11+ SMB Jobs in Delhi, NCR and Gurgaon | SMB Job openings in Delhi, NCR and Gurgaon
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Amazon Web Services (AWS)Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.
A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.
B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.
C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.
D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads
E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM
F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)
G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.
H) Worked on Long Term direction of the company business plan to drive Incremental Growth.
I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
As an Enterprise Account Manager, you’ll own and grow relationships with our most strategic enterprise customers. This role is perfect for someone with 4–6 years of Marketing Agency/ SaaS or AI/automation industry experience, a deep understanding of enterprise communication needs, and a proven record of scaling accounts. You’ll drive account expansion, create measurable business value for customers, and help enterprises adopt MyOperator's cutting-edge Business AI Operator platform, leveraging its unified WhatsApp, Calls, and AI-powered chat & voice bots to redefine their customer communication strategies.
Key Objectives:
- Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
- Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
- Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisitions.
Responsibilities:
- Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.
- Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
- Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
- Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
- Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's Business AI Operator platform and its unified solutions, differentiating them in the market.
- Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
- Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
- Participate in industry events, conferences, and networking
Requirements
- Bachelor’s degree in Business, Sales, Marketing, or related field (MBA is a plus).
- 4–6 years of experience in Enterprise Account Management, SaaS, or AI/communication solutions.
- Proven track record in meeting/exceeding revenue goals and scaling accounts.
- Strong business acumen and consultative selling skills.
- Excellent communication, negotiation, and stakeholder management.
- Technical fluency to discuss AI-powered products and telephony/automation solutions.
- Data-driven approach to performance measurement and optimization.
- Skills:
- Strong business acumen and consultative selling skills.
- Excellent communication, negotiation, and stakeholder management abilities.
- Technical fluency to discuss AI-powered products, GenAI Chatbots & Voice-bots, WhatsApp Business API, and advanced telephony/automation solutions
- A data-driven approach to performance measurement and optimization.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits
- Career growth opportunities in a fast-growing SaaS company.
- Training & mentorship from industry experts.
- Account Manager (Enterprise Business Group): Drive account growth and customer retention.
- Senior Account Manager: Lead larger accounts and mentor teammates.
- Account Director: Own strategy for key accounts, drive growth at scale, and manage a team.
Kubernetes
DockerAbout Us
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services, and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/
What are we looking for
We are seeking a highly skilled and experienced Senior DevOps Engineer to join our team. The ideal candidate will have extensive expertise in modern DevOps tools and practices, particularly in managing CI/CD pipelines, infrastructure as code, and cloud-native environments. This role involves designing, implementing, and maintaining robust, scalable, and efficient infrastructure and deployment pipelines to support our development and operations teams.
Required Skills and Experience:
- 7+ years of experience in DevOps, infrastructure automation, or related fields.
- Advanced expertise in Terraform for infrastructure as code.
- Solid experience with Helm for managing Kubernetes applications.
- Proficient with GitHub for version control, repository management, and workflows.
- Extensive experience with Kubernetes for container orchestration and management.
- In-depth understanding of Google Cloud Platform (GCP) services and architecture.
- Strong scripting and automation skills (e.g., Python, Bash, or equivalent).
- Excellent problem-solving skills and attention to detail. - Strong communication and collaboration abilities in agile development environments.
Preferred Qualifications:
- Experience with other CI/CD tools (e.g., Jenkins, GitLab CI/CD).
- Knowledge of additional cloud platforms (e.g., AWS, Azure).
- Certification in Kubernetes (CKA/CKAD) or Google Cloud (GCP Professional DevOps Engineer).
Behavioral Competencies
• Must have worked with US/Europe based clients in onsite/offshore delivery models.
• Should have very good verbal and written communication, technical articulation, listening and presentation skills.
• Should have proven analytical and problem solving skills.
• Should have collaborative mindset for cross-functional team work
• Passion for solving complex search problems
• Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills.
• Should be a quick learner, self starter, go-getter and team player.
• Should have experience of working under stringent deadlines in a Matrix organization structure.
Job description:
- We are looking for a young and dynamic QA Intern to join our QA team and help plan testing efforts, execute test scripts, and help with installation testing, software, and web testing.
Your Roles and Responsibilities:
- Basic troubleshooting and analytical skills
- Good verbal and written communication skills (Documentation Skills)
- Attention to detail is important
- Must be proficient with computers
- Basic knowledge of software is required
- The ability to test software and question features or behavior is desirable.
You should have:
- BTech/B.E or relevant degree in Computer Science
NodeJS (Node.js)
Javascript
MongoDB
PythonWhat You'll Do :
You will be a part of our backend team working on keeping our REST API and GraphQL API up and running and making sure that our users get the right data at the right time.
You will have ownership of developing and maintaining our backend services including users, courses, and operations tools that manage our product and logistics.
You will work on architecting and scaling highly-available RESTful services and back-end systems from scratch.
This is a position for an experienced Node programmer with at least 2 years under the belt, but you don't have to be a rock star, a ninja, or a superhero to apply.
What You'll Need :
You will fit well in the backend team if you are passionate about technology and have experience programming in Node. Knowledge of technologies like Cassandra, Elasticsearch, PostgreSQL, REST and JSON will help you get going from day one.
As an experienced Node developer, you should be intimately familiar with the platform, with
JavaScript, and with the stables of full-stack web development : HTTP, JavaScript, CSS, HTML, SQL.
It's a bonus if you're broadly familiar with other languages as well- we write some services in Go and have data pipelines written in Python- but your main work will be JavaScript through and through.
You will be a perfect match with our team if you love collaborating with people from all disciplines to solve complex problems, always want to learn new skills and take ownership of your work.
Role Overview
- As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
- Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
- Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
- Provide sales and technical staff with technical support on both a pre- and post-sales basis
- Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
- Conduct or attend a Site visit and Site surveys when needed.
- Develop and maintain knowledge of current and new technologies that company offers.
Business development and sales exp from education tech.
Identifying, qualifying and prospecting new clients.
Coming up with creative solutions for prospecting.
Responding to inbound requests and executing sales strategies to close and/or upsell.
Educating new clients on the platform’s features and functionality.
Developing and maintaining relationships with a robust client base of clients’ onboarding process moving forward.
Advising clients on the most effective way to use the platform.
Working across teams within the company as an advocate for your clients to make sure they are getting everything they need to succeed.
Collaborating with account management, support and sales teams to update the status on all accounts.
Updating CRM to track all correspondences and updates from the clients.
What you'll need...
Solid sales qualification experience, utilizing a consultative mindset.
Ability to pick up, learn and quickly become knowledgeable in SaaS tech concepts.
You must have a passion for the online & mobile advertising industry – one of the fastest-growing industries on earth!
Exceptional interpersonal communication and presentation skills.
Outgoing, positive and energetic personality.
Experience with a data-driven strategy.
Bachelor’s degree - MUST.
Proactive approach – MUST.
1-2 years’ experience in the online industry - the MUST and Mobile industry a plus.
Experience with HubSpot – an advantage.
English - MUST
NodeJS (Node.js)
Angular (2+)MongoDB
React.js
Javascript
HTML/CSSReact.jsHTML/CSSAngular (2+)React.js
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