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The Content and Communications Manager is responsible for creating, managing, and executing content strategies to support the organization's communication and marketing goals. This role involves producing high-quality content across various platforms, managing communication channels, and ensuring consistent messaging that enhances the company's brand and engages its target audience.

Key Responsibilities:

Content Strategy:

Develop and implement a comprehensive content strategy aligned with the company's goals and target audience.

Conduct content audits to identify gaps and opportunities for improvement.

Stay up-to-date with industry trends and competitor activities to inform content strategy.

Content Creation:

Produce high-quality, engaging content for various platforms, including website, blog, social media, email, and print materials.

Collaborate with internal teams, such as marketing, product, and sales, to gather information and create relevant content.

Edit and proofread content to ensure accuracy, clarity, and consistency.

Communications Management:

Develop and manage the company's communication channels, including social media, newsletters, press releases, and internal communications.

Craft compelling messaging that aligns with the company's brand voice and resonates with the target audience.

Manage relationships with media contacts, influencers, and other external partners to amplify the company's reach.

SEO and Analytics:

Optimize content for search engines (SEO) to improve organic visibility and drive traffic to the company's website.

Monitor and analyze content performance using tools like Google Analytics, social media insights, and other relevant metrics.

Use data-driven insights to refine content strategies and improve engagement and conversion rates.

Project Management:

Manage content projects from conception to completion, ensuring timely deliver

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written

Responsibilities :-

·        Discuss training plans with customers to build custom courses to suit their needs.

• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

Teaching

Adaptability

Public speaking

Active listening

Communication

• Bachelor's or Graduate's Degree in business, business administration, computer science or railroad engineering or equivalent experience.
• Experience with LMS, Cloud, Cloud computing, computing, and Camtasia processes, software and systems.
• A leader and collaborator with strict attention to detail.
• Comfortable making decisions and suggesting problem solving measures.
• Can run expercies and other mechanisms.
• Prior consulting experience.
• Demonstrated skill at time management.

About the role:

As a team member at TrusTrace, you’ll get to solve challenging, real-world problems that truly make a difference to society.

As a Product Developer at TrusTrace, you’ll get to solve challenging and real-time problems using cutting edge technologies. You get to work with industry thought leaders and big-name brands. You will work with the product team to materialize the requirements into pieces of user stories and priorities. You will get hands-on experience in polyglot programming to build solutions and write tests to ensure quality code. (We primarily work on Java, typescript/node, and golang). If you build it, you will own it, i.e . you will be generating metrics, track improvements, and bug fixes for features that are built and shipped by you.

Experience & Skills: (3 – 6 Years) The successful candidate will have

• Passion for problem-solving.
• Flexibility to multitask and re-priorities when necessary.
• Ability to work in an agile and customer-eccentric team.
• Open to learning new technologies.
• Prior saas/start-up experience is preferable, but not mandatory.
• Hands-on experience in back-end technologies and have a strong understanding of core data structure and design patterns.
• Commanding knowledge in HLD/LLD
• Basics of system design and distributed systems
• Strong fundamentals in frameworks like Spring MVC, Spring Security, Spring Data, and Spring-boot.
• Sound knowledge in Java and JVM ecosystem.
• Write the production-grade test code. Junit/ TestNG
• Proficiency with Rest API performance and OpenAPI standards.
• Experience in building cache layers and invalidate them properly ;-)
• Strong knowledge of NoSQL(Mongo) database.
• Experience with Elastic search or Solr is preferred.
• Basics understanding of cloud infrastructures (Preferably AWS) and CI/CD pipelines.
• Should have startup/product Experience

Educational Qualification : Preferably from CS/Circuit Background