Client Growth Partner

Roles & Responsibilities

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling networking, and referrals.
• Build strong relationships with clients to understand their trading needs and provide tailored investment solutions.
• Execute trades on behalf of clients and ensure timely and accurate order execution.
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Recognize high performance and reward accomplishments.

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills are required.
• Should be a self-motivated, independent, detail-oriented, responsible team player with exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefit

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Roles and Responsibilities:

- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.

- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.

- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.

 -Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.

-Develop and execute influencer marketing strategies and creative campaigns

- Keep abreast of emerging trends, technologies, and influencers

- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

• This role sits within the project management vertical of the organization. It will support the project delivery and execution of project tasks related to clients and is expected to bring an understanding of the importance of data in value creation and process efficiency, alongside demonstrated success working as part of a team. 
• Assumes responsibility for maintaining documentary support of projects and delivery of assigned project tasks. Supports ongoing administrative and compliance activities in the team, identifying issues and proposing solutions. 

• The position is very hands-on and requires an energetic self-starter and innovative team player, comfortable with an agile way of project delivery. Willingness to undertake varied tasks, apply thought processes to data management and process improvement, share ideas, and work resolution of issues with customers and internal teams. 
• This role must develop strong working relationships with the development team for product support.

• Execute the delivery of customer project tasks, processes, and solutions, especially within the SAP IAM/ASPM platform, including maintaining a project office and status reporting using MS office & internal project management tools up to intermediate skill level with MS Excel, PowerPoint, and MS Word 
• Utilize Excel and database skills to execute project tasks involving data mining and normalization for agile delivery 

• Demonstrate technical aptitude to execute project activities 
• Provide resolution to client’s support tickets through customer interaction and communication 
• Interact with customers through defined communication channels for any information 
• Create and edit customer Power BI reports as per the client’s business needs 
• Support development of training material as per the requirements 

• Testing AsInt’s applications with the support of the development team 
• Document management and versioning for up-to-date documentation 
• Have the desire and ability to work in a fast-paced agile project delivery environment 

• 2 to 5 years of strong project management experience, preferably in SAP product implementation. 

• BE or B. Tech degree with a minimum of 2 years of professional project delivery experience 
• Advanced Excel skills for data mining and normalization. Must be able to write excel formulas and VBA Macros, create graphs and visualizations 
• Power BI intermediate level proficiency – Create basic visualization as an end user 
• MS Access for data management 
• Excellent communication (Good Verbal, Written, and Presentation) and soft skills for client interaction 

• Basic SQL query 
• Application Testing from an end user perspective to create test scenarios 
• Working in Agile Methodology

GOOD TO HAVE 

• SAP Intelligent Asset Management product basic hands-on as an end-user 

• Basic Asset Management understanding 

Key Responsibilities:

• Creating and implementing efficient solutions to optimize the customer journey and experience
• Solid experience with customer journey mapping, process optimization, and process improvement
• Owning product implementation and contributing recommendations on product roadmap
• Defines the product vision, strategy, and roadmap.
• Monitor all projects and ensure achievement of all revenue objectives
• Achieve all business objectives and determine an effective strategy
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Campaign Management

Educational Requirements:

• 3+ years’ experience in the FinTech, product / project management
• Education: B Tech (Bachelor of Technology)

Skills:

• Strategy and Planning: Proficient in developing & implementing need-based plans
• Campaign Management
•  
• Excellent organizational and data analysis skills; ability to derive actionable conclusions from
• large data sets and statistical studies
• Maximizing profitability, Client Engagement, Revenue
• Products/promotions / discounts/ Cashback offers for B2C
• Customer Life Cycle Management
• Understanding the product Life cycle and sympathy towards customer pain points
• Works closely with stakeholders to ensure business case and customer satisfaction goals are met
• Measure project performance using appropriate tools and techniques
• Excellent communication and writing skills
• Team player

TECHNICAL SKILLS

• Computer Languages: Data Structure, Algorithms, DBMS (Conceptual), SQL DBA
• Software Packages: CleverTap (Mobile App Analytics Tool), MS office - Excel, PPT, Visio

Platform - Clevertap, Netcore

• 2 to 3years of professional experience as a Mobile app developer
• Should have had the experience of working with team as well as working directly with customers.
• Hands on experience in anycross platform mobile app development frameworks(React Native preferably, but not mandatory).
• Version control system experience (e.g. Git)
• Excellent communication skills (both verbal as well as written) is a necessity.
• Ability to learn and apply new technologies through self-learning

Responsibilities

• Ensure that theapplicationis optimized for various devices
• Work with other developers to ensure that the website is functional and visually appealing.
• Plan the layout of the applicationto support different device screen size.
• Test application to ensurequalityand efficiency
• Work with Clients directly to resolve issues as well as understand their requirements

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents

Job Summary

We are looking for a qualified Community Manager to join our team our Team.

The candidate should posses a creative drive and be able to articulate and document ideas to the design and marketing teams internally and externally. Organize and plan campaign, create trending topics and brand columns. He/She should have experience in working with a variety of social media and digital platforms and design tools with a solid understanding of good marketing principles.

Job Role & Responsibilities:

• Set, plan and implement social media and communication campaigns and strategies
• Provide engaging text, image and video content for all social media and professional accounts.
• Maintaining community active, find the core users and improve the interaction.
• Find the user's requirement, plan online or offline activities, stimulating user participation and improve the community influence.
• responsible for the maintaince of the Whatsapp group
• Respond to users in a timely manner.
• Monitor, track and report on feedback and online reviews.
• Organize and manage events to boost brand awareness.
• Coordinate with Marketing, PR and Communications teams.
• Liaise with Development and Marketing departments.
• Build relationships with users, industry professionals.
• Stay up-to-date with current social media trends.
  
  

Required Qualifications and Skills

• Mimimum 2+ years of experience of the community operation
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Must have successful cases
• Excellent interpersonal and presentations skills
• Perfect integrated operation (content operation/user operation/community operation) capabilities are preferred.
• Hands on experience with social media management
• Attention to detail, critical-thinker and problem-solver
• Bachelor/ Master’s degree in Marketing or relevant field

Job Type: Full-time

Job Location: Pune.

• Maintaining and updating databases in Excel, Mailchimp and other platforms 
• Executing marketing campaigns on Mailchimp and other email marketing platforms
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting
• Liaising and co-ordinating with suppliers including design agencies, hotels, publications and others
• Ad hoc support to team including assisting with events and promotional activity