11+ BPOS Jobs in Kolkata | BPOS Job openings in Kolkata

Experienced- 3 Months experienced in any international outbound sales process.

Salary - 18k - 22k +Incentives

Timings - 10pm- 8am (Night shift) [ON-SITE]

Job descriptions

Handle about 15 - 30 inbound calls in a day, to assist US based clients in our travel process.

Responsibility

• Handle day to day inbound calls from US based clients.
• Assist clients in their train or flight ticket booking process.
• Advise and help client to choose cheapest mode of commutation.
• Resolve all queries of client related to travel journey.
• Provide each details of clients booking at their mail.

Perks

• Lucrative incentives upto 50k - 80k
• 24 paid leaves in a year
• 6days week offs in a months
• Leave on birthday (double payment if choose to work on birthday)
• Encashment of pending leaves at end of the year
• 15 comp offs

Eligibility

• Minimum 12th pass
• Great proficiency over English communication (Mandatory)
• Minimum 3 months of experience in any international sales outbound process

💼 Position: QA Engineer (Manual, Automation & Performance Testing)

🏢 Company: Webvio Technologies Pvt. Ltd.

📍 Location: Kolkata;NewTown (Work from Office)

🕒 Shift Timing: 10:00 AM – 7:00 PM

💰 Salary: Up to ₹50,000 per month (Based on experience)

🗓️ Working Days: 5 Days a Week |

Key Responsibilities:

Design, develop, and execute test cases for web and mobile applications.

Perform manual, automation, and performance testing to ensure product quality.

Identify, record, and track software defects.

Collaborate closely with development teams to resolve issues efficiently.

Create and maintain automation scripts and test frameworks.

Conduct regression testing and ensure smooth product releases.

Required Skills & Experience:

Minimum 5+ years of experience in software testing.

Strong knowledge of Manual Testing, Automation Testing (Selenium, TestNG, or similar), and Performance Testing (JMeter or LoadRunner).

Experience with bug tracking tools like JIRA or Bugzilla.

Good understanding of SDLC, STLC, and Agile methodologies.

Excellent analytical, problem-solving, and communication skills.

Job Opening: FreeSWITCH Developer

Location: Ecospace Business Park, Rajarhat, Newtown, Kolkata

Employment Type: Full-Time, Permanent

Shift: Day Shift

Experience: Minimum 4+ years in FreeSWITCH/VoIP Development

Responsibilities:

• Design, develop, deploy, troubleshoot, and maintain tools and services supporting our cloud telephony network.
• Customize FreeSWITCH for large-scale audio/video conferencing (1000–1500 concurrent calls).
• Expertise in SIP, RTP, RTCP, TURN, STUN, NAT, TLS.
• Hands-on experience with RTP Proxy and routed audio conferences.
• Understanding of SDP Protocol offer/answer mechanism.
• Work with load testing tools for FreeSWITCH audio conferences.
• Deploy and manage multiple FreeSWITCH instances using load balancers.
• Debug issues using packet captures (Wireshark/Ngrep).
• Collaborate with mobile/API teams for integration and support.
• Knowledge of codecs (PCMU, PCMA, G729, Opus) and open-source telephony technologies (FreeSWITCH, WebRTC).
• Familiarity with SIP servers (SER/OpenSER), proxy servers, SBC, SIPX is a plus.

Qualifications:

• Bachelor’s degree in Engineering (B.Tech/MCA).
• 4+ years of hands-on experience in FreeSWITCH development or related VoIP technologies.
• Strong knowledge of Linux environments and command-line tools.
• Basic to intermediate SQL knowledge.
• Proficiency in scripting (Bash, Python, Perl) for automation.
• Strong understanding of VoIP protocols (SIP, RTP), networking principles (TCP/IP, DNS, DHCP, routing protocols).
• Excellent troubleshooting skills with ability to resolve complex technical issues.
• Strong problem-solving, communication, and collaboration skills.

Industry Preference:

• Travel (Preferred)
• Any Industry (Required)

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Job Description:

Good Understanding of Fiori Design Guidelines/UI5 framework.

Strong conceptual knowledge of SAPUI5, HTML5, CSS, Java Scripts, JQuery, and MVC architecture.

Should have SAP ABAP/UI5 development experience of 4+ years.

At least hands-on experience in one end-to-end implementation of S4 Hana or Conversion from ECC to S4 HANA.

Good working experience on OO ABAP and RICEF objects (Reports, Interface, Conversions, Enhancements, and Forms).

Experience in OData service development is highly recommended.

Desire Candidate:

• Must have 4+ years of Exp. in Sap ABAP.
• Must have 2+ years of Exp. in FIORI/UI5, S/4Hana and Odata.
• Good to have exp in OOABAP, ALV Reports, Bapi, Badi etc.
• Good communication skills.
• Location – Kolkata

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years

Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 5 years of experience in business analysis or a related field.
• Should be from development background.
• should be a business solution expertise.
• Exceptional analytical and conceptual thinking skills.
• Insurance Domain experience is must.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Front End developers

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

Backend Developers:

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

Skills and requirements

• Experience analyzing complex and varied data in a commercial or academic setting.
• Desire to solve new and complex problems every day.
• Excellent ability to communicate scientific results to both technical and non-technical team members.

Desirable

• A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
• Hands on experience on Python, Pyspark, SQL
• Hands on experience on building End to End Data Pipelines.
• Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
• Hands on Experience in building data pipelines.
• Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
• Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
• Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
• BS degree in math, statistics, computer science or equivalent technical field.
• Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
• Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
• Willing to learn and work on Data Science, ML, AI.