9+ Workflow management Jobs in India
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Director of Engineering — Flights Platform
AI-First Travel Commerce · High-Scale Distributed Systems · Marketplace Infrastructure
🌏 The Problem Space
A flight search looks trivially simple. It is anything but.
Every query you fire triggers a choreography of distributed systems operating in real-time — integrating with a dozen airline GDS/NDC providers, computing dynamic fares across inventory buckets and fare rules, ranking thousands of itineraries by relevance and business intent, and returning a ranked, priced, bookable result set — all in under 100ms.
→ Millions of search queries per minute
→ <100ms end-to-end SLA with external API dependencies
→ High-value transactions — a bug here means a missed booking, not a failed render
→ Pricing errors erode trust faster than any other failure mode
We are rebuilding the Flights platform as a real-time commerce engine for Bharat — AI-native from day zero, built to power both B2C consumer journeys and high-stakes B2B enterprise corridors.
This is a once-in-a-decade opportunity to build national-scale flight infrastructure from first principles.
🧠 What You Will Own
You will own the full Flights platform — systems, architecture, and the teams that build them.
Core System Domains:
•Search Systems — high-throughput, low-latency query pipelines returning ranked, bookable options
•Pricing & Fare Engine — dynamic pricing logic, fare rules, promotional overlays, and real-time validation
•Booking & Ticketing — transaction-critical flows requiring strict consistency, idempotency, and zero data loss
•Airline Integrations — managing unreliable external GDS/NDC APIs with retries, circuit-breakers, and reconciliation
•Post-Booking Flows — cancellations, modifications, refunds — correctness at the margin is non-negotiable
Platform Scope:
•High-scale APIs serving consumer apps, B2B enterprise clients, and third-party partners
•Event-driven state machines managing booking workflows across async boundaries
•Observability and reliability infrastructure across all mission-critical flows
Team Scope:
•Lead 15–30+ engineers across multiple product and platform teams
•Manage Engineering Managers and Principal/Staff engineers
•Own hiring, org design, and technical direction
⚙️ Core Engineering Challenges
This role is fundamentally about making the right trade-offs under uncertainty — at scale.
Latency vs. Accuracy — when do you serve a cached fare vs. call a live airline API?
Availability vs. Consistency — graceful degradation at booking time vs. strict price validation
Cost vs. Performance — when is an external API call worth it vs. a cache hit?
Scalability vs. Simplicity — the best system is the one your team can reason about under incident
🤖 AI-First Engineering
AI is not an afterthought. It is load-bearing architecture.
•LLM-powered pricing intelligence — dynamic fare prediction and demand signals
•RAG pipelines for fare rules, refund policy, and support automation
•Agentic booking resolution workflows — autonomous exception handling at scale
•MCP-based orchestration layers for multi-provider integration
⚖️ Key Responsibilities
Architecture & Distributed Systems
•Design and evolve sub-100ms distributed query systems serving millions of concurrent searches
•Build fault-tolerant booking pipelines with strong consistency and durability guarantees
•Drive Kafka-based event architectures for booking state management
Reliability & Observability
•Own 99.99%+ availability for booking and pricing systems
•Build deep observability — metrics, distributed tracing, structured logging, SLOs/SLAs
•Lead post-incident reviews and drive systemic reliability improvements
Business Partnership
•Partner with Product, Revenue, and Partnerships to translate commercial goals into architecture
•Influence platform roadmap, supplier strategy, and long-term technical investment
🛠️ Technology Stack
Backend: Java · Kotlin · Go · Python
Architecture: Microservices · Event-Driven (Kafka) · gRPC
Data: Redis · Aerospike · DynamoDB · Elasticsearch
Cloud: AWS (EKS, EC2, S3)
Observability: Prometheus · Grafana · OpenTelemetry
👤 Who You Are
•12–16 years in backend/distributed systems; 5+ Years in an Engineering Leadership role, led teams of 15–50 engineers
•Built and scaled large B2C + B2B platforms — Travel Tech, FinTech, or high-scale Consumer
•Deep expertise in real-time systems, marketplace dynamics, and external API integration
•Tier-I institute background strongly preferred (IIT / IIIT / NIT / IISC / BITS / VIT / SRM — CSE/ISE)
🚀 Why This Matters
Build national-scale infrastructure for 1.4 billion people
Sit at the intersection of AI · distributed systems · marketplace economics
Define the future of travel commerce in India — from architecture to product
Nimuki – D2C Kidswear Brand (by Purrple Orryx, Dubai)
About Nimuki
Nimuki is an upcoming D2C kidswear brand being built for the Indian market.
We are currently in the pre-launch stage — setting up supply, operations, and the core team from scratch. Nimuki is backed by Purrple Orryx (Dubai-based business), and India will be its primary growth market.
There is no “existing system” here yet, we’re building everything from the ground up.
Why this role exists
We are looking for someone who can own the India business end-to-end not manage it later, but build it from day 0.
This role exists so the business can run independently on-ground in Kolkata, without constant founder intervention.
You will act as the operational backbone of Nimuki India.
What this role really is
This is not a corporate BM role.
- There are no fixed systems yet
- There will be ambiguity
- You will create structure where none exists
You are the operator who makes things happen daily
What you will own
- End-to-end India operations (from production to delivery)
- Supplier coordination: sampling, production timelines, QC
- Launch planning and execution
- Shopify + payments + logistics readiness
- 3PL setup, dispatch, returns, and reconciliation
- Inventory accuracy and stock planning
- Customer experience and issue resolution
- Managing a small internal team + freelancers
- Building SOPs for all core workflows
- Weekly reporting and business dashboards
- Working capital discipline and inventory control
What success looks like (first 90 days)
You will help bring Nimuki to life with:
- A clear launch calendar
- Supplier + production tracking systems
- SKU master + inventory structure
- 3PL onboarding and dispatch workflows
- Returns and exchange processes
- Weekly founder dashboards
- A stable, low-chaos launch
Ongoing KPIs
- Launch goes live on time
- Stock accuracy > 98%
- Dispatch SLA adherence > 95%
- Smooth returns/refunds within timelines
- No major operational breakdowns
- Inventory and cash flow under control
Who we’re looking for
- 5–8 years of experience
- Background in D2C, e-commerce, apparel, or consumer brands
- Strong in execution across multiple functions
- Understands inventory, logistics, and basic P&L
- Comfortable working closely with manufacturers and warehouses
- Based in Kolkata (or willing to relocate)
- Hands-on with Excel / Google Sheets (Shopify familiarity is a plus)
Must-have traits
- Operator mindset (not just planner)
- Detail-obsessed
- Strong follow-up discipline
- Calm under pressure
- Comfortable with ambiguity
- Takes ownership without waiting for instructions
- Communicates clearly with founders
This role is NOT for
- Pure strategy / MBA-only profiles
- People with only marketplace experience (no D2C ownership)
- Agency-only backgrounds
- Candidates expecting structured corporate setups
- Title-driven applicants
Why join Nimuki
- Build a brand from zero to launch
- High ownership from day one
- Work directly with founders
- Shape systems, not just follow them
- Be part of the founding team in India
If you’ve operated or built something before and want to do it again and from scratch this time — we’d love to speak.
Nimuki – D2C Kidswear Brand (by Purrple Orryx, Dubai)
About Nimuki
Nimuki is an upcoming D2C kidswear brand being built for the Indian market.
We are currently in the pre-launch stage — setting up supply, operations, and the core team from scratch. Nimuki is backed by Purrple Orryx (Dubai-based business), and India will be its primary growth market.
There is no “existing system” here yet, we’re building everything from the ground up.
Why this role exists
We are looking for someone who can own the India business end-to-end not manage it later, but build it from day 0.
This role exists so the business can run independently on-ground in Kolkata, without constant founder intervention.
You will act as the operational backbone of Nimuki India.
What this role really is
This is not a corporate BM role.
- There are no fixed systems yet
- There will be ambiguity
- You will create structure where none exists
You are the operator who makes things happen daily
What you will own
- End-to-end India operations (from production to delivery)
- Supplier coordination: sampling, production timelines, QC
- Launch planning and execution
- Shopify + payments + logistics readiness
- 3PL setup, dispatch, returns, and reconciliation
- Inventory accuracy and stock planning
- Customer experience and issue resolution
- Managing a small internal team + freelancers
- Building SOPs for all core workflows
- Weekly reporting and business dashboards
- Working capital discipline and inventory control
What success looks like (first 90 days)
You will help bring Nimuki to life with:
- A clear launch calendar
- Supplier + production tracking systems
- SKU master + inventory structure
- 3PL onboarding and dispatch workflows
- Returns and exchange processes
- Weekly founder dashboards
- A stable, low-chaos launch
Ongoing KPIs
- Launch goes live on time
- Stock accuracy > 98%
- Dispatch SLA adherence > 95%
- Smooth returns/refunds within timelines
- No major operational breakdowns
- Inventory and cash flow under control
Who we’re looking for
- 5–8 years of experience
- Background in D2C, e-commerce, apparel, or consumer brands
- Strong in execution across multiple functions
- Understands inventory, logistics, and basic P&L
- Comfortable working closely with manufacturers and warehouses
- Based in Kolkata (or willing to relocate)
- Hands-on with Excel / Google Sheets (Shopify familiarity is a plus)
Must-have traits
- Operator mindset (not just planner)
- Detail-obsessed
- Strong follow-up discipline
- Calm under pressure
- Comfortable with ambiguity
- Takes ownership without waiting for instructions
- Communicates clearly with founders
This role is NOT for
- Pure strategy / MBA-only profiles
- People with only marketplace experience (no D2C ownership)
- Agency-only backgrounds
- Candidates expecting structured corporate setups
- Title-driven applicants
Why join Nimuki
- Build a brand from zero to launch
- High ownership from day one
- Work directly with founders
- Shape systems, not just follow them
- Be part of the founding team in India
If you’ve operated or built something before and want to do it again and from scratch this time — we’d love to speak.
Position: Production Intern (Technical)
Experience: 0–6 Months (Freshers/Recent graduates can apply)
Qualification: BTech (CS) or MTech (CS)
Mode: Remote (WFH)
Communication: Excellent English
Shift: 3:00 pm-12:00 am & 7:00 pm-4:00 am
Key Responsibilities
• Understand and support entire production workflow from receipt through delivery
• Assist in Non-Accounting Purchase Order (PO) related activities
• Communicate with technology team related to client requests and deliveries
• Communicate with technology team related to production needs and improvements
• Process in various stages of the production environment (Data Entry, Quality, Output generation, etc)
• Work independently on assigned non-accounting tasks, including direct client interaction
• Follow standard operating procedures (SOPs) and meet defined productivity and quality benchmarks
• Coordinate with internal teams to ensure timely and accurate task completion
• Maintain proper documentation and reports related to assigned work
Technical Skills (Preferred)
• BTech or MTech- Computer Science preferred
• Ability to support Automation-related jobs using basic programming and scripting skills
• Knowledge of the following technologies:
• .NET Core
• Python
• C#
• Power BI
• Mongo DB
• SQL
Additional Requirements (Work-from-Home Setup)
This opportunity promotes a healthy work-life balance with remote work flexibility. Candidates must have the following minimum infrastructure:
• System: Laptop or Desktop (Windows-based)
• Operating System: Windows
• Screen Size: Minimum 14 inches
• Screen Resolution: Full HD (1920 × 1080)
• Processor: Intel i5 or higher
• RAM: Minimum 8 GB (Mandatory)
• Software: AnyDesk
• Internet Speed: 100 Mbps or higher
About ARDEM
ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) service provider. With over 20 years of experience, ARDEM has consistently delivered high-quality outsourcing and automation services to clients across the USA and Canada. We are growing rapidly and continuously innovating to improve our services. Our goal is to strive for excellence and become the best Business Process Outsourcing and Business Process Automation company for our customers.
Key Responsibilities
- Assist in preparing project execution plans, schedules, and task allocations.
- Coordinate daily activities between field, processing, QA, CAD, and reporting teams.
- Maintain daily/weekly trackers and ensure workflow adherence and timely task completion.
- Manage project documentation including DPRs, logs, QA/QC sheets, and data records.
- Facilitate submission of raw data, processed data, and deliverables to clients.
- Track client feedback, manage revisions, and ensure timely data approvals.
- Support billing activities through measurement sheets, progress reports, and submission logs.
- Coordinate with clients for progress updates, scheduling, and deliverable acceptance.
- Identify project risks, track issues, and ensure timely resolution.
Key Performance Indicators (KPIs)
- On-time completion of milestones and deliverables.
- Accuracy and completeness of documentation and reports.
- Timely billing and reduced invoice approval delays.
- High client satisfaction levels.
- Improved workflow efficiency and reduced rework.
Preferred Qualifications & Skills
- Bachelor’s degree in Engineering, Geomatics, GIS, Management, or related fields.
- Experience in LiDAR, Drone Survey, GIS, CAD, or engineering project environments.
- Strong organizational, multitasking, and coordination abilities.
- Proficiency in MS Excel, MS Project, Google Workspace, and documentation tools.
- Strong communication and interpersonal skills.
About MyOperator:
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
About the Role
We are looking for a dynamic Assistant Manager – Human Resources to lead and manage end-to-end HR Operations. This role is perfect for someone who enjoys ownership, loves systems, and can run HR processes smoothly with speed, accuracy, and empathy. If you’re a people-centric, process-driven professional with strong experience in Zoho People and HR workflows—this is for you!
Key Responsibilities
- Own complete HR Operations lifecycle: Onboarding → Documentation → HRMS → Attendance → Payroll Coordination → Exit
- Manage and guide HR Executives to ensure smooth execution of daily activities.
- Drive HRMS (Zoho People) modules, workflows & automation end-to-end.
- Create, optimize & track HR workflows, forms, policies, and SLAs.
- Ensure compliance with statutory requirements & internal processes.
- Manage attendance, leave administration & geo-tracking rules.
- Coordinate payroll inputs & ensure timely monthly closures.
- Maintain employee records, dashboards, reports & audit data.
- Respond to HR tickets/queries with speed & empathy.
- Support engagement activities, culture programs & internal communication.
- Partner with leaders to ensure high HR experience & operational excellence.
Requirements
- 4–7 years of hands-on experience in HR Operations
- Must have strong experience in Zoho People (automation/workflows/reports)
- Experience managing HR Executives / small team
- Excellent communication, organization & problem-solving skills
- Understanding of HR policies, compliance, and operational frameworks
- Comfortable working in fast-paced & tech-driven environments
- Strong analytical mindset with data-first approach
Preferred Skills
- Experience in Zoho suite administration
- Comfortable with OKR-based execution
- Process creation & SOP documentation
- Employee experience & engagement mindset
Why Work With Us?
- Ownership-driven role – you run the show
- Opportunity to build and automate HR at scale
- Fast-growth tech company environment
- Collaborative culture
- Freedom to experiment & innovate
Who Will Love This Role?
- Someone who enjoys taking full ownership
- Someone who can manage people & processes
- Someone who loves working through HR tech & data
- Someone who loves improving systems & employee experience
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Why Join Us?
- Be part of a high-growth SaaS organization impacting the way businesses communicate.
- Opportunity to work directly with business leaders and decision makers.
- Grow your career in strategic and modern HR practices.
- Competitive compensation and a collaborative work culture that values initiative and ownership.
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/
- Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
- Collaborate with functional teams to gather and document requirements for customizations and integrations.
- Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
- Develop and maintain technical documentation, including design documents, specifications, and test plans.
- Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
- Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements
NodeJS (Node.js)
React.js
React NativeWe are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you! Job has flexible or temporary work from home options.
Job Responsibilities-
- Requirement gathering, UML & Database modelling and documentation
- Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
- Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Address and improve any technical issues
- Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
Requirements-
- BSc degree in Computer Science or similar relevant field
- Previous working experience as a MERN Stack Developer for 3+ years
- Experience with modern frameworks and design patterns
- In depth knowledge of NodeJS, ExpressJS or Restify
- Experience of implementing applications using Angular or React
- Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
- Hands on experience with JavaScript Development on both client and server-side
- Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
- Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
- Rest API development, documentation and testing using tools like Postman
Knowledge of the following will be considered as an advantage-
- Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
- Javascript based workflow engines and Flow-Based Programming
- Consumer Web Development Experience for High-Traffic, Public Facing web applications,
- Experience with cloud technologies
- Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
- Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
- Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
- React with WordPress Headless CMS using frameworks like Frontity.org
- org for authorization and access control models
- io microfrontend’s architecture framework for highly modular fully flexible applications
- Speech Recognition , voice interface , and other AI functionility
- React native mobile, Electron desktop application conversion
- Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.
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