Digital Marketing Manager

JD:

• Supporting the Executive Creative Director and the Creative Team with the development of concepts,

strategies, and client presentations.

• Lead projects completely from concept to execution on various brands

• Managing and supervising multiple projects and teams.

• Bring an ability to think and understand copy

• Ensuring resources are allocated according to project needs.

• Directing the design and development of creative materials.

• Ensuring brand identity and message consistency across channels.

• Meeting client objectives, values, budgets, and deadlines.

• Leading and participating in brainstorming sessions.

• Keeping up with the latest trends, strategies, and technologies.

• Evaluating creative team performance and guiding improvements.

Profile:

• BFA or BDes Graduate is a must have.

• Illustrative skills along with knowledge of Adobe Creative Suite is critical.

• Conceptual Thinking and illustration skills are of great value to us!

• Experience across Brand Design, Packaging, Print, Social-media and Typography will be of great

advantage.

• Understanding of FMCG, Retail, QSR, Real Estate categories will be a definite good to have.

• Should have proven experience of running successful campaigns across multiple media channels

• Ability to nurture and build innovative thinking culture in the organisation

• Ability to think and understand copy

• Proven experience of having worked with copywriters and other production departments.

• Ability to work with multiple stakeholders within the organisation and also with clients.

Job description 

Role : Java Developer 

Experience: 5+ years 

Work Location: Bangalore (Work From Office )

Requirements: 

Hands-on experience in Java/J2EE technologies in developing Web, Distributed Enterprise and Interoperable Applications. 

Expert level programming skills in Java OOPS concepts. 

Expertise in Spring boot ,Microservices 

Experience in using and developing RESTful APIs using JAX RS, Spring Rest using JSON and XML. 

Good to have Experience in developing SOAP API using JAX WS with (XML, XSD, DTD, WSDL). 

Good to have knowledge in Struts (Struts 1.0, JSP, JavaScript, jQuery, AJAX, Servlets) 

Prior hands-on experience & Knowledge in Docker & Kubernetes, Microservice Architecture (developing applications on cloud platforms) 

Good experience and understanding in Caching, Distributed/Scalable Architecture. 

Expertise in using GOF Design Patterns, Data Structures & Algorithms and reactive programming technologies 

Experience in Unit Testing Frameworks. 

Must have Degree in Computer Science or equivalent 

Experience with Product development companies will be preferred 

Experience in Gaming Domain using WebSockets in java will be preferred 

Strong verbal & written communication skills 

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

ENGINEERING MANAGER @REBEL FOODS

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system - The Rebel Operating Model.

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-%20b88586223ebe" target="_blank">link 1

https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-%20cb5b0cea4dc8" target="_blank">link 2

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 3

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 4

In order to understand more about the challenges that you might face at Rebel, it’s important that we go back to the inception and get acquainted about our journey to date. From the times when excel sheets served as our POS system at stores having one brand, to our evolution as a company that uses smart kitchens - we have traversed the phone, web, and app channels over time. From being a single brand restaurant, we moved to be a parent company with a dozen restaurant brands under the umbrella, while simultaneously moving our operations from a single kitchen to more than 300 locations across 30 cities in India and in a few international locations. The team of engineers at Rebel has built one of the most unique platforms in the world that can not only help operate a kitchen with multiple brands but also aids in operating business at scale. To give you additional perspective, the team has built more than 40+ products in the last 4.5 years. The innovation spans through technologies like polygon architecture (dynamic delivery radius) for a multi-brand operation from a kitchen, to managing each step of the kitchen ops — queuing, load/prep time, batching of orders, out of the door algorithms; inventory prediction based on consumption data, personal

recommendation engine, deep integration with every aggregator, last-mile delivery app, CRM systems, multiple brand websites and apps, reporting and analytics systems, and more. Everything that was mentioned has been built on a tech stack developed by our Engineers. This enabled us to tackle the massive complexity of a multi-brand operation while keeping all parts of the business supremely efficient and optimized.

We are now building Engineering 2.0 at our company. The vision is to make technology the Brain (AI, Machine Learning, analytics to drive every business decision of the company), the Body (robotics led automation at our Kitchens, driving tremendous operational efficiency), and the Mind ( building an AI/ ML-driven virtual personal butler for customers across app, web, and voice, like Netflix of food) at Rebel. This will mean working across technologies and product/engineering teams to build solutions that would be “first - time” in the world. Engineering @ Rebel will break new grounds.

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers.

You will enjoy working with us, if:

• You are passionate about solving customer problems using people, processes and technology
• You are an engineer at heart, obsessed with high quality software
• You have a flair for good technical and organizational design
• You are unafraid of making bold decisions to eliminate inefficiencies and improving the velocity of software development
• You are an owner and take responsibility for outputs and outcomes
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks and environments: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture, REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading a team of software engineers; owning and developing the roadmap to support your long term vision for the services and conducting tactical execution at the same time
• Hiring, mentoring and coaching your direct reports to be the best they can be, both in their current roles and in their careers
• Liaising with product, business and leadership teams to ensure business priorities are met
• Continuously improving management and engineering processes. Planning, estimating projects and tasks and ensuring software development best practices are being followed
• Working closely with engineers on day to day activities, including writing, reviewing and troubleshooting code
• Owning services, and managing ongoing features, fixes, and daily operations of services
• Teaching and mentoring team members

We’re excited about you if you have:

• At least 15 years of experience in software development, including experience building microservices and distributed systems
• Built and led high performing engineering teams
• Experience working with complex, high traffic, and consumer facing distributed platforms
• Proven engineering knowledge and experience
• The ability to operate at a managerial level as well as diving deep and getting your hands dirty when required
• Experience in establishing software development processes and practices; A track record of good project planning and execution
• Good communication skills, both in person and via the keyboard
• Made decisions that impacted technical design, development and planning for one or more projects / programs that impacted multiple teams or functions.
• Good programming skills in one or more languages: Java, Typescript, Javascript, C#, C++, Python or Ruby
• Experience working in Cloud environments: AWS or Azure or GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to mentor and teach junior and senior engineers
• The ability to collaborate effectively within and across engineering, product and business teams

• Experience in developing enterprise grade Android Mobile Apps, NDK, and SDKs.
• Experience in Rest i.e SQLite, Faragments, Activities, Intents, Google API’s (FCM, MAP, Analytics, AdMob etc.).
• Experience in apps development with Payment gateway Integration and POS terminal like VeriFone/Ingenico/Pax.
• Experience on client-server application involving web service calling.
• Knowledge of Android Life Cycle and Threading Concepts.
• Knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of material design, memory management, files I/O, network protocols, concurrency, multi-threading etc.
• Strong understanding of OOPs fundamentals, Java, Kotlin, JSON, Android 5 and above.
• Knowledge in architecting large solutions using patterns, like MVVM, VIPER.
• Knowledge of different screen sizes,andandroid version classes compatibility.
• Knowledge of Third party libraries like Volly, Retrofit, ButterKnife, Picasso.
• Knowledge of XML, JSON parsing, GPS and Google Maps integration.
• Knowledge of Firebase Services Other Third-party Services.
• Understanding of code versioning tool, like Git.
• Familiarity with deploying Android apps to the Google Play Store and should have published at least five Android app.
• Knowledge of OPENGL.