
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


Similar jobs
About POSHN
POSHN is a dynamic India-based ag-fintech venture founded in 2020 and supported by leading marquee financial institutions. We are on a mission to organize and digitally transform the global agri-supply chain market. By applying first principles thinking, we are re-imagining solutions with a tech-product-first mindset. The agri-supply chain space is gigantic, complex, and has been largely unorganized. At POSHN, we are taking the hassle out of it by creating a platform that empowers our products and facilitates a better, efficient, and seamless experience between stakeholders.
About the Team
Our core team consists of alumni from BITS Pilani, IIM, and XLRI, each with a decade-long experience in supply chain, technology, and product development. Previously, we have built several highly impactful tech-product startups from the ground up.
About the Role: Full Stack Engineer
We are looking for a talented and motivated Full Stack Developer with 2-4 years of experience to join our team. In this role, you will work closely with our team to define the product roadmap and take ownership of the web development stack. You will have the flexibility to innovate and implement new solutions that enhance our platform, working alongside UX, data engineering, and other key stakeholders.
Key Responsibilities
• Full Stack Development: Design, build, and configure applications to meet business processes and application requirements. You will work across the frontend and backend, ensuring seamless integration and functionality.
• Frontend Engineering: Convert designs into smooth, user-friendly interfaces. Analyze UI/UX designs and suggest the best approaches for implementation.
• Backend Engineering: Build scalable backend systems using microservices architecture. Optimize database models, queries, and ensure high availability and performance.
• Requirements Gathering: Capture and clearly articulate technical requirements by working closely with stakeholders and end customers. Prioritize tasks to meet business objectives.
• Code Quality: Write testable, scalable, and efficient code. Lead code reviews and ensure that software quality standards are met.
• Solution Implementation: Take ownership of assigned products, ensuring timely and efficient delivery. Carry out solution testing, including root-cause analysis, and suggest logical alternatives when needed.
Career Experience
• Experience: 2-4 years of experience in full stack development, including significant contributions to at least three web development projects.
• Technical Expertise: Proficient in frontend frameworks (VueJS, ReactJS, or AngularJS) and backend technologies (NodeJS, Go, or Python).
• Microservices Architecture: Experience building scalable backend microservices architecture.
• Database Management: Expertise in SQL, NoSQL, and database optimization.
• Agile Methodologies: Familiar with agile development practices, including coding standards, documentation, unit testing, and version control using Git.
Bonus Points/Nice to Have
• E-commerce/Supply Chain Experience: Any experience or knowledge in the e-commerce or supply chain industry.
About You
• Creative and Innovative: You enjoy designing and building complex software systems and are not afraid to experiment and try new approaches.
• Ownership: You take responsibility for your work and are committed to delivering high-quality solutions.
• Continuous Learner: You are curious and eager to stay updated with the latest technologies and industry trends.
• Analytical Mind: You have a keen eye for detail and are capable of turning ideas into working applications that deliver real value to customers.
Benefits
• Competitive Salary and ESOPs: Rewarding you for your best work.
• Generous Leave: We believe in work-life balance.
• Exciting Startup Environment: Be a key member of a startup transforming the agri-supply chain industry.
• Collaborative Culture: Work in an open, fun, and supportive environment.
• Training & Development: Grow in the areas that interest you most.
How to Apply
If you are interested for this role, kindly apply on the same. This JD merges the best elements from both descriptions, tailored for a Full Stack Developer role with 2-4 years of experience. Let me know if you need any further adjustments!
As a Sales Associate, you'll have the opportunity to contribute to MHFA India’s success by expanding our customer base and establishing long-term relationships. If you're a motivated self-starter with excellent communication skills and a knack for building rapport, we want to hear from you!
Key Responsibilities:
· Prospect and qualify leads to generate new business opportunities.
· Conduct product presentations and demonstrations to potential clients.
· Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions.
· Achieve sales targets and contribute to revenue growth.
· Continuously stay updated on industry trends and product knowledge.
· Bachelor's degree in Business, Marketing, or a related field.
· 1-3 years (for Associate) and 4-6 years (Senior Associate) of experience in sales or business development roles.
· Proven track record of meeting or exceeding sales targets.
· Strong communication and negotiation skills.
· Self-motivated and goal-oriented with a drive for success.
· Ability to thrive in a collaborative team environment.
Sr IT Administrator
Experience - 4 - 5 yrs
Location- Hyderabad - Hybrid
Mandatory skills : AWS , VMware,trouble shooting, SQL , Problem solving
Responsibilities:
Diagnose and troubleshoot technical issues - Windows
Upgrade the network infrastructure - Windows
Install servers (VMWare and Dell Servers),devices and firewalls(Sonicwall)
Monitor the performance of servers, software and hardware
Ensure the smooth deployment of new applications and SQL DB changes(Manual,Script and CICD) on Windows Environment
Update technical documentation.
Requirements and skills:
Solid understanding of LAN/WAN and Hybrid networks
Good problem-solving and communication skills
Good experience on AD,DNS,MS SQL Server,IIS, VMware and AWS
Hand on experience on Migation of servers(File, AD and Application servers)
Good experience on AWS and VMWare ESXi networks (Miagtion, upgade, and troubleshooting)
Knowledge of security techniques.
Should have worked in complex projects
All the experience is expected in Windows Domain only. Not Linux or Unix.
Working knowledge in AWS is also mandatory.
We need people with good exposure and good attitude and willingness to work in a team.
JobResponsibilities:
• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.
• Manage data sources and creation of new connections/ workspaces
• Installation and maintenance of Power BI gateways
• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning
• Power BI license and cost management
• Hands on experience in CI/CD pipelines
• Testing new features from monthly Power BI updates and enabling it for broader groups
• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.
• Experience in Power BI data modeling concepts and creation of new Power BI reports
• Deploying, automating, and maintaining Azure-based cloud services
• Evaluating new technology options and vendor products
• Developing and maintaining custom SharePoint Online pages along with administrative management
• Completing certifications and training on the latest technologies
• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness
• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.
CandidateProfile:
Eligible Branches:
• B. Tech./B.E. (CSE/ IT only)
Eligibility criteria:
• 60% plus or equivalent in Computer Science/ Information Technology Only
• 60% plus in 10th and 12th
• No active backlogs
Skills andAbilities:
• Knowledge about Power BI Admin and Azure services
• Excellent communication skills (spoken and written English)
• Ability to work in rotational shifts
• High-leveltechnicaltroubleshooting ability
• Customer orientation
• Excellent problem resolution, judgment, and decision-making skills
• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.
Experience: 1-5 year of experience
Location: Noida / Mumbai / Hyderabad
- Meeting with clients to discuss website design and function.
- Designing and building the website front end
- Creating the Website architecture
- Designing and managing the website back end including database and server integration.
- Generating wordpress themes and plugins
- Bootstrap will add advantage.
Business Development Executive Responsibilities:
- Familiarize yourself with all products and services offered by our company.
- Procuring new clients through direct contact, Upwork, Freelancer, Fiver
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Business Development Executive Requirements:
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
Lead Engineering Manager for Singapore based Asset Management Fintech
About the Company:
Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.
Job Description:
We are creating a full-stack technology team and looking for an Engineering Lead to head the tech platform development and the tech team. Working together with the co-founders, you will decide the revised tech stack, talent to be hired, and best practices to be put in place.
We are building a solution that deploys elements of tokenization using blockchain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities.
What we care about
- You should have prior experience leading a team of developers having gone through the entire cycle of hiring, developing, deploying, succeeding/failing, repeat.
- Hands on experience, knowing good practices at each stage of development such as TDD, CI/CD, Unit/Integration/E2E tests.
- You love technology and all aspects of it. You are a constant learner not because you need to, but because you want to.
- You understand finance, specifically areas of Asset Management, PE/VC, and private banking.
- You know how to spot good talent and nurture good talent. You believe time spent on training is time well spent.
- You know how to budget for the tech stack and the team you need.
- You are not afraid to call out other senior staff when they commit mistakes. You are as much part of the strategic decision making as the co-founders.
- Nothing lasting ever gets built in a few months. You believe in building to last, and don’t mind additional effort today to prepare for tomorrow.
- Values – customer satisfaction before bottom-line. Employee health before deadlines. Family before everything else.
What we don’t care about
- Project managers – we hate middle management
- Big egos
- Any kind of politics or hierarchy
- Your gender, sexual orientation, clothes you wear, what you do outside of work.
Key requirements:
- Minimum 2 years in a Head of Engineering/Lead Engineer role with a startup. Overall, between 5-10 number of years of tech experience.
- BE/ BTech or MTech/ Dual degree in Computer Science/Software engineering or similar from a Tier 1 institute
- Strong fundamental knowledge of algorithms, data structures, design patterns and network protocols.
- Ability to define and deploy the right tech stack for a fintech organization
- Blockchain implementation experience preferred
- Experience with actual product launch and adoption
- Experience with Agile methodologies. Experience with Agile methodologies and IT budgets to assess technological performance
What you can expect from us?
- A competitive above market salary. We want you to focus on your growth, and the best way is to not have you worry about operational expenses
- Complete independence of operations
- A Bonus that improves as company performance ticks up
- Significant career growth opportunity to a CTO position










