SRE Lead

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Function: Technology

Purpose of the Job:

The Developer will be part of a cross-functional Scrum team responsible for designing, developing, and testing diverse features of Airtel Payments Bank agile stream. Payments bank values software engineers who are motivated, creative, passionate and positive. You must be comfortable working closely with others and have solid communication skills. Software engineers who learn quickly and have strong technical skills will thrive at Airtel Payments Bank. You must have considerable experience with object-oriented programming and should be familiar with design patterns, data structures, database and other staples of practical software development

Key Deliverables :

• Research, design, implement and managing software programs
• Test and evaluate new programs
• Identify the areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code
• Determining operational practicality
• Deploying software tools, processes and metrics
• Maintaining and upgrading existing systems

Skills Required:

• Should have experience of working on Core Java/J2EE & OOPS concept
• Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
• Should have a good understanding of Hibernate and Other ORMs
• Technical design, implementation, deployment, and support.
• Perform development and unit testing, working closely with Business.
• Web Service (SOAP/REST) , Maven
• Build tool such as Jenkins
• Caching Technique(Radis, Hazlecast, aerospike)
• Database Knowledge - Oracle, MySQL

Qualification: Technical background (BS/MS in Computer Science/Engineering or related discipline/experience)

Responsibilities-

• Deliver technical strategies and solutions, application development, and end-users services
• Lead projects to implement new or enhance existing functionalities including articulating requirements and translating them into effective technical solutions
• Build and maintain strong relationships and partnerships with team members across globe and customer stakeholders
• Work collaboratively as a team player to develop mutually acceptable solutions, and act as a mentor to the team
• Solve problems and provide support, taking responsibility to make decisions when appropriate
• Effectively communicate with team members and customers, Be able to articulate technology to a non-technical audience
• Build relationships with technical team members in all offices
• Track and manage dependencies across lines of business and platforms, Maintain technical risks register with mitigations
• Create or maintain architectural artifacts like architectural overview, architectural decisions, integrations diagram, non-functional requirements
• Collaborate with other technical team members and create a forum for sharing knowledge
• Come up with innovative ideas to improve quality in delivery
• Deploy, administer and support Microservices components in a RedHat OpenShift environment
• Should be hands-on and be ready to write complex code while mentoring junior developers to learn
• Thrive in a fast-paced and dynamic work environment and lead by example

• 15-20 years experience working on projects utilizing: Java, Web Development/REST (preferably with Spring), Linux, JUnit, Mocking, Maven, JavaScript, GIT
• Experience in the following areas are preferred – Microservices, Spring Boot, Spring Security with OAuth2, SOAP and SOAP UI, Jenkins configuration, AngularJS, RedHat PaaS (RHEL, Kubernetes, OpenShift, Camel, Fuse)
• Well versed in front end and back end development
• Good understanding of encryption technology
• Knowledge of infrastructure especially cloud infrastructure is desirable
• Should be conversant with DevOps methodologies
• At least 3 years of experience as a technical lead – coaching, presenting architectural/design elements to customers and team members
• Should possess strong problem solving and analytical skills
• Should have experience reviewing code for team members and etching out a concrete code quality plan
• Should have at least two years of experience working on projects using Test Driven Development (TDD)
• Should have 2+ years of experience using JUnit on projects
• Consistent incorporation of best practices and standards while coding; in particular: secure coding practices
• Good Exposure to building secure and scalable applications
• At least 4+ years handling customers directly should have presented architecture artifacts and technical solutions to customers and influenced customers
• Excellent communication (verbal and written) and interpersonal skills – should be able to influence customer stakeholders and senior management
• Team player and ability to work proactively, provide mentorship and directions to the team and making technical decisions independently

• BE/MCA or equivalent area
• 15-20 years of software industry experience

Requirements:

• 3+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
• Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
• Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
• It is good to have knowledge of Kubernetes and Docker and related deployment technologies.
  
  

Roles & Responsibilities:

• Write well-designed, testable, efficient, and high-quality code.
• Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies.
• Contribute to all phases of the development lifecycle
• We believe leadership comes through ownership and so we love people who take ownership of their work and lead by example

• Well versed in Core Java, OOPs concepts, collections, multi-threading, concurrency, lambdas, and streams.
• Hands-on knowledge of Spring Core, MVC, JPA, Security, transaction
• Working knowledge of REST API designing as well as development, using Spring.
• Exposure to Spring Boot, Docker, Kubernetes, OpenShift for the microservices environment.
• Savvy with SQL and database concepts.
• Ability to use frameworks like JUnit, Mockito, etc., for implementing unit testing.
• Sound understanding of code versioning tools, such as Git/bit bucket with Maven.
• Should have worked in a CI/CD environment with TeamCity/Jenkins.

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/ME/BTech/MTech degree in Computer Science, Engineering or a related subject

• 4 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql and MongoDB

• Awareness of client-side technologies like JS and Jquery.

• Knowledge of algorithm and database queries

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.

Snapwiz was founded in 2010 by entrepreneurs who wanted to improve education and accelerate learning using technology and data analytics. Today Snapwiz platforms create personalized learning paths and build mastery of key skills and concepts. From kindergarten to college and beyond, our products help engage students and empower educators.

Snapwiz offers three platforms for different markets:

-Edulastic: personalized formative assessments for K-12 students, teachers, and school districts.
- Learning Spaces: digital courseware platform for higher education publishers including interactive textbooks, course communication, and adaptive practice and assessments.
- Glider: assessment and career development app that effectively matches technical professionals with jobs based on skills and competency.

More than 400,000 educators and 10 million students use our education platforms, and Glider helps top companies like Facebook, AT&T and Nutanix recruit and hire proven technical talent

https://snapwiz.com/" target="_blank">https://snapwiz.com/