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Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
Java
Scala
C++Job description
We are looking for a passionate Software Development Engineer to develop, test, maintain and document program code in accordance with user requirements and system technical specifications. As a Software Development Engineer, you will work with other Developers and Product Managers throughout the software development life cycle.
Software Development Engineer responsibilities include analysing requirements, define system functionality and writing code in the companys current technology stack. The candidate is expected to be familiar with the software development life cycle (SDLC) process from preliminary system analysis to tests and deployment. Ultimately, the role of the Software Engineer is to build high-quality, innovative and fully performing software that complies with coding standards and technical design. Your goal will be to build efficient programs and systems that serve user needs.
To be qualified for this role, you should hold a minimum of Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering. You should be a team player with a keen eye for detailed and problem-solving skills. If you also have experience in SDLC, Agile frameworks and popular coding languages (e.g., Java), strong computer science fundamentals we’d like to meet you.
Years of experience : 2 to 10 years.
Roles & Responsibilities
The overview of this position (based in Chennai, India) includes:
- Develops, enhances, debugs, supports, maintains and tests software applications that support business units or supporting functions. These application program solutions may involve diverse development platforms, software, hardware, technologies and tools.
- Participates in the design, development and implementation of complex applications, often using new technologies.
- Technology professional with experience in designing and managing the implementation of future looking, flexible and reusable, enterprise applications and components.
- Expert in translating business requirements into an application design that includes Data Model, Web Screens, Web Services, and batch processing.
- May provide technical direction and system architecture for individual initiatives.
- Serves as a fully seasoned/proficient technical resource.
- Deploy programs, gather and evaluate user feedback
- Recommend and execute improvements
- Create technical documentation for reference and reporting
- Develop software verification plans and quality assurance procedures
- Document and maintain software functionality
- Ensure software is updated with latest features
- Good interpersonal and technology understanding skills
- Evaluate open-source components and integrate into product pipeline
Skills and Qualifications
- Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications.
- Strong Java, development skills (JAVA, J2EE, STRUTS, SPRING, Web Services, Eclipse, UI screens, AngularJS, React.JS)
- Excellent debugging skills
- Strong knowledge on databases (MySQL, MSSQL Server and NoSQL databases)
- Understanding of various deployment servers (Apache Tomcat is a must)
- Understanding of OO skills, including strong design patterns knowledge is a must.
- Strong understanding in creating and maintaining web services.
- Understanding of the software development life cycle
- Experience with Implementation and release management activities
- Good understanding of unit/system and functional testing methodology
- Experience working in large transaction-based systems
- Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)
- Experience documenting technical functions
- Desire to contribute to the wider technical community through collaboration, coaching, and mentoring of other technologists.
- Experience in Linux based systems, development of shell-based scripts.
Job Training
- Training on the coding paradigms, guidelines, frameworks, usage of the applications would be provided by the engineers
- Periodic training sessions would be conducted by the technical architects in terms of technology and skills to be learnt
- Periodic, structured training would be provided on the applications Hours & Environment
- Typical 40 hours of work a week
- Depending on the requirements, work hours may have to be extended during the day, weekend
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