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Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.

A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Job Title: Content Delivery Operations Specialist

Who We Are

At Brainayan, we are a learning and development consultancy partnering with companies

across industries and geographies. We specialize in designing and facilitating impactful

workshops and organizational development initiatives. Our passion lies in customizing

content that aligns with client culture and business needs, creating innovative participant

engagement experiences, and building tech-driven solutions that drive real behavior change.

Role Overview

We are seeking a highly organized and proactive Content Delivery Operations Specialist to

support the execution of our training and development programs. This role is critical in

ensuring seamless delivery of content through meticulous coordination, client

communication, and logistical support. You will work closely with facilitators, clients, and

internal teams to bring learning experiences to life.

Key Responsibilities

1. Training Execution & Logistics

• Coordinate travel, accommodation, and scheduling for facilitators/trainers.

• Liaise with clients to gather training materials, venue specifications, and tech setup

needs.

• Manage training calendars, timelines, and pre-session preparations.

• Provide facilitators for appropriate trainings based on client requirements and

program objectives.

• Ensure seamless execution of all logistical components for both in-person and virtual

training programs.

2. Client Communication & Support

• Serve as the main point of contact for clients post-onboarding for all operational

queries.• Provide ongoing support during program delivery to ensure a smooth experience for

all stakeholders.

• Proactively identify and resolve operational challenges.

3. Administrative & Documentation Support

• Maintain updated records for each training project (including feedback, attendance,

logistics).

• Assist in handling vendor coordination, invoice submissions, and compliance

documentation.

• Prepare and share communications, trackers, and reports for internal and client

purposes.

• Manage and negotiate with vendors

4. Calendar Management

• Schedule internal and client-facing meetings and manage Director’s calendars.

• Prioritize and block time effectively for important deliverables and meetings.

• Coordinate availability across internal and external stakeholders.

Qualifications & Skills

Required

• 3–5 years of experience in training operations, client coordination, or project

management.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to juggle multiple tasks, meet tight deadlines, and thrive in a fast-paced

environment.

• High level of discretion, professionalism, and client orientation.

Preferred

• Experience using project management or scheduling tools (Asana, Trello, Calendly,

etc.).

• Prior experience in the L&D or consulting industry.

Preferred

• Experience in L&D, HR tech, or consulting environments.

• Familiarity with project management tools like Asana, Trello, or Notion.Why Join Brainayan?

• Work with leading global brands and seasoned professionals.

• Be part of a fast-growing team passionate about people development.

• Contribute to meaningful work that creates real-world impact.

• Enjoy a culture that values innovation, collaboration, and continuous learning.

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

• Should be well versed with Data Structures & algorithms
•  Understanding of software development lifecycle
•  Excellent analytical and problem-solving skills.
•  Ability to work independently as a self-starter, and within a team environment.
•  Good Communication skills- Written and Verbal

JD:

Cloud Technical

Total Exp 4-9  Yrs

Cloud Technical
Need minimum4+ years of experience person in Oracle apps and 2+ year in cloud
Modules - AP PO GL FA
Expertise in BI reports/OTBI/FBDI/Personalization,
Excellent in SQL and PL/SQL

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges

Tech9 India is looking for a mid-senior software engineer who is an expert with Nodejs and MongoDB.  This is a great opportunity to work with a company that has a primary focus of making our customers happy by delivering value, without all the burdensome policies and rules that have become typical for outsourced software development companies.

If you are looking for a change this is what we can promise you:

• You will have challenging problems to solve
• You will have flexibility and autonomy to solve problems and deliver solutions
• We will provide a highly collaborative environment with skilled and super friendly teammates
• We will fully support you in developing software the right way
• We won't burden you with useless policies and procedures
• We will provide you the tools you need to do your job right

If this sounds attractive please apply! We'd love to talk to you!

Responsibilities:

• Work with cross-functional teams, using agile practices, write, debug and deliver code
• Produce solid, thoroughly tested features

Requirements:

• Mid level roles require at least 3 years of experience in Nodejs senior roles require at least 4 years of experience with Node.
• At least 3 years of experience developing in HTML and CSS
• Strong verbal and written communication skills
• Experience working with product managers and scrum teams to effectively translate business requirements into workflows 
• Demonstrated ability to remove problems and overcome roadblocks
• Cloud platform experience 
• Hands-on experience with APIs, microservices
• Multiple years of experience delivery solutions through an Agile delivery methodology
• Ability to understand complex systems and solve challenging analytical problems
• Ability to leverage multiple tools and programming languages to analyze and manipulate data sets from disparate data sources
• Strong problem solving skills and critical thinking ability

Dear All,

On behalf of one of our clients, we are hiring ambitious Sales & Marketing Executives

Job Description
As the sales and marketing executive you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating sales reports.
Research and recommend prospects for new business opportunities. Research and analyze sales options. Build and maintain relationships with clients and prospects. Working with the sales team to develop targeted sales strategies. Answering client queries about product specifications and uses. Maintaining client relations. Collect and analyze information and prepare data and sales reports. Build and maintain professional networks

Requirements
1. MBA in Marketing, Business, or a related field.
2.Proven work experience as a Sales and Marketing Executive.
3.High-level communication and networking skills.
4.A passion for sales.
5.Understanding of commercial trends and marketing strategies.
6.Ability to negotiate and understanding of marketing skills
7.Self-motivated and goal-oriented, desire to deliver results
8.Ability to create and deliver presentations
9.Fast learner and a quick thinker