Senior Project Manager

Job Title: HR Recruiter

Location: Hyderabad - Work from Office

Company: InfoGrowth

About Us: InfoGrowth is a dynamic and innovative company dedicated to driving success through data-driven solutions. We are committed to fostering a diverse and inclusive workplace where talent thrives.

Position Overview: We are seeking a motivated and detail-oriented HR Recruiter to join our growing team. The ideal candidate will be responsible for managing the end-to-end recruitment process, from sourcing candidates to onboarding new hires. You will collaborate with hiring managers to understand staffing needs and help build a strong workforce that aligns with our company culture and goals.

Key Responsibilities:

• Talent Sourcing: Utilize various platforms (job boards, social media, networking events) to identify and attract top talent.
• Screening & Interviewing: Review resumes, conduct initial screenings, and facilitate interviews to assess candidates’ qualifications and fit.
• Collaboration: Work closely with hiring managers to develop job descriptions and determine selection criteria.
• Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, providing timely communication and feedback.
• Onboarding: Coordinate the onboarding process for new hires, ensuring they have the necessary resources and support for a smooth transition.
• Data Management: Maintain accurate and organized recruitment records and metrics to track hiring progress and identify areas for improvement.
• Market Research: Stay informed about industry trends and best practices in recruitment and talent acquisition.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience in recruitment, preferably in a corporate environment.
• Strong understanding of HR practices and employment laws.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in using applicant tracking systems (ATS) and other recruitment tools.
• Strong organizational skills and attention to detail.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive workplace culture
• Flexible working arrangements

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Node.js, Java/Scala, C#/.Net, Go Lang, ReactJS/AngularJS, MySQL/PostgreSQL, Elastic Search/MongoDB, Hadoop/Spark, AWS/Azure, Docker/Kubernetes, Agile

Company Profile:

The company is World's No1 Global management consulting firm.

Job Summary:

Looking for a great career as a Android Developer? NuVeda is the perfect place for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities include:

• Build efficient, testable and reusable codes.
• Collaborate with Engineers, Product Managers and Designers to quickly ship new requirements.
• Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
• Solve complex performance problems and architectural challenges.
• Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

 Desired Skills

• 2-4 years of hands-on experience in native mobile app development.
• Strong passion for programming in Android.
• Experience in source revision control systems such as git, svn.
• Knowledgeable about MVC and MVVM architecture.
• Experience working with remote data via REST and JSON.
• Experience with SQL Lite and other databases.
• Experience with UI development.
• Experience with publishing apps.
• Positive attitude towards work (Dynamic) and good communication skills.
• Proficient in Kotlin programming, Java and Android APIs.
• Strong knowledge of Android App architectures and implementation.
• Ability to write model code for functional and non-functional requirements

• Design appropriate test strategy and test cases
• Timely delivery of software projects, support incident fixes
• Effective communication of requirements, issues, reports on regular basis
• Proven experience in manual testing
• Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
• Experience specifying, establishing, and managing test environments and test data for Manual testing projects
• Ability to document and troubleshoot errors
• Experience in delivering software using Agile methods
• Expertise in using Jira
• Ability to analyze & maintain existing solutions
• Knowledge or experience in Selenium, Java, BDD Test Design