Immigration consultant

Accounts Receivable-Collections (Voice Process Only)

Location: Remote (Work from Home)

Shift: Night Shift (7:00 PM 4:00 AM IST)

Expected Start Date: November Week 1

Experience Required: 3-4 Years

Gender: Female Candidates Only

Availability: Immediate Joiners Preferred

About the Role

In this role, you will interact with US-based clients, handle customer inquiries, manage utility account setups, coordinate with vendors, and support accounting collection and fund detail management.

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment.

Key Responsibilities

• Handle customer inquiries via phone and email in a professional and courteous manner.
• Resolve issues efficiently while maintaining a positive customer experience.
• Make outbound calls for follow-ups, feedback, and service updates.
• Maintain accurate records of all customer interactions in the CRM system.
• Update clients in real time via email regarding the current status of each request.
• Communicate professionally with US clients and internal stakeholders.
• Manage utility account setup and ensure accurate information entry.
• Contact vendors to collect, verify, and maintain required documentation.
• Proactively take action on vendor accounts and notify clients of any observed issues.
• Assist in accounting collection and fund tracking activities.
• Handle client queries promptly while ensuring confidentiality and accuracy.
• Contact clients via Teams, email, or in-person (as applicable) to discuss overdue accounts.
• Negotiate payment arrangements and provide debt resolution solutions.
• Maintain detailed records of all collection activities and communications.
• Monitor account status and follow up on payment plans.
• Prepare and send collection letters or legal notices as necessary.
• Collaborate with internal departments to resolve customer issues affecting payment.

Requirements

• Proven experience in a voice-based customer service or collections role for at least 3+ years.
• Fluency in US English accent is a must.
• Excellent verbal communication and listening skills.
• Ability to multitask, manage time effectively, and handle difficult conversations with professionalism and empathy.
• Bachelors degree required (Finance, Business, or a related field).

Required Skills and Qualifications

• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in using CRM tools, collection software, SAP Business One, NetSuite, and Microsoft Excel.
• Knowledge of relevant laws and regulations related to debt collection.
• Ability to work independently and as part of a team.

Technical Requirements

• System: Windows laptop/desktop (Intel i5 or higher, minimum 8GB RAM).
• Screen: Minimum 14 inches, Full HD (1920×1080 resolution).
• Internet: High-speed broadband connection (100 Mbps or higher).

About ARDEM

ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) company serving clients across the USA and Canada for over 20 years. We are passionate about innovation, efficiency, and excellence — continuously improving our solutions to deliver measurable value to our clients.

Join us and be part of a team transforming the future of business process outsourcing.

Team Leads Interior Design

• Experience: 10+ years
• Location: Ahmedabad(Sanand)
• CTC:Up to 80 k/ month
• Mon to Saturday
• Work from Office
• Degree of interior design is compulsory

Requirements and Skills

· A bachelor's or master's degree in Interior Designing is typically required.

· A minimum of 8 to 10 years of professional experience in Interior Designing, with demonstrated leadership skills and project coordination experience.

· Proficiency in Interior Designing software and tools.

· IIID association will be plus.

· Strong design creativity, attention to detail, and the ability to provide design guidance and feedback.

· Project management experience, including scheduling, budgeting, and resource allocation.

· Effective communication and interpersonal skills to collaborate with team members, clients, and stakeholders.

· Knowledge of Interior Designing principles, building systems, construction methods, and industry regulations.

About Triveous :

Triveous is a fully remote product studio that is passionate about building impactful products for India and the world. As AI technology continues to reshape industries worldwide, we are collaborating with leading companies and institutions to develop cutting-edge AI solutions. Over the past few years, we've had the opportunity of working on some truly innovative and inspirational projects for some of the best companies in the world, like WHO, Google, IDEO, FREND, Novopay & Khoslalabs, AIIMS, IISc etc. This should give you an idea of the kind of things you'll be spending time on on if you decide to work with us:

Job Description:

We are looking for a senior user experience (UX) designer with 3+ years of experience to join Triveous and help us in our journey to create beautiful, usable, and inclusive mobile products. They will be responsible for understanding and executing the entire design lifecycle of various projects which includes creating user personas, mapping user journeys, creating prototypes, and testing them out with actual users. The role also involves talking to client stakeholders to execute the design process independently. Experience in communicating design inputs, decisions, and outputs with key stakeholders is a definite plus.

Since this is a remote role, you would need to be self-motivated and proactive in all the work that you do.

Tasks and Responsibilities :

- Understand business requirements and user needs

- Create user personas, journey maps, and various other design artifacts

- Create prototypes of varying fidelity

- Communicate design solutions to key stakeholders

- Define and track key metrics related to user experience

- Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts.

Skills and Requirements :

- Experienced with 2-4 years in Product Design/UX roles.

- Mandatory Bachelors / Masters Degree in Design

- Good experience in user experience and interface design, with a supporting portfolio

- Experience in designing mobile and web applications

- Experience in understanding and mapping complex user journeys

- Ability to form, prototype, and clearly communicate ideas and decisions.

- Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences

- Familiarity with prototyping tools like Figma/Sketch

- Good problem-solving and analytical skills

- Able to work well with remote, cross-functional teams

- Responsible, self-motivated, and comfortable taking the initiative.

- Attentive to the finer details and love what you do

Benefits :

- Complete Remote opportunity

- Five working days

- Supportive environment

- General shift

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion process. Maintain daily MIS on

the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English and Kannada/Tamil/Telugu).

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and backgrounds.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

● Graduate in any stream.

● Comfort & knowledge of Microsoft Office (for data management)

GirnarSoft Education Services Pvt.Ltd. provides equal opportunities to all its employees and all qualified applicants for

employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex, age, nationality, disability and

veteran status.

Job description

Day-to-day responsibilities include:

1. Understanding the product offerings and managing new deliverables

2. Working on product planning and its complete roadmap, including UI/UX

3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively

4. Working along with the QA team on product logic and product validations

5. Working along with the technology team on product development

6. Working with the project team & supporting them on product deliveries

7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project

8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team

Who can apply

Only those candidates can apply who:

1. are available for fulltime (in-office)

2. who are graduates and freshers.

3. Should have relevant skills and interests.

Role: Product Manager

Industry Type: IT Services & Consulting

Department: Product Management

Employment Type: Full Time, Permanent

Role Category: Product Management - Technology

Education

UG: Any Graduate

• At least 1 &2 Years of experience required.

• Experience with Google Adwords, Social Media Ads is a plus.

• Keyword research analytics

• Experienced in On-page SEO, Off-page SEO and Technical SEO

• Link building and Ranking analysis

• Knowledge of SEO tools and SEO plugins

• Abilities for improving organic Google search results for keyword search ranks.

• Must be able to talk well in English.

Work closely with Product Managers to drive product improvements through data driven decisions.

Conduct analysis to determine new project pilot settings, new features, user behaviour, and in-app behaviour.

Present insights and recommendations to leadership using high quality visualizations and concise messaging.

Own the implementation of data collection and tracking, and co-ordinate with engineering and product team.

Create and maintain dashboards for product and business teams.

Requirements

1+ years’ experience in analytics. Experience as Product analyst will be added advantage.

Technical skills: SQL, Advanced Excel

Good to have: R/Python, Dashboarding experience

Ability to translate structured and unstructured problems into analytical framework

Excellent analytical skills

Good communication & interpersonal skills

Ability to work in a fast-paced start-up environment, learn on the job and get things done.

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing campaign’s overall performance.
• Coordinating with advertising and media experts to improve marketing results.
• Identifying the latest trends and technologies affecting our industry.
• Evaluating important metrics that affect our website traffic, service quotas, and target audience.
• Working with your team to brainstorm new and innovative growth strategies.
• Overseeing and managing all contests, giveaways, and other digital projects.

• Improving customer experience, not only for borrowers, but also other partners on the platform.
• Ensure seamless integration with data/ service providers and lending partners.
• When not doing any of above, write tests to prevent any regressions.

• Full-stack development experience.
• Experience with Ruby on Rails.
• Self-starter: Someone who can develop independently.
• Passionate about problem solving, ability to see the big picture.
• Realizes the value of 80-20

• Regular participation on Codechef, Topcoder etc. ( If yes, please cite your rank and pass on a link to your profile! )
• Prior experience at a bank / fin-tech / non-banking financial player in a technical role.