Sr. Site Reliability/ Engineering Manager
at My client is a leader in the Ed Tech space
Job Title: Sr. Reliability Engineer/ Engineering Manager
Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR
- System maintenance and administration of Applications and Software
- Integration with different systems and apps
- Must have knowledge on Microservices
- Should be proficient in scripting language Python, Good to have knowledge on Java
- Excellent over Root Cause Analysis
- Should be a technical as well as process-oriented candidate
- Excellent Debugging and Monitoring skills
- Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
- Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
- Responsible for operational support and problem resolution for application users and internal operations team
- Identifying, tracking, managing and resolving project issues effectively and efficiently
- Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
- Review and implement the processes related to IT Support and Operations before handing over to Support Services
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- Both Proactive & reactive in work approach
- Should be willing to work in 24/7 work environment
Ideal candidate has:
- 6-10 years
- Product Background
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Job Position : Application Developer VB.Net C#
Job location : Surat, Gujarat
Experience : 2+ years
- Programming knowledge of Windows Desktop Applications
- Proficient in Visual Studio 2017 and higher, XML, C#, VB.Net
- Good Knowledge of SQL Server 2008 and higher, DevExpress tool
- Strong knowledge of .Net Framework 2.0, 3.0, 3.5, 4.0 and 4.5
- Excellent organization, communication and interpersonal skills
- Good knowledge of SDLC, OPPS
Compensation:
According to Industry Standards
Salary will completely depend on the candidates profile, experience, exposure and competence demonstrated during the interview process.
We are looking someone who can join us ASAP.
LOCATION- SURAT , KATRAGAM
Roles & Responsibilities:-
- Discuss training plans with customers to build custom courses to suit their needs.
- Maintain records of training activities, participant progress, and program effectiveness.
- Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
- Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
- Update course documentation as needed to ensure timeliness and relevance.
- Has a mix of being a technical instructor, a solution architect, and an evangelist.
- Coordination of training schedules to ensure the most efficient use of resources.
- Work in tandem with peers in technical training to develop best in class training department across all areas of training.
- Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
- Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
- Help to create, test, and review new and existing courseware.
- Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
- Keep informed of and maintain proficiency with all company products.
- Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.
Skills
- Teaching
- Adaptability
- Public speaking
- Active listening
- Communication
KIME Careers is an Ed-Tech company that deals in distance learning programs and enrols students for the same for Universities. We bridge the distance between a working professional and college. with an aim to help a working professional decide the right career path towards excellence and growth through the best University Portfolio and prepare them to derive exceptional skills and competence to sustain in ever-evolving and challenging markets.
PROFILE – BUSINESS DEVELOPMENT EXECUTIVE ROLES & RESPONSIBILITIES- • Identifying opportunities for new Business Development through Lead Generation. • Co-ordinate pre-sales and post-sales follow up. • Presenting our product to potential clients. • Closing sales and working with the client through the closing process. • Building long term trusting relationships with clients. • Achieving Monthly targets. • Creating and maintaining a database of prospect clients; maintain a database ( Salesforce, Excel ) of prospective client information • Inside sales & Outdoor meetings if required. SKILLS REQUIRED
• Good Communication and Presentation skills. • Enthusiastic and Spontaneous. • Passionate about Sales.
QUALIFICATIONS REQUIRED-
Graduates/ Post Graduates.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Sales Manager, you will manage and lead a team of 8-10 inside sales people and will be directly reporting to National Sales Manager
What you will do:
- Recruiting, training, monitoring and improving the performance of the team
- Engaging with lending partners to ensure timely process of loan applications
- Reviewing the team’s performance on a regular basis, then developing or replacing staff to have a consistently high performing team
- Managing customer escalations
Desired Candidate Profile
- Any Graduation
- Should have experience in B2C tele sales management
- Experience in the education loans vertical is a plus, but not mandatory
- Should be familiar with Excel, Google Sheets, etc.
- Should be result-oriented and a have strong sense of ownership
- Must have good communication skills
· Primarily responsible for working on various service requests related to maintaining database security (roles, privileges, authentication), creating schema and copying data
· Work on installation, configuration, creation and administration of HP Vertica database clusters and AWS RDS MySQL database.
· Work with platform, product and other support teams to participate in release and change management processes to implement new features/functions as well support mandatory patches or upgrade activities on weekends.
· Responsible for database performance tuning, query tuning and database operations including migration and upgrade.
· Plan and implement periodic upgrades of database schema and perform testing and verification of released database schema upgrades.
· Configure and manage database backup and restore, participate in Disaster Recovery
· Create and maintain documentation, procedures and best practice guides for database deployment and maintenance.
- Point of Contact for Team Leads
- Point of Contact for Application team if any risk/issue is seen in the platform.
- Help Application team in case of test/data required.
- Engages the External Telephone network providers if required.
- Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
- Good Understanding of Microsoft Teams/Skype for Business Architecture.
- Migration experience from Skype for Business to MS Teams along with Direct Routing.
- Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
- Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
- Experience in configuring and troubleshooting Session Border Controller.
- Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
- Understanding of Microsoft Phone system infrastructure and its elements.
- Good Understanding of Microsoft Teams PowerShell commands & Scripting.
- Support the operation of Microsoft voice network services and perform voice-related MACDs
- Basic Understanding of AudioCodes IP Phones.
- Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
- Knowledge of O365 & Azure is a plus.
FORMAL EDUCATION AND TRAINING
- Degree in engineering or related qualification
- 5-10 years of practical experience in a similar role is a must
- AudioCodes Certified Associate (ACA) certification is a big plus.
- MS-700, 70-333, 70-334 Microsoft Certifications is a plus
KEY COMPETENCIES AND REQUIREMENTS
- A self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- Flexible approach to working hours (UK and US hours)
- Ability to work effectively under pressure.
- Excellent communication skills at all levels
- Good organizational and time management skills