Virtual Relationship Manager
at Teleperformance Global Services Private Limited
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)
Shubham Vishwakarma
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PythonAbout the Role
We are looking for a motivated and detail-oriented Python Developer Intern to join our development team. This internship provides hands-on experience in real-world software development projects, backend systems, APIs, and automation tools.
You will work closely with senior developers and contribute to live projects, gaining practical exposure to modern development practices.
Key Responsibilities
- Assist in developing, testing, and maintaining Python-based applications
- Write clean, efficient, and reusable code
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- Participate in debugging and troubleshooting applications
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Preferred (Nice to Have)
- Knowledge of REST APIs
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What You Will Gain
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Supercharge Your Career as a Oracle Integration Cloud (OIC) Developer at Technoidentity!
Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech
domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!
What’s in it for You?
We are seeking an experienced Oracle Integration Cloud (OIC) Developer to design, develop,and implement integrations and reporting solutions across Oracle Cloud and third-party
systems. This role requires strong hands-on expertise in Oracle middleware, BI Publisher, OTBI, and VBCS, with the ability to work collaboratively with business, functional, and technical teams in a fast-paced, global environment
What Will You Be Doing?
• Design and build integrations using Oracle Integration Cloud (OIC) to meet business and application requirements.
• Configure and deploy Oracle middleware solutions aligned with functional and technical design specifications.
• Develop technical specification documents based on Functional Design Documents (FDDs).
• Collaborate with business and functional teams to translate requirements into technical solutions and detailed test cases.
• Build BI Publisher reports, reconciliation reports, and drill-down dashboards to support analytical and operational needs.
• Develop OTBI reports and infolets for ad hoc analytics and performance tracking.
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• Perform unit testing, system testing, and support QA processes to ensure robust, high-quality deliverables.
• Participate in design discussions to understand end-to-end business processes and continuously enhance technical capabilities.
What Makes You the Perfect Fit?
• 5–8 years of overall experience with Oracle middleware, including 3+ years hands-on
with Oracle Integration Cloud (OIC).
• Proven experience integrating Oracle ERP Cloud / E-Business Suite with third-party
applications.
• Strong proficiency in OIC, SQL, PL/SQL, Web Services (SOAP, REST), JSON/XML,
and XSLT processing.
• Hands-on experience in VBCS (Visual Builder Cloud Service) — mandatory.
• Expertise in Oracle BI Publisher (data models, templates, XSLT/RTF layouts, bursting,
and advanced report capabilities).
• Experience building OTBI reports, dashboards, and infolets.
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integrations (e.g., Oracle ERP Cloud, Workday).
• Experience with CI/CD pipelines using Jenkins, GitHub, and JIRA.
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discipline.
Additional Details
• Shift: Night shift (aligned to US PST time zone).
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We are a Venture Building platform that works with exceptional founders who are solving large problems through digital products.
At Favcy, we enable idea stage non-tech founders to build Digital First Businesses by combining tech expertise and business intelligence to give life to ventures that are solving problems, which have been overlooked by others. We enable founders to ‘bootstrap’ their digital product and co-build with them to save time, reduce wastage and provide the fastest go-to-market. We are an ecosystem that is Founder First and understands the perils of converting an idea into a venture.
We provide founders access to business intelligence, tech platforms, capital ecosystem and insights on venture building.
Why is this role important for us
As an organization, we pride ourselves on being founders first and pay a lot of attention and thought to the way we engage with people at any stage of their journey with us.
As a rapidly growing organization, we are looking for people who can be the first point of contact for all the people who reach out to us and imbibe our values of thoughtfulness and attention in each conversation. You will be in control of the first impression of our organization and the start of a positive and warm relationship that will boost the customer's comfort and confidence in our service and product offerings.
This role will also be a chance to grow in the organization and take up leadership opportunities.
Location: Remote
Experience Required: 0 - 2 years
Salary Range: ₹3 - 4.2 lakhs per annum (₹25,000 - ₹35,000 per month)
Responsibilities:
1. Be the first point of contact for all our prospective customers i.e. inbound leads.
2. Should thoroughly understand the product offerings of our organization and be able to communicate to customers.
3. Should thoroughly understand the Ideal Customer Profiles for our organization.
4. Should be able to build a conversation with the customer, answer their questions and ask them the right questions to gauge their fitment with us.
5. Build a database of customers interacting every day and capture important information.
6. Be able to redirect the customers to the correct Favcy team.
7. Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, and providing feedback and insights.
8. Reviewing the work of peers.
9. Leading a team of BD/Sales executives in the future.
Requirements:
1. Excellent communication skills, both verbal and written. Ability to communicate effectively both in English and Hindi.
2. Ability to quickly understand product offerings and Ideal Customer Profiles of our organization.
3. 0 - 2 years of prior experience in communication/business development/customer service/sales/call centers.
4. Excellent organizational and MS Office skills, specifically excel. Ability to adapt to new databases (like CRM).
5. You should be good with people. Professional, patient, friendly and polite.
6. Have a fair idea about the startup ecosystem in India.
7. Comfortable with remote working tools.
8. Qualification: Bachelor’s degree.
9. Have your laptop.
What’s in it for you?
1. Experience of working in a startup ecosystem.
2. Understanding of digital products and identification of the right customer.
3. Chance to create and grow your team.
4. Flexible start-up experience.
5. Chance to work remotely.
6. Build organizational and people skills.
To Apply: Fill out the form by visiting the link below
https://form.typeform.com/to/jlBbzJuf
PythonTechnical must haves:
● Extensive exposure to at least one Business Intelligence Platform (if possible, QlikView/Qlik
Sense) – if not Qlik, ETL tool knowledge, ex- Informatica/Talend
● At least 1 Data Query language – SQL/Python
● Experience in creating breakthrough visualizations
● Understanding of RDMS, Data Architecture/Schemas, Data Integrations, Data Models and Data Flows is a must
● A technical degree like BE/B. Tech a must
Technical Ideal to have:
● Exposure to our tech stack – PHP
● Microsoft workflows knowledge
Behavioural Pen Portrait:
● Must Have: Enthusiastic, aggressive, vigorous, high achievement orientation, strong command
over spoken and written English
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We are seeking a talented UI/UX Designer with 3D animation and design experience to join our team. The ideal candidate will be responsible for designing user-friendly interfaces for web and mobile applications, with a focus on 3D animation and design. The successful candidate will work closely with our development team to ensure that the user interface is optimized for usability and the overall user experience.
Responsibilities:
Design and develop user interfaces for web and mobile applications that are visually appealing and easy to use.
Utilize 3D animation and design techniques to create dynamic and engaging user interfaces.
Collaborate with cross-functional teams to identify user requirements and design solutions that meet their needs.
Conduct user research to identify user needs and preferences, and incorporate feedback into design iterations.
Create wireframes, prototypes, and mockups to illustrate design concepts and demonstrate the user flow.
Develop and maintain design standards, templates, and guidelines to ensure consistency and brand recognition across all applications.
Stay up-to-date with the latest UI/UX trends and techniques and incorporate them into design work.
Create high-quality 3D models, textures, and animations for use in applications.
Work closely with the development team to ensure that designs are implemented accurately and efficiently.
Requirements:
Bachelor's degree in a related field such as graphic design, animation, or computer science.
Proven experience in UI/UX design, with a focus on 3D animation and design.
Proficiency in design tools such as Sketch, Adobe Creative Suite, and 3D modeling software.
Knowledge of HTML, CSS, and JavaScript.
Experience conducting user research and incorporating feedback into design iterations.
Strong portfolio showcasing relevant design work.
Excellent communication and collaboration skills.
Ability to work independently and manage multiple projects simultaneously.
MongoDBRequiredSkills:
• Minimum of 4-6 years of experience in data modeling (including conceptual, logical and physical data models. • 2-3 years of experience inExtraction, Transformation and Loading ETLwork using data migration tools like Talend, Informatica, Datastage, etc. • 4-6 years of experience as a database developerinOracle, MS SQLor another enterprise database with a focus on building data integration process • Candidate should haveanyNoSqltechnology exposure preferably MongoDB. • Experience in processing large data volumes indicated by experience with BigDataplatforms (Teradata, Netezza, Vertica or Cloudera, Hortonworks, SAP HANA, Cassandra, etc.). • Understanding of data warehousing concepts and decision support systems.
• Ability to deal with sensitive and confidential material and adhere to worldwide data security and • Experience writing documentation for design and feature requirements. • Experience developing data-intensive applications on cloud-based architectures and infrastructures such as AWS, Azure etc. • Excellent communication and collaboration skills.
.NET- You should have minimum 5 years of experience doing .NET XAMRIN development with MAUI experience.
- Please do not post your resume if you have less than 5 years of development experience.
- Strong knowledge of, XAML, C# along with MAUI.
- Experience developing Cross Platform applications (Android/iOS/Windows) in- MAUI.
- Strong Knowledge of Core concepts of Android & iOS.- Good exposure to UI development using.
- Xamarin.Good knowledge in programming using .NET/ Blezor C#- Good exposure to Webservices.
- Candidate should have a good understanding of Agile methodologies.
- Excellent problem-solving skills, self-motivated, adaptable, and goal-oriented.
- Should have good verbal and written communication in English.
- Experience in working with ESRI APIs
HTML/CSS
GitOur client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Collaborating with a passionate development team to build custom solutions on, but not limited to Wordpress
- Writing efficient, robust and reusable code.
- Effectively managing project tasks, timelines and communication.
- Developing and maintaining technical project documentation (whenever necessary)
What you need to have:
- B.Tech /B.E.;BCA;MCA
- Hands-on experience in PHP and WordPress.
- Working experience in HTML, CSS, Bootstrap, Javascript, Jquery.
- 2+ year experience as a WordPress developer
- Experience with creating shortcodes.
- Understanding of OOPS concepts.
- Good knowledge of web securities, GIT.
- Knowledge of front-end technologies like AngularJS, ReactJS would be a huge plus.
- Web security knowledge.
- Excellent communication skills
Go Programming (Golang)
Ruby on Rails (ROR)
RubyPython
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon