Virtual Relationship Manager
at Teleperformance Global Services Private Limited
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job description
We are looking for an experienced Business Development Officer to drive sales and customer acquisition for our Tax Software solutions. It is a permanent work-from-home profile for females.
Apply Now: bit.ly/KDKHR
Requirements:
- 5 Years Experience (3 Years experience in Sales)
- Excellent Negotiation Skills.
- Excellent English communication and understanding.
Perks and benefits:
- Work from home
- 7-Hour Work Shift (Including Breaks)
- Travel Reimbursement
Here’s what you’ll be doing
In this role, you will have end to end ownership of a business vertical, owning upwards of USD 3-5 million revenue goals in the next 1-2 years. You will directly lead a global sales team, and cross functionally work with marketing, content, design and other verticals to drive your business objectives.
The north star metrics for the role is revenue.
Your responsibilities will include:
Designing and implementing the growth strategy to meet business objectives - which includes sales planning, demand generation, product roadmap & customer experience. Below are some responsibilities that this will entail:
- Identifying target geographies and schools that we will focus on
- Understanding the consumer needs & market landscape to define the product roadmap • Working with the marketing team to identify hot leads and ways to target them • Conceptualising and executing cold email campaigns for schools across the world • Generating relevant content to nurture schools: presentations, case studies, emails, etc. • Conducting demos with schools expressing inbound interest
- Building relations with schools, nurturing them by identifying their context • Negotiating and finalising deals with schools and school districts
- Working with the school success team to smoothly handover converted schools • Bringing in operational efficiency across all sales related processes
Is this someone that looks like you?
- Experience: 3-6 years experience of - driving sales in the B2B SaaS space, or P&L responsibility in a technology start-up (B2B SaaS is preferred)
- Has worked cross-functionally with teams (product, marketing etc) to drive business goals • Has built a business from scratch (not mandatory but preferred)
- Has excellent analytical and problem solving skills
- We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
- Good at written and oral communication
- Location: Bangalore, India (until office resumes it’s remote)
Java
Spring BootLooking For Java Backend Developer
Greetings from Skilltasy !!!!
Urgent Requirement…
Job Role – Java Backend Developer
Experience – 6+ year
Work location –Bangalore/ Hyderabad
Notice Period – Immediate to 30 days
Skills -
· Develop enterprise-level applications and features using above mentioned technologies and tools.
· Collaborate with other developers, designers, and stakeholders to deliver highly functional features.
· Deliver on development requests while also setting accurate expectations, adhering to best practices, and creating modular and testable code.
· Adhere to an Agile methodology.
· Consider the user journey to create an intuitive user experience…
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Amazon Web Services (AWS)Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
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Desired Candidate Profile
What you need to have:
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- 2-3 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
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Responsibilities:
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KubernetesAn experienced and hands-on Technical Architect to lead our Video analytics & Surveillance product
• An ideal candidate would have worked in large scale video platforms (Youtube, Netflix, Hotstar, etc) or Surveillance softwares
• As a Technical Architect, you are hands-on and also a top contributor to the product development
• Leading teams under time-sensitive projects
Skills Required:
• Expert level Python programming language skills is a MUST
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• Has to be a quick learner & ability to adapt to increasing customer demands
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• Good understanding of DevOps processes
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• Possesses very strong Software Design, enterprise networking systems, advanced problem-solving skills
• Experience writing technical architecture documents
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon