Cutshort logo
Teleperformance Global Services Private Limited logo
Virtual Relationship Manager
Teleperformance Global Services Private Limited
Teleperformance Global Services Private Limited's logo

Virtual Relationship Manager

at Teleperformance Global Services Private Limited

0 - 3 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Excel
Sales
Outbound Recruitment

A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.


Key Responsibilities:

To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.


Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.


Customer Engagement

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.


  • Call handling as per defined standards.
  • Accurate resolution for customer queries.
  • Promoting Digital Banking services for a superior customer service experience.
  • Profiling of customers in order to aid right cross-servicing of Bank products
  • Accurate logging and resolution of complaints.
  • Attrition control of customers.
  • Regular interactions with the customers and proactively assessing customer needs.
  • Ensure portfolio quality of relationship while racing considering eligibility.
  • Monitor large amount movements and account closure from the deposit accounts.
  • Ensure retention of customers
  • Achievement of portfolio parameters
  • Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
  • Right, cross-sell of products basis profiling and engagement.
  • Penetration of products across groups.
  • Sales across all product segments-TPP, Assets, Cards etc.
  • Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
  • Ensure accurate and timely submission of financial transactions. & requests.
  • Adherence to set processes of updating customer interactions in CRM next.



Requirements:

  • Educational Qualifications: Graduate
  • Key Skills(examples listed below)
  • Basic Banking
  • Communication
  • Minimum experience in years - 2-3 yrs. preferable.
  • Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Remote only
8 - 13 yrs
₹50L - ₹100L / yr
Data engineering
Mandatory (Experience 2) - Must have 7+ YOE in hands-on...
skill iconJava
Mandatory (Experience 3) - Must have recent 4+ YOE with...
Mandatory (Experience 4) - Must have strong experience in large...
+3 more

Ideal Candidate

10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.

Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.

Proficiency in SQL, Python, and Scala for data processing and analytics.

Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.

Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice

Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.

Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery

Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).

Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.

Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.

Proven ability to drive technical strategy and align it with business objectives.

Strong leadership, communication, and stakeholder management skills

Read more
Earlyjobs
Vaishali v
Posted by Vaishali v
Remote only
0 - 1 yrs
₹1L - ₹1.5L / yr
Communication Skills
Recruitment/Talent Acquisition
MS-Office

HR Recruiter Intern- RemoteJob role and responsibility: - Utilize various sourcing methods, including job portals, social media, professional networks, and referrals, to attract a diverse pool of candidates. • Build and maintain a candidate pipeline for current and future job openings. • Review resumes and applications to assess qualifications and match them with job requirements. • Conduct telephonic interviews to evaluate candidates' skills, experience, and cultural fit. • Schedule and coordinate interviews with candidates and hiring managers. • Provide candidates with information about the company and job details. • Check references and perform background checks on selected candidates. • Collaborate with hiring managers to make informed hiring decisions. • Extend job offers and negotiate terms of employment with selected candidates. • Ensure a positive candidate experience throughout the recruitment process. • Provide timely feedback to candidates on their application status. • Maintain accurate records of all recruitment activities, including candidate interactions, interviews, and offers. • Ensure compliance with all relevant employment laws and regulations. • Collaborate with HR and hiring managers to develop and refine the organization's talent acquisition strategy.Timing:- 9AM to 6PMAge:- Above 18 Qualification- Minimum Pursuing Graduation Internship Duration- Minimum 3 Months & Maximum 6 Months Overall, participating in an HR recruiter internship will be a valuable investment in your future career, providing opportunities for learning, growth, and professional development. At our company for Human Resources (HR) recruiter interns, we offer a range of benefits, both personally and professionally. Here are some of the advantages: • Hands-On Experience. • Networking Opportunities. • Skill Development. • Resume Enhancement. • Exploration of Career Path. • Feedback and Evaluation.• Potential Job Offers.• Personal Growth.• Exposure to Industry Trends.• Contributing to the Organization.Stipend upon successful joining’s:- 0 to 4 - Nil5 to 8 - 3000 INR9 to 12- 5000 INR13 to 15- 7500 INR16 or above- 10000 INR and Best Performer Awards

Read more
Technology consulting organization
Technology consulting organization
Agency job
via Jobdost by Sathish Kumar
Pune
4 - 10 yrs
₹10L - ₹15L / yr
skill iconPython
skill iconHTML/CSS
skill iconJavascript
skill iconAmazon Web Services (AWS)
skill iconFlask
+6 more

The key aspects of this role include:

 

• Design, build, and maintain scalable applications using Python.

• Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.

• Act as a subject matter expert for Application Software developers and Engineers.

• Handle server-side code for a production platform and contribute to new features

To be the right fit, you'll need:

• More than 4+ years of experience as a software developer in Python, with knowledge of at least one Python web framework such as Django, Flask, etc.

• Good understanding of common design patterns and architecture principles to design reliable and Scalable applications

• Strong communication skills

• Knowledge of databases line NoSQL or MongoDB

• Good to have AWS and Docker or Web services

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS

Read more
Metron Security Private Limited
Vikram Nippani
Posted by Vikram Nippani
Pune
2 - 5 yrs
₹7L - ₹15L / yr
skill iconGo Programming (Golang)

About Us


At Metron Security, we specialize in automation and integration services for top Cyber Security companies. Our engineering team works with industry-leading platforms like Splunk, IBM’s QRadar, ServiceNow, CrowdStrike, Cybereason, and many more.


As a Software Engineer, you’ll play a crucial role in developing high-performance integrations between multiple Cyber Security platforms. You’ll be involved in the entire development process—from gathering requirements to deployment (on-prem or in the cloud). We embrace agile development and constantly evolve our engineering practices. If you thrive in a fast-paced, ever-learning environment, you’ll fit right in!


Why You’ll Love Working with Us

Developer-centric culture – No bureaucracy, no red tape!

Hands-on experience with 250+ security platforms (and counting!)

Direct engagement with customers – your work makes a real impact!


What We’re Looking For

We’re searching for a skilled Golang developer who loves building scalable, maintainable solutions. If you enjoy working with cloud platforms like AWS, GCP, or Azure and have a solid grasp of infrastructure management, you’ll thrive here!


Must-Have Skills

✔️ Hands-on experience with Golang to build robust and scalable systems

✔️ Familiarity with cloud platforms (AWS, GCP, or Azure) and infrastructure management

✔️ Understanding of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Pulumi

✔️ Strong grasp of data structures and how to use them effectively

✔️ Willingness to learn new technologies as needed for different projects

✔️ Ability to switch gears and work with other languages/frameworks (Python, TypeScript, Java, Node.js, Angular, React.js, C#, C++, etc.)

✔️ Experience integrating with enterprise technology stacks

✔️ Ability to troubleshoot bottlenecks and bugs efficiently

✔️ Comfort working in Agile teams and contributing to planning and design

✔️ Awareness of Cyber Security best practices for production systems

✔️ Experience in architecting and estimating technical solutions


Bonus Points If You…

✨ Have experience in Cyber Security

✨ Have written or maintained automated tests

✨ Have worked with Docker & Kubernetes

✨ Have led a project from start to finish

✨ Are experienced with Agile development (writing and estimating User Stories)

✨ Contribute to open-source projects (drop us a link—we’d love to check it out!)


What We Value in a Teammate

💡 Strong analytical and problem-solving skills

🗣 Clear and effective communication in an Agile environment

🎯 A proactive, results-driven attitude with a passion for high-quality work


We’re all about innovation, collaboration, and continuous learning. If this sounds like your kind of team, apply today and let’s build something great together! 🚀

Read more
KoinBX
at KoinBX
2 candid answers
Nithya Ramesh
Posted by Nithya Ramesh
Madurai
2 - 4 yrs
₹1L - ₹3.5L / yr
Graphic Designing
  1. Visual Style: The design should reflect the innovative, secure, and easy-to-use nature of KoinBX, combining modern elements with simplicity.
  2. User-Focused: The landing page should clearly communicate the main value propositions of the platform (e.g., fast transactions, security, ease of use, variety of assets).
  3. Call to Action: The design should feature a clear and compelling call to action that encourages users to sign up or explore the platform further. (Reference- Check out our ongoing SHIB giveaway)
  4. Responsive Design: The layout should be fully responsive, considering both desktop and mobile versions.
  5. Brand Guidelines: Ensure that the design follows the principles of the KoinBX brand identity (you can refer to any brand guidelines or previous work we provide).


Read more
SkilloVilla
at SkilloVilla
1 recruiter
Manisha Goyal
Posted by Manisha Goyal
Bengaluru (Bangalore)
0 - 4 yrs
₹2.4L - ₹4.5L / yr
English Proficiency

Job Description


What will you do at Skillovilla ?


  • Learn & understand Skillovillas products, prospective clients & services well.
  • Understand customer needs, and requirements and correlate solutions and customer requirements
  • Identify and qualify new customers coming from our inbound and outbound lead funnel.
  • Developing strong relationships with customers, connecting with key business executives and stakeholders.
  • Document all pertinent customer information and conversations in the CRM system
  • Respond, engage and qualify inbound/outbound leads and inquiries.
  • Execute planned sales activities and develop a target list of high-potential new customers.
  • Achieve monthly & quarterly quotas.
  • Perform effective online demos to prospects.

What do we need from you?


  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, English Mandatory, knowing regional languages will be a plus).
  • Ability to make focused efforts to win customers.
  • The ideal candidate should be strategy-driven with a research-based approach.
  • Ability to multitask, prioritize and manage time effectively.

Academic Qualification : Any Graduation/ Post Graduation (completed and pursuing final year students).


Location : Bangalore (Work from Office)

Read more
Zymr
at Zymr
1 recruiter
Sneha Chikhale
Posted by Sneha Chikhale
Ahmedabad, Bengaluru (Bangalore), Pune
7 - 14 yrs
₹1L - ₹25L / yr
ServiceNow
skill iconJavascript
skill iconXML
MySQL
JSON
+2 more

Total experience Required: 7+ Years
Responsibilities:

 

  • Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
  • Configuration Management (CMDB)
  • Analyze system performance issues and determine performance enhancements
  • Administration of Knowledge Base and Service Catalog
  • Configure out-of-the-box workflows and create/maintain custom workflows
  • Configure application related fields, forms, views, email notifications, acceptance roles and access controls
  • Integrate ServiceNow application(s) with third party systems/applications via APIs
  • Provides input to staff involved in writing and updating technical documentation such as user manuals
  • Prepares reports on analyses
  • Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
  • Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
  • Codes, tests, debugs, and documents assignments of moderate to high complexity
  • Independently researches and resolves more complex technical problems
  • May serve as project manager or team lead on complex projects
  • Based on customer requirements, formulates/defines systems scope and objectives
  • Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
  • When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
  • Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

 

  • Ability to set up data security via control rules, domain separation 
  • Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
  • Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool
Read more
Aakash Educational Services Limited
Vrinda Khanna
Posted by Vrinda Khanna
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹7L - ₹12L / yr
Software Testing (QA)
Manual testing
Functional testing
Selenium
JMeter

About Us:

Aakash EduTech Pvt. Ltd. (AEPL) is the digital learning arm of Aakash Education Services Ltd. (AESL). AEPL is a rock solid team of 800+ passionate individuals within 2 strong online learning brand names, under its umbrella:

 

Aakash Digital(digital.aakash.ac.in) geography access to education in the test-prep segment by removing barriers of geography, income, safety or time. Our unique digital offerings i.e. Aakash Live - live online classes, Aakash iTutor - recorded video lectures and Aakash Practest - integrated test series facilitate right guidance to students preparing for competitive exams from the safety and comfort of their homes. We have a reach in almost 7+ countries and 750+ cities world-wide.

 

Meritnation  (http://www.meritnation.com/">www.meritnation.com) is India’s leading online learning platform for school students with over 2.0 crore enrolled students across CBSE, ICSE and leading state boards. It's an online tuition company with course offerings for class 1 to 12. The company has subscribers PAN India as well as in the Mid-East and has offices across 15 cities in India. Meritnation was a pioneer in Live Classes with more than 80,000+ hours of live class delivered on the platform till date.

What We Are Looking For:

- The candidate should have experience in manual testing, GUI testing, functional testing and load testing.

- knowledge of automated testing tools preferable open source like JMeter, Selenium etc.

- The candidate should have experience in writing and executing test cases.

- Good understanding of SDLC and STLC concepts; Ability to effectively prioritize assignments as well as unplanned issues.

- Knowledge of web-based applications is a must.

- Defect reporting, coordination with development team, defect logging, defect tracking tools like Bugzilla or Bugnet, bug reporting etc

- Completing assigned work with proper focus on design aspects, modular, coding standards, process adherence, optimized and readable code and minimal rework required

- Ability to work productively in a dynamic, priority shifting, deadline-driven environment with no/minimum supervision

- Self-initiative in reading and learning about new technologies, other modules of the application, newer and better ways of doing things

- Good teamwork, positive and constructive collaboration and communication with everybody

Required Skills

Both Manual and Automation testing(Basic Knowledge ) cover functional and performance testing.

Qualifications: Bachelor degree or Equivalent

Read more
Support.com
at Support.com
2 recruiters
Ritika Kapoor
Posted by Ritika Kapoor
NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM strategies for the organization. The correct person will be goal oriented, possess exceptional attention to detail, and have outstanding interpersonal skills. Key Management Areas of Responsibility  Define requirements, tasks, and resources associated to SEO strategy.  Manage and execute implementation of SEO strategy.  Communication to team and management on strategy/project development, timelines, and results.  Collaborate on strategy and goal definition for success.  Keep pace with SEO, search engine, social media and internet marketing industry trends and development.  Contribution to the company blog and at least one social media community. Key Functional Areas of Responsibility  Develop a strategy for the improvement of organic search ranking and the maximization of ROI  Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities.  Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.  Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific.  Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers).  Develop and implement link building campaigns.  Develop, manage and execute communication/content strategies via social communities in coordination with business goals.  Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster tools).  Monitor and evaluate search results and search performance across the major search channels in order to improve rankings.  Research and administer social media tools in support of organization’s social media strategy.  Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies.  Communication to team and management on project development, timelines, and results.  Manage a team of content writers, link builders, and social media marketers.  Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and techniques.  Manage and monitor growth by implementing campaign solutions; build campaigns, monitor and optimize for performance and work towards marketing objectives, Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.  Manage the implementation, tracking, and measurement of integrated digital marketing campaigns within the timelines and budgets.  Provide creative copy suggestions and graphical ad templates. Professional Competencies  Passion for SEO and overall internet marketing.  Outstanding ability to think creatively, strategically and identify and resolve problems.  Ability to foster strong client relationships at various levels.  Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.  Ability to clearly and effectively articulate thoughts and points.  High levels of integrity, autonomy, and self-motivation.  Excellent analytical, organizational, project management and time management skills. Professional Skills & Qualifications  7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).  Strong understanding of SEO & SMO process.  Should have experience in running SEM campaigns.  Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).  Experience working with CMS and building/administering content in multiple CMS environments.  Experience with A/B testing and other testing metrics.  Knowledge of HTML/CSS and website administration.  High-level proficiency in MS Excel, PowerPoint, and Word.  Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
Read more
Bit Hearth Technologies Pvt Ltd
Meena Sharma
Posted by Meena Sharma
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹0L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Need immediate joiners!! At least 2 years experience in core iOS. Salary is no bar for the right candidate.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos