Virtual Relationship Manager
at Teleperformance Global Services Private Limited
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Lead, manage, and mentor a team of associates, fostering a collaborative and high performance culture.
Take ownership of the team’s total sales performance, ensuring both collective and individual targets are met or exceeded.
Monitor individual performance metrics, provide constructive feedback, and implement improvement plans as needed.
Design and implement innovative strategies to generate leads, prepare compelling proposals, and convert prospects into long-term clients.
Oversee the sales process for digital marketing services (SEO, SMO, Web Design/Development, Mobile Apps) targeting international clients.
Negotiate contracts, pricing, and terms of service agreements to maximize profitability.
Build and maintain strong relationships with potential and existing international clients, adapting to diverse time zones.
Analyze market trends, competitor activities, and consumer behavior to refine sales tactics and stay ahead of industry developments.
Collaborate with marketing and project management teams to align sales strategies with service delivery.
Conduct regular training sessions for new joiners and existing employees to enhance their sales techniques, product knowledge, and performance.
MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.
We are seeking a skilled and dedicated full-time Virtual Assistant for The Head HR This is a fully remote position, offering a base pay of INR 5000 with an INR 2000 performance bonus based on work performance. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Your work will be related to operations and be available whenever required and do the administrative task given to you
Android Development
KotlinParticipate and contribute in design and development of the core components of the serviceto
Ensure high quality of software development with respect to architecture, code quality, testing and development
Implement testing frameworks and disciplines as part of every feature development
Own performance of app in production and implement / push for implementation of systems to monitor, debug and fix an issue in production in lowest TAT
Requirements
Who thrives in building applications at ease and speed and optimize the time and effort to build an application
Has good experience in building android applications
Experience with flutter eco system is a great plus
Who likes to think in terms of software and data architecture before opening android studio
Comfortable with managing development and deployment of applications
Open and more importantly excited about learning new technologies
Job Opportunity: Quality Engineer – Mechanical
Location: Gurugram
Qualifications:
- Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
- 3-6 years of experience in a similar role.
About the Role:
We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.
Key Responsibilities:
- Conduct in-house and supplier site inspections.
- Perform customer site installation audits and special interventions.
- Establish comprehensive guidelines for quality standards and checks.
- Investigate production and product issues, implementing corrective measures for improvement.
- Study drawings/documents for early issue identification.
- Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
- Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
- Review customer feedback and implement changes to enhance products and satisfaction.
- Stay updated on safety and legal standards for manufacturing processes.
Must-Have Skills:
- Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
- Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
- Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
- Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
- GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
- Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
- Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.
If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.
Apply now and be part of a team that values quality, precision, and continuous improvement.
Java
Spring BootHello Connections,
DSS Software Solutions Sdn. Bhd. #hiring for Java Developer
Experience, Required : 3+ Years
Job Type- Permanent
Location-Bangsar South City
Citizenship- Local Malaysian Prefer
#jobseeking #javadeveloper #kualalumpur #malaysiajobs #javadeveloperjobs
skills and requirements:
University degree in Computer Science, Electrical Engineering, Physics or equivalent
▪ 5 years' experience in developing high-quality software in Java
▪ Knowledge of Test Driven Development
▪ In-depth knowledge of major Java frameworks and technologies (SpringFramework, OSGi, SpringBoot,
ActiveMQ)
▪ Familiarity with development tools (Maven, Jenkins, Sonar, etc.)
▪ Database design and experience in Oracle
▪ Highly aware of current technologies and upcoming trends in software development
▪ Ability to perform full life-cycle software development: requirements, design, implementation, unit testing,
debugging, integration, system testing
Kritika MittalAkash SharmaPrashanthi ReddyGitika PandeySparsh BansalAjay PathivadaKristel KJason ChenV S Durgaprasad PerepuAlex smith
Thanks&Regards
Niky
● Medical Program implementation On Ground as per scope of work.
● Liasoning with authorities for smooth operations.
● Managing Team deliverables.
● Conduct training and capacity building of local resources.
● Source medical personnel and implementation managers at specific locations where
required.
● Publish daily status updates and reports during the assessment.
● Drive health outcomes as per project specifications.
● Ensure quality of on ground operations and implement as per SOPs
● Escalate related risks and concerns when necessary
● Take responsibility for more than one aspect of business unit performance, e.g. cost
management, customer service levels, Vendor Management
● Take up client relationship management responsibilities.
Javascript
Angular (2+)
React.js
AngularJS (1.x)
Vue.jsWithin Freshworks, our team is known by many names Frontend CoE, Frontend Platforms, and
Frontend Experts, to name a few. Our team is a group of experienced individuals who have built
multiple products and scaled them to be highly performant.
We help develop tools and infrastructure services for the frontend tech stack that enables our product
teams to produce consistent and scalable applications on the web. Our goal is clear and
straightforward which is to create the next generation user experience of B2B SAAS.
When we are not building cross-platform features, we interact with frontend teams across the
company and provide expert opinions on various technology and scalability challenges. We
formulate best practices that are followed by teams across the organization.
We are builders and keepers of Crayons - Our own open-source design system is built on Web
components, making Crayons a truly cross-platform library of components and utilities.
We own the frontend performance analytics engine that is used by all the products across the company to track and measure the performance of our frontend system from initial load times to
Our team values a culture of inclusiveness, giving every team member the opportunity to share
opinions and pursue them based on collective alignment. We strongly believe that each one of us
should lift each other and success is achieved as a team.
What we are looking for?
A minimum of 7 years of relevant professional experience
You are very strong in web development fundamentals
You have worked on varied projects in the frontend area and thereby you have a broad
spectrum of exposure to building web-based products and solving problems in the frontend
space
You are extremely proactive and highly biased towards action and progress.
You are independent and self-driven
Responsibility
A well-rounded experience in building products and applications on the web.
Led a team to build highly maintainable web applications using Native JS and using any JS
library like React, ember etc.
Very comfortable with agile methodology and should have taken part in all the stages starting
from backlog management to sprint planning, managing team member’s sprint tasks to fully
delivering epics
Should have set up quality control best practices on code, design and task execution by way
of review and PR workflows.
Should exhibit a strong capacity to deliver something regularly weekly or bi-weekly
Should have experience in collaborating with multiple cross-functional teams like design,
product management etc
Ability to distil specifications from different stakeholders and work with team members to
deliver epics on time with quality
Knowledge of how to make web applications performant by deploying to scaling
infrastructure such as CDN, Filestore etc.
Experience in building Accessible UI, including building applications that are optimized for keyboard, mouse and touch interactions.
Should have collaborated with Architects on the design and implementation of the frontend
application stack.
Nice to have
Experience in Micro frontend architecture and have built apps in this area
AWS systems that help in hosting and managing client infrastructure like S3, Cloudfront,
Lambda etc
Expertise in automating the manual tasks with Batch - Shell scripting, API framework development, Automation framework migration
Functional expertise on Eclipse - Java, TestNG,Maven, Web application automation, Senstalk
Exposure to the applications launched on the Linux platforms.
The role expects overall strong exp in Web Testing, DB test, and API Test areas.
Strong knowledge of Scripting and Framework (Selenium Webdriver, Appium and API)
Adobe IllustratorNeed a senior graphic designer who has strong knowledge of UI and ability to conceptualise campaigns
and execute eye catching and professional landing page designs. They should have the ability to understand the design briefs and execute them in an aesthetic way that also meets the organisational
and business values.
Responsibilities
• Understand the brief, participate in brainstorming and produce designs that results in smoother consumer
journeys
• Create, improve and use wireframes, prototypes, style guides, user flows, and e ectively communicate
your interaction ideas using any of these methods
• Collaborate with product management and engineering to define and implement innovative solutions for
the product direction, visuals and experience
• Present and defend designs and key milestone deliverables to peers and high level stakeholders
• Establish and promote design guidelines, best practices and standards. Mentor and guide the team of
designers
• Be a great team player, experienced in working with agile teams. Ability to collaborate closely with
developers, copywriters and UX designers.
• Build storyboards to conceptualise designs and convey project plans
• Analyze customer responses and website data to determine high tra ic web pages and why some
perform better than others
• Create overall concepts for the user experience within a business webpage, ensuring all interactions are
intuitive and easy for customers
• Use proficient Adobe XD, Illustrator and Photoshop skills to create variety of artworks for landing pages
Requirements
• Strong Knowledge of UI design and Proven UI experience
• Excellent visual design skills with sensitivity to user-system interaction
• Strong knowledge of Adobe XD, Illustrator and Photoshop
• Ability to present your designs and sell your solutions to various stakeholders
• Excellent visual design skills with sensitivity to user-system interaction
• Good layout designing skills and sense of colour usage
• Ability to optimise data for the best possible outcome
• Advanced problem-solving skills
• E-commerce background is a plus point
• Professional written and interpersonal skills
• Understanding the Beauty Space is a plus
• Experienced in determining requirements and meeting deadline
Django
C++Javascript
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon