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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Perform manual and automated application penetration tests and provide suggestions to harden our products
- Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
- Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
- Keep up with industry trends in the security space
- Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
- Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
- Scale our application security engineering team
Requirements:
- Strong verbal and written communication skills
- Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
- Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
- Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
We are seeking a Security Program Manager to effectively drive Privacy & Security Programs in collaboration with cross functional teams. You will partner with engineering leadership, product management and development teams to deliver more secure products.
Roles & Responsibilities:
- Work with multiple stakeholders across various departments such as IT, Engineering, Business, Legal, Finance etc to implement controls defined in policies and processes.
- Manage projects with security and audit requirements with internal and external teams and serve as a liaison among all stakeholders.
- Managing penetration tests and security reviews for core applications and APIs.
- Identify, create and guide on privacy and security requirements considering applicable Data Protection Laws and implement them across software modules developed at Netmeds.
- Brainstorm with engineering teams to figure out how privacy and security controls can be applied to Netmeds tech stack.
- Coordination with Infra Teams and Dev Teams on DB and application hardening, standardization of server images / containerization.
- Assess vendors' security posture before onboarding them and after they qualify, review their security posture at a set frequency.
- Manage auditors and ensure compliance for ISO 27001 and other data privacy audits.
- Answer questions or resolve issues reported by the external security researchers & bug bounty hunters.
- Investigate privacy breaches.
- Educate employees on data privacy & security.
- Prioritize security requirements based on their severity of impact and product roadmap.
- Maintain a balance of security and business values across the organisation.
Required Skills:
- Web Application Security, Mobile Application Security, Web Application Firewall, DAST, SAST, Cloud Security (AWS), Docker Security, Manual Penetration Testing.
- Good hands-on experience in handling tools such as vulnerability scanners, Burp suite, patch management, web filtering & WAF.
- Familiar with cloud hosting technologies (ex. AWS, Azure). Understanding of IAM, RBAC, NACLs, and KMS.
- Experience in Log Management, Security Event Correlation, SIEM.
- Must have strong interpersonal skills and should be able to communicate complex ideas seamlessly in written and verbal communication.
Good to Have Skills:
- Online Fraud Prevention.
- Bug Bounty experience.
- Security Operations Center (SOC) management.
- Experience with Amazon AWS services (EC2, S3, VPC, RDS, Cloud watch).
- Experience / Knowledge on tools like Fortify and Nessus.
- Experience in handling logging tools on docker container images (ex. Fluentd).