Heard of the Chalo before? Probably not.
Would you then believe that Chalo has 20,000 city buses on its platform across 25 cities, staffs 800+ people, issues 2mn tickets a day and reports a GMV of $250 million? If that left you surprised, we have clearly done a great job of building in stealth mode!
We are solving a real-world problem that affects 200 million Indians everyday and on the way, creating India's largest mobility company. If you are hungry to solve complicated problems, always build for massive scale and ready to commit yourself to delivering value to our stakeholders - we encourage you to keep reading.
How Large Is The Problem?
Transport is the #2 spend category for an average Indian household accounting for 20% of all expenses; only food is more. Bus tickets account for 60% of $60 billion annually of this expenditure i.e. 10x of taxis. However, each bus commuter spends the equivalent of 8 days a year waiting for a bus and bus operators have losses running into hundreds of millions of dollars annually.
What We Solve?
We aim to make travel better for everyone. Today we do so by improving the experience of taking city buses - 30 minutes less waiting, 50% lower ticket transaction cost. This kick starts a virtuous circle, where happier commuters means more rides which in turn means more revenue for our bus operator partners, which means better services for commuters. Our most important KPI is the revenue uplift achieved - we are currently tracking at 20% uplift, enabling some operators to be profitable for maybe the first time in this business.
The opportunity to build a company comes rarely, the opportunity to build a company that can so dramatically impact the lives of millions, comes once in several lifetimes. If that opportunity does come knocking, you better be prepared to grab it with both hands and then give all of yourself to it.