
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


Similar jobs
Global SEO Specialist Job Description
Position Overview
We are seeking an experienced SEO Specialist to develop and implement comprehensive search engine optimization strategies that drive organic traffic and improve our online visibility. The ideal candidate will have a proven track record of improving search rankings, analyzing competitor strategies, and leading SEO initiatives across technical, on-page, and off-page dimensions.
Key Responsibilities
- SEO Strategy Development: Create and execute comprehensive SEO strategies aligned with business objectives
- Competitor Analysis: Conduct thorough competitive analysis to identify opportunities and threats in the search landscape
- Technical SEO: Perform website audits, identify issues, and implement solutions for crawlability, indexability, site speed, and mobile optimization
- On-Page SEO: Optimize webpage elements including meta tags, content structure, internal linking, and keyword implementation
- Link Building: Develop and execute effective backlink acquisition strategies to improve domain authority
- Website Launch Planning: Create and implement SEO-focused launch plans for new websites and major redesigns
- Content Optimization: Collaborate with content teams to ensure all materials align with SEO best practices
- Team Leadership: Manage, mentor, and develop SEO team members to achieve departmental goals
- Performance Tracking: Monitor SEO performance using Google Analytics, Google Search Console, Data Studio, and other reporting tools
- Stakeholder Communication: Clearly communicate SEO strategies, progress, and results to leadership and cross-functional teams
- Ownership: Take full responsibility for SEO outcomes and continuously seek improvement opportunities
Requirements
- 3 to 5 years of experience in SEO with demonstrable results
- Strong knowledge of technical SEO principles and best practices
- Experience with SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.)
- Proficiency in Google Analytics, Google Search Console, and Data Studio
- Excellent analytical skills with ability to interpret data and make strategic recommendations
- Strong written and verbal communication skills
- Experience managing SEO teams preferred
- Knowledge of HTML, CSS, and basic web development concepts
- Up-to-date with the latest SEO trends and algorithm updates
- Bachelor's or Masters degree in Marketing, Communications, or related field (or equivalent experience)
Success Metrics
- Improvement in organic search rankings for target keywords
- Growth in organic search traffic and conversions
- Enhancement in technical SEO metrics (site speed, mobile usability, crawlability)
- Quality and quantity of acquired backlinks
- Effectiveness of SEO team management and development
Key Skills:
- SEO Expertise: On-Page SEO, Off-Page SEO, Technical SEO
- Content Mastery: Creation, Optimization, and Content Partnership Strategies
- Analytics & Testing: Proficient with Google Analytics, A/B Testing, and GTM strategies
- EdTech/Outsourcing Knowledge: Insights into B2B marketing and EdTech/Outsourcing customer behavior
- Website Management: Structure optimization, CMS platform handling, Local SEO best practices
- Growth Marketing: Competitor analysis, GTM planning, strategic networking
- Team Collaboration: Cross-functional collaboration, leadership, and project management
We believe someone with a blend of SEO expertise, marketing insights, and growth strategies will drive impactful results within our dynamic EdTech/Outsourcing environment
Job Description :
Job Title : Data Engineer
Location : Pune (Hybrid Work Model)
Experience Required : 4 to 8 Years
Role Overview :
We are seeking talented and driven Data Engineers to join our team in Pune. The ideal candidate will have a strong background in data engineering with expertise in Python, PySpark, and SQL. You will be responsible for designing, building, and maintaining scalable data pipelines and systems that empower our business intelligence and analytics initiatives.
Key Responsibilities:
- Develop, optimize, and maintain ETL pipelines and data workflows.
- Design and implement scalable data solutions using Python, PySpark, and SQL.
- Collaborate with cross-functional teams to gather and analyze data requirements.
- Ensure data quality, integrity, and security throughout the data lifecycle.
- Monitor and troubleshoot data pipelines to ensure reliability and performance.
- Work on hybrid data environments involving on-premise and cloud-based systems.
- Assist in the deployment and maintenance of big data solutions.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 4 to 8 Years of experience in Data Engineering or related roles.
- Proficiency in Python and PySpark for data processing and analysis.
- Strong SQL skills with experience in writing complex queries and optimizing performance.
- Familiarity with data pipeline tools and frameworks.
- Knowledge of cloud platforms such as AWS, Azure, or GCP is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and teamwork abilities.
Preferred Qualifications:
- Experience with big data technologies like Hadoop, Hive, or Spark.
- Familiarity with data visualization tools and techniques.
- Knowledge of CI/CD pipelines and DevOps practices in a data engineering context.
Work Model:
- This position follows a hybrid work model, with candidates expected to work from the Pune office as per business needs.
Why Join Us?
- Opportunity to work with cutting-edge technologies.
- Collaborative and innovative work environment.
- Competitive compensation and benefits.
- Clear career progression and growth opportunities.
Job Overview:
Now, we are seeking a skilled Kotlin Developer with around 2+ years of experience to join our team. The ideal candidate will be responsible for developing and maintaining high-performance Kotlin-based applications while ensuring best practices in architecture, security, and performance optimization.This is your chance to make an impact, and we’re here for it.
Key Responsibilities:
● Develop, enhance, and maintain Kotlin-based applications.
● Work with local databases such as Room, SQLite, and Realm for efficient data storage.
● Integrate API services using Ktor, Retrofit, and OkHttp for RESTful and GraphQL-based communications.
● Implement Kotlin Coroutines & Flow for asynchronous programming.
● Follow Clean Architecture and MVVM/MVI principles for scalable and maintainable code.
● Optimize application performance, security, and responsiveness. Write and maintain unit and integration tests to ensure application stability.
● Stay updated with Kotlin, Jetpack components, and the latest industry best practices.
What We're Looking For:
● 2+ years of experience in Kotlin development (Android or KMM).
● Strong knowledge of local database management (Room, SQLite, Realm, or SQLCipher).
● Expertise in API service integration using Ktor, Retrofit, or OkHttp.
● Hands-on experience with Kotlin Coroutines & Flow for efficient asynchronous programming.
● Strong understanding of Jetpack components (LiveData, ViewModel, Navigation, WorkManager, etc.).
● Experience in designing applications following Clean Architecture, MVVM, or MVI patterns.
● Knowledge of dependency injection frameworks like Dagger/Hilt or Koin.
● Proficiency in version control systems (Git) and platforms like GitHub, GitLab, or Bitbucket.
● Experience with unit testing using JUnit, MockK, or Espresso.
● Understanding of performance optimization techniques for Kotlin applications.


- Programming Language: Python (Strong knowledge)
- Concurrency & Parallelism: Multithreading, Multiprocessing, AsyncIO, ThreadPoolExecutor, Future, concurrent.futures
- Memory Management: Reference Counting, Global Interpreter Lock (GIL)
- Distributed Computing: Dask, Apache Spark (Preferred)
- Data Processing: NumPy
- Inter-Service Communication: GRPC, REST API
- Containerization & Orchestration: Docker, Kubernetes
- Software Development Practices: Code Optimization, Debugging, Performance Tuning
- Communication & Problem-Solving: Technical Documentation, Team Collaboration, Asking for Clarity When Needed
Skills And Expertise
- Python,
- Multithreading,
- Multiprocessing,
- Dask, Apache Spark,
- NumPy,
- REST API,
- Docker,
- Kubernetes,
- Code Optimization


1. Understanding of the entire Mobile Application Development lifecycle
2. Solid experience of 2 years + in building Native Swift based iOS applications
3. Excellent knowledge of iOS specific user interfaces, user experiences and guidelines
4. Working experience with MVC and MVVM architectures
5. In depth knowledge of iOS specific user experiences and human interface guidelines
6. In depth experience in implementing user interfaces for iOS - Auto Layout
7. Hands on experience working with API integration within iOS applications
8. Hands on experience working with 3rd party SDKs, Libraries and APIs
9. Experience with media streaming & playback using AV Player, AV Foundation & AV Capture
10. Experience working with analytical SDKs like Firebase Crashlytics, Branch.io etc
11. Experience with Push Messaging, Local Notifications, Background services
12. Experience in debugging errors and crashes using tools such as Crashlytics or Sentry
13. Experience with Marketing and Attribution SDKs such as Clevertap, Branch and/or Appsflyer
14. Experience in releasing applications to the Apple App Store
15. Ability to work in an Agile environment
16. An inclination towards cross platform technologies such as React Native
KRAs includes :
1. Understanding the scope of work and FSD requirements
2. Coordinating with design team to build assets to be used within the mobile application
3. Building static flows for the application
4. Integrating web services & 3rd party APIs
5. Integrating 3rd Party SDKs such as Facebook, Google Analytics, Google Maps, Crashlytics, Twitter etc
6. High level testing of the integrated application before pushing the application to the testers
7. Working with the tester to fix bugs reported by the testers
8. Building and deploying the application to the Play store
9. Maintaining and scaling applications
Digital Marketing Manager - Astroyogi.com
Responsibilities
- Own the strategy and roadmap for a key product/business area.
- Should have in-depth understanding of implementation of Digital Marketing aspects – Adwords, Analytics, SEO, SEM, SMO, SMM,PPC etc.
- Responsible for tracking the performance of all campaigns that are run.
- Optimization for campaigns to ensure the best output, setting up campaign, ad group, ads, and budget correctly.
- Optimizing stage, exploring A/B test creative, split audience, use advanced audience breakdown to find best practice and best optimization approach to increase conversion rate.
- Understanding of branding and brand communication is also a bonus.
- Manage marketing budget and monitor usage for all platforms.
- Clear understanding of calculation of RoAS and other metrics is important
- Experience of working with agencies in performance marketing as well as media and creative agencies
- What we’re looking for:
- Minimum of 5-7 years digital marketing experience in brand, ecommerce or digital agency.
- Strong analytical mindset and knowledge of performance marketing metrics.
- Solid skills in executing and optimizing digital campaigns across various digital channels while being able to ensure that all campaign objectives and KPI targets are achieved.
- Tracking and reporting campaign results, analyzing key-takeaways and deriving actionable insights.
- Strong Leadership, interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally.
- Highly organized, good time management and the ability to meet deadlines.
- Excellent English in written and verbal communication skills.
Excited? You would feel this excitement each day working for Netway India, AstroYogi. We are growing each day and we need you to ensure it becomes higher each day.
- Responsible for planning and executing SAP Implementation / Development / Support activities regarding SAP Finance and Controlling (FI-CO) specifically in the Treasury module.
- Understand client requirements, provide solutions, functional specifications and configure the system accordingly.
- Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.
- Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
- Ability to create Process Definition Document / Design Document (PDD), Business Design Documents (BDD) and Business Process Procedure (BPP) for the solutions provided.
- Ability to configure SAP FI-CO (Finance and Controlling) Treasury module and deliver work products / packages conforming to the Client's Standards & Requirements.
- Strong configuration hands on experience in FI - Treasury module.
- Integration of the FI-Treasury module with other SAP modules and with external applications.
- In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation:
- Unit Testing, Cycle Testing
- Integration Testing
- User Manual Preparation
- User Support activities
- Exposure to ASAP and other structured implementation methodologies
- Regularly interact with the onsite team/client
- Provide status updates in daily/weekly conference calls
- Maintain cordial relationship with onsite team/client
Skills/Experience Requirements:
- 3 to 6 years of functional domain experience and 3 to 6 years of working on the FI-CO module in SAP implementation projects
- Minimum one end-end implementation experience in version 4.7 upwards. ECC 6 would be a plus
- Hands on experience in configuring / defining the following in the FI-Treasury module:
- Cash Management
- Cash Position
- Liquidity forecast
- Fixed Term deposits
- Forward rate agreement
- Trading with fixed & variable bonds & stocks
- Cross currency interest swap
- Creation, Execution, Processing, Posting & settlement of the above orders
- Should have good written and oral communication skills
- Must be a good team player
- Familiarity on the basic business processes with the following
Functional Areas:
- SAP FI - GL/AP/AR/AA
- SAP CO - CC/PA/IO
NICE TO HAVE
- SAP Certification on FI-Treasury Module
- Used Solution Manager in the implementation
- Worked on integration with other ECC modules
- Training / Awareness on Net Weaver Components
- Team Leading Experience would be added advantage
- Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
Digital Marketing expert required to launch and build funnel for an Ai driven fem tech app.
Lead digital marketing strategy including Paid, Search, Display, Affiliate, Email, Fb Advertisement & SEO
Must have start up experience.
Wordpress, clickfunnels exp would be a plus.

- At least 2+ years of product development experience with expertise in designing and implementing high-performance web applications
- You must be proficient in Problem Solving and Data structures since you got to find the best way of handling a huge set of data.
- Strong hands-on experience in developing web applications using JavaScript
- Strong experience and knowledge in single-page frameworks like ReactJS/Angular/VueJs/other frameworks and ability to design the architecture of single-page applications.
- Strong hands-on experience with JAVASCRIPT, OOPS Concepts, Single page applications, REACTJS, D3, NodeJS, etc
- Build tools such as grunt, gulp, web pack.
- Exceptional debugging skills and knowledge on browser developer tools
- Familiar with RESTful APIs to connect applications to back-end services
- Familiar with optimization techniques (both in file weight and perceived/actual processing speed), debugging techniques, dynamic content retrieval, state management e.g: (Redux), cross-browser support.
- Experience in optimizing the application for performance and scalability using CDN, caching, etc
- Deep experience developing modular, object-oriented JavaScript Strong command of the HTTP protocol and the latest web standards
- Knowledge on Node server, Socket connections and mechanisms to handle real-time async data would be a plus.
- Very Good understanding of Agile/Scrum methodologies
- Very strong full stack experience with familiarity in serving technologies such as HTTP, CDN, proxies and caching
- Working experience with distributed teams and leading them is a plus
- Strong hands-on on writing test cases and documenting UI component.

