
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Overview:
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
● 2+ years of proven experience in social media management within a client-based agency or related environment.
● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
● Profound understanding of social media platforms, algorithms, content formats, and best practices.
● Proven track record of generating exceptional results via integrated marketing strategies
(online + offline).
Ideal Candidate
6+ years of experience selling B2B SaaS to US customers
Prior success as one of the first AEs at a startup; comfortable working in a fast-paced, early stage startup environment
Track record of consistently beating your quota
Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup
Strong project management skills and proactiveness, given the long sales cycle and pilot (free trials) heavy nature of deals.
Strong first principles understanding of business fundamentals; Ability to understand the product at a granular level; Ability to empathise with the end user, and understand their pain points
Strong first principles understanding of different stages of the sales funnel, and experience with good CRM hygiene
Strong first principles understanding of sales processes e.g. MEDDPICC
Willingness to get your hands dirty and do the grunt work in the early days.
MANDATORY - Willing to work in the US time zone (~4 am IST) on weekdays (Mon-Fri) because the majority of our clients are based in the US. You have flexibility on when you want to start your day in the afternoon (IST), or take breaks (e.g. family time, gym etc). This role will require you to stretch outside your comfort zone.
Excellent written and oral communication skills
Ability to build, manage and motivate a team
Self driven individual with high ownership and strong work ethic
Previous entrepreneurial experience is a huge plus
Experience catering to CFO persona is a plus
Familiarity with billing systems, CPQ and accounting systems is a plus
Not taking yourself too seriously.
We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.
L1 EXPERIENCE COMPULSORY
- Provide L1 technical support via ticketing system, email, and remote sessions.
- Troubleshoot basic technical issues related to installation, configuration, and usage.
- Assist senior engineers in debugging, testing, and customer support activities.
- Follow defined support processes, documentation, and SOPs.
- Maintain proper case notes, troubleshooting steps, and resolutions.
- Ensure timely responses and adherence to SLA.
- Learn and develop technical expertise on enterprise IT and security products.
Required Skills and Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or related field.
- Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
- Good communication and problem-solving skills.
- Willingness to learn enterprise security and IT products.
- Ability to work in shifts and handle customer interactions professionally.
Essentials
- Communicate clearly and confidently so customers immediately understand what is happening.
- Show empathy, stay professional, and treat every issue with respect.
- Take full ownership of tickets instead of passing responsibility.
- Manage time effectively by prioritizing issues based on impact and urgency.
- Pay close attention to details to avoid repeat questions or mistakes.
Backend Developer
About the Role:
We’re looking for a skilled Backend Developer (2–6 years of experience) who can design and build scalable backend systems, ensure high-performance APIs, and contribute to the technology powering a fast-growing jewelry platform. You’ll work closely with product and frontend teams to deliver robust, scalable, and reliable solutions.
Key Responsibilities:
- Design, build, and maintain scalable backend services and APIs.
- Write clean, secure, and well-documented backend code.
- Work with relational databases, ensuring optimized queries and data integrity.
- Collaborate with frontend engineers and product managers to deliver end-to-end features.
- Debug, troubleshoot, and optimize backend systems for performance and reliability.
- Contribute to architectural discussions and technology choices as the platform scales.
Requirements:
- 3–5 years of professional experience as a Backend Developer.
- Strong proficiency in Python with frameworks like Django, FastAPI, or Flask.
- Solid understanding of relational databases, schema design, and query optimization.
- Experience building and consuming REST or GraphQL APIs.
- Knowledge of version control (Git).
- Familiarity with Docker.
- Understanding of microservices architecture (good to have).
- Knowledge of CI/CD pipelines (good to have).
- Strong problem-solving, debugging, and optimization skills.
- Experience working in e-commerce or marketplace environments.
What’s in It for You:
- High ownership role in a fast-paced environment.
- Opportunity to work closely with the founding team and passionate professionals.
- Competitive salary with fast career growth and appraisals.
- Dynamic, collaborative, and politics-free work culture.
- Health insurance coverage.
Additional Details:
- Early-stage startup environment where meaningful achievements require dedication and passion.
- 6-day work week.
- Location: HSR Layout, Bangalore.
🚀 हमारी टीम में शामिल हों! BlackBuck में भर्ती 🚚
🌟 पद: टेलीसेल्स एक्जीक्यूटिव
📍 स्थान: जयपुर
💸 वेतन: ₹11,000 + Incentives
हमारे बारे में:
BlackBuck, भारत का सबसे बड़ा ट्रकिंग नेटवर्क, लॉजिस्टिक्स उद्योग में क्रांति ला रहा है। 1.2 मिलियन से अधिक ट्रकों और हिंदुस्तान यूनिलीवर, रिलायंस, कोका कोला जैसे प्रमुख कंपनियों के साथ हमारे विविध ग्राहक आधार के साथ, हम ट्रकिंग ऑपरेशन्स का तरीका बदल रहे हैं।
काम का विवरण:
टेलीसेल्स एक्जीक्यूटिव के रूप में, आपकी जिम्मेदारी होगी संभावित ग्राहकों को आउटबाउंड कॉल्स करना, लीड्स को बिक्री में बदलना, अवसरों पर फॉलो-अप करना और ग्राहक रिकॉर्ड्स को बनाए रखना। आपको बिक्री लक्ष्यों को पूरा करने के साथ-साथ एक गतिशील टीम के साथ सहयोग करना होगा।
मुख्य जिम्मेदारियाँ:
📞 संभावित ग्राहकों को आउटबाउंड कॉल करना
💼 बिक्री रूपांतरण
📊 लक्ष्यों को पूरा करना (दैनिक/साप्ताहिक/मासिक)
🤝 टीम सहयोग और सर्वोत्तम प्रथाओं को साझा करना
आवश्यक कौशल:
मजबूत संचार और वार्ता कौशल
आत्म-प्रेरित और बिक्री के प्रति उत्साही
Job Description:
- Research and write original, well-researched, and informative content for the website and blog.
- Work closely with the marketing team to create content that aligns with the company’s overall marketing strategy.
- Collaborate with the subject matter experts to ensure that all the content is accurate and up-to-date.
- Optimize content for search engines and ensure that it is easily discoverable by users.
- Monitor website analytics to identify areas of improvement and adjust the content strategy accordingly.
- Stay up-to-date with the latest trends and best practices in content creation and SEO.
Experience: 5+Years
Location: India(Remote)
What’s the opportunity?
AiTrillion is looking for a Sr. Developer with experience in
- PHP
- Zend Framework CI
- NodeJS, Express
- Loopback
- Serverless Framework & CLI
- AWS Lambda
- API Gateway with MySQL
- MongoDB
- DynamoDB database experience
What will you be doing?
- Strong Development/Management background with experience in Developing Products with large-scale user transactions and having critical business nature.
- Must be able to build the technical architecture/stack of the product from scratch including server interactions, scripts, deployment stage, features with a cost-effective manner.
- Hands-on implementation of the critical interfaces and complex modules of the systems and features as a solution architecture and design.
- Provide timely deliverables, estimates, and complete tasks in an Agile development environment.
- Reviewing code for coding standards and accuracy and functionality.
- Help the team to solve complex coding problems and troubleshoot the issues.
What skills do you need?
- Minimum 5+years of Technical Lead experience.
- Handle on any MVC PHP Frameworks Like Zend Framework, Laravel
- Must have experience on NodeJS, Express, Loopback
- Good to have hands-on Serverless Framework & CLI, AWS Lambda, API Gateway, SQS, SNS, Step Functions
- Must have experience working with JavaScript technologies like NodeJS, AngularJS, React.
- Hands-on Relation, Non-relation, MYSQL, Data Lakes, HIVE, Apache Spark, MongoDB, Apache Cassandra, Streaming Analytics, In-Memory, NoSQL Database.
- Must have a good understanding of building and using REST APIs and Different Authentication Protocols.
- Good to have experience with Amazon Web Services (EC2, RDS Aurora, Lambda, API Gateway, S3, CloudFront )
- Must have experience building microservices and customer-facing APIs.
- Must have a sound understanding of failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture.
- Develop Business Domain-Driven Reusable Microservices.
- Knowledge of version control systems like GIT (mandatory).
- Experience with Google Cloud is a plus.
- Experience with the process of automation and load testing is a plus.
At AiTrillion, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
D
Hands-On Experience in the following technologies and should be immediately available :-
Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.
Good to Have - MuleSoft or ETL Tools knowledge.
JOB RESPONSIBILITIES
# Handle the design, architecture, development, code review, and testing of key applications.
# Design client-side and server-side architecture, and write effective APIs
# Build the front-end of applications through appealing and mobile responsive visual design
# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience
# Identify performance bottlenecks and come up with novel ways to solve them.
# Develop technical documentation, work with analysts to continuously improve software.
SPECIALIZATION
Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..
Need Web Application Developer immediately
Location : Chennai (Arumbakkam)
Roles & Responsibilities :
1. Participate in scrum meetings & design discussions.
2. Develop core REST APIs using .Net Core
3. Design & development of user interfaces using Angular 10 & above
4. Coordinating with other developers and designers in the team to get the desired results.
5. Good understanding of Angular JS optimization techniques, cross-browser compatibility and responsive web design.
6.Ability to solve problems creatively and effectively.
Technologies: .Net Core, ASP.Net, HTML5, CSS3, Angular 10 & Above.
Experience Level: 2 - 4 years
Requirement :
Must be able to work independently,
Should be good in OOPS and fundamentals.
Should have knowledge in handling source control (Git).
Preferred full stack developer.
Note : Attach your updated CV and then click apply plz
Job Type: Full-time
Salary: ₹20,000.00 - ₹30,000.00 per month
Work on the development backend systems for our first product
Build reliable, secure and performant backend systems
Drive test coverage and continuous delivery automation within the team
Requirements
3-5 years of software development experience
Strong computer science fundamentals
Good knowledge of Java ecosystem
Can write code that is readable, maintainable and performant
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Desired Skills and Experience
Java,J2EE,Spring,Struts












