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Job Title: Site Reliability Engineer (SRE) / Application Support Engineer
Experience: 3–7 Years
Location: Bangalore / Mumbai / Pune
About the Role
The successful candidate will join the S&C Site Reliability Engineering (SRE) Team, responsible for providing Tier 2/3 support to S&C business applications and environments. This role requires close collaboration with client-facing teams (Client Services, Product, and Research) as well as Infrastructure, Technology, and Application Development teams to maintain and support production and non-production environments.
Key Responsibilities
- Provide Tier 2/3 product technical support and issue resolution.
- Develop and maintain software tools to improve operations and support efficiency.
- Manage system and software configurations; troubleshoot environment-related issues.
- Identify opportunities to optimize system performance through configuration improvements or development suggestions.
- Plan, document, and deploy software applications across Unix/Linux, Azure, and GCP environments.
- Collaborate with Development and QA teams throughout the software release lifecycle.
- Analyze and improve release and deployment processes to drive automation and efficiency.
- Coordinate with infrastructure teams for maintenance, planned downtimes, and resource management across production and non-production environments.
- Participate in on-call support (minimum one week per month) for off-hour emergencies and maintenance activities.
Required Skills & Qualifications
- Education:
- Bachelor’s degree in Computer Science, Engineering, or a related field (BE/MCA).
- Master’s degree is a plus.
- Experience:
- 3–7 years in Production Support, Application Management, or Application Development (support/maintenance).
- Technical Skills:
- Strong Unix/Linux administration skills.
- Excellent scripting skills — Shell, Python, Batch (mandatory).
- Database expertise — Oracle (must have).
- Understanding of Software Development Life Cycle (SDLC).
- PowerShell knowledge is a plus.
- Experience in Java or Ruby development is desirable.
- Exposure to cloud platforms (GCP, Azure, or AWS) is an added advantage.
- Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong collaboration and communication skills.
- Ability to work in a fast-paced, cross-functional environment.
About Phi Commerce
Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.
Phi Commerce's PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.
Core team comprises of industry veterans with complementary skill sets and nearly 100 years of global experience with noteworthy players such as Mastercard, Euronet, ICICI Bank, Opus Software and Electra Card Services.
Awards & Recognitions:
The company innovative work has been recognized at prestigious forums in short span of its existence:
- Certification of Recognition as StartUp by Department of Industrial Policy and Promotion.
- Winner of the "Best Payment Gateway" of the year award at Payments & Cards Awards 2018
- Winner at Payments & Cards Awards 2017 in 3 categories - Best Startup Of The Year, Best Online Payment Solution Of The Year- Consumer And Best Online Payment Solution Of The Year-Merchant,
- Winner of NPCI IDEATHON on Blockchain in Payments
- Shortlisted by Govt. of Maharashtra as top 100 start-ups pan-India across 8 sectors
About the Role:
As a Product Manager, you will play a key role in supporting the product management team to develop, launch & enhance products. You’ll collaborate with cross functional teams including design, engineering, marketing & sales to bring innovative products to market & ensure they meet customer needs. This role is ideal for someone who is passionate about technology, has a problem solving mindset & is eager to learn about product management in hands on fast paced environment.
Requirements:
- Product Development Support & Customization of product according to client requirement.
- Hands-on experience in developing & managing software products.
- Strong in product documentation → PRDs, flow diagrams.
- Must have experience with SaaS products.
- Should have experience in the Payment gateway domain or Retail Payment domain.
- Excellent written and verbal communication.
- Ability to work well in cross-functional teams.
- Proficiency in tools like JIRA, MS Office, and Google Suite.
- Market Research & analysis
- Stakeholder Collaboration
- Product Road-map & Documentation
- Performance Monitoring
- Feature Prioritization
- Must have worked on current payment products, e.g.,
- UPI
- PayLater
- PayNow
- QR / Sandbox QR
- Other digital payment flows
Required Skills:
- Strong analytical & problem solving skills
- Must have experience with SAAS products
- Should have experience in to Payment gateway domain or Retail Payment domain
- Excellent written & verbal communication
- Ability to work well in cross functional teams
- Proficiency in tools like JIRA, MS Office, Google Suite
Responsibilities:
- Product development support and customization of products according to client requirements.
- Market Research and Analysis.
- Stakeholder Collaboration.
- Vendor Collaboration.
- Customer Feedback Collection.
- Product Road-map.
- Documentation.
- Performance Monitoring.
- Feature Prioritization.
About Company:
Our client is the industry-leading provider of CRM messaging solutions. As a forward-thinking global company, it continues to innovate and develop cutting-edge solutions that redefine how businesses digitally communicate with their customers. It works with 2500 customers across 190 countries with customers ranging from SMBs to large global enterprises.
About the role:
The Director of Product Management is responsible for overseeing and implementing product development policies, objectives, and initiatives as well as leading research for new products, product enhancements, and product design.
Roles & responsibilities:
- Become a product expert on all company's solutions
- Build and own the product roadmap and timeline.
- Develop and execute a go-to-market strategy that addresses product, pricing, messaging, competitive positioning, product launch and promotion.
- Work with Development leaders to oversee development resources, including managing ROI, timelines, and deliverables.
- Work with the leadership team on driving product strategy, in both new and existing products, to increase overall market share, revenue and customer loyalty.
- Implement and communicate the strategic and technical direction for the department.
- Engage directly with customers to understand market needs and product requirements.
- Develop/implement a suite of Key Performance Indicators (KPI's) to measure product performance including profitability, customer satisfaction metrics, compliance, and delivery efficiency.
- Define and measure value of software solutions to establish and quantify customer ROI.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Monitors and reports progress of projects within agreed upon timeframes.
- Write very high quality BRD, PRDs, Epics and User Stories
- Creates functional strategies and specific objectives as well as develops budgets, policies, and procedures.
- Creates and analyzes financial proposals related to product development and provides supporting content showing allocation of funds to execute these plans.
- Write status updates, iteration delivery and release notes as necessary
- Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
- Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.
- Monitor internal processes for efficiency and validity pre & post product launch/changes.
Requirements:
- Excellent communication skills, both verbal and in writing.
- Strong customer focus paired with exceptional presentation skills.
- Skilled at data analytics focused on identifying opportunities, driving insights, and measuring value.
- Strong problem-solving skills.
- Ability to work effectively in a diverse team environment.
- Proven strategic and tactical leadership, motivation, and decision-making skills
Required Education & Experience:
- Bachelor's Degree in Technology related field.
- Experience in working with a geographically diverse development team.
- Strong technical background with the ability to understand and discuss technical concepts.
- Proven experience in Software Development and Product Management.
- 12+ years of experience leading product teams in a fast-paced business environment as Product Leader on Software Platform or SaaS solution.
- Proven ability to lead and influence cross-functional teams.
- Demonstrated success in delivering high-impact products.
Preferred Qualifications
- Transition from software development role to product management.
- Experience building messaging solutions or marketing or support solutions.
- Experience with agile development methodologies.
- Familiarity with design thinking principles.
- Knowledge of relevant technologies and industry trends.
- Strong project management skills.
Role : Product Manager – Oracle Xstore
Work Location : Any Xebia location
Shift timings : 3 PM to 12 AM
Mode of Work : 3 Days work from office
Qualifications:
- Bachelor’s degree in business, Computer Science, or a related field.
- 1-2 years of experience in product management or related roles, preferably in the retail technology sector.
- Strong knowledge of Xstore POS and Oracle applications.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Analytical mindset with experience in data analysis and performance metrics.
- Passion for technology and a deep understanding of retail operations across US , Canada, and Latin-American markets
Preferred Skills:
- Familiarity with Agile methodologies.
- Experience with product management tools (e.g., JIRA, Trello).
- Understanding of software development processes and lifecycle.
- MSMEx is a business advisory platform which connects Micro, Small & Medium Enterprises (MSMEs) & Start-ups with leading industry experts for professional advice & mentoring.
- Our goal is to bring world-class business management support in a micro advisory format to MSMEs at highly-affordable price points, so they can scale to their full potential faster with qualified guidance, expert mentoring and hand-holding.
- We take a customer-centric approach in our product development and measure our success using defined business metrics.
- We are a small team with diverse background & experiences. We work hard as a team - and appreciate the meaningful contribution of each other. We celebrate the journey and milestones and don- t wait for destination.
Responsibilities :
- Perform market research and competitive analysis
- Understand user needs, pain points & behaviour
- Develop & drive product direction and strategy
- Own the product roadmap, milestones and KPIs
- Collect & gather the requirements from different stakeholders to write PRDs & User
Stories.
- Define Acceptance Criteria & KPIs for each product feature
- Preparing Wireframes to explain the feature requirements to UI/UX Team
- Managing & Planning Sprints, Backlog & UAT
- Oversee product execution from inception to delivery
- Define and execute go-to-market plans /strategies along with marketing team
- Work with design, engineering, operations & marketing teams to set priorities & achieve the product and business goals
- Own the product tracking & analytics to gain insights for product iteration
Requirements:
What we are looking for:
- BE/BTech or MBA with relevant experience of 3-5 years
- Strong Analytical Skills with ability to formulate data driven decisions
- Own a track record of building interesting mobile products
JOB DESCRIPTION - PRODUCT MANAGER :
- Experience in Agile Product Development Process
- Exceptional Written & Verbal Communication Skills
- Cross-Functional Team Management
- A Team Player with an Entrepreneurial spirit
- Embrace change, and thrive in a fast-paced start-up environment
Tools:
- Project Management: JIRA, Slack etc
- Wireframing Tools: Framer etc
- Analytics: Google Analytics, Google Tag Manager, Facebook Analytics, Metabase, Tableau etc
- MS Office: Excel, Power Point, Word etc
Why MSMEx?
- You want to work directly with cofounders & serial entrepreneurs
- You love challenges and independently solve them
- You love to work in fast paced start-up environment
- You want fast paced growth in your career
Location: Preferred Mumbai in long run. For 2021 can work from anywhere.
About the Role
If you have a reputation for building rapport, the business acumen to undertake development with an eye for market expansion and can think creatively to find the ideal solution, we welcome your submission.
Your mission at ProApp
Customer facing: You will be connecting with customers directly to understand their experience and come up with best possible solutions for the business to grow.
Collaboration with multiple teams: You will work closely with multiple teams at ProApp to ensure smooth functioning of all the activities that leads to building a strong relationship with Customers.
Generate new business: This is an interesting activity where you play an important role of bringing a new customer leads on board from scratch.You will be required to Generate and Develop new business opportunities through various Lead Generation methods.
Requirements
Requirements to be a part of the PRO Team:
Approach - Willing to learn everyday and always ready to take on new challenges to grow.
Driven – extremely self-motivated with a diligent work ethic.
PS: You’re a bonafide hustler who never gives up
Honest - High level of integrity and strong commitment to build a successful pipeline Strong Stakeholder management and communication skills.
It would be great if you have some experience working in Sales/Business Development roles. If not, we are ready to train you if you have excellent communication skills and eagerness to learn.
Benefits
Why you should apply:
If you want to be play an important role in ProApp's future growth - It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place. Work with the founding team directly: You will work directly with the Product Manager of the company, as a trusted alley to build in/outbound sales and drive qualified leads. Learning and Development: If learning and growing at a good pace is in your checklist then you are in the right place. We care about your growth and will provide you with responsibilities and opportunities to help you reach closer to your goal.
Job Title: Product Manager
Job Description
Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
*Data Ingestion, Processing, and Orchestration knowledge
Roles & Responsibilities
Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective
Mandatory Skills
Product Management, DWH, Big Data
Zoop.one is Looking for a Talented App Marketer who will create and execute effective acquisition strategies, launch new marketing programs, build relationships with networks and publishers, and optimise activities for return on investment and cost-efficiency.
Job Brief :
Establish, implement and measure the effectiveness of mobile app paid advertising initiatives to drive adoption and engagement of our mobile app.
Responsible for managing online advertising and display campaigns, preferably third party app advertising campaigns with mobile ad networks
Plan, execute and manage the daily content of various channels (local and international), including social media, mobile app and video etc.
Creating strategies for generating bold and innovative ideas for growth via paid channels
managing advertising campaign execution, creating and optimising campaigns, analysing traffic data and solving problems).
Responsible for tracking, attribution, and overall data access to analyse key metrics including cost to acquire, quality of the traffic by source, and return on investment.
Provide complete performance reporting and analysis on all mobile marketing campaigns and take relevant action on insights gained.
Identify and manage new & existing content providers, including both individuals and financial corporates.
Responsible for new customer acquisition via our mobile app.
Required Skills and Experience:
Must have experience in Mobile App marketing, UAC and app install campaigns on various paid and owned media like Google, Facebook, Apple Search Ads, etc
Worked on Google Analytics, Appsflyer, Clevertap and other popular tools for mobile attribution, acquisition, re-engagement..
Must have experience in paid mobile app marketing, mobile marketing, digital marketing, and/or display and search marketing..
Should understand the concepts of Lifetime value of a user (LTV) and its application.
Must have experience in delivering customer acquisition growth and optimisation across key metrics.
Experience
At least 3+ years of experience in App Marketing/ digital marketing/ financial editorial /Content Management .
Data-driven mindset with excellent analytical and problem-solving skills.
Experience Working within the Fintech ecosystem is a must.
Preferred Skills:
- 12 to 15 years of experience in Product Development, Product Management and/or Project Management of Software Solutions in the Transportation / Railroad domain with preferred 4+ years on North American Railroads.Preference would be given to candidates with deep domain knowledge of North American Railroad.
- Hands-on experience in systems like Order/Waybill Management, Service Design, Rail Operations, Mechanical, Revenue Management, Intermodal, Locomotive management, Railroad freight management, process would be ideal.
- Partner with our functional and engineering teams to determine what can be delivered through balancing the need for new features, defects, and technical debt.
- Collaborate with Agile team members to effectively execute Scrum ceremonies through Sprint Planning, Retrospectives, and Daily Standups.
- Prioritize backlog in accordance with the understanding and validation of customer needs and associated outcomes.
- Experience and expertise in Agile methodologies (e.g., Scrum/Kanban/SaFe, etc.)
- Proficient in MPP, MS Office, with emphasis on Visio and MS Excel.
- Understanding of functional and data integration dependencies and issues.
- Should be able to handle team diligently.
- Familiarity with complex data and structures.
- Knowledge of physical and conceptual/logical data modelling concepts.
- A self-starter, can-do attitude i.e. what areas can I apply myself in and take ownership/responsibility and to be the go-to person in those areas.
- Flexibility needs to be comfortable and effective in various roles (wear different hats) as well as the ability to go broad and/or deep as needed.
- Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
- A highly collaborative working style
- An ability to quickly absorb business processes and systems that implement those processes
- An ability to work with geographically distributed teams
- Ability to engage with diverse audience from business users to CXOs
- Proficient in presentations, written and verbal communication
- Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.
- Excellent written and oral communication skills and the ability to interface with senior leadership.
- Travel – 30% to USA (*Only candidates with valid US B1 visa and available to travel onsite at a very short notice.
Qualifications
Any IT / Computers Graduate or Post Graduate





