Site Reliability Engineer

🚀 Hiring: Golang Developer (2-5 Years Experience)

📍 Location: Kolkata (Ecospace)

⏰ Shift: Day Shift

🎯 Required Skills & Qualifications:

🔹 2 to 5 years of hands-on experience in Golang development.

🔹 Strong proficiency in Golang & C programming.

🔹 Experience with microservices architecture & RESTful APIs.

🔹 Knowledge of concurrency & memory management in Golang.

🔹 Familiarity with databases like PostgreSQL, MySQL, or NoSQL.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

• Identified and pursued valuable business  

• Created vision and provided leadership for targeting  

• Demonstrated respect, friendliness and willingness to  

Looking For Java Backend Developer

Greetings from Skilltasy !!!!

Urgent Requirement…

Job Role – Java Backend Developer

Experience – 6+ year 

Work location –Bangalore/ Hyderabad

Notice Period – Immediate to 30 days

Skills -

· Develop enterprise-level applications and features using above mentioned technologies and tools.

· Collaborate with other developers, designers, and stakeholders to deliver highly functional features.

· Deliver on development requests while also setting accurate expectations, adhering to best practices, and creating modular and testable code.

· Adhere to an Agile methodology.

· Consider the user journey to create an intuitive user experience…

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About Client

Our Client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.

They empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.

 We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.

We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, 

Job Description – FullStack Developer

We are looking for a fullstack developer to be part of our tech team. If you are coding ninja and are motivated by the joy of creating scalable products and platforms this the role for you

1. You should have 2+ years of quality experience in building scalable digital products/platforms as a fullstack developer
2. Experience in big data analytics and engineering would be plus
3. You should have good command over Data Structure, Algorithms.
4. Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc.
5. You should have experience with react.js on the front-end, and python/mysql/big query/google cloud on the backend layer.
6. It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
7. You should enjoy going deep into that part of the 'full stack' that you are not an expert of?

Requirements

Qualifications and Experience: -

1.BE/MCA/MCS with 2-3 experience

2.Prito experience in working on product/platform development would be plus

3.Strong analytical, problem-solving and bias to action

 our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again..

Benefits

• Fixed Salary + ESOP
  
  
• Insurance for family 
  
  
• Company meals 
  
  
• Company events 

Urgently Hiring for Project Manager


Position: Project Manager  

Skill Sets and capabilities:

Should have worked as project manager or project lead at least for 2 yrs.

Total 6yrs+IT experience

Good knowledge of insurance

Excellent knowledge of SDLC

Decent communication skill

Good on project planning, effort estimation and costing

Good in people management (should have handled min 5 people team)

Good in client expectation management

Good in technical and functional troubleshooting

Should have worked on Java, J2EE, MVC, Oracle/MS SQL

Interested candidates who can join on an immediate basis please share their Resume ASAP

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

What will you work on?

Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Do you fit in?

1+ years of experience in React Native

• Ability to write well-documented, clean JavaScript code
• Familiarity with native build tools, like XCode, Gradle
• Understanding of REST APIs, the document request model, and offline storage
• Meaningful experience working on large, complex systems
• Ability to work through new and difficult React Native issues and contribute to libraries as needed
• A positive mindset and can-do attitude.
• Ability to create and maintain continuous integration and delivery of React Native applications.