
Job Summary
We are looking for an experienced Managed File Transfer (MFT) Engineer with strong expertise in Axway MFT and/or IBM Sterling File Gateway (SFG). The ideal candidate should have hands-on experience in administering and supporting enterprise file transfer platforms in Linux and Windows environments, along with monitoring and scheduling tools such as Splunk and AutoSys.
Key Responsibilities
- Install, configure, administer, and support Axway MFT and/or IBM Sterling File Gateway (SFG) environments.
- Monitor and troubleshoot managed file transfer processes to ensure secure, reliable, and timely file exchanges.
- Configure trading partners, communication protocols, certificates, and file transfer workflows.
- Perform root cause analysis and resolve production incidents within SLA.
- Work with business and application teams to onboard new partners and file transfer requirements.
- Administer Linux and Windows servers supporting MFT infrastructure.
- Configure and monitor logs using Splunk for proactive issue identification and performance monitoring.
- Manage and monitor batch jobs using AutoSys.
- Perform software upgrades, patching, certificate renewals, and system maintenance.
- Implement security best practices, including encryption, authentication, and access control.
- Create and maintain operational documentation, SOPs, and knowledge base articles.
- Participate in on-call support and production maintenance activities.
Required Skills
- 8 years of experience in Managed File Transfer (MFT) administration.
- Strong experience with Axway SecureTransport, Axway MFT, and/or IBM Sterling File Gateway (SFG).
- Hands-on experience with Linux and Windows server administration.
- Experience with secure file transfer protocols:
- SFTP
- FTPS
- FTP
- HTTPS
- AS2
- Experience with Splunk for monitoring, log analysis, and troubleshooting.
- Experience with AutoSys job scheduling and monitoring.
- Strong understanding of SSL/TLS certificates, PGP encryption, SSH keys, and network security.
- Good knowledge of TCP/IP, DNS, Firewall, and Load Balancer concepts.
- Experience in incident management, problem management, and change management.
- Strong troubleshooting and analytical skills.
Preferred Skills
- Experience with IBM Sterling B2B Integrator (B2Bi) or IBM Sterling Secure Proxy.
- Knowledge of scripting using Shell, Python, or PowerShell.
- Experience with ServiceNow or other ITSM tools.
- Understanding of ITIL processes.
- Exposure to cloud platforms (AWS, Azure, or GCP) is an added advantage.
- Experience working in Agile environments

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