11+ BPOS Jobs in Pune | BPOS Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Job Title: Salesforce Developer

Location: Pune, India (On-site - 5 days/week)

Experience: 4-5 years of relevant Salesforce development experience

We are seeking a highly skilled and experienced Salesforce Developer to join our dynamic team in Pune. The ideal candidate will have a strong background in developing robust and scalable Salesforce solutions, with a particular emphasis on Lightning Web Components (LWC), Apex, Visualforce, and Salesforce Integrations. This is an exciting opportunity for a motivated individual to contribute to impactful projects in a collaborative on-site environment.

Key Responsibilities:

• Design, develop, test, and deploy high-quality Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
• Lead and execute complex Salesforce integration projects, leveraging various integration tools and methodologies (REST, SOAP, middleware, etc.).
• Collaborate with business analysts, solution architects, and other developers to understand requirements and translate them into effective technical solutions.
• Perform code reviews to ensure best practices, code quality, and adherence to development standards.
• Troubleshoot and debug Salesforce applications, identifying and resolving issues efficiently.
• Stay up-to-date with the latest Salesforce features, best practices, and industry trends.
• Contribute to the continuous improvement of development processes and methodologies.
• Provide technical guidance and mentorship to junior developers (if applicable).

Required Skills & Experience:

• Mandatory: 4-5 years of hands-on experience in Salesforce development.
• Mandatory: Proficient in Lightning Web Components (LWC), with a strong portfolio of implemented LWC solutions.
• Mandatory: Expert-level knowledge of Apex programming language, including asynchronous Apex, trigger frameworks, and governor limits.
• Mandatory: Solid understanding and experience with Visualforce page development.
• Mandatory: Extensive experience with Salesforce Integrations, including understanding of various integration patterns (e.g., real-time, batch, asynchronous).
• Mandatory: Proven experience with Salesforce integration tools and methodologies (e.g., REST API, SOAP API, Platform Events, Change Data Capture, Middleware platforms like MuleSoft, Informatica, etc.).
• Strong understanding of Salesforce data model, security model, and declarative capabilities.
• Experience with Salesforce DX, Git, and other version control systems.
• Ability to write comprehensive unit tests and ensure high code coverage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Salesforce Developer Certifications (Platform Developer I, Platform Developer II) are highly preferred.

We’re looking for passionate and skilled professionals who:

✅ Have deep understanding of the Fiserv Signature platform

✅ Come from BA, Dev, or QA background

✅ Can contribute to high-impact banking & fintech projects

✅ Are ready to take their career to the next level with a collaborative team

🚀 Job Opportunity: Sales & Operations Executive 📢

We are looking for a proactive Sales & Operations Executive to drive business growth through sales, vendor management, inventory control, event coordination, and school partnerships. If you have strong negotiation skills, sales expertise, and experience handling tenders and logistics.💼

🔹 Key Responsibilities:

🔸 Sales & Business Development:

• Identify & engage potential clients (schools & educational institutions) 🎯
• Develop and implement sales strategies to boost revenue 📈
• Maintain strong client relationships & ensure repeat business 🤝
• Follow up on leads & close deals 💰
• Perform cold calling to generate leads 📞

🔸 Vendor & Procurement Management:

• Source, negotiate, and manage vendors for book printing & procurement 📚
• Ensure cost-effective purchasing with quality & timely delivery⏳✅

🔸 Event & Fair Sales Management:

• Plan & execute book fairs, exhibitions, and educational events 🎪
• Oversee stall setup, visitor engagement, and sales operations🏷️
• Manage event logistics & promotional materials 📦

🔸 School & Field Sales Visits:

• Conduct school visits to build partnerships & promote offerings 🏫
• Present & demonstrate Bynaric Systems' products to educators 👩‍🏫

🔸 Inventory & Logistics Coordination:

• Maintain accurate inventory records 📊
• Coordinate logistics for timely deliveries 🚚

📊 Key Performance Indicators (KPIs):

✅ Sales Growth: Achieve revenue targets

✅ Client Acquisition: Increase school partnerships

✅ Event Success: Sales impact from fairs & exhibitions

✅ Tender Wins: Secure contracts

✅ Inventory Accuracy: Efficient stock management

✅ Customer Satisfaction: Positive client feedback

✅ Operational Efficiency: Timely execution of tasks

✨ Key Competencies Required:

✔️ Strong sales & negotiation skills

✔️ Excellent communication & relationship-building abilities

✔️ Event planning expertise

✔️ Inventory & logistics management knowledge

✔️ Understanding of tendering processes

✔️ Problem-solving mindset & adaptability for fieldwork

🌐 Company Websites:

Bynaric Systems: www.bynaric.com

SapienKid: www.sapienkid.com

📩 How to Apply:

Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in with the subject line: Sales & Operations Executive

Join us & be part of an exciting journey! 🌟

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.

HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you.

Responsibilities

• Design and update job descriptions
• Source potential candidates from various online channels (e.g. social media and professional platforms like WorkIndia, Naukri.com etc.)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video and in-person)
• Advertise job openings on company’s careers page, social media, job boards and internally
• Send job offer emails and answer queries about compensation and benefits
• Participate in job fairs and host in-house recruitment events
• Handle the documentation of the employees

Requirements and skills

• Proven work experience as an HR Recruiter or similar role
• Experience with sourcing techniques
• Excellent verbal and written communication skills
• Excellent grasp on English
• Graduate/ Post- graduate in Human Resources Management, Organizational Psychology or relevant field

WhiteSnow Software Consultancy Pvt Ltd, Pune

Job Description Document

Joining: Jan 2021

Designation: .Net Developer

Job Brief: We are looking for a Windows Applications Developer who possesses a passion for pushing mobile technologies to the limits. Who will design and code functional programs and applications.

Roles and Responsibility:

• Programmer to develop stand-alone Windows application
• Focus on development of software life cycle.
• Bug fixing and improving application performance
• Design and build advanced applications for the Windows platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Coordinate efforts with other developers, plan high level architecture for solutions, code software to spec, track and resolve software defects.
• Understanding client requirements and how they translate to new application features
• Collaborating with development team and other IT staff to set specifications for new applications
• Write high quality source code to program complete applications within deadlines
• Perform unit and integration testing before launch
• Conduct functional and non-functional testing
• Troubleshoot and debug applications
• Evaluate existing applications to reprogram, update and add new features
• Develop technical documents and handbooks to accurately represent application design and code
• In-depth knowledge in basic frameworks to create user interfaces faster and easier.

Requirements:

• Proven experience of 1 to 5 years as windows application developer
• C#, .NET Core, .NET Web API, JSON, XML. Knowledge of WMI classes
• Should be expertise in Windows Phone and Windows 8/8.1 development.
• In-depth knowledge of programming for diverse operating systems and platforms using development tools
• Have published at least one original Windows app
• Excellent understanding of software design and programming principles.
• A https://resources.workable.com/team-player-interview-questions">team player with excellent communication skills
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills
• BSc/BA/BE/Btech. in computer science or relevant field; MSc/MA will be appreciated
• Certified application developer is a plus

Key Skills: C#, .Net core, Web API, Angular (Added advantage)

Job Description Form:

• Name of company: WhiteSnow Software Consultancy Pvt Ltd
• Website of the Company: https://whitesnow.com/">https://whitesnow.com
• Address of the Company: 3rd & 4th Floor, Serene Tower, Pakharbaug Society, Bavdhan, Pune, Maharashtra 411021.

       Landmark: lane between Wadapav cafe and Krushna sweets

• Name of the Talent Acquisition Head : Dhanashri Lokhande
• Nature of Job: Full time
• Location/s of Work: Bavdhan, Pune
• Branches considered: Electronics and Telecommunication, Electronics, Computer, Information Technology, BCA, MCA
• Eligibility Criteria:  No criteria [Live ATKT Considered : No]
• Salary Offer p.a.: 3.00L p.a to 5.00L p.a
• Bond: No
• Selection Process:-

Interview process:   1. Brain test.

1. Technical interview