11+ BPOS Jobs in Delhi, NCR and Gurgaon | BPOS Job openings in Delhi, NCR and Gurgaon

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Summary:

We are seeking an experienced SFCC B2B Developer to join our team. The successful candidate will have a strong background in developing and implementing B2B commerce solutions on the Salesforce Commerce Cloud platform. The ideal candidate will have expertise in SFCC's B2B features, including account management, order management, and pricing.

Key Responsibilities:

- Design and develop B2B commerce solutions on SFCC

- Implement SFCC's B2B features, including account management, order management, and pricing

- Integrate SFCC with external systems, such as ERP and CRM

- Troubleshoot and resolve technical issues

- Collaborate with cross-functional teams, including sales, marketing, and customer service

Requirements:

- 3+ years of experience with SFCC development

- Strong understanding of SFCC's B2B features and functionality

- Experience with JavaScript, HTML, and CSS

- Experience with SFCC's APIs and integration tools

- Strong problem-solving skills and attention to detail

- Excellent communication and collaboration skills

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

 What You'll Do

• Ability to create tools, microsite, DevOps, and technical solutions for testing.
• Experience in Object-Oriented Analysis, Design(OOAD), and development of software using UML Methodology, good knowledge of J2EE design patterns and Core Java design patterns.
• Analyze test logs; create test reports, co-ordinate with stakeholders
• Experience in web application and device test automation using Selenium, Robotium, Appium, or any equivalent tool/s.
• Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, PowerMock.
•  Design and build scalable automated test frameworks and test suites working across technologies.
• Debugging of any issue faced.
• GoLang, Docker, Kubernetes experience is good to have
• Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
• Experience working closely with development and business teams to communicate impacts and to understand business requirements

What you should have 

• A Bachelor's or Master's degree with 2 – 6 years of experience as a Developer or SDET.
• Comfortable communicating cross-functionally and across management levels in formal and informal settings.
• Ability to effectively articulate technical challenges and solutions.
• Shows creativity and initiative to improve product coverage and effectiveness.
• Ability to work in teams.
• Deal well with ambiguous/undefined problems; ability to think abstractly.
• Go-getter attitude.

Job Role - SME Sales Manager - Delhi 

Location - Remote (Delhi)

Responsibilities

• Generate Leads & contact potential prospects through cold calls and emails
• Present our company product to potential prospects.
• Identify prospect's needs and suggest appropriate products/services
• Manage contracts with clients & closure.
• Report to the Sales Manager on sales results

Requirements

• Proven work experience of more than 2+ years as a Sales Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.
• Experience in product presentation & closing.
• Excellent communication skills.
• Track record of achieving sales quotas
• Experience working in the healthcare industry is preferred but not required.
• Fair understanding of sales performance metrics
• Excellent communication and negotiation skills

What will you spend your time:

Priority 1 - Demo/Presentation

Priority 2 - Closure

Priority 3 - Customer engagement & Internal updates

Priority 4 - Lead generations or Meeting Setup

About CrelioHealth:

CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.

We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

We are seeking a skilled NestJS/PostgreSQL Developer to join our development team. As a NestJS/PostgreSQL Developer, you will be responsible for designing and implementing server-side applications, APIs, and databases using NestJS framework and PostgreSQL. You will work closely with other developers, stakeholders, and project managers to deliver high-quality software solutions.

Responsibilities:

1. Develop server-side applications and APIs using the NestJS framework.
2. Design and implement efficient and scalable database schemas using PostgreSQL.
3. Collaborate with front-end developers to integrate server-side logic with the user interface.
4. Write clean and maintainable code following best practices and coding standards.
5. Conduct code reviews and provide constructive feedback to improve code quality.
6. Optimize application performance and troubleshoot any issues or bugs.
7. Work closely with stakeholders to understand requirements and translate them into technical solutions.
8. Participate in the entire software development lifecycle, including planning, designing, coding, testing, and deployment.
9. Stay up-to-date with the latest trends and technologies in web development, NestJS, and PostgreSQL.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Proven experience (2-5 years) in server-side application development using NestJS framework.
3. Strong knowledge of TypeScript and JavaScript.
4. Experience with PostgreSQL or other relational databases.
5. Proficiency in building and consuming RESTful APIs.
6. Familiarity with Git version control system.
7. Good understanding of software development principles, design patterns, and best practices.
8. Excellent problem-solving and debugging skills.
9. Strong communication and collaboration skills.
10. Ability to work independently as well as in a team environment.

Preferred Qualifications:

1. Experience with other JavaScript frameworks such as Angular or React.
2. Knowledge of microservices architecture and containerization (e.g., Docker).
3. Familiarity with cloud platforms like AWS, Azure, or GCP.
4. Experience with testing frameworks (e.g., Jest, Jasmine).
5. Understanding of Agile/Scrum development methodologies.

Role

The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Responsibilities

• Translate requirements into engaging interactive experiences that create a meaningful product design.
• You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
• Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
• Leverage customer empathy, research, and design principles to support design decisions.
• Establish a strong design culture by championing user-centric design and design thinking.

What We're Looking For

• Proven track record of creating exceptional experiences and designs that raise the bar.
• Experience designing and thinking in design systems translating complexity to simplicity.
• Deep understanding of responsive and adaptive design.
• Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
• Attention to detail and a commitment to excellence.
• Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
• Degree in Design, Human-Computer Interaction (HCI), or related field of study.
• 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
• Demonstrated experience with end-to-end (hybrid UX and UI) product design.
• Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
• Strong written and verbal communication skills.
• Excellent self-management skills.
• Previous experience at a startup or in-house creative team, a plus

Responsibilities

1. Collaborate with teammates to define, design, and shape new features.

2. Design and develop backend API microservices using Node.js.

3. Design and develop applications in an AWS and GCP environment.

4. Design and implement low-latency, high-availability, and performant applications.

5. Write reusable, testable, and efficient code.

6. Troubleshoot, debug, and upgrade the software.

Requirements

1. Solid experience in Node.js.

2. Good experience using frameworks such as Express.JS or Restify.

3. Willing to learn HapiJS.

4. Hands-on experience with JavaScript Development.

5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.

6. Good programming skills and communications.

Your Day-to-Day Tasks Include: 

Works in requirements like Engineering, Design, Development, and Deployment. All the tasks involves working with Java, SQL Server and Couchbase. 

Build and monitor data pipelines that serve 100+ websites, 150M+ unique impressions daily. Write code that can handle 4x more scale than the given requirement. 

Maintain uptime of multiple distributed web applications. 

Build data pipelines to pull data from upstream partners like Google. 

You Should Have: 

Minimum 3 years of experience with Java. 

Minimum 2 year of experience with any SQL database (MySql, MSSql, Oracle, DB2, Sybase). Minimum 3 years of experience with web development. 

Experience with any NoSql database (MongoDb, Couchbase, CouchDb, DynamoDb). Experience of designing/implementing/maintaining scalable systems. 

Experience with any cloud platform (AWS/Azure/GCP). 

Good To Have: 

Experience with BI and data reporting. 

Experience with Elastic search. 

Understanding of data warehousing. 

Experience in Node.js. 

We are looking for a highly motivated developer with at least 1+ years of strong hands-on experience in Java to join our startup. You would be playing a pivotal role in contributing to the initial tech stack. You would be further responsible for designing and implementing product requirements that are highly usable, scalable, extensible, and maintainable. You should be comfortable working across different technologies/frameworks that we work on - Microservices, Java, Spring, Spring Boot, MySQL, Kubernetes, AWS.

Responsibilities and Duties:

• Design and build scalable REST APIs on Spring Boot
• Develop, test, tune for performance and deploy microservices
• Collaborate with the team, optimize and refactor the back-end architecture
• Maintain high standards of quality for code, documentation and other deliverables
• Active cross-team coordination would be expected

What are we looking for?

• 1+ year experience in Core Java & backend technologies
• Good working knowledge of design patterns & OOAD
• Excellent analytical and problem-solving skills
• The skills that we consider: Java, MySQL/RDS, Spring/ Play, Maven, Redis, Kafka/SQS, Elasticsearch, AWS
• Experience in micro-services
• Previously worked in a startup