Site Reliability Engineer

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

🚀 We’re Growing – Be a Part of It!

Are you ready to turn your words into impact? 💡

We’re on the lookout for a talented Content Writer to join our vibrant team in Rajkot, Gujarat!

✨ What’s in it for you?

🔹 A creative, growth-driven environment

🔹 Real opportunities to learn & innovate

🔹 Exciting projects + a passionate team that values your ideas

📌 Role: Content Writer (Work from Office)

🕒 Experience: 2–3 Years

📍 Location: Rajkot, Gujarat

Candidate must know Gujarati, Hindi, English. and from Rajkot or near by area.

Immence is looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients for the provided services, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

To be successful as a business development executive, you should attend all possible business events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our services always exceed expectations.

Position: Business Development Executive

Experience: 0-3+ year

Location: Vadodara (On-site)

Perks & Benefits: High Incentive Model

KEY RESPONSIBILTIES:

• Familiarizing yourself with all services offered by our company.
• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.
• Growing business through the development of new leads and new contacts.
• Identifying new revenue opportunities.
• Maintaining and updating sales, marketing and business development documentation.
• Collaborating with management on sales goals.
• Support the team with other responsibilities as required.
• Generating business through online freelancing portals like LinkedIn, Upwork, Freelancer, etc.
• Negotiating with clients to secure the most attractive prices.
• Crafting business proposals and contracts to draw in more revenue from clients.

KEY COMPETENICES, EXPERIENCE & SKILLS:

• Ability to maintain a high level of professionalism and confidentiality.
• Must be able to Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Market research about the client to be targeted.
• Must have knowledge into Lead Generation and closure.
• Must be proficient in Content Creation for various Social Platforms.
• Must have experience with Client Communication and Team handling.
• High attention to detail and a focus on fact-based decision making.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.
• Proficiency in MS Office.
• Experience in managing and growing sales teams.
• Excellent multitasking skills.
• Ability to prioritize tasks.
• Excellent verbal and written communication skills.

BENEFITS @IMMENCE:

• 5 days working.
• No Bond System.
• 18 Paid leaves + 10 Holidays.
• Team and Company Dinner.
• On-time Salary.
• Open and flexible time off (PTO) plus vacation time.
• Celebrations - Birthday, Festivals, Events, Picnics, Dinner etc.
• Technical Growth (Knowledge Sharing Program) to learn new things.
• Games Indoor & Outdoor.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

JOB DESCRIPTION

It is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, thisapp has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital. They are currently powering over 3.7 M ecommerce stores built by indian small businesses

and growing at a crazy rate.

We are looking for a full-stack developer to join our team who will be part of our new innovations team.

Responsibilities:

• Rapidly developing new user-facing features & product prototypes using React.js & Django.

• Will be responsible for new product prototypes, quick feature ideations & rapid response for critical issues

• Work on the their frontend store - Built with react & nextjs.
• Work on their backend - Built with Python Django & DRF
• Collaborate with existing team on our Android apps

Requirements:

• Familiarity with React & Next Js for frontend.
• Proficiency in backend development with Python Django & DRF
• Familiarity with Postgres, Elasticsearch & Mongo.
• Familiarity with Android app development with Native JAVA
• Familiarity with REST APIs architecture & working with third party APIs.

We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.

This person MUST have:

• Minimum of 2 year's experience in a similar role.
• Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
• Perform network maintenance and system upgrades
• Must be good in Linux platform and basic hardware.
• Provide Level-1/2 support and troubleshooting to resolve issues.
• Work on ticket portal for ongoing customer queries.
• Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• Good verbal and written communication skills providing call support to Internal and External End Users.
• Handle customer calls/emails regarding technical issues for end users.
• Strong communication skills
• Attention to detail.
• Linux, drafting for email and tickets, basic understanding of vmware is important.

Experience:

• Min 3 year experience

Location:

• Ahmedabad

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Designation: Asst. PR Manager / Manager

Department: Public Relations Team

Location: Bangalore / Mumbai / Kolkata / Delhi

Qualification: Masters in Public Relations, Journalism, Communications or a related field.

Experience: 3+ years of relevant experience in PR (Public Relations) and Communication.

Responsibilities:

1. Proven track record in designing and executing successful public relation campaigns
2. Experience with India’s technology, business and startup media landscape
3. Experience in managing media relations (online, broadcast and print)
4. Experience in acting as a company spokesperson, comfortable and skilled in both broadcast and print media interviews.
5. Solid experience with social media including blogs, Facebook, Twitter etc.
6. Experience in Event planning
7. Ability to work well in a startup environment
8. Strong Logical, Analytical Skills and data-driven thinking.
9. Excellent interpersonal and communication skills (verbal and written)

Salary: Upto 10LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

Role/ Responsibilities

• Lead a team of hard working backend developers. 
• Design APIs, DB, Queues, monitoring for micro services. 
• Writing, deploying and managing micro services. 
• Migrate existing components into distributed micro service architecture. 
• AWS Cloud / Google Cloud Platform (Manage Infrastructure). 
• API integration with 3rd parties. 
• Unit test cases, automation. 
• Database optimisation. 
• Design of highly concurrent backend architecture. 
• Handling high traffic data. 

Experience required: 

• Sound fundamentails in software design. 
• Must have worked on distributed and micro service architecture. 
• Sound fundamentals on scale/ performance/ memory optimisation. 
• Sound fundamentals of authentication, authorization, payment processes, data security. 
• Must have experience in Spring / Spring boot. 
• Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue. 
• Good to have experience in Junit / mockito unit test cases. 
• Good to have knowledge in Mysql (or any RDBMS). 

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.