Marketing & Communications Manager (WazirX Crypto Exchange)

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Compliance Officer- Corporate

Experience Required: Min 2 Years

Location: Ahmedabad

Job Description:

Compliance with various regulations governing Mutual funds, Bonds, Insurance, NPS, and other financial products;

Liaise with external legal and regulatory authorities,

Drafting & vetting of agreements

Submission of various compliance reports with regulators

·      A thoroughly experienced OMS resource with preference to Blue Yonder OMS and good exposure in building custom microservices as extension points to OMS possessing good cloud knowledge.

·      Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS)

·      Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc.

·      Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc.

·      Any additional knowledge on OMS and Store domains will be additional advantage.

·      Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.

·      Should be able to understand system end-end, maintain application and troubleshoot issues.

·      Good understanding of Data Structures and Entity models.

·      Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.

·      Expertise in integrating synchronously and asynchronously with third party web services.

·      Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS.

·      CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.

·      Knowledge on any major eCommerce / OMS platforms will have added advantage.

·      Must have a working knowledge of Production Application Support.

·      Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket.

·      Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.

·      Should have a fairly good understanding of L3 support processes, roles and responsibilities.

·      Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.

Should be flexible to work with overlap with some part of onsite (PST) hours as part of various client meetings and hand offs with Alo client leadership team

About Enpointe.io

Enpointe.io is a technology-driven company specializing in crafting cutting-edge web and digital solutions that enhance user experience and empower brands. We focus on clean, scalable design and development with a user-first mindset. At Enpointe, we foster a collaborative, forward-thinking culture where creativity and strategy go hand in hand.

Role Overview

We’re looking for a passionate and experienced Senior UI/UX Designer to lead and shape user-centric design strategies for our digital products. You'll work closely with product managers, developers, and stakeholders to transform complex ideas into seamless, intuitive experiences.

Key Responsibilities

• Lead end-to-end UI/UX design for web and mobile applications.
• Translate product requirements into wireframes, prototypes, and high-fidelity visual designs.
• Conduct user research, usability testing, and feedback analysis to guide design decisions.
• Build and maintain design systems and component libraries.
• Collaborate with developers to ensure seamless handoff and design implementation.
• Champion accessibility, responsiveness, and consistent design patterns across products.
• Mentor junior designers and advocate for design best practices across teams.

Must-Have Skills

• Design: Typography, Layout, Color, Accessibility, Consistency
• UX: Wireframing, Prototyping, Usability, Flows, Empathy
• Tools: Figma, Sketch, InVision
• Research: Interviews, Feedback, Analytics
• Soft Skills: Communication, Collaboration, Problem-solving

Qualifications

• 3–5 years of proven experience in UI/UX design for web and mobile platforms.
• Strong portfolio showcasing end-to-end design projects.
• Deep understanding of design principles, user psychology, and accessibility standards.
• Experience working in agile or cross-functional product teams.

Why Join Enpointe.io?

• Work on impactful digital products with modern design approaches.
• Be part of a collaborative team that values your creativity and insight.
• Grow your career with mentorship, learning opportunities, and hands-on innovation.

1. FIELD JOBS
2. COMMUNICATION SKILL
3. PRODUCT KNOWLEDGE
4. FIELD JOBS
5. COMMUNICATION SKILL
6. PRODUCT KNOWLEDGE
7. FIELD JOBS
8. COMMUNICATION SKILL
9. PRODUCT KNOWLEDGE
10. FIELD JOBS
11. COMMUNICATION SKILL
12. PRODUCT KNOWLEDGE

Senior Software Engineer – Java

Location: Pune (Hybrid – 3 days from office)

Experience: 8–15 Years

Domain: Information Technology (IT)

Joining: Immediate joiners only

Preference: Local candidates only (Pune-based)

Job Description:

We are looking for experienced and passionate Senior Java Engineers to join a high-performing development team. The role involves building and maintaining robust, scalable, and low-latency backend systems and microservices in a fast-paced, agile environment.

Key Responsibilities:

• Work within a high-velocity scrum team to deliver enterprise-grade software solutions.
• Architect and develop scalable end-to-end web applications and microservices.
• Collaborate with cross-functional teams to analyze requirements and deliver optimal technical solutions.
• Participate in code reviews, unit testing, and deployment.
• Mentor junior engineers while remaining hands-on with development tasks.
• Provide accurate estimates and support the team lead in facilitating development processes.

Mandatory Skills & Experience:

• 6–7+ years of enterprise-level Java development experience.
• Strong in Java 8 or higher (Java 11 preferred), including lambda expressions, Stream API, Completable Future.
• Minimum 4+ years working with Microservices, Spring Boot, and Hibernate.
• At least 3+ years of experience designing and developing RESTful APIs.
• Kafka – minimum 2 years’ hands-on experience in the current/most recent project.
• Solid experience with SQL.
• AWS – minimum 1.5 years of experience.
• Understanding of CI/CD pipelines and deployment processes.
• Exposure to asynchronous programming, multithreading, and performance tuning.
• Experience working in at least one Fintech domain project (mandatory).

Nice to Have:

• Exposure to Golang or Rust.
• Experience with any of the following tools: MongoDB, Jenkins, Sonar, Oracle DB, Drools, Adobe AEM, Elasticsearch/Solr/Algolia, Spark.
• Strong systems design and data modeling capabilities.
• Experience in payments or asset/wealth management domain.
• Familiarity with rules engines and CMS/search platforms.

Candidate Profile:

• Strong communication and client-facing skills.
• Proactive, self-driven, and collaborative mindset.
• Passionate about clean code and quality deliverables.
• Prior experience in building and deploying multiple products in production.

Note: Only candidates who are based in Pune and can join immediately will be considered.

Technical:

• Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
• Must have knowledge to create their own theme and able to do customization in existing/premium theme.
• Must have experience of plugin customization and also aware about a new plugin development.
• Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
• Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
• WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
• Must have knowledge of basic php and MYSQL concepts.

Non-Technical:

• Interpersonal skills
• Good communication
• Decision making
• Good Team player
• Good Listener

Roles & Responsibilities:

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping to formulate an effective, responsive design and turning it into a working theme and plugin.

• Support and lead a team of product designers, by applying your expertise in strategic design methods and efficient design processes, across a multi-disciplinary team (UX, UX research, IxD, UI, VD, Graphics, etc) Illustrate design ideas using storyboards, process flows and sitemaps.
• A key contributor to product team working closely with PM and key stakeholders (product, engineering, data science, sales, marketing & PR) to define a long term strategy that delivers on the vision
• Be able to deliver value for end-to-end user experience design with a focus on interaction design and visual design.
• Develop process flows, wireframes, and mockups to effectively conceptualize and communicate design strategies and detailed interaction models
• Be accountable for the system designs within the scope of your team to fulfill both functional and non-functional requirements, that enables building a scalable and reliable product
• Bring predictability & visibility of the team’s delivery to all relevant stakeholders, which includes making complex technological context more accessible to improve the quality of decision making
• Continually research the user experience through interviews/systematic feedback from internal/external customers to dive into root problems and uncover opportunities to improve our product
• Responsible for building & growing the design team - skills development, personal development, mentoring & leadership growth
• Work towards inculcating a Design Thinking culture within the team.

• Experience managing a design project from start to finish
• Ability to communicate effectively to different audiences within the organization
• A keen sense of design - both interaction design and visual design
• Knowledge of wireframe tools (e.g. Sketch and InVision)
• Experience developing UX wireframes, interactive prototypes and mock-ups
• Team spirit, strong communication skills to collaborate with various stakeholders
• Can get hands dirty with all parts of the design process
• Understanding of influencer marketing space is a good to have