11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Description

Role: Java Developer

Location: PAN India

Experience:4+ Years

Required Skills -

1. 3+ years Java development experience
2. Spring Boot framework expertise (MANDATORY)
3. Microservices architecture design & implementation (MANDATORY)
4. Hibernate/JPA for database operations (MANDATORY)
5. RESTful API development (MANDATORY)
6. Database design and optimization (MANDATORY)
7. Container technologies (Docker/Kubernetes)
8. Cloud platforms experience (AWS/Azure)
9. CI/CD pipeline implementation
10. Code review and quality assurance
11. Problem-solving and debugging skills
12. Agile/Scrum methodology
13. Version control systems (Git)

Job Title: Vice President – Human Resources

Location: Baner, Pune

Experience Required: 15+ Years

Industry: [Real Estate.]

Job Summary:

We are seeking a seasoned and strategic Vice President of Human Resources to lead and shape the organization’s HR functions. The ideal candidate will bring over 15 years of progressive HR experience, with a strong focus on talent strategy, organizational development, and aligning people initiatives with business objectives. This role requires a dynamic leader who can foster an inclusive workplace culture, drive employee engagement, and ensure legal and policy compliance.

Key Responsibilities:

• Develop and execute HR strategies aligned with the company’s vision and long-term business goals.
• Lead talent acquisition, performance management, and succession planning efforts across the organization.
• Design and implement initiatives to boost employee engagement, retention, and organizational culture.
• Ensure company-wide compliance with labor laws, regulatory standards, and HR policies.
• Oversee compensation and benefits programs, and utilize HR analytics for strategic decision-making.
• Champion diversity, equity, and inclusion across all levels of the organization.
• Provide leadership and mentorship to the HR team, ensuring continuous capability development and operational excellence.

Qualifications:

• MBA in Human Resources or a related field.
• Minimum 15 years of HR experience, with at least 5 years in a senior leadership capacity.
• Strong understanding of labour laws, HR best practices, and organizational development frameworks.
• Proven ability to lead change, influence senior stakeholders, and drive strategic HR initiatives.
• Proficiency in HR technology platforms, data-driven HR practices, and reporting metrics.

This is an excellent opportunity to lead the award winning payment solution team.

Finzly is looking for a Java Lead with 10+ years of experience. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a leading and hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate. A great opportunity to be a part of a growing Fin-tech Product based company and to build up a career in the core banking/payments domain

Skills: Java*.*, Angular, Spring Boot, Spring Batch 

Job Location:Pune/Chennai

*Immediate joiners preferred

What Finzly offers?

• An exciting opportunity to be a part of a growing Fin-tech Product based company.
• An opportunity to learn , be a part of a vibrant team and build up a career in the core banking/payments domain.
• Competitive compensation.
• A result oriented and agile company culture, with a flat hierarchy and zero politics.

What you'll do?

• Responsible for the design and implementation of features for new products and enhancements to existing products.
• Understand, apply and create high-level architectural design and patterns
• Actively guide and challenge intermediate and junior developers
• Writing high quality robust code to meet the desired specification.
• Work seamlessly with the local development and QA team and with other members of our global team.
• Ability to work in a fast-paced Agile environment delivering great quality product..
• 100% Remote working during COVID Pandemic.

What you have to bring ?

• A Bachelors or Masters degree in subjects such as computer science or an equivalent qualification
• Experience in building microservice based applications
• A “can do” attitude with zeal to deliver the best quality product.
• Take ownership and shape the future of our product with your ideas.
• Extensive hands on experience in Core Java, J2EE, Multi-threading, Web Applications.
• Extensive knowledge of Spring Boot and Spring Framework.
• Experience with Messaging Middleware like Kafka, RabbitMQ, IBM MQ
• Experience with Angular and building responsive web applications is a plus.
• Excellent verbal and written communication skills.
• Ability to work in an international multi-site environment in conjunction with remote teams.

About the team:

At Finzly you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, and passionate and above all fun. We require skill in developing modern micro service web applications and restful APIs on Amazon's AWS cloud platform. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate.

Finzly is on a mission to free banks from their core and core-vendor limitations by creating an App store ecosystem which empowers banks to instantly and easily try new products and services. Therefore, enabling them to make smarter technology decisions while going-to-market at fin-tech speed.

Finzly recently won an award “Best enterprise payment solution”

• 6 - 10 years’ experience in Oracle EBS (Techno-Functional)
• Experience in implementation, Support, and upgrade projects
• Experience at least in 2 R12.2 upgrade projects.
• Experience in Oracle EBS R12.2.7 or Higher versions of R12.
• Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage.
• At least 40% functional knowledge in SCM and Manufacturing (Modules: PO, OM, INV, WIP, BOM, Quality and Engineering)
• Excellent verbal and written communication skills

• Minimum 3 years of working experience in database related projects.
• Working experience on any of the leading Database management systems viz., Oracle,SQL-Server, etc. (Experience on Postgres database systems will be an added advantage).
• Adequate Database Development skills & should be proficient in SQL coding.
• Working experience in Database SQL Optimization/Performance Tuning.
• Working experience on any of the Database Programming languages viz., PL/SQL, PL/pgSQL,T-SQL,etc.
• Flexible to learn, adopt & scale to any data centric technologies as per the evolving Organizational product strategies.

• Good to have skill sets of the Candidate:
• Working experience on Data Warehouse projects or exhibits sound knowledge over the concepts.
• Working experience on Data Analytics/Reporting/ETL or exhibits sound knowledge over the concepts.
• Database agnostic approach to data/database solutions.
• Exhibits sound knowledge on Big-data/Hadoop, Kafka, Map-Reduce programming, NoSQL,etc.

• Design, create, test, and maintain data pipeline architecture in collaboration with the Data Architect.
• Build the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using Java, SQL, and Big Data technologies.
• Support the translation of data needs into technical system requirements. Support in building complex queries required by the product teams.
• Build data pipelines that clean, transform, and aggregate data from disparate sources
• Develop, maintain and optimize ETLs to increase data accuracy, data stability, data availability, and pipeline performance.
• Engage with Product Management and Business to deploy and monitor products/services on cloud platforms.
• Stay up-to-date with advances in data persistence and big data technologies and run pilots to design the data architecture to scale with the increased data sets of consumer experience.
• Handle data integration, consolidation, and reconciliation activities for digital consumer / medical products.

Job Qualifications:

• Bachelor’s or master's degree in Computer Science, Information management, Statistics or related field
• 5+ years of experience in the Consumer or Healthcare industry in an analytical role with a focus on building on data pipelines, querying data, analyzing, and clearly presenting analyses to members of the data science team.
• Technical expertise with data models, data mining.
• Hands-on Knowledge of programming languages in Java, Python, R, and Scala.
• Strong knowledge in Big data tools like the snowflake, AWS Redshift, Hadoop, map-reduce, etc.
• Having knowledge in tools like AWS Glue, S3, AWS EMR, Streaming data pipelines, Kafka/Kinesis is desirable.
• Hands-on knowledge in SQL and No-SQL database design.
• Having knowledge in CI/CD for the building and hosting of the solutions.
• Having AWS certification is an added advantage.
• Having Strong knowledge in visualization tools like Tableau, QlikView is an added advantage
• A team player capable of working and integrating across cross-functional teams for implementing project requirements. Experience in technical requirements gathering and documentation.
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines
• A flexible, pragmatic, and collaborative team player with the innate ability to engage with data architects, analysts, and scientists

JOB SKILLS:

Expert at creating Digital Marketing Banners, Social Media posts, Email Templates, Logos and Corporate Brand Identity.

Solid conceptual, visualization, and communication skills during all phases of creative development from enquiry to delivery.

Deadline driven with the ability to complete tasks independently with a strong sense of ownership.

Ability to correlate the impact of design on Digital Marketing & Sales.

Always thinking about multiple iterations & variations for testing which design works better for users.

Experience in Graphic Design software - Adobe Photoshop, InDesign, Illustrator, Sketch, Corel draw, etc.

Experience in Video Editing

software

knowledge of UI/UX.