Branch Manager/ Sales Manager LAP

About Rekise Marine

Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through autonomous robotic infrastructure. Our efforts center on developing advanced autonomous technology for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform of the Indian Navy.

Key Responsibilities

* Develop AI/ML pipelines for sonar/LiDAR/Radar and camera-based perception.

* Design multi-sensor fusion frameworks for obstacle detection, seabed mapping, and environmental awareness.

* Implement real-time object detection, segmentation, and tracking for underwater missions.

* Enhance robustness of perception under low-light, turbidity, and noisy acoustic conditions.

* Apply model optimization techniques (quantization, pruning, distillation, real-time deployment tuning) to ensure efficiency on embedded and resource-constrained systems.

Preferred Skills

* Experience with deep learning frameworks (PyTorch/TensorFlow).

* Strong knowledge of signal processing, computer vision, and sensor fusion.

* Proficiency in GPU acceleration, C++/Python, ROS/ROS2.

* Track record of published research or field deployments in underwater perception.

* Demonstrable full stack experience with ML based perception (data collection, annotation, training & edge inference).

Good to Have

* Publications in top-tier robotics/AI conferences or journals (e.g., ICRA, IROS, ICAR, CVPR, ICCV, NeurIPS).

* Hands-on experience with real-world Autonomous Systems (AGV/AUV/UAV), field trials, and deployments.

Why You’ll Love Working With Us

A chance to be part of a leading marine robotics startup in India.

Competitive salary.

Flexible and innovative work environment promoting collaboration.

A role where your contributions make a real difference and drive impact.

Opportunities for travel in relation to customer interactions and field testing

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

About the opportunity:

We are looking for someone who has Proven and demonstrable experience as a creative visual designer working on user experience problems and UI design for interactive digital experiences and experience working alongside an agile environment focusing on an iterative approach and working with Product Owners and Developers.

Roles and responsibilities:

• Create and show solutions – Including prototypes, mockups, and other visual designs and user flows using tools such as Figma, Principle, Framer, Whiteboard
• Communicate clearly – Present your work to the Product Team, Developers, and Stakeholders explaining your rationale and vision
• Follow and validate standards – Prepare and maintain UI style guides, visual strategies, page layouts, processes, icons, and color palettes using component library files
• Analyze and Improve – Work with and improve the user experience offered by providing wireframes and storyboards for UX improvements
• Produce pixel-perfect design specifications for user interface elements and user experience processes that are validated through research and testing
• Utilize data from end-user feedback, Google Analytics, business requirements, technical considerations, and context experts to deliver a user experience that surpasses expectations
• Work closely with software engineers to ensure your designs are implemented and functionally complete to a high standard of polish and assist with usability testing
• Working with an interdisciplinary team of developers and collaborating with the marketing team to create novel designs and solutions
• Interpreting insights from end-user feedback and designing with the business in mind while still being innovative and delightful

Desired skills and experience:

• Good to have some experience with building a video-based web application experience in tools such as Figma
• Understanding of HTML/CSS
• Attention to detail and understanding of what makes a good interactive experience for the end-user
• Experience creating low/mid/high fidelity interactive prototypes
• Proven communication skills with the ability to clearly articulate a problem space with verbal, written, and presentation skills to a variety of audiences and stakeholders.
• Experience in user testing, usability testing, and working with user acceptance criteria and excellent proofreading skills.
• Open to collaboration and ability to incorporate constructive feedback.
• Experience in web and email design is good to have. 
• SaaS expertise.
• A/B testing tools usage is an asset.

We are seeking a talented and motivated Video Editor with 0-3 years of experience to join our creative team. The ideal candidate should be passionate about video editing, with a strong focus on creating engaging content for short-form videos, reels, and podcasts. This role requires the ability to work on-site and collaborate closely with our team.

Key Responsibilities:

• Edit and produce high-quality short-form videos, including reels, shorts, and podcasts.
• Collaborate with the creative team to conceptualize and execute video content that aligns with brand guidelines.
• Assist in on-site video shoots, ensuring all footage is captured according to project requirements.
• Perform basic color correction, sound editing, and graphic integration to enhance video quality.
• Manage multiple projects simultaneously while adhering to deadlines.
• Stay updated with the latest video editing trends and tools to continuously improve content quality.

Requirements:

• 0-3 years of experience in video editing, with a portfolio showcasing short-form content, reels, and podcasts.
• Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools.
• Strong understanding of social media platforms and the type of content that performs well on each.
• Ability to work on-site as needed, with flexibility for occasional travel.
• Creative mindset with an eye for detail and a passion for storytelling.
• Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience in basic motion graphics and animation.
• Familiarity with audio editing software for podcast production.
• Understanding of color grading and sound design.

Job description

1. Candidate must have good communication and soft skills

2. Must have experience in domestic outbound sales.

3. Must have a zeal for acquiring maximum sales

4. Must have good convincing skills

5. Responding to inquiries concerning things or the organization

6. Posing questions to comprehend client necessities and close sales

7.. Acquiring and updating an individual's contact details.

8. Calling active or old customers to encourage the purchase of items.

9. Make calls regarding inbound and outbound sales.

10. Source new sales opportunities through inbound lead follow-up and outbound cold-call

11. Understand customer needs/requirements and pitch course

12. Meeting daily and monthly targets with respect to call volume and sales