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My client is a leader in the Ed Tech space logo
Sr. Site Reliability/ Engineering Manager
My client is a leader in the Ed Tech space
Sr. Site Reliability/ Engineering Manager
WEN Women Entrepreneur Network's logo

Sr. Site Reliability/ Engineering Manager

at My client is a leader in the Ed Tech space

5 - 10 yrs
₹18L - ₹40L / yr
Delhi, Gurugram, Noida, Mumbai, Bengaluru (Bangalore)
Skills
Reliability engineering
Site reliability
Engineering Management
Reliability analysis

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

 

  •  System maintenance and administration of Applications and Software
  •  Integration with different systems and apps
  • Must have knowledge on Microservices
  • Should be proficient in scripting language Python, Good to have knowledge on Java
  • Excellent over Root Cause Analysis
  • Should be a technical as well as process-oriented candidate
  • Excellent Debugging and Monitoring skills
  • Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
  • Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
  • Responsible for operational support and problem resolution for application users and internal operations team
  • Identifying, tracking, managing and resolving project issues effectively and efficiently
  • Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
  • Review and implement the processes related to IT Support and Operations before handing over to Support Services
  • Strong ability to work independently on complex issues
  • Collaborate efficiently with internal experts to resolve customer issues quickly
  • Both Proactive & reactive in work approach
  • Should be willing to work in 24/7 work environment

Ideal candidate has:

  • 6-10  years 
  • Product Background 
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

Full Stack Developer - Averlon
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