
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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As a Software Development Engineer III (Backend), you will operate as a senior
individual contributor owning mission-critical backend systems. You will design
scalable architectures, solve complex distributed systems problems, and influence
engineering standards across teams.
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Own backend systems end-to-end, from design and implementation to
production reliability and long-term evolution.
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requirements into robust backend solutions.
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CI/CD pipelines, and coding standards.
Mentor engineers through design reviews, code reviews, and technical guidance
without direct people management.
Proactively identify performance bottlenecks, cost inefficiencies, and scalability
risks and resolve them at the system level.
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Backend: Node.js (NestJS / Express), Golang, Java
Databases: PostgreSQL, MySQL, MongoDB, Redis
Messaging & Async: Kafka, SQS, RabbitMQ, Pub/Sub
Real-time: WebSockets, Server-Sent Events
Cloud & Infra: AWS / GCP, Docker, Kubernetes
Observability: Prometheus, Grafana, OpenTelemetry
What We’re Looking For
• 5+ years of backend engineering experience
• Proven ownership of production systems at scale
• Strong understanding of distributed systems and async architectures
• Experience handling production incidents and system reliability
• Ability to independently design and evolve backend systems

Role – Staff Engineer, Software Engineering
Experience – 7-10 Years
Location – Gurugram
Notice - Max up to 30 days
JOB DESCRIPTION:
Technical Responsibilities:
• Conduct or design prototyping and bench testing
• Conduct problem solving, identify potential solutions, and evaluate them against component and sub-system requirements
• Conduct research and studies to support product design
• Translate design inputs to engineering specifications and produce component and sub-system level designs
• Code development time/resource estimation to support projects
• Design new components applying various design concepts
• Generate and review the necessary documents with project teams (requirements, design, architecture, bugs, test)
Business Responsibilities:
• Demonstrate advanced understanding of customer needs and design inputs
• Demonstrate proficiency with product’s intended use and clinical procedures
• Learn how the financial models are constructed
Med Device Compliance:
• Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements
• Independently create or refine engineering documentation, such as the Design History file
• Follow R&D procedure like design controls and risk management, per the Quality Management System
Minimum Qualifications (Required):
• Bachelor's degree in Software Engineering/ Computer Science or related discipline & 7+ years of work experience
Mandatory Skills:
Technical Skills:
- Highly skilled in C++, OOP, Object-Oriented Design and Analysis, Multithreading (POSIX), and TCP/IP communication.
- Knowledge of application programming with embedded systems, including communication over SPI, I2C, CAN, and FPGA (highly desirable).
- Expert-level knowledge of algorithms and data structures.
- Exposure to Qt Creator IDE is desirable.
- Proficient in programming and designing new components using various design concepts and patterns.
Design and Development Skills:
• Experience with integrated development environments (IDE) for projects
• Experience with software tools for static/dynamic analysis, memory management, code coverage and techniques for analyzing software
• Integration and deployment processes experience
Software Process Skills:
• Experience in creating estimates for code implementation time/resource for assigned tasks
• Experience in Software Development Life Cycle processes, Agile mode of implementation.
. Experience with CI/CD and DevOps systems using tools like gitla
• Experience using Application Lifecycle Management /Traceability tools
• Experience with regulatory and compliance standards applied to the SDLC (Software Development Life Cycle)
-Experience as a Technical / Enterprise Architect with strong knowledge of technologies / paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
-Experience in defining and implementing and managing Cloud infrastructure
-Experience in setting up Architecture and technology vision and adoption of technology advancements into product delivery
-Should have worked with key technology partners in architecting various solutions
-Developing, Training, and mentoring in-house & outsourced Engineering teams
-Setting best practices across coding process
-Experience in establishing Enterprise technology standards and architecture review board for governance of Technology & Architectural changes and roadmap
-Define the complete technical infrastructure environment
-Maintain current knowledge of all relevant technology developments and seek opportunities to deploy new technologies that benefit the client
-Create architecture scope, definition, construction, and execution
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Ability to work with cross functional teams and articulate the technology vision and drive adoption across the Unit
Requirements:
-Experience in Fintech and B2C SaaS applications
-Proven experience as a Technical Architect or Project Manager
-Hands-on experience with software development and system administration
-Understanding of strategic IT solutions
-Experience in project management and service-oriented architecture (SOA)
-Knowledge of selected coding languages (PHP, Python)
-Familiarity with various operating systems (eg Windows, UNIX) and databases (eg MongoDB / MySQL)
-Ability to articulate technical solutions & ROI associated to multiple stakeholders such as Product engineering teams, business leaders, CXOs etc
-Organizational and leadership skills
-BSc/BA in Computer Science, Engineering or a related field
-Experience with Product-centric Organizations
- Proven at least 2 to 3 years of work experience as a Front-end developer
- Hands-on experience with markup languages
- Experience with JavaScript,Next.Js and Tailwind is a must
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Excellent analytical and multitasking skills
- Engineering Graduates preferred

- Maximize sales through a network and relationships to ensure strong business Collecting documents from the clients and further logging the application in Banks/NBFCs and following up for further sanction and disbursement.
- Handling direct leads and converting them to closures.
- Ensure the files are processed from the login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
- Meeting local DSAs in the market and sourcing business from them.
- Taking ownership of work assigned and meeting sales targets.
- Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.
- Develop and maintain strong liaisons with the clients for repeat business or referrals.
- Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation, and deployment strategies.
- Knowing and working on what specific framework problems need to be solved, what new problems they give rise to, and the architectures that work at scale.
- Coordinating with the design and back-end teams
- Taking risks, and learning quickly from your mistakes.
- Brainstorming between various approaches, doing small experiments to test the hypotheses
- Aligning the team to follow a particular approach, being thorough in your research.
- Collaborating well with others, knowing that better solutions come from working together.
What you need to have:
- Bachelor's degree in Computer Science (or related field)
- A passion for system design problems, exposure to various tech frameworks
- Experience with React Js, React Native, JavaScript including DOM Manipulation, and JavaScript object model.
- Should have a crystal understanding of App architecture and how React Native interacts with the native layers for iOS and Android respectively
- Familiarity in using Hooks for functional components with state, PureComponents.
- Hands-on experience in using State Management Libraries (Mainly Redux).
- Understanding React Native internals, memory profiling, and performance improvements of the application.
- Experience with building projects in Gradle (Android Studio) or xCode with iOS.
- Create Energy - Insatiably curious.
- Experience in Agile/ SCRUM methodology and modern tools like Jira, Slack, GitHub, etc
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- Screen and interview fitness professionals like trainers, physiotherapists and others
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- Maintain high standards of selling and ensuring strong client engagement
- Update and maintain the Daily trainer report on a regular basis- Keeping a routine check on target and achievement
Requirements :
- Good communication and interpersonal skills.
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- Background as a fitness trainer with 2 years of experience
- Fluent in Hindi and Marathi
- Passion for fitness, mobile and technology is a plus!
We have an Urgent Job Opening for Female Executive Assistant to Director @ Andheri (West)
Job Role:
Scheduling daily meetings on behalf of Director.
Diary management including travel, meetings & conference management.
Acting as the point of contact among employees, clients and other external partners.
Managing the directors day-to-day calendar, including fixing appointments and prioritizing the most sensitive matters.
Prepare weekly, monthly or quarterly reports.
Required Skills:
Excellent verbal and written communications skills.
Outstanding organizational and time management skills.
Must have minimum 3 years of relevant experience as a Executive Assistant to Director.
Only Female Candidates can apply.
Interested candidates can send their updated CV.







