Site Reliability Engineer

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence. 

Job Description:

jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

1. Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
2. Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
3. Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
4. Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
5. Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
6. Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
7. Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
8. Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
9. Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

1. Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
2. Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
3. Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
4. Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
5. Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
6. Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
7. Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
8. Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
9. Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

• Willingness to travel frequently for client meetings and events.
• Strong adaptability to a fast-paced, evolving startup environment.
• Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
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What We Offer

• Best-in class salary, benefits and performance-based incentives.
• High-impact role with growth opportunities to build and scale the sales function.
• A dynamic, inclusive, and mission-driven work environment.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

Role: Software Engineer (Integration)

Work Experience: Min. 2 years

About the Role

We are seeking a versatile Software Engineer (Integration) who thrives on solving complex technical challenges and connecting disparate systems with elegance and efficiency.

Responsibilities

●       Design, develop, and maintain robust integration solutions between multiple systems

●       Create scalable endpoints and implement efficient Cron jobs

●       Develop and optimize integration scripts using Python and JavaScript

●       Interface with legacy and modern systems, including SOAP and REST APIs

●       Perform comprehensive system mapping and data transformation

●       Architect solutions that bridge different technological ecosystems

●       Collaborate across teams to ensure seamless system interoperability

Technical Skills Requirement

1.   Programming Languages:

●       Expert-level JavaScript and TypeScript

●       Python scripting capabilities

●       Working knowledge of React

2.   Technical Expertise:

●       Backend development proficiency

●       SQL and NoSQL database integration

●       REST and SOAP API implementation

●       Endpoint design and optimization

●       System integration architecture

Soft Skills Requirements:

●       Exceptional problem-solving abilities

●       Strong client communication skills

●       Ability to ask precise, targeted technical questions

●       Adaptable and quick-learning approach

●       Detail-oriented with a holistic system understanding

Educational Qualifications:

●       Bachelor's degree in Computer Science, or a related field

●       2-5 years of professional experience

●       Proven track record of successfully connecting complex systems

●       Demonstrated ability to work across technological boundaries

Employment Type: Full-time

Work days: 5 days a week

Location: Udyog Vihar, Gurgaon

We are a fast-growing startup based in Gurgaon, and have just raised our Pre Series A! We are happy to offer the right compensation, the right ESOPs, and the right freedom and autonomy to the right candidate! 

We are looking for a Senior Backend Developer to take our product to the next level. 

* Development with NodeJS and front-end languages/frameworks (jQuery, ReactJS/AngularJS, CSS3, HTML5)
* 4+ years of SQL experience (MySQL preferred)
* Experience developing RESTful Web Services, Web APIs, and micro-services.
* Integrating with a third-party system via RESTful APIs.
* 4+ years of solid experience with SQL and NoSQL-based solutions.
* Experience with AWS deployments.
* Troubleshoot and resolve issues in production and non-production environments.
* Ability to write clean, modular, reusable code (using design patterns) and experience with a unit-test-driven approach to development.

* Familiarity with Elasticsearch is an advantage
* Experience with Redis is an advantage

Responsibilities:

• Building and developing web application using Angular 2+, Node Js and Mongo DB
• Maintenance and support of existing application
• Problem solving, debugging and analytical skills
• Monitoring and deploying application on Microsoft Azure

Technical / Functional Skills:

• 2+ years of hands-on experience in Angular 2+, Node Js, Mongo DB and Microsoft Azure

• Strong experience in performance tuning of complex Mongo DB queries
• Good understanding of Typescript, JavaScript (ES6), CSS, HTML
• Experience in the contact center industry preferred
• Experience in using Git/Bitbucket or any version control tools
• Graduate in IT, Computer Science or similar relevant field preferred

Attitudinal skills:

• Must be able to work without much assistance
• Great communication and interpersonal skills
• Analytical and process-oriented mindset

Key Responsibilities:

· You’ll be actively involved with development of server backend that support mobile apps.

· You’ll be architecting and implementing best-in-class complex ‘real time’ web software and/or messaging systems to power highly scalable apps for users.

· Translate high level business problems into scalable design and code. Create libraries & Utilities for larger consumption.

· Work closely with UI/UX designers to create exciting user experiences and ensure delivery of graphic assets as per modern web standards.

· You’ll be continuously keeping an eye on the latest cutting-edge technologies and leveraging these in one’s own and the team’s work as necessary.

· Care about the business results of what you build, not just the elegance of the technology you build.

· Work on the end to end stack (Platforms, UI, distributed systems, databases) rather than specialize in one area.

· And of course, get hands dirty by writing server-side code for mobile-based applications, create robust high-volume production applications, and develop prototypes quickly.

Eligibility

Desired Candidates Profile:

• 5+ years of experience on Node.js based web applications and systems development.
• Strong knowledge of MEAN, Linux/UNIX based development & client-side JavaScript/jQuery.
• Knowledgeable on ORMs, their utility and limitations.
• Knowledge of web services and serialization techniques like REST, SOAP, XML & JSON.
• Knowledgeable about caching mechanisms & tools like memcache, CDNs, nginx.
• Scripting experience in using Shell/Python for creating quick technology solutions to problems.
• Prior expertise of working with AWS Cloud, CDNs and other PAAS based services.
• A strong penchant for Object-Oriented Design.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancement software like SVN, Bugzilla, Jira etc.
• Prior experience in implementing Agile software methodologies.
• Passionate about software development & modern-day web technologies like:
• Server-Side JavaScript – Node.js, Backbone.js
• Web Sockets
• NoSQL based databases like MongoDB/Couchbase/Redis
• Big Data
• Taking responsibility and ownership in the team’s work.

Additional Requirements:

• B-Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs etc) or abroad.

Parikshram is a Bangalore based tech startup company, building the world's first career success platform for QA-Testing professionals around the world. Currently running through the social media channels with the name of “Software Testing Studio" (soon to be renamed as Parikshram), it has an active user base of ~0.2 million testing professionals and focuses on recruitment, upskilling and community building. The company is growing at a rapid pace and is hiring aggressively.

• 2+ years experience in WordPress CMS Installation, theme customizations.
• Should possess strong knowledge of SEO, Secure sites, Wordpress, Web Design Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages. Payment Gateway integration for WooCommerce (eg: Paypal, Razorpay, etc).