11+ Workflow management Jobs in Bangalore (Bengaluru) | Workflow management Job openings in Bangalore (Bengaluru)

Job Summary:

We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.

Key Responsibilities:

- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.

- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.

- Provide training to the client's users and ensure that they are comfortable using the software.

- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.

- Create and maintain workflow documentation and ensure that it is up-to-date.

- Facilitate user acceptance testing and sign-off by clients.

Qualifications and Skills:

- Bachelor's degree in Computer Science, Engineering, or a related field.

- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.

- Strong understanding of workflow design and implementation methodologies, tools, and techniques.

- Experience with business process mapping

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Familiarity with SaaS software development and project management methodologies is a plus.

Website : www.kapturecrm.com

LinkedIn : https://www.linkedin.com/company/kapturecrm/

YouTube : https://www.youtube.com/c/KaptureCRM/videos

As a Customer Success Associate, you’ll be the driving force behind exceptional learner experiences - from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!

What You'll Do:

• Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post purchase support, ensuring a seamless and rewarding experience.
• Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
• Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
• Build Strong Relationships: Go beyond solving queries, foster deep learner engagement and loyalty by actively listening and responding to their needs.
• Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
• Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.
• Operational Excellence: Own performance metrics like CSAT, first response time, resolution speed, and ticket volume along with building internal SOPs for scalable, predictable learner support.

What makes you a great fit?

Must-Haves:

• 2-4 years of Customer Success and/or Operational Strategy experience
• Proven ability to think in systems and processes, not just in one-off fixes
• Experience building SOPs, quality standards, or scalable support mechanisms
• Strong ownership mindset with the ability to self-manage and self-prioritize
• Excellent communication (written + spoken) and problem-solving skills
• Familiarity with CRMs, Excel/Sheets, dashboards, and support tools

Nice-to-Haves:

• Experience in EdTech, career platforms, or skilling-focused ecosystems
• Worked in a scale-up where LTV, user experience, and operational rigor co-exist
• An eye for identifying learner friction and converting it into delight

About Us: 

At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with: AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback. Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders:

LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes. We’re proud to be recognised by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us?

At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

Lead Drone Software Engineer

About the Role

We are hiring a Lead Drone Software Engineer to architect and develop embedded flight software, autonomy algorithms, and AI-powered navigation systems. You will build the intelligence that powers our drones.

Responsibilities

• Develop flight control algorithms using PX4/ArduPilot/ROS.
• Build real-time embedded systems for obstacle avoidance, GPS-denied navigation, and autonomy.
• Implement sensor fusion algorithms (LiDAR, IMU, GPS, vision-based SLAM).
• Develop AI/ML and computer vision systems for object detection and terrain mapping.
• Create ground control systems (GCS) for mission planning and telemetry.
• Integrate cloud-based platforms for fleet management and data analytics.
• Ensure regulatory compliance (geo-fencing, fail-safe, BVLOS).

Qualifications

• B.E./M.Tech in Computer Science, Robotics, or related field.
• 4- 5+ years in embedded software, robotics, or UAV development.
• Strong programming in C/C++, Python.
• Hands-on with ROS, PX4, ArduPilot, MAVLink protocols.
• Experience in AI/ML frameworks (TensorFlow, PyTorch, OpenCV).
• Knowledge of networking, cloud APIs, and cybersecurity for UAVs.
• Prior UAV/robotics product experience highly preferred.

Primary Responsibilities:

• We need strong SQL database development skills using the MS SQL server.
• Strong skill in SQL server integration services (SSIS) for ETL development.
• Strong Experience in full life cycle database development project using SQL server.
• Experience in designing and implementing complex logical and physical data models.
• Exposure to web services & web technologies (Javascript, Jquery, CSS, HTML).
• Knowledge of other high-level languages (PERL, Python) will be an added advantage
• Nice to have SQL certification.

Good to have:

Desired Candidate Profile

• Post graduate degree in relevant field
• 5-6 years of relevant experience
• Experience in social media and content marketing
• Sound knowledge of Wordpress and social media platforms
• Strong SEO skills
• Prior startup and B2B experience are preferred
• Excellent team player with great communication skills    

• Extensive experience in building REST APIs
• Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
• The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
• Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
• Experience of working with code repositories such as Github and GitLab.
• Fluent written and spoken English.
• Experience of working on Cloud environments and experience in AWS is preferred.
• Experience in Dockers and Kubernetes for deployments

• Design and documentation of the CashLobe technology stack
• Code / implement the CashLobe technology stack
• Deploy and maintain the CashLobe technology stack
• Engage with leadership team to help evolve the CashLobe technology stack offerings

• Have pre-built deployment pipelines CI/CD across environments DEV/STAGING/PROD
• Knowledge of developing using Python and specifically the data/number crunching frameworks like NumPy, pandas, scikit, etc.
• Experience in the Fintech domain and specifically the banking & accounting systems