Sr. Site Reliability/ Engineering Manager

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

We are seeking a skilled Techno-Functional Consultant with deep expertise in Oracle Cloud HCM, 

specializing in Payroll and Time and Labor and Fast Formula creation. This role involves 

collaborating with cross-functional teams to deliver high-quality Oracle HCM solutions, ensuring 

data integrity, system efficiency, and alignment with business needs.

Key Responsibilities:

 Design and implement technical solutions for Oracle Cloud HCM with a focus on 

maintaining data integrity and optimal system performance.

 Should be able to debug production payroll issues and provide resolutions.

 Should be able to debug production Time and Labor issues and provide resolutions.

 Leverage tools such as HCM Data Loader, HCM Extracts, and BI Publisher to execute 

seamless data loading, reporting, and extraction processes.

 Collaborate with end-users to verify that technical components align with specified 

business needs and are defect-free.

 Develop and conduct thorough unit, integration, and regression testing to ensure technical 

components are robust and reliable.

 Resolve any identified issues efficiently, ensuring high-quality deliverables.

Technical Expertise:

 Utilize in-depth understanding of Oracle HCM Cloud architecture, data model, and 

associated technical components.

 Engage in complex Fast Formula development to support bespoke client requirements.

 Functional skills to support Payroll and Time and Labor modules.

Qualifications:

 Bachelor’s degree in computer science, Information Technology, or related field.

 A minimum of 6 years of experience in Oracle HCM Implementation.

 Excellent analytical, problem-solving, and communication skills.

Preferred technical expertise:

 Proficiency in Oracle Cloud HCM Fast Formulas, Payroll and OTL Support

Launch Your Career in IT – Join Us as a Business Development Executive (BDE)

Are you a recent graduate with strong communication skills and a passion for technology, sales, or client engagement? Here's your chance to kickstart your career in the booming IT industry—even if you don't have a technical background!

Who Can Apply!

• Recent graduates from any stream
• Strong Communication and interpersonal skills.
• Eagerness to learn about technology and sales.
• Self-motivated, proactive, and goal-oriented mindset.

What You’ll Do

• Learn the basics of IT services and digital products (training provided).
• Conduct market research to identify potential clients and business opportunities.
• Assist in the development of sales strategies to attract new clients and retain existing ones.
• Reach out to potential clients via email, phone, and social media to introduce our products/services.
• Build and maintain strong relationships with clients.

Why Join Us?

We believe your degree doesn’t define your future—your drive does. If you're hungry to learn, ready to work smart, and want to grow in a future-proof industry, this is your opportunity.

No experience? No problem. We’ll train you. Just bring the energy.

Looking to launch your career in Sales & Marketing? NuVeda is the perfect launchpad for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

As a Sales Development Representative, you’ll play a crucial role in NuVeda’s Sales & Pipeline Generation Activities. You’ll be working closely with the Sales & Marketing Team to design outbound campaigns & generate qualified leads that will result in new business opportunities.

Responsibilities

• Research, target, and identify new client opportunities on an ongoing basis.
• Develop targeted/personalized messaging for outbound cold calls, email, and LinkedIn outreach.
• Qualify prospects by understanding customer needs and budgets.
• Maintain a detailed database on the CRM with all customer communications.
• Collaborate with teammates and achieve quarterly milestones.

 Desired Skills

• Any graduate who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• 1-2 years of relevant experience in B2B SaaS Lead Generation is preferred.
• Knowledge of the SaaS ecosystem is preferred.
• Record of meeting and exceeding quotas and understanding of conversion metrics.
• Working experience in using social media tools (LinkedIn), lead generation tools (Apollo.io) and CRM tools (Zoho or others).
• Ability to work on omnichannel lead generation tactics.
• Ability to launch & orchestrate new content-based Sales Development campaigns.
• Excellent communication skills.

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

Job Purpose:

As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.

Key Accountabilities

·       Build and maintain a comprehensive and up-to-date bid materials and templates

·       Produce high quality solution and bid proposal to increase the winning chances of bids

·       Strategize and maintain standardization of products and solutions align to partnership strategy and business direction

·       Be the brand custodian

·       Team Manager

Job Responsibilities & Duties

·       Provides infrastructure presale support to internal/external team during bidding.

·       Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.

·       Provides infrastructure architecture design through industrial best practices and standards.

·       Provides infrastructure consultancy to internal/external team.

·       Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment

·       Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.

·       Ability to apply experiences and knowledge into Infrastructure solutions

·       Must have good technical skills and know-how to assist in technical solution selling

·       Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals

·       Excellent communication and presentation skills (Tender presentation)

·       Excellent documentation skills with fluent English for Technical write-up and proposal writing

·       Provides technical guidance to junior colleagues in their work

·       Any other duties as and when assigned.

Financial Accountabilities

·       To meet the set target revenue and profit yearly set by the management committee

Minimum Education/Qualifications

·       Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment

Minimum Years/Type of Experience

·       An experience Team player.

·       Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.

·       He/She should have good domain knowledge in Government bid process and their domain solution.

·       In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:

o  Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.

o  Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.

o  Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.

o  Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).

o  Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.

o  Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.

o  Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and      operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)

o  Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government      Commercial Cloud and Private Cloud

Product Manager 

Responsibilities:

• Manage agile product development process from product management point of view
• Develop and implement product strategies consistent with company vision
• Develop and maintain an understanding of the product, market, and competition
• Develop product positioning and go to market strategy
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and products
• Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features
• Analyze potential partner relationships for the product and lead the effort to integrate our applications with other leading industry systems
• Work with QA engineers to create test plans
• Serve as an in-house expert for our products and become the go-to person for all functional issues
• Keep abreast of the goings-on in the industry
• Make creative recommendations to expand product base and vision
• Manage all lifecycle stages for a product from ideation through sunset, with responsibility for ensuring that deliverables are understood and releases are delivered on time.

Skills Required:

• In-depth knowledge of Agile methodology for product development
• In-depth knowledge of  SCRUM & JEERA
• Outstanding communication, presentation and leadership skills.
• Excellent organizational and time management skills.
• Sharp analytical and problem-solving skills.
• Creative thinker with a vision.
• Attention to details.
• In depth knowledge of  following technologies:
• Frontend:
• Angular 2+, typescript. (Required)
• Backend:
• Django/DjangoREST, Python (Prefered) or NodeJs. 
• Good experience of microservices. 
• Mobile:
• Flutter/Dart or other Core Android/IOs development. 
• DevOps:
• Good understanding of AWS which includes(All required):
• Good expertise in Linux.
• EC2 instance management.
• Scalability (Horizontal or Vertical) which includes autoscaling.
• Proper use of S3 for static file management. 
• SNS or AWS email service.
• AWS resource cost optimization. 
• Proper knowledge of Load Balancers.
• Other:
• Bitbucket/GIT pipelines for automatic build and deploy.
• JIRA.
• Testing with professional test cases. 
• Database: SQL and NoSQL.

Experience :

• Minimum 4-7 years of  experience as a Product Manager 
• Masters in Computer Science, Engineering or similar relevant field