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Shubham Vishwakarma
Full Stack Developer - Averlon
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Job description
Customer Onboarding Specialist
You Should be good at: -
· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.
· Co-ordinate with the Product Management / Engineering team for customer reported queries.
· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.
· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes: -
· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).
· Excellent Analytical & Technical Troubleshooting skills.
· Interpersonal skill.
· Presentation skill.
· Great Team Player
Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.
Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.
Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.
Job location: - Bangalore, Karnataka
Company: Torrent Power Ltd
Location: Ahmedabad
Profiles: FICO (AM – FICO (Integration/Implementation Consultant)
Experience - 6+ years (Relevant)
Full time- Required
CTC: Upto 20Lpa
Job Description:
SAP FICO Implementation and Functional Support
• Conceptualizing & Mapping of all Business Scenarios
• Functional support for all SAP FICO Modules including Product Costing
• Expertise in integration with all other SAP R3/ISU modules
• Understanding & knowledge of MDM
• Having expertise & understanding the migration activity
• SAP IS-U Developments
• Preparing Functional & Technical Specification Document
• Implementation/Execution of development logic
• Technical / Functional testing of IS-U FICO developments
• SAP Roles & Authorization
• Role creation according to requirement and assignment of Role to user
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.
For a startup run by a serial founder:
Job Description :
- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.
- Recruit and mentor an engineering team to build scalable and reliable technology solutions.
- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.
- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.
- Drive innovation by adopting advanced technologies into our product development cycle.
- Promote a culture of technical excellence and collaborative spirit within the engineering team.
Qualifications :
- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops
- Entrepreneurial mindset with a strong interest in building and scaling innovative products.
- Exceptional leadership abilities with experience in team building and mentorship.
- Strategic thinker with a history of delivering effective technology solutions.
Skills :
- Expertise in modern programming languages and application frameworks.
- Deep knowledge of cloud platforms, databases, and system design principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication skills with the ability to lead cross-functional teams effectively.
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Primary Skills |
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Experience on network vulnerability scanning penetration testing |
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Experience with Nessus NetCat, NMAP Backtrack, Metasploit,Wireshark , HPing, and similar tools set like RetinaCS, Qualys, McAfee (Foundstone) |
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Knowledge of Network Security technology in areas of Firewall, IPS, VPN, Gateway security solutions (proxy, web filtering) |
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In-depth understanding on Common Vulnerability Exposure (CVE)/ Cert advisory database |
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Thorough and practical knowledge of OWASP |
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Hands on experience with popular application security tools – Nessus, Burpsuite, Netsparker, Metasploit, KALI Linux |
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Working knowledge of manual testing of web applications |
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Good knowledge of modifying and compiling exploit code |
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Good understanding and knowledge of codes languages |
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Has practical experience in auditing various OS , DB , Network and Security technologies |
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Microsoft office – Word, Excel, PowerPoint |
PHP
CodeIgniter
Laravel
Amazon Web Services (AWS)We are looking for a Sr. PHP Developer responsible for managing backend services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications
- Strong knowledge of PHP web frameworks especially Codeignitor
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Experience
- Minimum 4 years of experience
- IT service background is plus
What you will do:
- Building and managing strong relationships with key customer stakeholders
- Proactively monitoring client retention and customer account health
- Serving as a product expert on use cases and providing customer training
- Interfacing and collaborating with cross-functional teams to drive towards customer goals
- Providing prompt customer service to ensure client delight and minimal churn
- Following and creating processes that build long lasting client relationships
- Driving upselling by understanding client requirements and product fit
- Being the voice of the customer to drive process and product enhancement
What you need to have:
- Comfortable to work in the day/ evening shift as per the assigned region
- Strong ethical practices for client servicing
- 2 to 4 years of experience in client servicing (preferably in the international market)
- Effective communicator with strong analytical, problem-solving and organizational ability
- High level of comfort with handling technology
Responsibilities
- Manual Testing + Test Automation
- Manual testing (Functional), Database testing
- Exposure in Selenium, Javascript, etc
- Exposure in Agile and DevOps
- Excellent communication skills
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- BS/MS degree in Computer Science, Engineering or a related subject
- Knowledge about API/Service Testing would be important
Swift
iOS App DevelopmentKeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We're motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone's lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.
About the Role:
As one of our first mobile engineers in Bangalore, this is a great opportunity to make a significant impact in designing and building our new KeepTruckin Fleet Manager iOS app and as well as grow by working directly with experienced technology professionals with backgrounds from Silicon Valley companies like Google, Twitter, Facebook and Uber (to name a few). We are looking for candidates who have a familiarity with Objective-C and Swift, and a good understanding of system architectures (mvc, mvvm, redux) and a forward thinking mindset aimed at high readability (declarative) code, as well as identifying problems or bottlenecks before they become issues.
What You'll Do:
Develop from scratch our new iOS KeepTruckin Fleet Manager AppWork with product team to refine feature specs, and work with cross functional teams like IoT, Embedded, Data Science/ML, Computer Vision & Motion teams to create fluid user experiences with interactive visualization for a multitude of data from these different teamsCommunicate with backend engineers about API requirements or refinements, and engage with the senior engineers for mentorship to learn & grow in your areas of interest. Analyze our user's data to identify bugs, and help support team to diagnose user problems Be able to work as part of a small, tightly knit team
What We're Looking For:
2-4 years of experience working on iOS apps. Proficiency in Objective-C, Swift, Storyboards, XIBs, and programmatic view layouts and transitionsAn understanding of Apple UI/UX and application design paradigmsAn appreciation and understanding of automated app testing. Knowledge or interest in commercial vehicles/trucking is a plus!Creating a diverse and inclusive workplace is one of KeepTruckin's core values.
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Notice here.
HTML/CSS
Adobe Illustrator- 2-4 years of experience as a Graphic Designer
- Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
- Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
- Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
- Must be an experience of Image cutting & image cleaning.
- The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
- Create design artworks as per clients requirement
- Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
- Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
- Ability to work under pressure, and be constantly on the run, juggling multiple projects at once
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon