SRE Lead

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

Role: Powertrain Diagnostics Engineer 

Location: Bengaluru 

Experience: 3-5 years 

About company: 

Requisimus is an IT consulting and service organization headquartered in Germany. With over 25 years of expertise and global presence, we are committed to customer excellence and focused in addressing niche areas of product engineering, process consulting and software development in automotive, railways, production automation, data management and business IT domains. Requisimus, India incubated since 2023, is focused to provided consulting and services for embedded product development and software solutions. 

Job Summary: 

The Powertrain Diagnostic Trouble Codes (DTC) Specialist having responsibilities for developing and managing the diagnostic trouble codes for powertrain systems. This role involves collaboration with cross-functional teams to ensure on-time delivery of diagnostic solutions that meet quality and regulatory standards. 

Key Responsibilities: 

• DTC Development and Management: 
• Experience in Diagnostics and Fault Management 
• Developing powertrain diagnostic strategies and DTCs, understanding of DTC Structure. 
• Ensure that diagnostic systems meet OBD I and II (On-Board Diagnostics) standards. 
• Maintain and update the DTC related Documents as new systems are developed and existing 
• systems are modified. 
• Knowledge of ISO14229. 
• Experienced programming with C/C++ 

Collaboration and Communication with Testing and Validation Team: 

• Working closely with the validation and vehicle testing teams for resolving reported issues to improve overall vehicle performance. 
• Based on testing & validate feedback: Analyzing, Diagnosing, Debugging and troubleshooting reported software issues, providing effective solutions. 
• Coordinate with software developers to ensure seamless operation and accurate reporting of DTCs. 
• Perform root cause analysis for diagnostic emissions and drivability cases. 

Documentation and Reporting: 

• Prepare comprehensive documentation for diagnostic algorithms and code functionalities. 
• Report on the performance and accuracy of diagnostic systems 

Support and Training: 

• Provide technical support to internal teams and external customers regarding diagnostic 
• systems. 
• Develop training materials and conduct training sessions 

Responsibilities: 

• Help impacts software quality and customer experience (CX) of product features. 
• Able to convert an LLD into code. Codes may need some refinement. 
• Solutions are tested (continuously testable, when possible) and may need 
• refinement. 
• Able to write reusable and well-structured code. 
• Understands software architecture (layers, software component, etc), has 
• knowledge about patterns 
• Understand and can use Algorithms, Data structures in solving problems. 

Basic Qualification: 

• Bachelor's degree in computer science or related technical discipline 0-1 years of experience 
• Impactful internship, if fresher out of college- preferred with reputed techno-product orgs 
• Excellent Functional skills- understands software architecture (layers, software 
• components) and has knowledge about design patterns. 
• Programming experience with at least one modern language such as Java, Node.js including object-oriented design. 
• Computer science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis. 

● Handle calls on leads generated for skin related services on our digital platforms. ● The initial call will be primarily a sales pitch followed by issue resolutions and query handling. ● Describe the services and USPs of the same and try to generate maximum conversions. Continuous follow ups with Potential clients ● Handle skin specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required. ● Tabulate and record responses from all channels on excel. Generate relevant reports from the same. ● Schedule appointments for clients and coordinate with the required therapist who shall visit the client ● Analyze quality of calls and strive for improvement.

Job Profile - Hospital Marketing

-Drive growth & revenue as per the plan and target.

-Increase patient footfall and bed days in each unit.

-Design & Execute marketing strategy and delivery mechanism

-To focus and improve all key parameters of branding & promotion of the organization.

Work Exp - 1 to 2 years of marketing in Hospital/ Healthcare/ Pharmaceutical/Medical Device industry

Srijan Technologies is a 18+ year-old technology services firm. For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal. In recent years Srijan has diversified into
i) Data Engineering using NodeJS and Python,
ii) Data Science -- Analytics and Machine Learning and
iii) API Management using APIGEE.

Srijan is approx 400 people. Srijan’s development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon, and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.

Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.

The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for ‘Honey traceability using Blockchain’.

The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBITDA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.

Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.

Responsibilities:-

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture.

With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects.

Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.

Requirements:-

● Prior experience building, leading, and architecting Drupal applications.

•  Knowledge of Drupal 8, 9 is a plus.
• Knowledge of at least 1-2 non-PHP frameworks.  Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Ability to guide technical discussions with both technical and non-technical audiences

● Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.

● Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Experience defining and scope a technical solution for large scale Drupal projects

● Experience working in a consulting or agency environment with direct interaction with enterprise-level clients preferred.

● Excellent ability to partner with both internal and external stakeholders.

● Strong leadership and presentation skills.

● Passion for the web, open-source development.

● Deep experience architecting web solutions.

• Understanding of HTTP Layers
• Understanding of API Modeling 
• Understanding the caching layers 
• Understanding of Microservice architecture.
• Understanding of the Event bus system.

● PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows server.

● 7+ years developing Drupal applications.

● Must be a self-starter that thrives in a fast-paced work environment.

● Knowledge of or experience with other CMS technologies and/or open-source technology is a plus.

● Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one

● Experience providing technical support or consulting strongly preferred.

● Strong problem-solving abilities, initiative, and the ability to thrive under pressure.

● Excellent interpersonal and English communication skills.

● Bachelor's or Master's degree in Computer Science or related discipline preferred

● Understanding of Virtualisation and containerization.

● Well versed with Build, Bake, and Run process of CI/CD

● Understanding of Debugging, Performance optimization and CI/Cd tools.

● Should have a pulse of the latest technology trend.

Must possess strong customer service skills

Excellent written and verbal communication

Must have good negotiation skills and must be able to create good presentations

Must have excellent interpersonal skills and must be detail-oriented and an active listener

Ability to work under pressure

Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.

A passion for sales & willing to visit the client's place on a daily basis.

Be ready to take a survey of the project by home.

Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits