
Sr. Site Reliability/ Engineering Manager
at My client is a leader in the Ed Tech space
Job Title: Sr. Reliability Engineer/ Engineering Manager
Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR
- System maintenance and administration of Applications and Software
- Integration with different systems and apps
- Must have knowledge on Microservices
- Should be proficient in scripting language Python, Good to have knowledge on Java
- Excellent over Root Cause Analysis
- Should be a technical as well as process-oriented candidate
- Excellent Debugging and Monitoring skills
- Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
- Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
- Responsible for operational support and problem resolution for application users and internal operations team
- Identifying, tracking, managing and resolving project issues effectively and efficiently
- Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
- Review and implement the processes related to IT Support and Operations before handing over to Support Services
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- Both Proactive & reactive in work approach
- Should be willing to work in 24/7 work environment
Ideal candidate has:
- 6-10 years
- Product Background

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The Role
Sales Development Representative (SDR)
Who we are
Nunify - What started as an idea to solve the problem of costly mobile app development, has now evolved into a globally reputable and renowned SaaS event technology platform.
We proudly serve a diverse clientele, including Fortune 500 giants like Google, Amazon, Microsoft, McDonalds as well as emerging startups like Swiggy and Flipkart. Our reach extends even further to luxury brands such as Louis Vuitton, celebrities, and even brides seeking to enhance their events.
With Nunify, our clients can seamlessly organize and elevate a wide range of gatherings, including events, conferences, exhibitions, meetups, town halls, and yes, even Weddings! (ask us how!)
Who are we looking for?
- Are you based out of Bengaluru?
- Do you have 3+ years of experience in Sales and lead generation best practices?
- Do you have 1+ years of experience in a SaaS company?
- Are you experienced selling to US/EU regions?
- Do you like to connect with new people?
- Do you like chasing down targets & challenges?
- A great bonus is if you are already working in the event or digital marketing industry!
**What will you do? **
- Identify potential customers through various channels such as cold calling, email campaigns, social media, and online research.
- Engage in outbound calls to understand prospects' needs, educate them about our products and generate interest.
- Qualify leads based on fit, budget, authority, and communicate the value proposition.
- Work with the sales team to schedule appointments, demos/meetings for further engagement.
- Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
- Develop product knowledge and stay updated on industry trends to communicate features, benefits, and competitive advantages.
- Collaborate with the marketing team to provide feedback on target audience profiles and messaging.
- Meet or exceed assigned targets and goals for lead generation and opportunity conversion.
**Why join us? **
- We have been around for a while now (since 2014)
- We know how critical employee well-being & culture is
- We won't stop you from experimenting & innovating
- We love to think BIG, and we want you to think big
- We know you will have fun at work since we have fun at work
Overview
Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.
We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.
Why Telstra?
- We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
- International presence spanning over 20 countries.
- We are one of the 20 largest telecommunications providers globally and the largest telecom provider.
- At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.
Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!
Our GBS team
The mission of the Global Business Services (GBS) unit is to leverage talent, technology and partnership to create growth, value, innovation and differentiation via a service mindset.
Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.
The role with us
As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.
What you'll work on
As a Software Engineer, you will be working on development project which will be based on API transitions, API Management ,API Monetization engine (based on Java, Springboot & AWS) and high traffic transactions.
Key responsibilities
As a Senior Software Engineer, you apply deep experience and technical know-how in the Software Engineering domain with-
• 7-10 years of experience
• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems
• Develop innovative software that maintains data/network security management, and leverage set processes to reduce the time between commission and production
• Authentically engage with and influence a multi-stakeholder landscape to translate customer needs into leading-edge software application products, services or systems that meet Telstra’s time, cost and quality standards
• Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms
• Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)
• Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have a significant degree of impact to the function or cross-functionally
• Take ownership of your own actions and decisions to drive positive outcomes within your team/mission, and provide guidance to more junior engineers in order to support their development and contribution to team/mission outcomes
Why join us?
The work is complex and challenging, but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.
________________
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

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