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Product Analyst (Process Excellence Team, Episource)
Key Responsibilities and Deliverables
- Ensure timely release of features and bugs.
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new system
- Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Prepare requirements and act as a liaison between development team and ops
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.
- Ideate and define epics for the product and then define product functions.
- Each feature or new product development should result in cost per chart optimization or in helping new business line
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.
Skills & Attributes required
- Technical Skills
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- Statistical Analysis Tools and techniques
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR
- Mid/Large Scale transformations and System Implementations Project
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical Skills
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems
- Communication Skills
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency
Profile summary:
‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.
‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services, with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.
Role & Responsibilities:
This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:
- Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
- Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
- Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
- Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
- Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
- Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
- Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
- Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
- Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
- Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
- If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
- Participate in any other Product Management and UX team initiatives as required
General Requirements:
- B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
- Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
- Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking
- Strong interpersonal skills and a knack for productive collaboration across varying departments
- Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
- Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
- Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
- Self-motivated, self-sufficient, effective, versatile and action-oriented
- Proven creative thinker with ability to work strategically and collaboratively across departments
About Mobileware:
An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of OTT shows, podcasts, and audiobooks across a wide variety of genres and languages. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to Indian stories and wisdom. Pocket FM has grown to 40 Million + users in a short span of 3 years. We are backed
by some of the most prominent VCs in India and are the market leader in the audio space.
About the Summary
We are seeking an experienced Product Manager who is passionate about building and scaling one of the world’s most personalised audio content discovery platforms. You will be responsible for defining and delivering product roadmap and strategy that contribute to the retention of users. You’ll inspire teams of engineers to execute and deliver that best in class recommendation experience, and in the process have a substantial impact on the happiness of our users and success of our business. This is a strategically important role for Pocket FM and the opportunity for impact is high.
Responsibilities
● Build a roadmap and execution strategies with the team by understanding user and strategic needs, utilizing data insights and working closely with stakeholders
● Lead multiple projects across the entire product lifecycle. You’ll set the vision for the core user experience of the product
● Triangulate data and insights to develop a robust product strategy and inform decision-making
● Manage cross-functional relationships to keep stakeholders informed, receive input, and influence their thinking
● Demonstrate your expertise and product craft to successfully ship products that move our topline retention metrics
● Prioritize new features based on user needs, Pocket FM short term and long term business goals and technical platform scalability
Requirements
● You have 2+ years experience managing and developing well-loved software products as a product manager. You’ve had many experiences defining product roadmaps, building collaboratively with design and engineering peers, and shipping at scale.
● You have in product experience of using machine learning to solve recommendation and ranking problems
● You have delivered projects that have shown proven impact for your business
● You have good instincts but match that with deep analytical thinking to focus on the things that matter most, especially with expertise in large amounts of data. You are experienced in making hard data-informed decisions.
● You are able to distill complex information into easy-to-understand concepts, and understand how to lead a team through ambiguity.
● You consider the user in everything you do and love partnering with design, insights and engineering to turn a vision into reality.
● You are an excellent communicator, comfortable working with multiple stakeholders
Website: Free Hindi Audio Books | Kahaniya | Podcast & FM Radio App - Pocket FM
Masters India is a GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. Our mission is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.
We offer advance compliance automation solutions to enterprises that reduce their compliance work, increase work accuracy and improve ease of doing. We help some of the largest companies in the world file billions in taxes.
Looking for a self-motivated and highly driven Product Leader.
What you will do :
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches including working with public relations team, executives, and other product management team members.
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Develop Product Roadmap and ensure it is achieved.
- Work with SMEs to produce comprehensive documents that can be used by the development team to code and the QA team to write test cases.
What you get : A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
Job role requirement :
- Must be customer-obsessed, data-first with great communication skills. The candidate should have built/managed at least 1 B2B SaaS Product.
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Holistic understanding of development practices and product lifecycle
- Strong problem solving skills and willingness to roll up one's sleeves to get the job
WHY US ?
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You’ll be surrounded by passionate team members.
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Opportunity to experience startup culture.
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You’ll experience true collaboration.
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Your work has a visible impact.
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Opportunities for innovation.
Location: Noida, Sector 63
Employment Type: Permanent
Functional Area: Product Mamagement
Industry: IT
- Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
- Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
- Work with external third parties to assess partnerships opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
- Build, manage and retain team of high performing product managers
Requirements:
- At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
- Great people skills paired with a high level of assertiveness and very good communication
- Strong analytical, strategic and coordinating skills
- Sound knowledge and understanding of the current trends in lending business and technology
- Engineering training with additional training in business administration is a big plus
- Experience in Fintech technologies is an added advantage
- Being involved across all aspects of the product codebase (Current and future)
- Building, leading, developing and providing hands-on leadership for Developers
- Creating clear career paths for team members to help them grow with regular and deep mentoring, attracting and retaining top talent keeping long term goals in mind
- Driving strategy and vision across teams in a rapidly evolving environment
- Providing thought partnership to the product team and ensuring collaboration among product, engineering, and business operation teams
- Driving agility in execution, creating a strong team culture of responsiveness by leading by example and owning decision making around prioritization for better predictability
- Maintaining strong partnership with product and business teams to demonstrate effective collaboration and communication across multiple stakeholders
What you need to have:
- Btech/ Mtech from Premium Institute
- Strong Logical and Analytical skills.
- Extensive experience in LAMP and/ or MERN/ MEAN Stack.
- JavaScript Framework/ Library experience a bonus.
- Extensive experience in and understanding of OOPS & MVC concepts.
- Strong back-end background; Experienced in Restful APIs, DB Mgt & SQL.
- Consumer Tech Orientation.
- Excited at the problem being solved.
- Individual contributor; As well as ability to work in and eventually lead a team.
Define the product road map.
Closely work with engineering to define implementable product requirements.
Closely work with business functions (Customer Business - app/analytics/new launches to enhance the product.
Responsible for product adoption and success.
Responsible for market research.
Responsible for competitive analysis.
Have Co-ownership for profit and loss of a business function.
Requirements:
B.E / B.Tech + MBA from a premier institute.
8+ years of product management experience.
Solid understanding of software development life cycle.
Strong analytical skills.
Knowledge of e-commerce space.
Knowledge of healthcare space.
Experience defining mobile applications
Proven track record of building a product which saw massive adoption.
Prior experience as a product manager in a startup is preferred.
Knowledge of healthcare space is optional.













