Cutshort logo
Teleperformance Global Services Private Limited logo
Virtual Relationship Manager
Teleperformance Global Services Private Limited
Teleperformance Global Services Private Limited's logo

Virtual Relationship Manager

at Teleperformance Global Services Private Limited

0 - 3 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Excel
Sales
Outbound Recruitment

A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.


Key Responsibilities:

To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.


Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.


Customer Engagement

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.


  • Call handling as per defined standards.
  • Accurate resolution for customer queries.
  • Promoting Digital Banking services for a superior customer service experience.
  • Profiling of customers in order to aid right cross-servicing of Bank products
  • Accurate logging and resolution of complaints.
  • Attrition control of customers.
  • Regular interactions with the customers and proactively assessing customer needs.
  • Ensure portfolio quality of relationship while racing considering eligibility.
  • Monitor large amount movements and account closure from the deposit accounts.
  • Ensure retention of customers
  • Achievement of portfolio parameters
  • Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
  • Right, cross-sell of products basis profiling and engagement.
  • Penetration of products across groups.
  • Sales across all product segments-TPP, Assets, Cards etc.
  • Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
  • Ensure accurate and timely submission of financial transactions. & requests.
  • Adherence to set processes of updating customer interactions in CRM next.



Requirements:

  • Educational Qualifications: Graduate
  • Key Skills(examples listed below)
  • Basic Banking
  • Communication
  • Minimum experience in years - 2-3 yrs. preferable.
  • Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Avalon Solution
Prasanna Rode
Posted by Prasanna Rode
Indore
0 - 1 yrs
₹1.8L - ₹2.5L / yr
MS-Excel
SQL server

The MIS Executive will manage and analyze data, generate reports, and provide insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

 

Key Responsibilities:

 

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best data management and reporting practices.

 

Qualifications/Requirements:

 

Education:

·        Bachelor's degree in any field.

 

Experience:

 

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

 

 

Required Skills:

 

· Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

Read more
Cibirix
at Cibirix
2 recruiters
Anshika Garg
Posted by Anshika Garg
Remote, Indore
3 - 6 yrs
₹6L - ₹7L / yr
ThreeJs (Three.js)
WebGL
skill iconJavascript
• Build efficient, testable, and reusable WebGL/3D models with Three.Js and JavaScript.
• Adapting graphics technologies and architectures traditionally used in games/vfx to data visualization.
• Compatible with Augmented Reality + VR
• Proficiency with JavaScript and HTML5
• Experience with Three.js, WebGL and Canvas/CSS animation
• Knowledge about browser-based 3D rendering
• Expertise in 3D graphics
• Working understanding of level of detail when visualizing large data sets
• Understanding fundamental design principles behind a scalable application
• Ability to learn new technologies quickly
• Proficient understanding of code versioning tools, such as Git

Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/
Read more
EHNOTE
Bhavya Konda
Posted by Bhavya Konda
Hyderabad
4 - 7 yrs
₹8L - ₹15L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
Web API
ASP.NET

We are looking for candidates have 4 to 7 years of professional expertise in the development of .Net Core, Asp.Net, .Net Framework, WebApi applications and angular applications. Also how have experience in 3rd party integrations like payment gateways.


  • Experience integrating Third Party SDKs and APIs.
  • Should have 3+ Years of Angular Js Work Experience or 3+ Years of Experience Developing the Angular 8/10/12/14/16 Web Applications.
  • It's advantageous to be familiar with Angular Application Deployment.
  • Working knowledge with Microsoft SQL.
  • Understanding of HTML and CSS.a working knowledge of agile approaches.
  • Good familiarity with version control tools like TFS and GIT.
  • sms integration, image storage
  • Strong analytical and problem-solving abilities.
Read more
Egregore Labs
at Egregore Labs
2 recruiters
Agency job
via InvokHR by Sandeepa Kasala
Remote only
2 - 10 yrs
₹7L - ₹12L / yr
skill iconJavascript
Angular
TypeScript
skill iconPython
Web Development
+4 more

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.

Opportunity


 Full stack Developer (more front end)

 

Responsibilities:

Implement responsive and performant UIs with a user-centered approach with frontend technologies including React Js, Javascript(ES 6), Typescript, SCSS, etc

Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)

Write meaningful test cases for frontend & backend platforms

Integrate our products with 3rd party products/tools/services

Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc

 

Ideal Background / Experience

At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments

Expertise in programming using Python/Javascript or similar scripting languages

In-depth exposure to technologies used in web-based SaaS products, including REST APIs

Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

AWS

Azure

ELK

Object Relational Models (SQLAlchemy, etc)

Google APIs

Microservices Architecture Pattern

NodeJS / ExpressJS

 

Work from Home, office in Noida


Experience: 2yrs plus

 

Salary: ₹700,000.00 - ₹1,200,000.00 per year

 

 

 

 

 

Read more
It's a product based company located in Ahemdabad.
It's a product based company located in Ahemdabad.
Agency job
via Office day Innovation by Ripal Raval
Ahmedabad, Gandhinagar, Surat, gujarat, rajasthan, madhya pradesh
1 - 3 yrs
₹4L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
A person having skills of these : Node.js, TypeScript, Nest.js, Express.js, PostgreSQL, GitHub, REST API, Swagger & Jira

  • Ability to work in an existing codebase and collaborate with a diverse team
  • Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
  • Intimate knowledge of crafting highly performant database queries
  • Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
  • A mindset towards building systems for the cloud and DevOps fundamentals
  • Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
  • Focus towards building security, performance, and scalability into services from the beginning
  • Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

 

Read more
Nimbly Technologies
at Nimbly Technologies
1 video
3 recruiters
Reine S
Posted by Reine S
Remote, Bengaluru (Bangalore)
3 - 8 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+6 more
We are hiring at Nimbly!

We are looking for Backend Engineers with Javascript nodejs, mongodb expertise.

Please let us know if you are interested and share your cv with us.

About us:
Nimbly is a mobile solution that transforms the manual operational process into one that is digital and much more efficient. Nimbly allows organisations to manage their operation anytime, anywhere. With Nimbly companies can validate visitations, attach live photos and videos, also discover issues and monitor resolution in real-time. In the management level, you have access to data-driven business insights at your fingertips.

We have a very cool tech stack!
Tech Stack: Google Cloud Platform, Front end: Javascript React Typescript, Backend: Javascript node js, Mongo DB, Firebase, Analytics: Google Big query, Sisense. Java and Python are plus.

Come Join us!
Read more
WebKorps Solutions
at WebKorps Solutions
1 recruiter
Ajay Thakur
Posted by Ajay Thakur
Indore
5 - 20 yrs
₹5L - ₹12L / yr
Communication Skills
Presentation Skills
Performance appraisal
Negotiation
Human Resources (HR)
+10 more

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

  1. Recruits, interviews, hires, and trains new staff in the department.
  2. Oversees the daily workflow of the department.
  3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
  4. Provides constructive and timely performance evaluations.
  5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

  1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
  2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
  3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
  6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  8. Develops and implements departmental budget.
  9. Facilitates professional development, training, and certification activities for HR staff.
  10. Performs other duties as required.

Required Skills/Abilities:

  1. Excellent verbal and written communication skills.
  2. Excellent interpersonal and negotiation skills.
  3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
  4. Excellent organizational skills and attention to detail.
  5. Excellent time management skills with a proven ability to meet deadlines.
  6. Strong analytical and problem-solving skills.
  7. Strong supervisory and leadership skills.
  8. Ability to adapt to the needs of the organization and employees.
  9. Ability to prioritize tasks and to delegate them when appropriate
  10. Thorough knowledge of employment-related laws and regulations.
  11. Proficient with Microsoft Office Suite or related software.
  12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

  1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
  2. At least five years of human resource management experience required.
Read more
Easyleadzcom
at Easyleadzcom
2 recruiters
Shreyaa Ratra
Posted by Shreyaa Ratra
Chandigarh
0 - 3 yrs
₹1L - ₹1L / yr
Data entry
Databases

1. Research for incomplete information in our database from search engine.

2. Enter specific and right data into our databases.

3. Keep information confidential.

 

Read more
Koppr.in
at Koppr.in
1 recruiter
Koppr Inc
Posted by Koppr Inc
Wagle Estate, Mumbai
2 - 6 yrs
₹4.5L - ₹8L / yr
skill iconReact.js
skill iconRedux/Flux
TypeScript
Material Design
skill iconReact Native
+2 more
Experienced candidate with good skills on React Front end development, Material UI design impementation, Redux, Redux saga implementation. Good team leadership qualities recommended.
Read more
ADWEB Software
at ADWEB Software
1 recruiter
Fatima Poonawala
Posted by Fatima Poonawala
Pune, Kolkata
3 - 8 yrs
₹4L - ₹11L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
Skills and Requirements:- • Minimum 3 to 8 years of experience in any form of web application development. • Proficient in the use of jQuery/ JavaScript (Exp. with React.JS highly desired). • Comprehensive Knowledge and experience in HTML, CSS and SASS • Knowledge of browser compatibility and testing associated with it. • A passion for Design and Development using React.JS. The following skills will be a bonus:- • Knowledge of Microsoft Visual Studio and ASP.NET. • Experience in UI frameworks like bootstrap Company Description Intranet DASHBOARD (iD) delivers a comprehensive all-in-one approach for deploying and managing an organizations intranet. Build, develop and customize according to your business requirements. Immediately deploy a companywide intranet and an infinite number of on-demand project team workspaces and customizable department subsites. (http://www.intranetdashboard.com/press/db_clients.aspx). Intranet DASHBOARD is committed to providing people with a team environment that promotes high performance at a sustainable and realistic pace. Each day you will be challenged to improve your knowledge and experience and with our team and culture this becomes possible. We've built a culture that is based on trust, responsibility, collaboration and professionalism which enables a flexible and supportive way of achieving great results. Please go through our company website http://www.adwebsoftware.in/ and our product website www.intranetdashboard.com for more information.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos