11+ SMB Jobs in Delhi, NCR and Gurgaon | SMB Job openings in Delhi, NCR and Gurgaon

Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.

A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is

accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of

healthcare within the organisation. The role requires the post holder to communicate with staff at the highest

levels of the Trust and to engage with key local, regional and national stakeholder to inform development of

strategy and policy. Directly accountability to the Trust Board via the Chief Nurse and Medical Director, the

Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect

current best practice within the post holders’ designated areas of expertise and responsibility.

The Head of Quality and Patient Experience is the Trust lead for the following services:

•  Care Quality Commission registration and compliance
• Clinical Audit and Effectiveness
• Patient Experience and Involvement• Complaints management
• Chaplaincy (Spiritual and Pastoral Care)
• Patient Affairs (Bereavement office)
• Voluntary Services
• Promoting inclusion and diversity in relation to patient care – including provision of translating and
• interpreting services

Qualifications and Training

• Educated to Bachelor Degree level in a relevant subject, or hold an equivalent level

professional qualification or equivalent experience at senior level - E

• Relevant leadership or management qualification - E

• Evidence of strong and recent commitment to relevant ongoing professional development 

FULL STACK DEVELOPER

Responsibilities

• Develop interactive, user-friendly applications using the latest frameworks

• Deliver across the entire application life cycle in the stages of concept, design, build, deployment, test, and release to app stores and support.

• Collaborate with product owners and designers to translate product requirements and designs into reality

• Own and develop feature sets that involve responsive UIs and restful services to ensure a seamless user experience.

• Interact with the product, engineering, and business teams across geographies to leverage their expertise and contribute efficiently.

• Ensure that all components and the overall application are robust and easy to maintain.

• Continuously optimize and improve the application performance

• Proactively acquire knowledge of the latest industry trends and best practices in mobile technologies to implement them and educate the teams to increase the effectiveness of technology solutions.

Requirements

• B.Tech/ B.S. or M.Tech/ M.S. or equivalent in Computer Science, IT, or related field

• 2-6 years of experience

Mandatory Skills

• 2+ years of experience designing and building production-level web applications including:

• Programming knowledge in JavaScript, NodeJS

• Good knowledge in developing front-end software, with deep experience in one or more relevant

front-end frameworks (ReactJs, Angular, Vue etc.).

• Expertise in Web/mobile app development using React Native

• Experience in product development on mobile platforms using React Native

• Familiar in developing backend (JS/Node/C#).

• Basic understanding of RDBMS databases

• Working knowledge of design patterns, SOLID principles, and development best practices. Ability to

independently write code and unit test cases

• Mastery of standard frontend technologies like modern HTML, CSS, JavaScript (we use React,

Redux, Webpack, NodeJS etc.), REST, and JSON.

Desirable Skills

• ES6/7, Node, package management /webpack/parcel.

• Exposure to data modeling with any of the database technologies.

• Full stack understanding of web/mobile/API/database development concepts and patterns.

• Experience in DevOps would be a plus.

• Experience in TypeScript would be a plus.

• Excitement about the latest trends in application design

Location: Bangalore, Delhi, Gurgaon

Function: Software Engineering → Frontend Development

Requirements:

• 2-5 years of experience in building large complex and performant web applications using JavaScript, HTML, and CSS across multiple browsers.
• Strong Object Oriented JavaScript fundamentals.
• Experience in java script frameworks such as React and a good understanding of the basics of these frameworks and their life cycles.
• Deep understanding of various deployment strategies and their pros and cons.
• Understanding of Docker.
• SSR experience is a must.
• You should have enough understanding of SEO principles.
• Experience of working with React Hooks desirable.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 ES7).
• Experience with server-side rendering using nextjs, express, hapi etc.
• Hands-on experience with any unit testing framework (mocha/chai, jest etc).
• Deeper understanding of Chrome Dev Tools.
• Should understand nuances of the timeline for perf monitoring.
• Deeper knowledge of UI optimizations and performance.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Understanding of JavaScript Design patterns and ability to use them in applicable scenarios.
• Good understanding of data structures and algorithms and their space and time complexities.
• Strong in open source technologies, agile development.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Familiarity with code versioning tools such as Git, SVN, and Mercurial.

Web Development Interview:

• Technical Round 1 JS + Web fundamentals + React (Based on Experience)
• Technical Round 2 React JS - Problem solving (Machine coding round)
• Technical Round 3 Technical evaluation/Team fitment
• HR Round