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Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 1+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

Job Description: 

Ideal experience required – 6-8 years

• Mandatory hands-on experience in .Net Core (8)
• Mandatory hands-on experience in Angular (10+ version required)
• Azure and Microservice Architecture experience is good to have.
• No database or domain constraint

Skills:

• 7 to 10 years of working experience in managing .net projects closely with internal and external clients in structured contexts in an international environment.
• Strong knowledge of .Net Core, .NET MVC, C#, SQL Server & JavaScript
• Working experience in Angular
• Familiar with various design and architectural patterns
• Should be familiar with Git source code management for code repository.
• Should be able to write clean, readable, and easily maintainable code.
• Understanding of fundamental design principles for building a scalable application
• Experience in implementing automated testing platforms and unit test. 

Nice to have:

• AWS
• Elastic Search
• Mongo DB

Responsibilities:

• Should be able to handle modules/project independently with minor supervision.
• Should be good in troubleshooting and problem-solving skills.
• Should be able to take complete ownership of modules and projects.
• Should be able to communicate and coordinate with multiple teams.
• Must have good verbal & written communication skill.

Responsibilities-

• Writing back-end code & front –end code and building efficient Java modules
• Contribute in all phases of the development lifecycle, Write well designed, testable, Design, build, and maintain efficient, reusable, and reliable Java code code
• Help maintain code quality, organization, and automatization
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Translate application storyboards and use cases into functional applications
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems
• Align with organizational security protocols and data protection requirements and
• Implement the required feature
• Participate in all phases of the SDLC

Skills and Experience-

• BS/MS Degree in Computer Science, Engineering or a related subject
• Hands-on experience in designing and developing applications using Java EE platforms
• Object-oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management, etc.)
• excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Hands-on experience in designing and developing applications using JavaScript, j Query, and AJAX.
• Ensure that the APIs and services are adequate to support the application
• Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc.)
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
• Experience with test-driven development

• excellent written and verbal communication skills Ability to quickly adapt and learn new technologies.
• Collaborate with other parts of the technology team, including product, QA, etc. to deliver a solid product.

Basic Qualifications:

• 3+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

• Understand platform requirements & coordinate with the development agency for smooth development of our platform
• Make incremental design or developmental changes on the platform on a regular basis
• Ideate & develop new features on our platform
• Conduct regular testing of website performance & fixing bugs (either through agency or by self, whatever applicable)
• Work with UI/UX designer to implement design systems & user experiences

• Proven experience of 2-3 years as a full-stack developer or similar roles
• Experience in developing scalable desktop and mobile applications
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Hands on experience with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)

• You are self-driven, scrappy and entrepreneurial
• You enjoy challenges and are excited to find simple solutions to complex problems
• You put users first
• You're a forever learner
• You want to work in a fast paced (read:messy) startup environment
• You're usually more aware of the hidden hacks & tools of a phone or a computer than most other people
• You like challenges & don't get bogged down by failure easily
• You are firm believer of the quote "if you're not a part of the solution, you're part of the problem"

• Proven software development experience
• Proven working experience in Android
• Strong Java OOPs concepts and design patterns understanding 
• Hands-on experience on Kotlin.
• Good understanding of C and data structures, JavaScript
• Must have a good understanding of React Native or Cordova
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Have published at least one app in the Store.
• Experience in writing SDK frameworks
• Experience working with remote data via REST and JSON
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with third-party libraries and APIs
• Knowledge of JNI, security algorithms
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces
• Knowledge of the open-source Android/iOS ecosystem and the libraries available for common tasks
• Must be proficient in code versioning tools such as Git, SVN
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies Solid understanding of the mobile development life cycle
• Good to have: Experience in working on cross-platform such as Flutter, Kony.

What You’ll Do

• Actively practice and evangelize customer-centric design thinking.
• Deeply understand business goals, distill them into design problems, and come up with elegant solutions.
• Own and drive the end-to-end process for solving UI/UX design problems: ideate, conceptualize, design, test and refine.
• Use quantitative data and qualitative feedback to inform the design decisions iteratively.
• Collaborate with cross-functional teams of product managers, software engineers, customer success managers, and marketeers to design intuitive and engaging user .
• Create user scenarios, user journey workflows, wireframes, UI designs and interactive prototypes throughout software product development lifecycle.
• Deliver hi-fidelity design mockups and assets ready for software frontend development.

What We’re Looking For 

• 5+ years of hands-on UI/UX design experience in Web and mobile responsive apps.
• A strong design portfolio showcasing your problem solving skill and high design caliber.
• Fluency in contemporary design aesthetics, paradigms, and tools.
• You are creative, detail-oriented, and methodical with a passion for user-centered design.
• You are self-motivated with a go-getter attitude who can work independently and thrive in a fast-paced, result-oriented work environment.
• You are a self-aware and humble team player who is a great partner to work with for cross-functional teams.
• You are an excellent storyteller and communicator.

Nice to Have

• A bachelor’s or master’s degree in design or a certification in UI/UX design or HCI from a renowned design institute.
• Design experience in the food or e-commerce industry.
• Familiarity with accessibility in design or designing for ADA compliance.