HR Operations Executive

Required Skills: Advanced Hardware Board Design Expertise, Signal Integrity, EMI/EMC & Design Analysis, Board Bring-Up & Troubleshooting, EDA Tools & Technical Documentation, Cross-Functional & Supply Chain Coordination

Criteria:

• Education: B.Tech / M.Tech in ECE / CSE / IT
• Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles
• Proven expertise in digital, analog, and power electronic circuit analysis & design
• Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures
• Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations
• Must have successfully completed at least two hardware product development cycles from high-level design to final deployment
• Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews
• Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware
• Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams
• Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation
• Proficiency in Cadence Allegro or Altium EDA tools (mandatory)
• Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams
• Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components

Description

REQUIRED SKILLS:

• Extensive experience in hardware board designs and towards multiple product field deployment cycle.

• Strong foundation and expertise in analyzing digital, Analog and power electronic circuits.

• Proficient with SoC, FPGAs, CPLD and MPSOC architecture-based board designs.

• Knowledgeable in signal integrity, EMI/EMC concepts for digital and power electronics.

• Completed at least two project from high-level design to final product level deployment.

• Capable of independently managing product’s schematic, design analysis DC Drop, Singal Integrity, and coordinating reviews with peer of layout, mechanical, SI, and EMC teams.

• Sourcing and procurement of electronic components, PCBs, and mechanical parts for cutting-edge IoT, embedded, and industrial product development.

• Experienced in board bring-up, issue investigation, and triage in collaboration with firmware and software teams.

• Skilled in preparing hardware design documentation, validation test planning, identify necessary test equipment, test development, execution, debugging, and report preparation.

• Effective communication and interpersonal skills for collaborative work with cross-functional teams, including post-silicon bench validation, BIOS, and driver development/QA.

• Hands-on experience with Cadence Allegro/Altium EDA tools is essential.

• Familiarity with programming and scripting languages like Python and Perl, and experience in test automation is advantageous.

• Should have excellent exposure with coordination of Manufacturing Services, pricing model for production value supply chain & Logistics in electronics and electromechanical components domain.

Education Requirements: 

B. Tech / M. Tech (ECE/ CSE/ IT)

Experience - 10 to 12 Years

Role Summary

We are looking for a business analyst with proven experience delivering enterprise-class customer relationship management (CRM) and customer experience (CX) solutions across local, state, and other public sectors.

The ideal candidate should be comfortable owning end-to-end delivery from requirement to deployment.

Key Responsibilities

•  Lead requirement-gathering sessions, stakeholder discussions, and functional analysis.
• Manage end-to-end delivery of CRM/CX implementations including case management, service requests, workflows, dashboards, and agent desktop functionality.
• Configure and maintain CRM/CX platform modules- translate business rules into workflows, queues, and cross-channel routing logic.
• Coordinate with business stakeholders, development, QA, and support teams to ensure smooth project execution and delivery.
• Manage escalations, defect tracking, issue resolution, and proactive client communication throughout the project lifecycle.
• Plan and support UAT, regression testing, release validation, and production go-live activities.
• Track project activities and issues using JIRA or similar tool in an Agile/Scrum environment.

Skills & Qualifications

• 4 + years of experience in Business Analysis and project coordination, preferably on enterprise CRM or CX platform implementations.
• Hands-on experience with an enterprise CRM/CX platform covering case management, workflows, dashboards etc
• Familiarity with cross-channel service delivery such as web, social, and service channel integration within a unified CRM/CX environment.
•  Exposure to enterprise application ecosystems (ERP, cloud infrastructure, or related platforms) is a strong advantage.
• Proven ability to manage escalations, defect lifecycles, and cross-functional coordination independently.
• Proficient with JIRA, Zoho, or similar tools for Agile/Scrum tracking; strong documentation and written communication skills.

Objectives :

• Building and setting up new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Testing code written by others and analyzing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning out projects and being involved in project management decisions

Daily and Monthly Responsibilities :

• Deploy updates and fixes
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Skills and Qualifications :

• Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
• 3+ years of experience as a DevOps Engineer or similar software engineering role
• Proficient with git and git workflows
• Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit

Roles/Responsibilities:

 Own a team of 15-20 Developers and QAs at various levels

 Provide continuous feedback, training and make sure team is working on their full

    potential at all time

 Review the architecture/design of a product/module/feature and provide feedback

 Architect, design and/or hands-on code the critical portion of a

   product/module/feature

 Mentor the tech-leads on architecting the product to deliver on-time

Jobs Skills required:

 Strong tech background of working in product company

 Understanding of various backend and frontend technologies and its core concepts

 Ability to understand the business problems and solve it with innovative tech

    solutions

 Very strong analytical and problem-solving skills in super changing environment

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work on a remote cross-functional team where you’ll play a critical role in designing, planning, development, deployment and observing your code in production.   
• Develop high performance, highly scalable and accessible web applications. Our web app is used by over 20 million educators, students and parents worldwide.  
• Meet tight deadlines in a rapid application development environment.  
• Collaborate with Product Management, Design, and Operations teams to create and deliver tested features to production.  
• Collaborate with specialists across web, mobile, and operations to achieve a better user experience for our product.  
• Be able to assess and bring in industry information into your decisions and learn new technologies: AWS is releasing new tools every day, there are new open source libraries to vet and you will be a party to helping us vet and pick the best tool for the job.  
• Be willing to work in any area of the codebase if needed, this can include JavaScript/TypeScript/Node, PHP, Java or other technologies.  
• Help staff, build, and form the culture around a team of 5 engineers, a product manager, designer, QAs and associated supporting roles.

Qualifications include:

• Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.   
• Experience developing in at least 2 server side languages (PHP, node.js, …)  
• Experience developing in at least 1 client side JS framework (ReactJS, Angular, …)  
• Experience testing software in alignment with the Test Pyramid.  
• Experience with datastores, either SQL (MySQL preferred) or NoSQL, and the ability to talk deeply about them.  
• Able to identify the source of complex problems occurring as a result of multiple systems interacting (experience with observability tools such as datadog/newrelic is a plus).   
• Experience working on a team of 5 engineers plus supporting roles (e.g. QA, design, etc), preferably as a Senior Software Engineer.  
• Experience with code review, being able to sign-off on another team member’s code ensuring high quality standards.  
• Be self-sustained even when tackling the highest profile, most difficult work across the organization.  
• Willingness to accept responsibility and be accountable not only for your own work but the work of the team as a whole.  
• Experience working with other people’s code, how to dig into it and make tactical changes with minimal side effects.  
• A solid understanding of how to break down user stories and give estimates that include accessibility and security requirements.  
• Be able to see roadblocks far ahead, across many vectors of risk  
• Be a true team player! Ensuring their knowledge and expertise is shared amongst other team members and even cross-team and be willing to seek out opportunities to mentor teammates.  
• A commitment to learning about anything you don’t know on your own and without much supervision.  
• Superior communications, organization and relationship building skills — you’re going to be working on cross-team efforts, so this is essential.  
• Self-motivation as well as ability and desire to learn new technologies, applications, processes, and environments.  
• A belief that delivering code to production is just one step in the process. Observing and owning the code you wrote goes hand in hand with construction.  
• A desire to take on whatever challenge is most important. This could be tackling something you are familiar with, or it could require a deep dive into a whole new world. The key is having the right attitude.