Salesforce Admin

Salesforce Junior Developer responsible for the following:

As a Salesforce Junior Developer, you manage and maintain the Salesforce environment. This involves configuring Salesforce and designing, coding, and optimising custom solutions to meet business needs. You’ll collaborate with cross-functional teams to ensure seamless integration of Salesforce with other applications.

Security and compliance are critical, so you’ll configure access controls, monitor for threats, and enforce best practices. You’ll also provide technical support to end users, troubleshoot issues, resolve user queries, and enhance their experience with Salesforce applications.

Ensuring data integrity by defining data models, implementing rules and automation as needed, managing updates and enhancements are also part of your role. Accurate documentation and staying informed about Salesforce features and trends are essential for success.

Technical and Personal Skills:

• Mandatory overlap with the Sydney time zone.
• 3+ years’ hands-on development experience with Salesforce Apex, Visualforce, LWC, Aura, Flows, Platform events, Reports, Custom Objects, Salesforce APIs, and Force.com
• Experience with Service, Sales and Experience Cloud
• Strong understanding of integration concepts and experience in developing integrations between Salesforce and third-party platforms using REST, SOAP, and Bulk APIs
• Demonstrated experience with configuration across (but not limited to) workflows, Process Builder, standard and custom objects/fields, page layouts, security and access, reports, dashboards, Email-To-Case, Case Management, Dynamic Layout, apps, custom settings, mobile administration.
• Strong understanding of Salesforce best practices and functionality
• Strong debugging and problem-solving skills
• Demonstrated exceptional customer service, verbal/written communication and collaboration skills with a variety of stakeholders with varying technical expertise
• Experience working independently and proactively whilst demonstrating impeccable risk identification/mitigation and time management skills
• Proven ability to write quality, fit-for-purpose documentation, including but not limited to KB articles, technical designs, and release notes.
• A desire, passion, and tenacity to set a personal vision and make a real difference in your work with your colleagues. You enjoy a challenge and draw energy from solving problems.
• Passion for expanding your expertise as needed for the role, with demonstrated self-commitment to staying current on emerging technologies, standards, and frameworks.

Desired Skills:

• Salesforce Developer I, Salesforce Administrator or Salesforce Advanced Administrator certifications are highly regarded
• Knowledge of common programming languages and frameworks such as JavaScript/TypeScript, jQuery, Next.js, React, Vue, Angular, Web Services, HTML5, CSS3, XML, JSON.
• Knowledge of microservices architecture and API strategy development
• Experience working in a scaled agile framework (SAFe)
• Experience working with tools such as JIRA and Confluence
• Experience working in a DevSecOps environment utilising Git and CI/CD tools such as GitLab, GitHub, Bitbucket, Bamboo

Role Description This is a full-time remote role for a Salesforce Business Analyst. The Salesforce Business Analyst will work closely with stakeholders to gather, analyze, and document business requirements and translate them into effective Salesforce solutions. Day-to-day responsibilities include mapping and optimizing business processes, configuring Salesforce features with administrators, and supporting integrations with other enterprise systems. The role involves creating user stories, functional specifications, and documentation, as well as coordinating testing, training, and user adoption activities. The Salesforce Business Analyst will collaborate with cross-functional teams to ensure solutions align with business goals and deliver measurable outcomes.

Qualifications

• Strong Salesforce.com Administration skills, including configuration, user management, and security settings.
• Demonstrated Business Analysis experience with business requirements gathering, documentation, and stakeholder communication.
• Solid Analytical Skills for evaluating processes, data, and system performance to recommend improvements.
• Experience with Business Process mapping, optimization, and translating workflows into Salesforce solutions.
• Familiarity with Salesforce best practices, standard objects, and automation tools (e.g., Flow, Validation Rules, Reports and Dashboards).
• Ability to work effectively in a remote, collaborative environment with cross-functional and global teams.
• Strong written and verbal communication skills and the ability to present complex ideas in a clear, structured manner.
• Salesforce certifications (e.g., Admin, Business Analyst) are an advantage.