Senior Project Manager

Job Summary

We are seeking a dynamic Asst Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.

Experience : 3 to 7 years

Should be from apparel brand

Key Responsibilities

Lead end-to-end store operations ensuring premium service standards

Drive sales targets, AOV, conversion, and repeat customer engagement

Build, train, and motivate a high-performing sales team

Deliver personalized styling and customer experience for HNI clients

Maintain visual merchandising as per brand and seasonal guidelines

Monitor inventory, stock movement, shrinkage, and replenishment

Analyze KPIs, sales reports, and take corrective actions

Handle customer escalations with a luxury-first mindset

Ensure SOP, audit, and compliance adherence

Skills & Competencies

Strong leadership and team management

Excellent customer service and luxury selling skills

Eye for fashion, styling, and brand presentation

Sales analytics and KPI-driven approach

Strong communication and interpersonal skills

Qualifications & Experience

Graduate in any discipline (Fashion background preferred)

3–8 years of experience in premium / luxury apparel retail

Proven experience handling high-value customers and targets

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Job Description: Senior Talent Acquisition Specialist (Non-IT)

Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.

Key Responsibilities:

1. Recruitment Strategy Development:

  - Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.

  - Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.

2. Sourcing and Candidate Identification:

  - Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.

  - Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.

3. Candidate Screening and Assessment:

  - Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.

  - Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.

4. Interview Coordination:

  - Coordinate and schedule interviews between candidates and hiring teams.

  - Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.

5. Candidate Relationship Management:

  - Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.

  - Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.

6. Employer Branding:

  - Represent the organization in a positive and professional manner, both online and offline.

  - Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.

7. Offer Management and Negotiation:

  - Extend job offers to selected candidates and negotiate compensation packages within established guidelines.

  - Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.

8. Data and Reporting:

  - Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).

  - Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.

9. Collaboration and Continuous Improvement:

  - Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.

  - Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.

 Qualifications and Requirements:

- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.

- Strong understanding of recruitment processes, techniques, and tools.

- Excellent communication and interpersonal skills.

- Familiarity with applicant tracking systems (ATS) and other recruitment software.

- Ability to handle multiple priorities and work in a fast-paced environment.

- High level of professionalism, ethics, and integrity.

 Targets Vs Scope of Work

-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.

-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.

-Should be able to get Right Fit Skilled best Talent for the positions given to work on.

-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.

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IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

Responsibilities

• Own the messaging, style and tone of voice for TraceX
• Own the content strategy and calendar for different forms of content published by TraceX across its channels
• Custodian of the TraceX content guidelines and playbook, to be followed by employees across the organization when creating content for public consumption
• Develop editorial guidelines including for style and tone, creating enablement and training resources for stakeholders
• Work with a cross-departmental team, maintain the master content calendar for all web platforms including social media, website, and blogs
• Identify key segment pain points & communicate product value proposition across various channels
• Develop product messaging that differentiates new products and services from others in the market
• Communicate and develop content that show the value of new products and services for prospects and customers across different buying stages
• Own + Support in creating product content such as case studies, videos, website content, and blog posts
• Editorial responsibilities - Ensure stringent quality control for all external content being published on TraceX’s channels – social media, email newsletters, Press Releases, External articles etc.

• Collaborating with stakeholders such as freelance writers, editors, social media and brand marketers, and SEO specialists to create and refresh content to capture crucial SERP real estate
  
  

  Qualifications:

  • 5+ years experience in B2B SaaS or relevant fields
  • Tools Expertise: Experience on tools like WordPress, AHREF, Google Analytics, SEMRush, Ubersuggest, or their equivalent
  • Mastery of spoken & written word with excellent communication skills
  • Strong SEO knowledge and experience of search engine optimization practices, including ON Page and OFF Page Optimization
  • Sound judgment and decision-making ability in complex, ambiguous situations
  • Efficient project management and stakeholder management skills to scale content marketing programs

Selected candidates day-to-day responsibilities include:

1. Working on computer vision/image processing applications like object classification, segmentation, etc.
2. Working on deep learning algorithms for machine vision based inspection usecases
3. Working on Machine Vision Cameras involving variety of Lens, Filters and other Optical Elements to collect data
4. Having full stack development experience will be plus