
Virtual Relationship Manager
at Teleperformance Global Services Private Limited
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)

Similar jobs
ROLES AND RESPONSIBILITIES:
As a Graphics Designer, you will be responsible for creating stunning visuals across a wide range of media including digital, print, and video content. You'll collaborate closely with the marketing, content, and creative teams to bring our brand vision to life while ensuring consistency across all touchpoints. Your work will help shape the visual identity of the brand and engage our target audience in meaningful ways.
WHAT WILL YOU BRING?
- 1-4 years of design and work experience in visual design, including creating graphics and video content for digital and print media.
- Skilled in apt design tools like Adobe Suite - Photoshop, Figma, Illustrator, Premier Pro, and After Effects with an eye for composition, color, design, space design, and details.
- Proven ability to create both static and motion-based ads (e.g., GIFs, Lottie animations)
- Strong portfolio showcasing a range of digital creative work, including examples of ad integration in digital environments.
- Use data - Check CTRs and revamp design basis the learnings.
- Manage multiple design projects simultaneously, ensuring timely delivery and high-quality outcomes.
IDEAL CANDIDATE:
- Use your creative abilities to understand and decode briefs from marketing managers and bring campaigns to life through innovative ideas and design
- Take complete design ownership towards multiple small and big design campaigns that come your way
- You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what's possible.
WHAT WE VALUE?
- Having a great taste/intuition is important to move fast.
- You take the shot like an artist - You decide fast and deliver right
- You are the CEO of what you do - You show ownership and make things happen.
- You own the overall experience including copy, graphics, etc.
Job Summary
We are seeking a dynamic Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.
Experience : 3 to 7 years
Age limit :31 years
Should be from Premium apparel brand
Key Responsibilities
Lead end-to-end store operations ensuring premium service standards
Drive sales targets, AOV, conversion, and repeat customer engagement
Build, train, and motivate a high-performing sales team
Deliver personalized styling and customer experience for HNI clients
Maintain visual merchandising as per brand and seasonal guidelines
Monitor inventory, stock movement, shrinkage, and replenishment
Analyze KPIs, sales reports, and take corrective actions
Handle customer escalations with a luxury-first mindset
Ensure SOP, audit, and compliance adherence
Skills & Competencies
Strong leadership and team management
Excellent customer service and luxury selling skills
Eye for fashion, styling, and brand presentation
Sales analytics and KPI-driven approach
Strong communication and interpersonal skills
Qualifications & Experience
Graduate in any discipline (Fashion background preferred)
3–8 years of experience in premium / luxury apparel retail
Proven experience handling high-value customers and targets
Join us to reimagine how businesses integrate data and automate processes – with AI at the core.
About FloData
FloData is re-imagining the iPaaS and Business Process Automation (BPA) space for a new era - one where business teams, not just IT, can integrate data, run automations, and solve ops bottlenecks using intuitive, AI-driven interfaces. We're a small, hands-on team with a deep technical foundation and strong industry connects. Backed by real-world learnings from our earlier platform version, we're now going all-in on building a generative AI-first experience.
The Opportunity
We're looking for a Full-Stack Tech Lead who can drive the development of our new platform while mentoring a small but capable team. You'll own technical delivery across the stack (Next.js, Nest.js, Spring Boot, LangGraph on AWS), influence architecture decisions, and work closely with leadership on bringing our product vision to life.
If you're excited about building AI-native experiences, love working across the stack, and thrive in a fast-paced startup environment, this is your chance to shape a category-defining product.
What You'll Do
- Spend 70% of your time designing, building, and reviewing software across frontend, backend, and AI layers
- Guide a small engineering team (30% of your time) and lead from the front
- Translate product and business needs into system designs and execution plans
- Own the delivery of features and infrastructure that can scale to enterprise-grade workloads
- Unblock the team, champion engineering best practices, and build a culture of quality
- Contribute to architectural decisions and introduce new technologies as needed (e. g., queuing, observability, etc. )
- Be a mentor, collaborator, and the go-to person for complex technical decisions
- Advocate and implement AI-first principles in every layer of the product
You Might Be a Fit If You Have
- 6-8 years of experience building and scaling full-stack applications
- Proven track record in early-stage B2B SaaS or platform engineering teams
- Strong command over modern web stacks - ideally Next.js, Nest.js, and Spring Boot
- Comfort working with AWS and hybrid/on-premise infra setups
- Experience or deep interest in building AI-powered user experiences (LangGraph, LLMs, etc.)
- A strong sense of ownership, product thinking, and attention to detail
- Startup mindset: resourceful, fast-moving, and outcome-focused
- Experience with enterprise IT SAAS software (Salesforce, Oracle ERP, Netsuite, etc) is a plus
Why Join Us
- Build a generational product at the intersection of AI, automation, and data
- Work closely with founders and leadership with no layers of bureaucracy
- Have end-to-end ownership of what you ship
- Help shape the culture and tech foundations of a new, ambitious company
- Onsite in Hyderabad, with flexibility when needed
Sounds like you?
We'd love to talk. Apply now or reach out directly to explore this opportunity.
Issuing domestic, International flight tickets
Co-ordinating with the airlines
Preferred knowledge of IATA, GDS, Amadeus, Abacus Sabre
Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.
Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.
Description
This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:
- Innovate their existing product and work on creating tools that crunch integration times and time to market
- Improve through peer-learning and transmit them to the firm's dev ecosystem.
- Take ownership and get the job done.
They are clear. They need role shapers, not role takers.
Key Responsibilities
- You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
- You will be expected to write code on day-to-day basis while testing it on real world use cases
- You will be an independent owner of your feature on the platform.
- You will be a part of the core software development team and are expected to participate in all development cycles.
- You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.
Requirements
- Bachelor's degree or higher in Computer / Technology domain.
- 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
- Excellent coding skills with ability to deliver in a hyper growth phase.
- Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
- Excellent Problem-solving skills & understanding of data structures in a complex environment.
- Extensive experience in Spring, Hibernate and SpringBoot
- Experience in building REST Services
- Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
- Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
- Working knowledge of Kubernetes and Docker is a plus
- Knowledge of how insurance processes and past experience in working on insurance applications is a plus.
SKILLS & REQUIREMENTS
· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)
· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE
· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.
· Must have sufficient knowledge of Object-oriented programming concepts
·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.
ROLES & RESPONSIBILITIES
· Develops and enhances software applications through coding and testing.
· Involved in code reviews and training.
· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.
· Creates project documentation and coordinates technical issues.
· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.
HSV Digital is a global, full-service, and 100% B2B technology-focused marketing firm. Because we are so immersed and invested in all things B2B tech, we are experts at understanding complex value propositions, systems, stakeholders, and challenges.
We pride ourselves in working with the largest and fastest growing technology companies, helping them build brand awareness, grow revenue, and maximize the value of their channel ecosystem. Some of our clients include Microsoft, Deloitte, Databricks, IBM, Cognizant, HCL, Diversified, EY, and many more!
As a Visual Designer, your job will be to create high-end graphics for a range of clients in enterprise technology.
Key responsibilities:
- Create aesthetic visual assets for our clients including corporate branding, animations, infographics, posters, banners, presentations, emailers and other requested design elements.
- Understanding client requirements and translating the same into collaterals with high level of creativity
- Maintaining brand aesthetic and standards across all channels to ensure consistency with client’s brand guide
- Working on multiple projects at a time with varying deadlines.
Requirements:
- Proven experience as a visual designer for SaaS or enterprise technology companies.
Task:
- Design, implement and maintain Java application phases
- To take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations
- Develop, test, implement and maintain application software
- Recommend changes to improve established Java application processes
- Develop technical designs for application development
- Develop application code for Java programs
We wish:
- Minimum 7 years of experience with excellent Java development skills
- Demonstrable hands-on experience of delivering solutions in a JavaEE 6 environment
- Open-source frameworks and standards Hibernate, Spring JDBC
- Hands-on experience with tools such as: Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
- WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
- Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache servicemix) and / or message-oriented middleware and Active MQ, JMS
- Strong Java unit test skills
- Good experience in design patterns & design principles
- Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
- Experience in Oops development with Core Java
- Desirable:
- Experience with: Elastic Search, Smooks, Lucene, Jasper, Report
- Domain driven design
- Experience with NoSQL technologies: Casandra, Mongo DB
- Experience with agile development practices (Eg Scrum) and continues integration environment
- J2EE application and web containrs such as GlassFish, Jetty, Tomcat
- CMMi-5 level process experience advantage
We Offer:
- Freedom to realize your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
- 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
- Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
- Strong scripting language knowledge, such as Python, Shell
- Experience and a deep understanding of Kubernetes.
- Experience in Continuous Integration and Delivery.
- Work collaboratively with software engineers to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux-based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
- AWS
- Docker
- Kubernetes
- Envoy
- Istio
- Jenkins
- Cloud Security & SIEM stacks
- Terraform
Requirements
You will make an ideal candidate if you have:
-
Overall 6+ years of software development experience in building web-based and highly scalable applications
-
Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc.
-
Deep knowledge and development expertise in Core Java and SpringBoot
-
Experience in using dockers and Linux.
-
Hands-on coding experience in developing web applications with REST APIs
-
Good understanding/exposure to Kafka and Elastic.(must have)
-
Log stash understanding is add-on
-
Worked in a CI/CD environment with Jenkins and handled deployments by yourself
-
Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus.









