance

The Job location is Pune

If you’re passionate about web platforms and translating code into user-friendly products, we would like to meet you. Send us the following to start the conversation

Your LinkedIn Profile link

Your GitHub link

Any stackoverflow contribution is a plus

Projects you have developed so far, along with links and reference

- 3-4 years of experience in Mobile Automation using Appium.

Requirements :

- Must have strong knowledge of the programming language (Java).

- Strong knowledge of java collections

- Must have string knowledge in oops concept;

- Experience of Appium is Must

- Familiarity with JIRA, GIT, and databases.

· 3+ years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc

· Hands on experience on Spring boot & Microservices .

· Strong knowledge of micro-service logging, monitoring, debugging and testing

· Implementations experience of micro-service integration, packaging, build automation and deployment.

· Object Oriented analysis and design using common design patterns.

Who Are We?

Mobikon is a leading AI-driven Consumer Engagement and Predictive Analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviors, and Increase Sales for the F&B industry. It’s cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed loop, customer lifecycle marketing, off-line to online targeting and business intelligence.

Mobikon started as a small team of 6 people and has since grown to a team of 150 people in 7 offices in Asia, Australia and America. Today, over 700 brands in 5 countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million in-store reviews.

Who Are You?

Highly motivated solution-oriented individual with outstanding attention to detail, and primary role is to interface with Product Management, Software Development, Product Support and CEO Staff. Enjoy working in a fast-paced and constantly changing startup environment. As part of a team, you'll have to constantly innovate to reduce manual testing, increase test coverage and improve QA processes, all the while delivering on high-quality releases.Great communicator who values being part of a close-knit team and a collaborative atmosphere.

You Will Own:

• Understand product workflows and identifying use cases.
• Maintain a document repository of new feature sets in the product.
• Creating effective test plans, test cases and execute them.
• Minimize manual testing by identifying high ROI test cases and help in automating them.
• Make recommendations to improve product reliability, code coverage, performance, and quality assurance best practices/processes.
• Track multiple projects/tasks simultaneously.
• Develop formal QA processes and integrate them into our current Agile SDLC process
• Collaborate with the development team to ensure overall quality of our online platform
• Collaborate with Technical support to prioritize and resolve bugs, manage feature requests and reduce tech support by process efficiency and training
• Defect tracking and management, Test Management and STLC activities.
• Manage a team of manual and automation engineers

You Have:

• Engineering degree in computer science or equivalent.
• Minimum of 5 yrs of experience in Quality Assurance.
• Should have 1 yr of experience in Automation.
• Minimum 2-3 yrs of solid experience in team management and business deliverables is a must for this position.
• Must have a product-based experience.
• Strong SQL/database knowledge.
• Excellent analytical problem-solving skills and breakthrough attitude
• Proven track record of working with product management, and developers in an agile environment.
• Experience using programming languages (for e.g. Selenium, Perl Python, Java, Ruby) to automate manual test cases and tasks.
• Very high ethical standards.
• Must be articulate, organized, detail-oriented, and the ability to multi-task.
• Must have exposure to startup industries.