11+ BPOS Jobs in Delhi, NCR and Gurgaon | BPOS Job openings in Delhi, NCR and Gurgaon

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Greetings from HashStudioz Technologies!

We are happy to share the details of 'Java Developer'. Kindly read the job description carefully before your technical Interview Round.

Company Profile :
  - We are a global leader in product development, having a wide range of technology experts under the same roof. You would be surprised to meet our enthusiastic team of blockchain, cloud, Mobility & Automation.

- Our mission is to help companies adopt new technologies and simplify complicated issues that arise amid technology evolution.

- We are designers, engineers, developers, analysts, programmers, testers, cloud experts, blockchain specialists, automation freaks & smart workers who have developed applications that are now being used by millions of consumers worldwide.

- We know how to build successful software products and welcome startup minds to discuss their product feasibility & scalability.

Company Profile:- https://www.hashstudioz.com/">https://www.hashstudioz.com/

Job Profile:  "Java Developer"

Industry:        IT-Software / Software Services

Role:

1. Ensure effective Design, Development, and Support activities in line with client needs and architectural requirements.
2. Ensure continual knowledge management
3. Adherence to the organizational guidelines and processes
4. Define best practices, coding standards, and development methodology as part of the master solution design and ensure compliance with these guidelines
5. Highlight and resolve solution dependencies on enterprise systems
6. Good problem-solving capabilities and troubleshooting skills
7. Should have excellent communication (oral and written) and interpersonal skills

Requirements:

1. 0 -6 Years of experience in Java, J2EE Development
2. Must have Hands-on Experience in Angular/ React
3. Fluency in programming constructs and working with Spring/Spring Boot/Spring MVC and Hibernate framework
4. Good experience with 1-2 Frontend Technologies eg JavaScript/Angular/React/jQuery
5. Good experience with MySQL/MongoDB
6. Design and Development of project modules independently
7. Handle SDLC individually
8. Good understanding of Object-Oriented Programming and Design Concepts.

• Plan and execute all digital marketing efforts, including SEO/SEM, marketing databases, email, social media, and display ads.
• Create, manage, and improve our social media presence.
• All digital marketing efforts should be measured and reported on, and goals should be evaluated (ROI and KPIs)
• Identify patterns and insights, and then improve your spending and performance based on them.
• Consider fresh and innovative growing techniques.
• Experiments and conversion tests should be planned, executed, and measured.
• Work with internal teams to develop landing pages and improve the user experience.
• Use your analytical skills to assess the entire consumer experience across numerous channels and contact points.
• Conversion points are measured and user funnels are optimized.
• Collaborate with other vendors and agencies.

Roles and Responsibilities:

• Establish viable opportunities.
• Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
• Score the viability of an interested lead for the sales team.
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
• Organise and keep the lead status updated in the CRM software.
• Proficient in Lead generation through email, outreach platforms and data search tool like LikedIn; Sales Navigator
• Follow company decorum at all times when representing the organisation.

Desired Candidate Profile:

• A graduate in any stream (10+2+3 regular education)
• 3-5 years of experience in lead generation and prospecting
• Effective communication skills 

• Proficiency with CRM software

• Customer-focused and adaptable to different personality types
• Have the ability to multitask, set priorities and manage time effectively
• In-bound & Out-bound lead generation experience
• data building and data mining using search tools
• Excellent client servicing skills
• Top-notch verbal and written communication skills

Location : Noida/ Delhi
Notice Period : Immediate

- Build the backend for Android & iOS application and website with Company Dashboard (MIS). 
- Integration of user-facing elements developed by front-end developers with server side logic 
- Design and implementation of low-latency, high-availability, and performance applications
-Well versed with AWS and Server deployment 
- Excellent knowledge of Spring frameworks 
- Excellent knowledge of Java, JSP, JavaScript, AJAX, HTML, JSON 
- Good knowledge of MySQL 
- Knowledge of coding standards and good commenting practices 
- Experiences in developing RESTful web services must. 
- Ability to understand business requirements and translate them into technical requirements 
- Ability to design applications around natural user interfaces 
- Experience with REST API connections 
- Writing reusable, testable, and efficient code 
- Integration of data storage solutions
- Build the backend for application and website with Android App, IOS, Company Dashboard. 
- Own software quality and optimize UI 
- Understand closely the requirements of the customers and get the features implemented on time 
- Creating of strong project timeline along with budgeting and regular reporting