HR Operations Executive

Job Location: Ahmedabad - WFO 

Job Description: 

We are looking for an E-commerce Specialist to join our team. You will manage our clients’ accounts on Amazon and solve any arising doubts or queries.

As an Ecommerce Specialist, you should have excellent multitasking skills to handle all of our clients’ accounts in a cohesive way. If you have a creative way of thinking and of presenting our clients’ brands through multiple online selling channels, we would like to make you part of our team. Ultimately, you should be able to ensure our clients' marketplace accounts are in order and that their business is running smoothly.

Responsibilities:

• Manage all marketplace accounts and listings.
• Resolve any errors/issues arising in the account.
• Able to create/manage cases and solve complex listing-level issues
• Create and manage the product listings across channels.
• Research keywords, competition, and optimize product listings organically.
• Prepare weekly and monthly sales and traffic reports.
• Collaborate with the Amazon Ads team to share data analytics.
• Collaborate with clients to address any queries arising from managing the marketplace account.
• Stay up-to-date with best practices

•  Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, java, angular etc
•  Good understanding of Object-Oriented JavaScript (OOJS), ES6,
•   Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
•   Experience in Full stack development or Back end development
• Thorough understanding of ReactJs and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience developing custom reusable components in ReactJS
• Proficient understanding of unit testing using JavaScript test frameworks like JEST       Experience integrating REST APIs
• Ability to understand business requirements and translate them into technical requirements     

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

InfoGrowth is seeking a highly skilled PSUMS Developer with expertise in web application development to join our team. If you have a passion for creating innovative, scalable, and responsive solutions tailored for connected services in EV vehicles, we want to hear from you!

Key Responsibilities:

• Design and develop scalable web applications for connected services in EV vehicles using Vue.js and modern web technologies.
• Utilize HTML5, CSS, and TypeScript to build and maintain responsive web portals.
• Implement and maintain API integrations using RESTful services.
• Collaborate with cross-functional teams to define architecture for long-term solutions in connected vehicle services.
• Ensure development aligns with best practices including CI/CD, Test-Driven Development (TDD), and Agile methodologies.
• Use testing tools such as Selenium, Cypress, or Jest to maintain high-quality standards.
• Communicate and collaborate effectively within a multidisciplinary team to align project goals.
• Create and maintain technical documentation for software and processes.

Requirements:

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of experience in web development with strong proficiency in JavaScript and the Vue.js framework.
• Hands-on experience with HTML5, CSS, and TypeScript.
• Knowledge and experience with API integration and RESTful services.
• Proficient in testing methodologies and tools like Selenium, Cypress, or Jest.
• Strong understanding of version control systems like Git.
• Excellent communication skills in English.

About the role: In this role, you will be responsible for the end-to-end development of software solutions related to banking, payments, investments, wallets, and other fintech products. You will work closely with software engineers, test engineers, researchers, designers, and the management team.

You will be responsible for enforcing software development best practices in a fast-paced Agile/DevOps environment, while always focusing on delivering high-value. In the process, you will work with primarily fintech technologies and other distributed systems-related tools,
techniques and methodologies.

If you want to join an early-stage startup that values you and your skills, and gives you the freedom to work at your pace while delivering a fantastic all-in-one financial app for all Indians, this is the perfect role for you.

About us: Mool is an all-in-one financial app where you can save, spend and invest your money with confidence. We understand that everyone deserves a good relationship with their money and growing your wealth should not be a difficult process. To help you gain financial freedom, we bring together champions of the financial service industry to champion you with best-in-class products.

Our ideal candidates will:
• Be highly experienced in Golang. So, if you have at least 1 year of active golang development experience, we want you!
• Have a good understanding of the MVC framework and also proficiency in using advanced JavaScript libraries and frameworks such as ExpressJS, FastifyJS and other backend and frontend frameworks
• Understand and experience with cloud technologies: AWS (Must have) and Azure.
• Be knowledgeable in code versioning tools and dev ops methodologies such as Git.
• Highly experienced with various databases such as MongoDB, PostgreSQL, MYSQL
• Have worked on Relational Database and can figure out where to add Indexes in DB to optimise the performance
• Know how Cache Layer works (e.g. Redis)
• Have experience with queuing services and frameworks such as KafkaRabbit MQ. We prefer it if you have experience with fintech systems and applications
• Expected to have a good understanding of security practices for financial systems.
• Have experience in writing Unit and E2E test cases
• Have experience with Network Security or Ethical Hacking
• Experience with integrating banking APIs

Roles and responsibilities:
• Take an active part in the design process of the architecture of the mobile application
• Maintain quality and ensure responsiveness of applications
• Collaborate with the rest of the engineering team to design and launch new features
• Maintain code integrity and organization
• Working with the design team to convert designs to visual elements
• Implement security and data protection systems and processes to ensure information security compliance
• Oversee full software development lifecycle for the product

What You will do:

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

Nice to have Qualifications:

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits:

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location:

Remote - work from anywhere

Core Competency:

• Extensiveexperiencewith C#and ASP.net/.NETCore 2.0 / .NET WebAPI coreframework framework • concepts and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics,Queues&PublishSubscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with databasedevelopmentincluding relational databasedesign,SQL, andORM • Agile Delivery experience • Deploying .Net Core web application/api inWindows and Linux • Experience withweb developmenttechnologiesincludingASP.NET, MVC3, EF, HTML,JavaScript, • JQuery, AJAX and CSS,LINQ. • Experience with core Microsoft.Nettechnologiesincluding:WCF, LINQ, and EF • Experience designing and developing enterprise gradesoftware • Experience with source controlmanagementsystems and deployment environment • Experience with debugging, performanceprofiling and optimization. • Comprehensiveunderstandingof object-orientedand service-oriented applicationdevelopment,techniquesand theories • Internallymotivated, able towork proficientlyboth independently and in a teamenvironment • Strong communication skills with both internal team members and external businessstakeholders • Experience with userinterfacedesign and prototyping

• Technical lead for the delivery of enterprise-scale Power BI tabular datasets
• Hands-on experience designing large (25GB+) BI semantic models
• Knowledge of tabular (VertiPaq) modeling best practices
• Expert in tuning in-memory models for optimal performance
• Experience in building Power BI Composite models
• Familiar with advanced modeling concepts (i.e., RLS, incremental refresh, etc.)
• Knowledge of Power BI deployment pipelines
• Familiar with data warehouse design (dimensional star) principles
• Excellent technical skills in SQL, DAX, M Query
• Skilled with DAX Studio, Tabular Editor, ALM Toolkit, and Visual Studio (SSDT)
• Experience with Snowflake a plus
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