
Virtual Relationship Manager
at Teleperformance Global Services Private Limited
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)

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Senior Business Development Specialist
GormalOne LLP. Mumbai IN
GormalOne is a Agri tech enterprise with a vision to make dairy farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced and scalable technology. Nitara, our Flagship product is an Artificial intelligence-led Precision Dairy platform focused on data-driven dairying and fostering collaboration among Dairy stakeholders for informed decision making and improved outcomes through Digitization.
We are looking for an ambitious Senior Business Development specialist who will be responsible for driving the Business Goals of the Organisation. The candidate should be motivated and self-driven to succeed in a changing business climate. Candidate should be detail oriented and having an excellent business sense with a strong track record of Revenue generation demonstrating project execution capabilities. If you are a candidate who is keen to create impact at grassroots level through their business goals whilst utilising innovative community development approaches then we would love to hear from you.
Responsibilities
- Overseeing the company's business strategy and operations, leading teams, and setting goals
- Implement effective sales strategies to meet & exceed Revenue targets.
- Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
- Develop and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Work closely with stakeholders to understand thier needs and deliver tailored dairy tech solutions.
- Collaborate with internal departments to optimize client satisfaction and operational efficiency. Lead teams, ensuring alignment with business goals.
- Develop, train, deploy and monitor account handling team to manage clients in different geographies.
- Working with different departments to align efforts with the company's mission and vision
- Build market and branding strategies for Nitara.
- Monitor performance of commercial activities using key metrics and prepare Business MIS,
Key skillsets
- A deep understanding of opportunities for a strong digital strategy, business innovation, establishing partnerships
- Demonstrate experience in formal project planning, management and delivery including needs assessment, priority setting and action planning. Excellent organizational and problem-solving abilities
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Basic Requirements
- Minimum of 15 years of Business development and revenue generation experience working in the agriculture market with a minimum of 5 years in the dairy industry.
- Strong Knowledge of Dairy processing & technology solutions in dairy industry, Excellent sales, negotiation & relationship building skills.
- Degree in any Dairy/Agri/Rural Management Field
- Proven success in Sales, client management & operational execution in Dairytech/Agritech industry will be considered as an advantage.
Interested candidates can send their profile to hr{at}gormalone{dot}com.
Kindly note: Salary shall be commensurate with qualifications and experience.
innovative solutions for our product designs making them practical yet
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The successful candidate will have a passion for delivering adaptive, creative and scalable solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Your contribution will improve the efficiency of the product and help increase customer experience and satisfaction.
UI UX Designer Responsibilities:
Evaluate and gather all requirements from business stakeholders,
users and collaborate with product engineers and managers.
Producing high-quality UX design solutions through wireframes, visual
and graphic designs, flow diagrams, storyboards, site maps, and
prototypes to illustrate design ideas.
Design graphic UI elements such as:
tabs, widgets, navigation menus, search boxes, tabs, and widgets for
our digital assets.
Developing and conceptualizing a comprehensive UI/UX design
strategy for the brand.
Testing UI elements such as CTAs, banners, page layouts, page
designs, page flows, and target links for landing pages
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for the digital user. Creating design and UI strategies for beta testing.
Providing advice and guidance on the implementation of UX research
methodologies and testing activities to analyze and predict
user behaviour.
Adhering to style standards in typography and graphic design.
UI UX Designer Requirements:
Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
A team player but can work independently too.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize
tasks.
A portfolio of professional UI/UX design work for both web and mobile
platforms.
Working knowledge of the following technologies and software: Sketch,
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Head Kubernetes
Docker, Kubernetes Engineer – Remote (Pan India)
ABOUT US
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -
- Passion for working for different customers and different environments.
- Excellent communication and articulation skills
- Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
- Willingness to travel within and outside the country.
- Ability to independently work at the customer site and navigate through different teams.
SKILLS AND EXPERIENCE
ESSENTIAL SKILLS
- 3+ years of experience with B.E/ B.Tech, MCA, Graduation Degree with higher education in the technical field.
- Must have prior experience with docker containers, swarm and/or Kubernetes.
- Understanding of Operating System, processes, networking, and containers.
- Experience/exposure in writing and managing Dockerfile or creating container images.
- Experience of working on Linux platform.
- Ability to perform installations and system/software configuration on Linux.
- Should be aware of networking and SSL/TLS basics.
- Should be aware of tools used in complex enterprise IT infra e.g. LDAP, AD, Centralized Logging solution etc.
A preferred candidate will have
- Prior experience with open source Kubernetes or another container management platform like OpenShift, EKS, ECS etc.
- CNCF Kubernetes Certified Administrator/Developer
- Experience in container monitoring using Prometheus, Datadog etc.
- Experience with CI/CD tools and their usage
- Knowledge of scripting language e.g., shell scripting
RESPONSIBILITIES
First 2 months:
- Get an in-depth understanding of containers, Docker Engine and runtime, Swarm and Kubernetes.
- Get hands-on experience with various features of Mirantis Kubernetes Engine, and Mirantis Secure Registry
After 2 months:
- Work with Ashnik’s pre-sales and solution architects to deploy Mirantis Kubernetes Engine for customers
- Work with customer teams and provide them guidance on how Kubernetes Platform can be integrated with other tools in their environment (CI/CD, identity management, storage etc)
- Work with customers to containerize their applications.
- Write Dockerfile for customers during the implementation phase.
- Help customers design their network and security policy for effective management of applications deployed using Swarm and/or Kubernetes.
- Help customer design their deployments either with Swarm services or Kubernetes Deployments.
- Work with pre-sales and sales team to help customers during their evaluation of Mirantis Kubernetes platform
- Conduct workshops for customers as needed for technical hand-holding and technical handover.
Package: upto30 L
Office: Mumbai
Lentra is a new-age, domain-native platform built from the ground up, designed and developed to empower financial institutions with tomorrow’s lending ecosystem, today. With its full-stack, fully digital, secured
products and solutions, Lentra is the future of smart, seamless, secure digital lending.
Our solutions cover the Indian lending stack effectively for digital origination by providing capabilities like eKYC, vKYC, eSign, eNACH, etc., besides MultiBureau(R), a comprehensive BRE for faster decisioning and configurable onboarding workflows. Reliability and minimal TATs are the key takeaways from Lentra’s offerings.
Our Marquee Clients including the topmost private banks in India are now future-ready and encashing business opportunities. Lentra's zero-risk instant lending solution will empower the FIs to leapfrog into the future.
About the Role:
Lentra AI Pvt. Ltd looking for a Software Developer to manage the software development life cycle, from planning and prioritizing to testing and release. Software Developer responsibilities include gathering system
and user requirements, building Java modules and testing features before release. If you have hands-on experience developing software with agile methodologies and are ready to lead our junior developers, we'd like
to meet you. Ultimately, you will deploy and maintain functional, secure and high-quality applications.
Responsibilities:
The candidate has to perform the below responsibilities.
● Identify and analyze user requirements
● Prioritize, assign and execute tasks throughout the software development life cycle
● Develop Java EE applications
● Write well-designed, efficient code
● Review, test and debug team members' code
● Design database architecture
● Schedule product releases with internal teams
● Document development phases
● Ensure our applications are secure and up-to-date.
Candidate requirements
● Engineering graduate specializing in computers, Masters's degree in Computers
● Candidates should have a minimum of 3 years of experience in Java Development.
● Core Java, Hibernate, SpringMvc
● C++, Bootstrap, Angularjs, Node.Js, JQuery, SQL Server
● ASP.Net, ASP.Net MVC, MySQL, HTML
● JSTL,SOAP, C, J2Ee, JSP, Servlets, JEE
Location & commitments:
● This is a permanent opportunity
● Job location is in Pune
Responsibility:
- Implement accounting systems and processes.
- Reconcile income statements.
- Prepare monthly financial reports.
- Analysing the company’s financial systems and procedures.
- Conducting internal and external audits.
- Control the master data of the general register.
- Review and release online banking payments.
- Ensure compliance with state revenue service.
- Provide ongoing accounting and reporting support.
- Manage the full financial process.
- Preparing budgets, annual reports and strategies.
- Preparing and forecasting budget reports.
- Providing assistance with tax planning.
Role Requirement:
- Bachelor's degree in accounting.
- Certificated Public Accountant or accredited to a reputed institution
- Fully compliant as a tax practitioner.
- Filing of corporate tax returns.
- Experience in providing financial advice.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills



empower healthcare payers, providers and members to quickly process medical data to
make informed decisions and reduce health care costs. You will be focusing on research,
development, strategy, operations, people management, and being a thought leader for
team members based out of India. You should have professional healthcare experience
using both structured and unstructured data to build applications. These applications
include but are not limited to machine learning, artificial intelligence, optical character
recognition, natural language processing, and integrating processes into the overall AI
pipeline to mine healthcare and medical information with high recall and other relevant
metrics. The results will be used dually for real-time operational processes with both
automated and human-based decision making as well as contribute to reducing
healthcare administrative costs. We work with all major cloud and big data vendors
offerings including (Azure, AWS, Google, IBM, etc.) to achieve our goals in healthcare and
support
The Director, Data Science will have the opportunity to build a team, shape team culture
and operating norms as a result of the fast-paced nature of a new, high-growth
organization.
• Strong communication and presentation skills to convey progress to a diverse group of stakeholders
• Strong expertise in data science, data engineering, software engineering, cloud vendors, big data technologies, real-time streaming applications, DevOps and product delivery
• Experience building stakeholder trust and confidence in deployed models especially via application of the algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
• Provide mentoring to data scientists and machine learning engineers as well as career development
• Meet project related team members for individual specific needs on a regular basis related to project/product deliverables
• Provide training and guidance for team members when required
• Provide performance feedback when required by leadership
The Experience You’ll Need (Required):
• MS/M.Tech degree or PhD in Computer Science, Mathematics, Physics or related STEM fields
• Significant healthcare data experience including but not limited to usage of claims data
• Delivered multiple data science and machine learning projects over 8+ years with values exceeding $10 Million or more and has worked on platform members exceeding 10 million lives
• 9+ years of industry experience in data science, machine learning, and artificial intelligence
• Strong expertise in data science, data engineering, software engineering, cloud vendors, big data technologies, real time streaming applications, DevOps, and product delivery
• Knows how to solve and launch real artificial intelligence and data science related problems and products along with managing and coordinating the
business process change, IT / cloud operations, meeting production level code standards
• Ownerships of key workflows part of data science life cycle like data acquisition, data quality, and results
• Experience building stakeholder trust and confidence in deployed models especially via application of algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research, and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
• 3+ Years of experience managing directly five (5) or more senior level data scientists, machine learning engineers with advanced degrees and directly
made staff decisions
• Very strong understanding of mathematical concepts including but not limited to linear algebra, advanced calculus, partial differential equations, and
statistics including Bayesian approaches at master’s degree level and above
• 6+ years of programming experience in C++ or Java or Scala and data science programming languages like Python and R including strong understanding of
concepts like data structures, algorithms, compression techniques, high performance computing, distributed computing, and various computer architecture
• Very strong understanding and experience with traditional data science approaches like sampling techniques, feature engineering, classification, and
regressions, SVM, trees, model evaluations with several projects over 3+ years
• Very strong understanding and experience in Natural Language Processing,
reasoning, and understanding, information retrieval, text mining, search, with
3+ years of hands on experience
• Experience with developing and deploying several products in production with
experience in two or more of the following languages (Python, C++, Java, Scala)
• Strong Unix/Linux background and experience with at least one of the
following cloud vendors like AWS, Azure, and Google
• Three plus (3+) years hands on experience with MapR \ Cloudera \ Databricks
Big Data platform with Spark, Hive, Kafka etc.
• Three plus (3+) years of experience with high-performance computing like
Dask, CUDA distributed GPU, TPU etc.
• Presented at major conferences and/or published materials

● Ability to deep dive hands on into coding, building scalable architecture and backend
infrastructure
● Strong knowledge of “how to scale” a product, Dev ops, (Docker/ Kubernetes), Messaging
queues, Testing, Database design, Security Log management system
● Extremely hands-on in coding along with a strong interest in leading a team.
● Knowledge of tech stack, which in our case is Node.js/GraphQL/TypeScript for API
development, PostgreSQL, AWS, Python for data processing.
● Proven technical experience of 4-10 years of work-ex coupled with a strategic growth mindset
Responsibilities
● Lead the software design, architecture, development, debugging, documentation, testing,
deployment, maintenance and improvement efforts
●
Establish the roadmap and architecture based on the latest proven technologies and Hora’s
needs
● Manage, lead and mentor other engineers and demonstrate best engineering practices with the
team
●
Lead the team to follow our software development process including writing unit tests,
performing code reviews, doing daily standups, setting OKRs and milestones, etc.
●
Excellent experience in coding including the ability to write well-crafted, well-tested, readable,
maintainable code
● Develop backend code for mobile applications and internal web tools
● Develop APIs for the mobile platform
● Own, innovate and maintain the backend infrastructure
● Code using cutting-edge tools in close collaboration with our Machine Learning team
● Stay on top of state-of-the-art technologies and apply them
● Collaborate with teams and share knowledge via tech talks and promote tech and engineering
best practices within the team
Minimum Qualifications
● B.S., M.S., or Ph.D. degree in Computer Science or a related technical field or equivalent
practical experience
● 4-10 years of relevant work experience in system design, algorithms, data structures, scalability,
DevOps, security and testing
● Demonstrated experience in delivering reliable, scalable, performant, and secure web-based
systems and services in production
● Experience working with three or more from the following: web application development,
Unix/Linux environments, mobile application development, distributed and parallel systems,
machine learning, natural language processing, networking, developing large software systems,
security for software development.
● Strong experience in system design, scalability, DevOps, security and testing
● Strong and proven passion for code quality
● Knowledge of a wide-range of front and back-end technologies.
Experience with any of the following technologies is particularly desirable: TypeScript,
GraphQL, node.js, Python, Go, Java, HTML/CSS, React, Redis, PostgreSQL, Kafka,
Spark, ElasticSearch, Docker/Kubernetes, AWS, Git. ○
Experience in writing backend code with modern languages and frameworks
(JavaScript/node.js or Python/Django)
● Strong relational database experience (PostgreSQL, MySQL, etc.)
● Experience in API development for mobile/web
● Strong Computer Science fundamentals: data structures, algorithms, memory management,
concurrency
Preferred Qualifications (Added advantage)
● Excellent written communication, verbal communication, and presentation skills
● Competitive programming experience
● Familiarity with data science and/or machine learning, experience in credit and risk models,
NLP and network analysis expertise
● Experience of working on fintech products
● Experience in managing a distributed set of engineers/developers
Personal Attributes
● Self-guided missile
● Enjoys finding novel solutions to hard technical problems
● Optimistic team player
● A hard-working, humble disposition - we are looking for doers who think, and thinkers who
do.
● Enjoys hands-on, day-to-day work while having a bigger picture view of the goals to
accomplish.
● Strong sense of ethics and integrity.
● Desire to make a strong impact on the lives of millions through their work



