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Operations Intern

Location: Bangalore

Company: Connect and Heal

Duration: 3–6 months

Stipend: As per company standards

Mode: Full-time (On-site)

We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.

🎯 Key Responsibilities

• Support daily operations and assist the team in managing workflows across multiple healthcare services.
• Maintain and update operational data in Excel sheets with high accuracy.
• Prepare reports, dashboards, and trackers for business and operational performance.
• Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
• Analyse data to identify trends, gaps, and process improvement opportunities.
• Assist in process documentation and standardization.
• Track service requests, escalations, and resolution timelines.
• Support in vendor coordination and follow-ups where required.
• Help in managing ad-hoc projects and operational initiatives.

✅ Required Skills & Qualifications

• Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
• Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
• Good analytical and problem-solving skills.
• Strong communication and coordination abilities.
• Attention to detail and ability to multitask.
• Willingness to learn and adapt in a fast-paced environment.

⭐ Preferred Skills

• Basic understanding of healthcare or service operations.
• Experience in data tracking, reporting, or internship in operations.
• Knowledge of PowerPoint or reporting tools is a plus.

🚀 What You’ll Gain

• Hands-on exposure to healthcare and digital health operations.
• Opportunity to work with cross-functional teams.
• Practical experience in data-driven decision-making.
• A fast-learning, growth-oriented environment.

Our Mission

To make video as accessible to machines as text and voice are today.

At lookup, we believe the world's most valuable asset is trapped. Video is everywhere, but it's unsearchable—a black box of insight that no one can open or atleast open affordably. We’re changing that. We're building the search engine for the visual world, so anyone can find or do anything with video just by asking.

Text is queryable. Voice is transcribed. Video, the largest and richest data source of all, is still a black box. A computer can't understand it, and so its value remains trapped.

Our mission at lookup is to fix this.

About the Role

We are looking for founding Backend Engineers to build a highly performant, reliable, and scalable API platform that makes enterprise video knowledge readily available for video search, summarization, and natural‑language Q&A. You will partner closely with our ML team working on vision‑language models to productionize research and deliver fast, trustworthy APIs for customers.

Examples of technical challenges you will work on include: distributed video storage, a unified application framework and data model for indexing large video libraries, low‑latency clip retrieval, vector search at scale, and end‑to‑end build, test, deploy, and observability in cloud environments.

What You’ll Do:

• Design and build robust backend services and APIs (REST, gRPC) for vector search, video summarization, and video Q&A.
• Own API performance and reliability, including low‑latency retrieval, pagination, rate limiting, and backwards‑compatible versioning.
• Design schemas and tune queries in Postgres, and integrate with unstructured storage.
• Implement observability across metrics, logs, and traces. Set error budgets and SLOs.
• Write clear design docs and ship high‑quality, well‑tested code.
• Collaborate with ML engineers to integrate and productionize VLMs and retrieval pipelines.
• Take ownership of architecture from inception to production launch.

Who You Are:

• 3+ years of professional experience in backend development.
• Proven experience building and scaling polished WebSocket, gRPC, and REST APIs.
• Exposure to distributed systems and container orchestration (Docker and Kubernetes).
• Hands‑on experience with AWS.
• Strong knowledge of SQL (Postgres) and NoSQL (e.g., Cassandra), including schema design, query optimization, and scaling.
• Familiarity with our stack is a plus, but not mandatory: Python (FastAPI), Celery, Kafka, Postgres, Redis, Weaviate, React.
• Ability to diagnose complex issues, identify root causes, and implement effective fixes.
• Comfortable working in a fast‑paced startup environment.

Nice to have:

• Hands-on work with LLM agents, vector embeddings, or RAG applications.
• Building video streaming pipelines and storage systems at scale (FFmpeg, RTSP, WebRTC).
• Proficiency with modern frontend frameworks (React, TypeScript, Tailwind CSS) and responsive UI design.

Location & Culture

• Full-time, in-office role in Bangalore (we’re building fast and hands-on).
• Must be comfortable with a high-paced environment and collaboration across PST time zones for our US customers and investors.
• Expect startup speed — daily founder syncs, rapid design-to-prototype cycles, and a culture of deep ownership.

Why You’ll Love This Role

• Work on the frontier of video understanding and real-world AI — products that can redefine trust and automation.
• Build core APIs that make video queryable and power real customer use.
• Own systems end to end: performance, reliability, and developer experience.
• Work closely with founders and collaborate in person in Bangalore.
• Competitive salary with meaningful early equity.

Required Capabilities:-

Primary Skills: .Net Core, ReactJS, Azure (Azure, Key Vault , Azure Function, Azure service bus, Azure Blob storage, Cosmos, App insights, App services)

• Significant software development experience in front-end, back-end, and cloud automation.
• Agile team experience, following best practices for architecture, design, and testing with high code quality.
• Proficient in .Net/C# programming and React.
• Strong SQL Server skills.
• Familiar with Redis.
• Knowledge of CI/CD pipelines.
• Understanding of Azure Storage accounts and service bus.
• Experience with Azure or other cloud hosting.
• Familiarity with Entity Framework.
• Expertise in .Net API

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences. 

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially. 

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Evaluating Salesforce Standard vs Custom solutions and guide the team.
• Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
• Strong command of Salesforce best practices
• Strong web development skills (JavaScript, HTML, CSS).
• Experience developing the usage/subscription based billing for SaaS products.
• Salesforce certifications
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Knowledge of Finance & Operations concepts
• Salesforce integration experience with NetSuite, Jira etc.

• Deploy company Application on customer public cloud and on-premise data centers
• Building Kubernetes based workflows for wide variety of use cases
• Document and Automate the deployment process for internal and external deployments
• Interacting with customers over call to deployment and debugging
• Deployment and Product Support

Desired Skills and Experience

• 4-6 years of experience in infrastructure development, or development and operations.
• Minimum 2+ years of experience in docker and kubernetes.
• Experience working with Docker and Kubernetes. Aware of Kubernetes Internals, Networking etc. Experience with Linux infrastructures tools.
• Good interpersonal skills and communication with all levels of management.
• Extensive experience in setting up Kubernetes on AWS, Azure etc.

Good to Have

• Familiarity with Big Data Tools like Hadoop, Spark.
• Experience with Java Application Debugging.
• Experience in monitoring tools like Prometheus, Grafana etc

• Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

We need a top-notch Product Manager to come join our growing team at IK to lead our product development initiatives across all our platforms. 

Who you are

• You have 7 - 12 years experience.
• You love the buzz of a highly productive and fast moving team.
• You’ve had 5+ years of experience developing and managing the product life cycle of world class products. 
• You have your ear to the ground on what competitors are doing and look for partnership avenues. 
• You work with Sales and Marketing to define our GTM strategy and the messaging around it. 
• You work closely with Design and the tech team to build simple and elegant products. 
• You integrate usability studies, market analysis and research into product requirements and your user stories and personas. 
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• You are highly metrics driven and love defining and measuring the success factors of products. 
• You are a whiz at communicating with stakeholders, with users and with business partners and are deft at managing expectations. 
• You love simplicity - in design, in user stories and in integrations. 
• You love working with incredibly smart engineers. 
• You are good at working with cross functional teams
• You are an excellent problem solver

What will excite you?

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team.
• Contribute to every area of our business. Have a real impact with your work.
• Top of the line compensation.

• Design the architecture and their solutions
• Define user stories and implement them using agile methodology
• Engage and manage a team of software engineers; including task planning and code reviews
• Have technical ownership of the product

Must have:

• Fullstack experience (React, Node JS, VU, Python)
• Expert in web technology (SaaS)
• Know-how of cloud technology
• Broad experience with multi-platform development tools and toolkits
• Experience in release engineering and configuration management
• Comfort with both client-side and server-side development
• Passion for agile
• Knowledge of CICD pipeline

Bonus if you:

• Have experience working in the healthcare industry
• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these