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Hi
Profile : Network Support Engineer
Experience - 3+ years
Timing - Thurs-Mon: 10:30PM to 7:30 AM
Location: NOIDA, Sec-62 ( Work from Office)
Expertise & Hands on experience with the following:
- Creating new infrastructure from scratch
- Excellent working experience of LAN, WAN management and network devices
- Linux Server installation and drivers installations configuration
- Network troubleshooting in both windows, linux environments.
- Troubleshooting of WiFi Networks
- Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, and VPNs.
- Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP.
- Investigate security incidents and implement measures to mitigate risks. ○ Participate in on-call rotation to provide support for network emergencies.
- Working experience to manage the complex network infrastructure.
- Experience to do automation to manage network devices using scripting.
- Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues.
- Cisco CCNA or equivalent certification is a plus.
Scripting for automation ○ Python ○ Bash
Non-Functional Requirements:
- Performs regular audits of server security and websites exposed outside to the world.
- Documenting any processes which employees need to follow in order to successfully work within our computing system.
- Experience supporting technical teams (e.g., developers and/or IT teams)
- Strong attention to details of problems and ability to navigate complex issues in high pressure situations
- The ability to effectively collaborate with various internal teams
- Excellent critical thinking and problem solving skills.
- Ensures all the problems are resolving in a timely manner and following SLAs.
- Ability to prioritize a wide range of workloads with critical deadlines.
- Experience in a 24x7 environment.
- Good communication skills
Experience Level : 5 – 6 Yrs.
Test Automation skills and experience
Ability to Automate test scripts through the following frameworks and skills
Robot Framework
Python
Selenium (optional)
Experience in working through JIRA tool for Testing and Automation
Experience in working through any IDE (Integrated Development Environment) for developing/executing/debugging for Automation scripts
Good experience over Protocols such as TCP/IP, SSH, UDP
Wireless network domain experience (preferred)
Worked in Wireless Network Security (preferred)
Experiences in networking logs (PCAPs) analysis through Wireshark tool is highly preferred
Basic to intermediate knowledge of Linux/unix Shell scripts skills preferred
About the role
Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.
You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.
Your Responsibilities would be to:
- Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
- Take ownership of the end-to-end QA process in newly-started projects
- Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
- Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
- Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
- Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
- Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
- Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
- Analyze data and bugs that require in-depth investigations
- Interface directly with external customers including managing relationships and steering requirements
Basic Qualifications:
- 2+ years of experience as a backend or a full-stack software engineer
- Web scraping experience with Python or Node.js
- 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
- Should have managed a team of software engineers
- Should be paranoid about data quality
Preferred Skills and Experience:
- Deep experience with network debugging across all OSI layers (Wireshark)
- Knowledge of networks or/and cybersecurity
- Broad understanding of the landscape of software engineering design patterns and principles
- Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
- Excellent communicator, both written and verbal
Additional Requirements:
- Must be available to work extended hours and weekends when needed to meet critical deadlines
- Must have an aversion to politics and BS. Should let his/her work speak for him/her.
- Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
- Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.
Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.
Roles and Responsibilities:
- As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
- Document existing call flows
- Build customer confidence to grow/lead local team
- Support customer during PST timezone during critical releases
Required Skills:
- 5+ yrs of supporting VoIP services/applications on Linux platform
- Strong scripting skills with bash/python/perl
- Expertise in SIP call flow analysis and debugging using Wireshark
- Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
- Good problem solving/analytical skills
- Excellent written and verbal communication
Preferred Skills:
- Experience working with open source projects
- Exposure to Level 3-Carrier Integration
- Knowledge of networking protocols