SRE Lead

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations daily.

Qualifications

• experience in Sales and Core Sales skills
• good knowledge of lead generation
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Knowledge of freight brokerage is a Plus
• Ability to work effectively in a team environment.
• Knowledge of the logistics and transportation industry is a plus
• Bachelor's degree in Business Administration or related field

Strong Azure DevOps Engineer Profiles.

Mandatory (Experience 1) – Must have minimum 2+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).

Mandatory (Experience 2) – Must have strong experience in designing and maintaining YAML-based CI/CD pipelines, including end-to-end automation of build, test, and deployment workflows.

Mandatory (Experience 3) – Must have hands-on scripting and automation experience using Bash, Python, and/or PowerShell

Mandatory (Experience 4) – Must have working knowledge of databases such as Microsoft SQL Server, PostgreSQL, or Oracle Database

Mandatory (Experience 5) – Must have experience with monitoring, alerting, and incident management using tools like Grafana, Prometheus, Datadog, or CloudWatch, including troubleshooting and root cause analysis

Preferred

 UI/UX Design Expertise

✅ Strong experience in UI/UX design for Industry 4.0 applications (e.g., APM, IIoT, Predictive Maintenance).

✅ Ability to design intuitive user interfaces for complex industrial software.

✅ Experience in wireframing, prototyping, and creating mockups using tools like:

• Figma
• Sketch
• Adobe XD
• InVision

2️⃣ Data Visualization & Dashboard Design

✅ Expertise in designing visual representations of large datasets (charts, heatmaps, dashboards).

✅ Experience with data visualization tools like:

• Tableau
• Power BI
• ✅ Strong understanding of UX for data-heavy applications used by CXOs and industrial operators.

3️⃣ Industry 4.0 Knowledge & Usability for Industrial Applications

✅ Experience working on Industrial IoT (IIoT), Digital Twins, and Asset Performance Management (APM) platforms.

✅ Familiarity with predictive analytics, real-time monitoring, and industrial decision-making workflows.

✅ Understanding of industrial workflows & standards to ensure UI aligns with industry-specific needs.

4️⃣ Multi-Device & Responsive Design

✅ Ability to design for multi-device usability (desktop, tablets, handheld devices used on shop floors).

✅ Experience in creating mobile-responsive interfaces for field technicians and operators.

5️⃣ Collaboration & Agile Development Experience

✅ Experience working in agile product development cycles.

✅ Strong collaboration skills with:

• Data scientists & engineers (to ensure meaningful data representation).
• Marketing & customer support teams (to maintain design consistency).
• ✅ Ability to iterate designs based on usability testing and feedback.

6️⃣ Innovation & AI-Driven UX Features

✅ Experience in integrating AI-driven UX enhancements (e.g., AI-powered insights, predictive UI elements).

✅ Familiarity with edge computing & cloud-based systems in industrial settings.

7️⃣ Compliance & Accessibility

✅ Knowledge of industry standards & accessibility guidelines (e.g., WCAG for inclusive design).

✅ Experience in developing design libraries & systems to maintain consistency across applications.

Bonus Skills (Good to Have)

➕ Coding knowledge in HTML, CSS, JavaScript (not mandatory but helpful for working with dev teams).

➕ Experience with 3D UI/UX for Digital Twins or AR/VR interfaces.

➕ Understanding of cybersecurity principles in industrial applications.

Critical Takeaway:

This role is highly specialized in designing user interfaces for industrial applications, with a strong emphasis on data visualization, usability, and multi-device accessibility. The UI/UX Engineer must have deep experience in Industry 4.0 tools, predictive analytics, and industrial workflows while collaborating with cross-functional teams to enhance the usability of complex software platforms.

Key Responsibilities:

• Develop and fine-tune large language models for diverse applications.
• Implement and optimize LLMs to create efficient, scalable solutions.
• Build intelligent agents that utilize LLMs to interact and perform complex analytical tasks.
• Collaborate with cross-functional teams to integrate LLM technology into our products and services.
• Conduct research to stay ahead of the latest trends and advancements in generative AI and machine learning.
• Document and present model development processes and results for stakeholders.

Required Qualifications:

• 4-8 years of experience in machine learning, specifically with generative AI and large language models.
• Strong proficiency in Python and familiarity with AI and ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Experience in fine-tuning LLMs and deploying AI models in a production environment.
• Proven ability to design and implement AI agents using LLMs.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

• Technical consultation and development of new pages / templates / modules in Acquia Drupal.
• Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
• Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
• Check and apply Drupal security updates/patches as and when available on Drupal.org.
• Support [24]7.ai Web projects and go live/cutover activities.
• Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
• Skilled with SQL database management – from SQL to table manipulation.
• Manages all technical aspects of the CMS and Acquia development environments.
• Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
• Uptime monitoring.
• Project ticketing (for internal tracking).
• 24x7 Emergency support.

Key Competencies

• Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
• 3+ years of experience planning and implementing web projects
• Bachelor and Master Engineering degrees
• Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
• Databases: MYSQL, Oracle
• Operating System: Linux/Abuntu, Windows
• Libraries: JQuery, Angular JS, Bootstrap
• Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
• Source control: SVN, Git, Github
• Must have excellent attention to detail and create clean, organized code as well as document modifications.
• Excellent problem solving and debugging skills.
• Knowledge of web performance optimization techniques.
• Knowledge of web vulnerability prevention methods.
• Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
• Excellent written and verbal communication skills required.
• Ability to work within a rapidly changing environment, multi-task and prioritize.
• Must be innovative, self-driven, motivated, organized and detail-oriented
• Exhibit a high level of individual initiative.

• We need people with Test complete + Python.
• It's well and good to have Test Complete knowledge but Python knowledge is mandatory.
• C# is good to have too.

• Experience in Web and Mobile Applications
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Experience in Java, Python.
• Deep understanding of data structures and microservices.
• Knowledge of Node.js
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Familiarity with front-end technologies
• User authentication and authorization between multiple systems, servers, and environments
• Interaction with multiple data sources
• Good understanding of SQL
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git .