Cutshort logo
Kapture CX logo
Senior Project Manager
Senior Project Manager
Kapture CX's logo

Senior Project Manager

Deepika Dhanraj's profile picture
Posted by Deepika Dhanraj
2 - 10 yrs
₹3L - ₹15L / yr
Bengaluru (Bangalore)
Skills
Project Management
Communication Skills
SaaS
Interpersonal Skills
Problem solving
Workflow optimization
Workflow management
Agile/Scrum

Job Summary:

 

We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.

 

Key Responsibilities:

 

- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.

- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.

- Provide training to the client's users and ensure that they are comfortable using the software.

- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.

- Create and maintain workflow documentation and ensure that it is up-to-date.

- Facilitate user acceptance testing and sign-off by clients.

 

Qualifications and Skills:

 

- Bachelor's degree in Computer Science, Engineering, or a related field.

- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.

- Strong understanding of workflow design and implementation methodologies, tools, and techniques.

- Experience with business process mapping

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Familiarity with SaaS software development and project management methodologies is a plus.

 

Website : www.kapturecrm.com

LinkedIn : https://www.linkedin.com/company/kapturecrm/

YouTube : https://www.youtube.com/c/KaptureCRM/videos

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kapture CX

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

WE ARE KAPTURE!


An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.


KAPTURE PEOPLE ARE YOUR PEOPLE

Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.


  • CEO- Sheshgiri Kamath
  • CTO- Vikas Garg
  • VP - SALES: Rajeev Prasad
  • VP - Operations:Akash Kakkar
  • AVP - Product: Soujanya Prabhu


WHAT WE DO

At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.


Know more about us: https://www.kapture.cx/about-us

Read more

Company video

Kapture CX's video section
Kapture CX's video section

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Azbil India
Azbil India
Agency job
via Hunarstreet Technologies pvt ltd by Priyanka Londhe
Navi Mumbai
4 - 7 yrs
₹7L - ₹13L / yr
Presales
BMS
ELV
HVAC
industrial automation
+2 more

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

  • Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
  • Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
  • Customer Solutions: Understand customer requirements and present customized technical solutions that align with their business goals.
  • Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
  • Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
  • Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
  • Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
  • Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
  • Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
  • Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
  • Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
  • Internal Support & Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
  • Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
  • Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
  • Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
  • Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications & Skills Required:

  • Strong technical skills and comfort in leading technical discussions.
  • Sales aptitude with a keen interest in interacting with customers.
  • Proactive approach with a strong customer focus and problem-solving skills.
  • Ability to quickly learn and adapt to new products and technologies.
  • Excellent interpersonal and teamwork abilities.
  • Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
  • Familiarity with commercial terms and conditions and their application in sales processes.
  • Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

  • Engineering Degree (Electrical, Electronics, Mechanical)
  • Strong communication and presentation skills.
  • Familiarity with basic PLC and DDC design and software applications.
  • Experience: 3-5 years of relevant in BMS or HVAC/ELV industry


Read more
Hyderabad
6 - 8 yrs
₹20L - ₹25L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+1 more

iOS Developer with minimum 7 years of experience and he must expertise in iOS Swift, XMPP, Jabber, messaging and chat services, WebRTC, Ejabberd, Web Sockets and VOIP Calling

Read more
Matellio India Private Limited
Harshit Sharma
Posted by Harshit Sharma
Remote only
3.5 - 10 yrs
₹5L - ₹25L / yr
ASP.NET
SQL server
skill icon.NET
skill iconC#
ASP.NET MVC
+7 more

Requirements:

1.3+ years of strong programming experience with .Net Framework and .Net Core based software applications. (.NET,.NET Core, C#, ASP.Net, JavaScript framworks, Web API, MS SQL Server, Cosmos DB, Docker, Azure Cloud)

2. Strong knowledge of Microservices based Architecture, Design Patterns and Principles.(Optional) / Hands on experience on React Js /Redux (Optional)

3. Prior experience in handling application with larger volumes of data .

4. 3+ years of experience of designing high-performance enterprise software application.

5. Works with application development team to solve technical challenges with industry best practices.

6. Addresses and resolves complex technical issues with internal/external customers.

7. Design software systems with various Microsoft technologies and ensure compliance to all architecture requirements.

8. Review infrastructure for any issues and recommend solutions.

9. Very important to be good communicator and updates management team with the weekly/monthly status.

10. Analyzes enterprise system performance. Develops and implements system performance improvements.

11. Participates in development activities including code reviews, as well as coding and testing of new enhancements.

 

Read more
Codzgarage Infotech
Ahmedabad
2 - 4 yrs
₹4L - ₹9L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+8 more

Job Description:

Position: Angular + .NET Developer (Full Stack Developer)

Exp: 2+ Years of experience


Skills:

  • Ability to work independently in Angular 7+ version.
  • Must have experience in .NET MVC or .NET Core for 1+ year 
  • Must have experience in Web API Development.
  • Strong Proficiency in JavaScript with oops Concepts
  • Strong proficiency with JavaScript, HTML5, CSS3, and bootstrap.
  • Good experience or exposure to usability best practices for browser-based web applications
  • The latest version of Angular is preferred.
  • Experience in integrating client-side components with server-side components in a web- application context
  • Proficient in code versioning tools such as Git and SVN
  • Ability to write quality code that is reusable, testable, and efficient
  • Experience in following an agile development process.
  • Being well versed with the error handling process.


Read more
Avegen Health
Olivia Adhikary
Posted by Olivia Adhikary
Pune
2 - 5 yrs
₹7L - ₹16L / yr
Mobile App Testing (QA)
Appium
Software Testing (QA)
Test Automation (QA)
Selenium
+9 more

Avegen is a digital healthcare company empowering individuals to take control of their health and supporting healthcare professionals in delivering life-changing care. Avegen’s core product, HealthMachine®, is a cloud-hosted, next-generation digital healthcare engine for pioneers in digital healthcare, including healthcare providers and pharmaceutical companies, to deploy high-quality robust digital care solutions efficiently and effectively. We are ISO27001, ISO13485, and Cyber essentials certified; compliant with NHS Data protection toolkit and GDPR.

 

Job Summary:

 

We are looking for a Mobile Automation Tester who is passionate in Mobile App Automation and works in one or more mobile automation frameworks. 

 

Roles and Responsibilities : 

 

  1. Write, design, and execute automated tests by creating scripts that run testing functions automatically.
  2. Build test automation frameworks.
  3. Work in an agile development environment where developers and testers work closely together to ensure requirements are met.
  4. Design, document, manage and execute test cases, sets, and suites. 
  5. Work in cross-functional project teams that include Development, Marketing, Usability, Software Quality Assurance, Customer Learning, and Support.
  6. Review test cases and automate whenever possible. -Educate team members on test automation and drive adoption. 
  7. Integrate automated test cases into nightly build systems.

 

Required Skills:

  1. Previous experience working as a QA automation engineer.
  2. Experience in Mobile Testing. IOS automation and Android automation.
  3. Hands-on experience in any programming language like Java, python, javascript, Ruby, C#.
  4. Experience & knowledge of tools like JIRA, Selenium , Postman, Web and App test automation.
  5. Ability to deliver results under pressure.
  6. Self-development skills to keep up to date with fast-changing trends.

 

Good to Have Skills:

 

  1. Experience working with CI/CD pipelines like (Jenkins, Circle CI).
  2. API, DB Automation.
  3. Excellent scripting experience.

 

Educational Qualifications:

 

● Candidates with Bachelor / Master's degree would be preferred

Read more
K12 Techno Services
at K12 Techno Services
1 video
7 recruiters
Samrat  Bose
Posted by Samrat Bose
Bengaluru (Bangalore)
3 - 8 yrs
₹10L - ₹12L / yr
Game development
skill iconC#
Unity 3D
Game Design

Designation: Sr. Game Developer


Department: Game Development Team


Location: Bangalore


Qualification: Any Graduate or Post Graduate


Experience: 3+ years of relevant experience a Unity Game developer.


Responsibilities:


1. To write efficient code and bring to life new educational games for 3-8 year olds.

2. Work with the various academic teams to understand what educational concepts are best delivered through games, and create and build innovative games through a process driven approach.


Skills:


1. High & low-level architecture, including strong object-oriented design concepts.

2. Excellent knowledge of Unity and C#

3. Experience with game physics and particle systems.

4. Perform memory and performance optimization of Unity3d

5. Design, build and maintain efficient, reusable and reliable code.

6. A strong foundation in algorithms, design patterns and data structures

7. Good problem-solving skills & communication skills


Salary: Upto 12LPA (Negotiable)


Contact Person: Ms. Sharayu Indulkar (Recruitment Team)


IMMEDIATE JOINING PREFERRED!

Read more
MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Akhilesh Nair
Posted by Akhilesh Nair
Remote only
3 - 5 yrs
₹8L - ₹20L / yr
skill iconPython
skill iconDjango
skill iconFlask

We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

 

Responsibilities
  • Writing reusable, testable, and efficient code
  • Design and implementation of low-latency, high-availability, and performant applications
  • Implementation of security and data protection strategies like circuit breaker, rate limiting.
  • Integration of data storage solutions like OLTP(RDS, Postgres), OLAP(Redshift) and Cache(redis, memcache) servers with applications.
  • End to end responsibility from development to production.
  • Ability to work in odd hours in-case of emergencies.
  • Well aware of server-less, containers and microservices technologies(like Lambda, Fargate, ECS, EKS).

 

 

Requirements

  • Experience 1.5+ yrs in the Software Industry.
  • Mastery in Python with knowledge of at least one Python web framework (such as Django, Flask) with amazing debugging skills.
  • Familiarity with some ORM (Object Relational Mapper) and caching libraries
  • Understanding of the threading limitations of Python, and multi-process architecture
  • Good understanding of server-side templating languages such as Jinja 2, Mako
  • Basic understanding of front-end technologies, such as Jquery, JavaScript, HTML5, and CSS3
  • Understanding of accessibility and security compliance
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of fundamental design principles behind a scalable application
  • Familiarity with event-driven programming in Python
  • Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
  • Able to create extendible database schemas that represent and support business processes
  • Strong unit test and debugging skills
  • Proficient understanding of code versioning tools such as Git or SVN
  • Make sure to mention other frameworks, libraries, or any other technology related to your development stack
 

Benefits

100% Remote Working
Device & WiFi Reimbursement
Read more
upGrad
at upGrad
1 video
19 recruiters
Priyanka Muralidharan
Posted by Priyanka Muralidharan
Remote, Mumbai, Bengaluru (Bangalore)
3 - 5 yrs
₹14L - ₹32L / yr
User Experience (UX) Design
User Interface (UI) Design
designer
Presentation Skills
Interaction Design
+1 more

Position –  Product Designer

Location – Mumbai/Bangalore 

 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

 

 

Roles & Responsibilities

* Reviewing and improving our current platforms

* Define visual elements, product elements, and overall design

* Individually contribute to projects along with the product manager, developers and stakeholders

* Interacting with the team for ideation and work critique

* Evaluate and set best UI practices and standards

* Creating functional as well as beautiful solutions to the most hideous of problems across all devices

* Intriguing us with new ideas, thoughts, or observations

  • Intriguing us with new ideas, thoughts, or observations

 

Skills Required

* Full time-based in Mumbai/Bangalore, we like to work collaboratively

* 2 - 5 years of relevant design experience

* User obsessed with strong Visual skills

* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth

Freedom to execute with an opportunity to build a new product

Qualification – Any Graduate

Years of Exp – 2 - 5

Read more
Hasura
at Hasura
1 video
1 recruiter
Sushma Bhaskar
Posted by Sushma Bhaskar
Remote, Bengaluru (Bangalore), San Francisco
3 - 7 yrs
₹20L - ₹40L / yr
Presales
Sales
IT Solutioning
Solution architecture
Sales Operations
+9 more
GraphQL is changing the way developers & teams are building software today. Realtime GraphQL paired with event-driven programming that ties together serverless computing on the backend is creating a new way to develop applications, with more power in the hands of the application developer.

Hasura is an open-source project at the intersection of the GraphQL and serverless movements and empowers developers to build powerful and scalable applications easily. Our technology gives teams instant realtime GraphQL APIs and event-sourcing for serverless on a database in a manner is high-performance, low-footprint, and horizontally scalable out-of-the-box.

Hasura is being adopted by developers in startups as well as some of the largest Fortune 500 companies today. We are very excited to be at the intersection of these 2 massive ecosystem trends that will have a profound impact on development workflows going forward and we are looking for amazing people who are as excited as we are to join us on this journey!


Brief Overview:

As a solutions engineer, your main responsibility will be to partner at the architecture and engineering level with users and customers to help them understand and unlock the value created by Hasura.

You will be working primarily with large enterprise teams. You will seek to understand their challenges and context, and architect and engineer solutions that help them best leverage a Hasura deployment.

Depending on requirements, you may either work with a particular customer for significant periods of time, or with multiple customers. In each case, you will prioritize creating long-term relationships with our customers and providing genuine value.

Internally, you will work very closely with the sales and product teams and will have a significant influence on refining sales processes and the roadmap.


What we are looking for:

  • Prior experience with one or more of the following:
    1. Enterprise technology teams
    2. Technology consulting
    3. A pre-sales or post-sales role
  • Experience working on client facing engagements.
  • Engineering experience with strong understanding of software engineering fundamentals and ability to pick up new technology stacks.
  • Creative problem-solving skills.
  • Ability to think strategically and co-create long term vision for Hasura deployments with enterprise team leads and executives.
  • Very good written & spoken communication skills in English.
  • For positions in the US: Willingness to travel within the US (and occasionally abroad). All expenses will be covered.


Qualifications:

  • Prior experience in a developer tools company.
  • Experience working with any of the following technologies:
    1. GraphQL
    2. Docker
    3. Kubernetes
    4. Postgres
    5. Frontend frameworks such as React, Angular, Javascript
  • Experience with any of the following:
    1. Setting up and maintaining CI/CD pipelines
    2. Setting up and maintaining test suites
    3. Setting up and managing infrastructure
    4. Database admin


Location:

  • Openings available:
    1. In office in San Francisco, US
    2. In office in Bangalore, India
    3. For remote work based out of the US


Working at Hasura:

At Hasura, we help developers build modern apps and APIs faster. Through your work at Hasura, you will have the opportunity to make a lasting impact on both Hasura as well as the larger developer ecosystem.

As a team, we take a lot of pride in our work. We obsess over the developer experience, and our first priority as a company will always be to make things easier for our users.

We offer competitive salaries, have a generous vacation policy and provide health insurance for everyone employed with Hasura.

We are an equal opportunity employer and do not tolerate discrimination of any kind.


Applying:

We’d love to hear from you. Even if you don’t fulfil 100% of the above requirements, or are unsure about whether this would be the right fit, please do reach out to us with your questions!

About Hasura:
Hasura is a venture-backed open-source technology company with offices in San Francisco and Bangalore. Hasura makes your data instantly accessible over a real-time GraphQL API, so you can build and ship modern apps and APIs faster. Hasura connects to your databases, REST servers, GraphQL servers and third party APIs (eg: Stripe, Salesforce) and provides a unified API across all your data sources.
Read more
PandoCorp
at PandoCorp
5 recruiters
Pando Support
Posted by Pando Support
Chennai
3 - 9 yrs
₹12L - ₹24L / yr
skill iconJavascript
skill iconMongoDB
skill iconNodeJS (Node.js)
skill iconPHP
skill iconPython
+2 more
You will be one of our early team members. You will join a high calibre, result oriented team that builds for scale yet makes an impact everyday. Every developer is an owner and has the flexibility to dictate the choice of components, architecture etc..
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos