Technical Research Analyst

About the Company

Cyborgwave offers IT services and consulting to help enterprises improve their efficiency, adaptability, reliability, and productivity.

Job Title: UI/UX Design Intern

Location: Remote

Duration: 30 to 60 Days

Stipend: Unpaid

About the Role

We are looking for a creative and motivated UI/UX Design Intern to join our team. In this role, you will work closely with our design and product teams to create intuitive and visually appealing user interfaces. You will gain hands-on experience throughout the entire design process, making this a great opportunity to enhance your portfolio and grow your skills in a professional setting.

Key Responsibilities

• Designing wireframes, prototypes, and high-fidelity mockups for web and mobile applications from scratch.
• Conduct user research, usability testing, and competitor analysis to inform design decisions.
• Collaborate with product managers to ensure designs are feasible and aligned with business goals.
• Help refine and maintain design systems, style guides, and UI components.
• Participate in brainstorming sessions and contribute creative ideas for improving user experience.
• Iterate on designs based on user feedback and data-driven insights.

Requirements

• Currently pursuing or recently completed a degree in Graphic Design, HCI, Interaction Design, or a related field (or self-taught with a strong portfolio).
• Basic knowledge of Figma, Adobe XD, Sketch, or similar design tools.
• Familiarity with UI/UX principles, typography, color theory, and responsive design.
• Strong attention to detail and a passion for creating user-centered designs.
• Ability to take feedback constructively and iterate on designs.
• Bonus: Basic understanding of HTML/CSS, prototyping tools (Framer, ProtoPie), or animation tools (After Effects, Lottie).

What You’ll Gain

• Hands-on experience working on real projects with an individual contribution approach.
• Opportunity to build a professional portfolio with live case studies.
• Exposure to collaboration tools like Jira, etc.
• A certificate of completion and a letter of recommendation (based on performance).

Responsibilities

1. Design, develop, test, and deploy Java-based backend services and APIs.
2. Collaborate with front-end developers, DevOps, and QA to deliver high-quality software.
3. Write clean, efficient, and maintainable code following best practices.
4. Participate in system design, code reviews, and architectural discussions.
5. Optimize application performance and scalability.
6. Ensure secure and compliant backend services.
7. Troubleshoot and debug production issues as part of the on-call rotation.
8. Contribute to CI/CD and infrastructure automation efforts.

• Lead the development of the backend systems for our first product
• Build reliable, secure and performant backend systems
• Drive test coverage and continuous delivery automation within the team
• Mentor and provide feedback to teammates

Requirements

• 5+ years of software development experience
• Strong computer science fundamentals
• Deep and wide knowledge of Python ecosystem
• Can write code that is readable, maintainable, secure and performant
• Know the importance of tests and how to approach writing different types of tests
• Good intuition for REST API design
• Deep understanding of relational databases, transactions, entity-relationship modeling
• Comfortable writing highly concurrent systems
• Experienced in using profilers, tuning garbage collection, optimizing SQL queries

· Creating Sales lead

· Customer visit to the scale

· Converting lead to prospects/order.

· Meeting customers and providing necessary product information to all the stakeholders

· Proposal and customized solution to be shared with a customer

· Maintain relationship with customer

Required Skills

• Represent stakeholders

• Scope the system, Elicit project requirements, especially the business requirements.

• Write the project requirements in a clear, concise manner.

• Translate business needs

• Translate technical issues

• Manage the project requirements.

• Lead requirement reviews.

• Create and maintain analysis or domain models for the requirements.

• Act as a communication broker – Works with the project designers and architects to

make sure their designs conform to the project requirements.

• Work with the test team to make sure the tests adequately cover the requirements.

• Run the User Acceptance tests.

Essential Responsibilities

• Client Interaction

• POC for Projects

• Project Planning

• Preparing Documents (SRS, BRD)

• Project Research

• End to End testing

• Coordination with client & Tech team

Desired Characteristics

• A good listener

• A good writer

• Good at analysing and organizing information

• Either a leader or a follower as the situation requires

• Able to work independently or with a group of people as the situation requires

• Self-motivated and assertive, but with a pleasant personality

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift