Technical Research Analyst

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview

As the QA Manager – WordPress, you will take ownership of our end-to-end quality assurance processes. You’ll lead a team of QA specialists and work closely with developers, designers, and project managers to ensure flawless execution and delivery. This role involves streamlining manual QA processes, scaling automation across projects, and exploring AI-driven tools to accelerate test coverage, defect analysis, and regression validation.

Key Responsibilities

• Lead the QA strategy and execution for all WordPress deliverables—websites, custom themes, plugins, and WooCommerce projects
• Establish and continuously improve QA standards, test plans, and documentation for manual and automated testing
• Drive the implementation of test automation across recurring QA workflows using tools like Selenium, Cypress, or Playwright
• Identify key test scenarios for automation, such as cross-browser compatibility, form validations, critical user flows, and regression suites
• Integrate automation scripts into CI/CD pipelines to enable faster releases with higher confidence
• Implement and manage AI-assisted QA tools for defect detection, visual regression, performance monitoring, and code quality audits
• Leverage tools like Percy, Diffy, Testim, or ChatGPT-based review workflows to reduce manual effort and increase accuracy
• Supervise and mentor a team of QA analysts and automation engineers, conduct regular code reviews and QA audits
• Collaborate closely with project managers, developers, and designers to ensure timely issue resolution and smooth UAT cycles
• Lead post-launch QA audits and contribute to incident reports and root cause analysis for major issues
• Ensure all deliverables adhere to performance, SEO, and accessibility (WCAG) standards

Required Skills and Experience

• 6+ years of experience in QA with at least 2 years in a QA leadership or managerial role
• Strong hands-on experience in testing WordPress websites, themes, plugins, and WooCommerce solutions
• Proven track record in setting up and maintaining automated test suites using Selenium, Cypress, or equivalent frameworks
• Familiarity with visual regression testing and cross-browser/device compatibility tools (e.g., BrowserStack, Percy)
• Understanding of Git, CI/CD pipelines, and test integration into deployment workflows
• Strong knowledge of performance and accessibility testing tools such as Lighthouse, GTmetrix, and WAVE
• Excellent communication, documentation, and bug reporting skills
• Experience with project management and QA tracking tools like Jira, ClickUp, or Trello
• Ability to manage and scale a high-performing QA team in a fast-paced agency environment

Preferred Skills

• Experience using AI/ML-based QA tools for anomaly detection, visual testing, or test case generation
• Understanding of ADA/WCAG compliance, Core Web Vitals, and technical SEO QA
• Familiarity with testing headless WordPress (REST API/GraphQL) or JAMstack implementations
• Exposure to ChatGPT or other LLMs for test script generation, defect explanation, and QA documentation
• Background in Agile/Scrum delivery environments

- Strong knowledge of 'Swift' programming language, knowledge of Objective C is a plus.
- Knowledge of Computer Science fundamentals in data structures, algorithm design, database, and efficient data storage.
- Strong knowledge of design patterns like Creational, Structural and MVVM, MVP, MVC, etc.
- Familiarity with RESTful APIs to connect iOS applications to back-end service.
- Experience with offline storage, threading, and performance tuning.
- Experience with google map and location-based app.
- Knowledge of the open-source libraries available for common tasks.

Must have Skills:

- Excellent knowledge in Swift, Objective-C, or cocoa Touch should have strong understanding of mobile application specific concepts.
- Strong knowledge of data structure and algo.

Key Responsibilities:

- Communicate and actively participate in client call and understand requirements.
- Able to troubleshoot and debug the code, write code with best coding practice, and perform unit & Integration testing.
- Collaborate with the technical team to build and migrate applications.
- Design and build advanced iOS applications.
- Work on Bug fixing and improving application performance.

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

Skills

Mandatory:

TrendMicro, McAfee epo and Crowd strike Platforms.

Good understanding of Active directory and ldap authentication.

Antivirus policy management.

HIPS

TPM

Data loss prevention

Host based firewall

EDR

Job Description

- Ability to administer large scale enterprise customers with minimum 5000+

nodes.

- Strong experience on windows and Linux platforms

- Plan, implement antivirus solutions

- Troubleshooting antivirus products

- Proven track in resolving complex security issues involving endpoints and

servers.

- Capability of EDR / XDR event analysis

- Create process and technical improvements for the customer environments.

- Optimizing performance of antivirus products

- Meeting compliance standards

- Understanding APT’s and planning proactive updates/upgrades.

- Manage teams and scheduling roster’s to meet business needs.

- Support customers on 24x7 environment

- Adhering to ITIL process and incident management.

- Collaborate with customers for the change management process.

- Liaise with internal management for AV deployments and KT.

- Assist peers in resolving ongoing tickets.

- Service now / any ITIL based ticketing tool expertise.

- Maintain service level agreements

- Own tickets from start to finish

- Ability to work independently and work as team member

- Establish good customer relationships.

Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.

• Installing and maintaining the Oracle database software.
• Creating storage database structures with high-level security features.
• Altering storage structures to meet the evolving needs of the company.
• Setting up database user accounts.
• Training users on how to access the information in the database.
• Finding and debugging malfunctioning programs affecting the database integrity.
• Creating autonomous database backups.
• Regularly updating the database security protocols.

Greetings from zealous services!!

We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai

Interview Scheduled:

• Walk-in: Monday to Friday (10 AM to 4 PM)

Job Description:

• Designation: Customer Support Executive
• Process: International US Non-Voice Process (Semi Voice)
• Shift Timings: Night Shift (7.30 Pm To 5.30 Am)
• Salary : 8500 + Incentives upto 3000 (based on your performance) + Food & Refreshment 
• Working Days: 5 Days working (Sat,Sun Fixed off)
• Qualification: Any Graduates (Arts & Science, Engineering) / Diploma / ITI / Distance / Drop out (2017 to 2021 passed out only). Up to 3 backlogs can apply.
• Age: Between 18 to 26 years
• Work Location: Nungambakkam, Chennai.
• Requirement: Immediate

Do mention "PRAVALIKA(HR)" on the right top of your resume as your reference.

Note: Interested candidates can "Walk-in" directly to our office premises with your updated resume and copy of aadhar card.

Documents Mandatory:

1. Carry Updated resume and aadhar xerox.
2. All your original educational documents for verification purposes.

Venue Details:

Zealous Services

No.17/7, 'B' Block Ground Floor NRCS Towers,

Kodambakkam High Road, Nungambakkam.

Chennai - 600034

Landmark: Near Hotel Palm Grove, Opp to Domino's.

### Refer to your Friends too!!! Spot Offer!!! Grab the opportunity Don't miss it !!! ####

• Designing, implementing and improving company quality standards and analyzing data in order to find areas for growth and improvements
• Training, motivating and correcting employees to ensure that standards are met and preparing reports to track the progress
• Formulating strategies to increase productivity
• Testing and sampling products (Raw, Semi Finished and Finished Products), ensuring they meet set standards and specifications
• Conforming all products are properly labeled before output
• Investigating customers' complaints and ensuring safety procedures and processes
• Establishing strategies to improve efficiency and profitability in the organizations and monitoring all operations that affect quality and keeping all record related to quality and food safety, statistical reviews and relevant documents
• Communicating with external vendors and quality officers during onsite inspections

Desired Candidate Profile

• BSc. or MSc. or B. Tech (Chemistry/ DT / FT/ Micro /BT)
• Experience in Food Safety Process, audits, corrective actions
• Good at reporting corrective actions taken at management review meetings
• Knowledge in creating a flow diagram for each product and process covered by Food Safety Management System
• Experience in reviewing all rejections by food inspector/quality officers and in submissions of reports
• Willingness to work 6 days as one rotational off either on Monday or Sunday
• Lead Auditor Training Certificate or work experience as FSTL or Food Safety Team Member

We are looking out for Java Professional for our international client’s project

Please find below Job Description

Experience: 4 to 8 Years

Skills: Java with Spring, Hibernate and Angular JS

Notice: 15 Days to 30 Days Max.

Role and responsibilities:

- JAVA 1.7 & higher. Significant and demonstrable experience of implementing Java best practice, valuing scalability, availability and performance.

- Spring mvc/ Spring boot

- ReST and/or SOAP Web Services - public and private facing APIs

- Good experience with Java Unit Testing Frameworks and Tools such as JUnit, TestNG, Mockito etc.

- JavaScript frameworks (Angular)
- Excellent problem solving, analytical, communication, organization and interpersonal skills

- Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically

- Independent thinker with creative, resourceful and proactive problem-solving skills

- Ability to work both independently and as a team player

About our company

NeoQuant Solutions is a Software Application Development and Software Services company that uses cutting-edge technologies in developing software. We provide software solutions and custom products in the domain of the Bank, Finance, and Insurance sector and are known for the use of the latest technology. We believe in innovations and simplicity to solve the business problems of our clients and partners.

Website: https://neoquant.com/">https://neoquant.com/