11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Role: Digital Marketing Executive

Exp: 1-2 Years

CTC: up to 4 LPA

Location: Pune

Requirements and skills:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

About Company

Our client is a leading global co-educational day and boarding school for ages 2-18 having it’s first campus in India based out of Pune. The school will follow the English National Curriculum and IGCSEs with students progressing to the IB Diploma Programme offering unparalleled excellence in sports, music, and the arts.

Roles & responsibilities:

Establish the Human Resource department for the central office as well as the school

• Manages all HR functions including talent acquisition, performance management, employee relations, benefits, and compensation

• Develops and maintains the school’s employee policies and procedures, employee handbook and employee forms

• Manages the recruitment process including posting, recruiting, interviewing, and hiring for open positions

• Supports the Leadership Team in the recruitment of Expat faculty and staff

• Prepares and maintains accurate job descriptions and oversees the employee onboarding, orientation, exit processes and document completion

• Advises and consults with Head of School and relevant leadership team members to resolve and/or diffuse employee issues, oversees and directly engages in the resolution of delicate employee matters and seeks at all times to protect the School’s best interest

• Monitors and submits insurance claims related to worker’s compensation

• Develops, implements and maintains effective compliance with Employment and Labor Laws and Regulations

• Maintains employee records and files

• Oversees VISA, relocation, logistics and administration for Expat faculty and staff 

• Leads Annual Performance Management process for faculty and staff

• Leads professional development initiatives for faculty and staff

• Supervises HR Manager whose key responsibilities will be supporting the HR Team, administering payroll, benefits, relocation and logistics for expats, managing the school’s email account, vacation tracking

• Liaison with International educational authorities for Expat appointments 

• Strong executive coaching skills with a focus on leading through change

• Effective consulting skills covering the full range of HR disciplines

• While the above includes a description of the essential functions of the position, other duties may be assigned.

Requirements:

• Graduate/Postgraduate MBA-HR

• Work experience for an International School

• 15 – 20 years and above of relevant experience

• Excellent verbal and written fluency in English and Hindi.

• Related working experience as Executive Assistant in other international schools or companies is preferred.

• Good communication and coordination skills. 

• Good organisation skills.

• Proficiency in Microsoft 365 (Word, Excel, Outlook, Sharepoint, OneNote, etc)

• Kind, pleasant and effective communicator, willing to serve people at all levels in the organization

• Working knowledge of human resource principles, procedures and practices

• Ability to effectively deal with multiple priorities, functions and activities

• Well-developed business ethics and the ability to maintain a high level of discretion

• Knowledge of Indian, Expat and state employment laws and regulations 

• Knowledge of business and payroll software, including Microsoft Word, Excel and PowerPoint. Knowledge of working on HR ERP would be preferred

• Proficient in the use and application of a range of psychometrics in assessment, selection and development environments

• Excellent verbal and written communication skills with an emphasis on confidentiality, tact and diplomacy

• Knowledge & Experience of Expat appointments 

• Experience of working with an International school will be preferred 

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

About Propacity:

Propacity is a leading real estate company committed to transforming the real estate landscape through innovative technology and data-driven solutions. Our mission is to empower stakeholders in the real estate ecosystem with cutting-edge tools and insights. We are seeking a passionate and creative Content Writer Intern to contribute to our dynamic marketing team.

Responsibilities:

Content Creation:

-Collaborate with the marketing team to produce compelling and informative content for various platforms, including blogs, articles, social media, and website copy.

-Conduct in-depth research on real estate industry trends, market analysis, and related topics.

SEO Optimization:

-Work closely with the SEO team to optimize content for search engines and improve organic visibility.

-Implement best practices for keyword usage and on-page SEO.

Social Media Engagement:

-Assist in the creation and scheduling of engaging social media content.

-Monitor social media channels for industry trends and contribute to relevant conversations.

-Cross-Functional Collaboration:

-Coordinate with design, product, and data analytics teams to ensure content aligns with brand guidelines and messaging.

-Participate in brainstorming sessions to generate creative ideas for content campaigns.

Data Analysis:

-Utilize analytics tools to track and analyze the performance of content.

-Provide insights and recommendations based on data to enhance content effectiveness.

-Professional Development:

-Stay informed about industry developments, content marketing trends, and emerging technologies.

-Actively seek feedback and incorporate it into continuous improvement.

Requirements:

-Currently pursuing a degree in Marketing, Communications, Real Estate, or a related field.

-Exceptional written and verbal communication skills.

-Strong creative thinking and storytelling abilities.

-Ability to work independently and collaboratively in a remote or office setting.

-Basic understanding of SEO principles and content optimization.

-Familiarity with social media platforms and trends.

-Proficiency in Microsoft Office and/or Google Workspace.

Benefits:

-Hands-on experience in content creation and marketing within the real estate and technology sectors.

-Exposure to a fast-paced and innovative work environment.

-Mentorship and guidance from experienced professionals.

-Networking opportunities within the real estate and tech industries.

Job Location: Kharadi, Pune.

Full Stack Architect

• Design overall architecture of the web based platform in the space of Analytics and Application Security.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Experience working with graphic designers and converting designs to visual elements.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages – Python with Flask
• Proficient experience using JavaScript libraries and frameworks – ReactJS, Redux
• Proficient in Non-SQL DB like Mongo
• Well versed with Cloud Engineering like AWS
• Good Understanding of Containerisation like Docker, Kubernetes
• Application Development experience for both mobile and desktop.
• Experience with cloud message APIs and usage of push notifications.
• Understands Microservices Design.
• Knowledge of code versioning tools like Bitbucket
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Comfortable working on Design documentation

Work with data scientists and analysts to improve software.

Job Description : 

• Strong knowledge of PHP web frameworks -Laravel, CodeIgnitor
• Must have 2 years of experience in PHP Laravel or Codelgnitor
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Thorough understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an experienced UI / Front End Developer who is proficient with React.js (16.8+) to join our international team of developers delivering innovative solutions to our major UK-based customers.

Your primary focus will be working on new user interface components which are modern, secure, performant, and easy to maintain - following well-known React.js workflows and recognised best practices.

You will coordinate with the rest of our multi-disciplined team working together on different layers of the solution architecture.  A commitment to collaborative problem solving, sophisticated design, and delivering a high-quality product is essential.

• Developing new user-facing features for our clients using React.js
• Translating functional requirements (User Stories/Tasks) and wireframes into high quality code with tests
• Working with architects, developers, and QA engineers to ensure that your work is testable, meets industry security standards and is written to deliver good performance/scalability.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.

Experience working with the IBM Maximo software product within the following capacities:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Thorough understanding of React.js and its core principles
• Minimum five (5) years of work experience in React application development.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Demonstrable expertise in software development in an Agile setting
• Ability to deliver well-tested code consistently in an Agile, CI/CD environment
• Experience with JavaScript Testing frameworks and principles (Jest preferable)
• Familiarity with newer specifications of ECMAScript
• Familiarity with RESTful APIs
• Knowledge of modern authentication/authorization mechanisms
• Familiarity with modern build pipelines and tools (Azure DevOps preferable)
• Experience with common front-end development tools such as Babel, Webpack/Parcel, NPM/Yarn, etc.
• Familiarity with Git
• Good time-management skills
• Great interpersonal and communication skills
• Good spoken & written English
•  

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM MobileFirst certification
• JAVA/ SQL Skills
•  

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

• Build responsive web-pages
• Experience in Javascript, jQuery, CSS, HTML5
• Expert in JavaScript who can build up a JavaScript framework from scratch.
• Possess good knowledge in front-end performance tuning.
• Understands how to use the page speed tool and tackle on issue based on its suggestions.
• Consume REST API's provided by the backend team
• Experience in some modern JavaScript framework like easyUI or reactJS would be a plus