Position: Enterprise Account Manager Position Summary: Enterprise Account Manager up sells and cross sells iMocha’s products and services to clients, and is a quota carrying position. They have the ability to articulate complex solutions, build and maintain senior level relationships, and navigate across customer business units in an autonomous and remote role. Strategic Account Executives also provide technical and administrative product information and demonstrations to stakeholders within strategic accounts as needed. Responsibilities Manage and grow revenue and market share at designated accounts to maximize customer satisfaction and achieve imocha’s strategic objectives Develop and maintain client relationships to ultimately drive revenue growth Coordinate and plan account growth strategies, along with sales, technology, customer success and delivery teams Cultivate customer relationships and ensure effective service delivery to accounts Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts Support execution of strategy at the account level Work with and bring in experts/specialists where required Plan, communicate and oversee the execution of monthly business development activities for named accounts. Portfolio growth in accounts by creating opportunities to connect senior customer stakeholders Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities Own account relationship and drive overall customer satisfaction for assigned accounts Requirements: 6+ years of demonstrated successful Software Sales Experience (SaaS / Cloud) Graduate and MBA with computer background Startup experience & some vertical experience a plus Hands on experience of using HubSpot or similar CRM Solution or consultative sales experience Able to clearly and directly articulate complex solution offerings Relationship sellers Team Player: collaborate with various team members regularly Ready to own & drive the accounts 10. Well versed with MS Office.
Section A: Purpose of the Role: To engage with CXOs across the world’s most successful companies and successfully sell new business opportunities to ensure MnM’s growth. Section B: Job Description B.1 Responsibilities: Generate sales revenue in line with the MnM’s objectives and goals Ensure strong focus is to hunt and sell to net new logos / net new client accounts within defined timelines Identify key decision makers and act as a strategic partner to C-level and senior executives within an assigned organization to drive revenues to understand their issues/needs/priorities through a consultative selling approach Collaborate with internal resources (such as Research, Client Services) and external network to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive revenues Leverage CRM as a tool to capture accurate sales pipeline management, develop strategic territory mapping and maintain forecast Manage sales forecast accuracy on a monthly/quarterly/annual basis and ensure that sales pipeline remains full of qualified leads & prospects Own the full sales cycle from prospecting through close and own the overall allocated sales quota Follow determined Sales best practices developed through collaboration with peers or delivered by Sales Learning and Development team. Maintain compliance in utilizing internal sales enablement tools and management processes Attend and participate actively on all internal team meetings. B.2 Communication Internal Stakeholders: Internal teams such as Research, Sales, Web Marketing, Finance and Accounts, Events and Conferences, Human Resources External Stakeholders: Clients, Industry Experts, Government Agencies, Academia Section C: Job Specifications C.1 Skills: Excellent verbal and written communication skills Ability to engage with CXO, business leaders and build credibility and relationships Strong business development skills, telesales, outbound calling, communication and negotiation skills whenever required. Highly motivated individual with a passion for sales and an unyielding drive to succeed in an international selling environment Ability to comprehend and problem solve by thinking and acting quickly on your feet. Cultural Sensitivity in engaging with global clients Entrepreneurially minded individual with positive mindset capable of converting adversity into opportunity C.2 Education: Essential: Bachelor’s degree Desirable: Master’s in Business Administration (MBA) C.3 Prior Experience: 3+ years’ experience in product/solution/enterprise sales A consistent track record of overachievement in sales targets
We at Nitor Infotech a Product Engineering Services company are always on hunt for some best talents in the IT industry & keeping with our trend of What next in IT. We are scouting for result oriented resources with passion for product, technology services, and creating great customer experiences. Someone who can take our current expertise & footprint of Nitor Infotech Inc., to an altogether different dimension & level in tune with the emerging market trends and ensure Brilliance @ Work continues to prevail in whatever we do. Nitor Infotech works with global ISVs to help them build and accelerate their product development. Nitor is able to do so because of the fact that product development is its DNA. This DNA is enriched by its 10 years of expertise, best practices and frameworks & Accelerators. Because of this ability Nitor Infotech has been able to build business relationships with product companies having revenues from $50 Million to $1 Billion. An Awesome Sales individual who can manage effective relationships with a wide range of stakeholders. This person will have to demonstrate personal commitment and accountability to ensure standards are continuously sustained and improved at all levels. This role requires someone who can work in strategic alignment with the IT Delivery, Nitor's Business Objective & Goals, along with our offerings on Technology Verticals & Industry Domains (Healthcare, Lifesciences, Retail etc.). This person must be an expert and thought leader/thinker on all IT Solution/Sales matters, ensuring that IT initiatives are delivered in line with the companys industrys good practices. This person should be able to leverage & help create a wider footprint of Nitor Infotech Inc. with help of our existing presence in Chicago (IL) & our Global Delivery Center in Pune, India. Strategically a very important position that plays a key role in the exponential growth of the organization towards Vision-2020. There are three success parameters for this profile:- Success Parameters: 1. What will you do:- The person will work very closely with the North American Business development team under the leadership of the VP Business development in order to achieve the goals/targets set. The role requires to demonstrate leadership in developing new Business and strategic long term and high value engagements. A consultative approach to win customer confidence and building large engagement opportunities will be an important driver. The candidate will play a enabler role, responsible for acquiring new clients for Nitor Infotech by helping the front-end sales team to get prospects to the table. The candidate will be responsible for qualifying leads and passing them to the front end Sales team. The candidate will need to foster, promote and facilitate Nitor offerings across all the domain areas. The candidate will participate and work very closely with the various practices and industry functions. (Executive, Leadership and Peers, She/he will closely work with the Delivery team to focus on account expansions to exponential degree.) Identify new business opportunities by creating and implementing territory campaigns. Engage in cold-call prospecting to nurture clients to create new opportunities. Participate in ad-hoc sales campaigns and programs to help generate new prospects/opportunities. Utilize inbound and/or outbound calls to pursue sales. Develop opportunities through cold-call prospecting, leads driven via webinars, email promotions, trade shows and events, web enquiries and phone enquiries etc. Contribute to strategic planning and execution of all Business Development activities, marketing and public relations in the given area. Work in ensuring marketing programs like campaigns are developed in tune to the offerings of the organization. Understand the business requirements, upcoming projects and proactively scout for new projects with new clients. 2. What you should imbibe:- Someone who can motivate team members and clients to succeed at any given task or project. Someone who understands the finer nuances of the US geography. Hands on experience with Field Sales, Consultative Sales, Enterprise Solution Sales. Ability to manage a team of 6-12 resources across lead generation/cold calling & Market research teams. B2B commercial software / Enterprise / SMB market inside sales role. Proven record of accomplishment in Inside Sales, with demonstrated skills in sales pipeline progression, forecasting and management, using CRM systems as well as excellent communication and presentation skills. Experience in selling technology solutions to SMB and large in an inside sales environment is required. A high level of energy, drive, enthusiasm, initiative, commitment, is required to enable you to work in a fast moving and challenging environment. Demonstrable overachievement of revenue goals. Strong sales skills including business justification, negotiation and closing. Prospecting and/or new business background. Capacity to comprehend the strategic issues of selling location products and services Excellent phone communication skills. Strong influencing skills. Enthusiasm to learn new sales skills and technologies. Strong zeal to overachieve revenue goals. Understanding complex technical and business concepts and explaining them straightforwardly to others. Confident pro-active individual who exhibits tact and patience when circumstances demand it. Strong interpersonal skills and good judgment with an approachable communication style. Ability to work in a fast-paced environment and consistently meet internal and external deadlines. Proficiency communicating with clients, partners and colleagues from other cultures and regions. 3. Qualification & Experience: Graduate / Post Graduate with an MBA and having 5 -9 + years of experience in selling IT services within the region, preferably working in a leading IT services & products firm. Excellent working knowledge of the domains and solutions worked for.
1. Key Role & Accountabilities: The person will work very closely with the North American Business development team under the leadership of the VP Business development in order to achieve the goals/targets set. The role requires to demonstrate leadership in developing new Business and strategic long term and high value engagements. A consultative approach to win customer confidence and building large engagement opportunities will be an important driver. The candidate will play a hunter role, responsible for acquiring new clients for Nitor Infotech. The candidate will need to foster, promote and facilitate Nitor offerings across all the domain areas. Understand the business requirements, upcoming projects and proactively scout for new projects with new clients. Must have done end to end sales from prospecting to Deal Closure/Handshake 3. Softer Attributes:- Self-motivated, intelligent self-starter who can stay focused and efficient, whether working alone or in a group. Understanding complex technical and business concepts and explaining them straightforwardly to others. Confident pro-active individual who exhibits tact and patience when circumstances demand it. Strong interpersonal skills and good judgment with an approachable communication style. Ability to work in a fast-paced environment and consistently meet internal and external deadlines. Proficiency communicating with clients, partners and colleagues from other cultures and regions. 4. Skills and Abilities Required: Strong hunter profile with proven leadership skills as a sales / business development executive within a complex outsourced product engineering and professional services firm serving the upper mid-market and large product. Demonstration of a consistent over-achievement of client acquisition, sales revenue targets and building business. Strong local contact base and access to alumni, local associations, industry associations within the region. Expertise in any industry vertical/domain will be great, however Healthcare, Lifesciences or Retail will be preferred. 5. Qualification & Experience: Graduate / Post Graduate with an MBA and having 8+ years of experience in selling IT services within the region, preferably working in a leading IT services & products firm. Excellent working knowledge of the domains and solutions worked for. Note: someone who has closed deals traveled to US multiple times will be preferred.