Director - Product Management

Job Description

Experience: 4 – 8 Years

 Location: Hyderabad 

 Employment Type: Fulltime

Key Responsibilities

•     Design, develop, and implement backend services using Java (latest version), Spring Boot, and Microservices architecture.
•     Participate in the end-to-end development lifecycle, from requirement analysis to deployment and support.
•     Collaborate with cross-functional teams (UI/UX, DevOps, Product) to deliver high-quality, scalable software solutions.
•     Integrate APIs and manage data flow between services and front-end systems.
•     Work on cloud-based deployment using AWS or GCP environments.
•     Ensure performance, security, and scalability of services in production.
•     Contribute to technical documentation, code reviews, and best practice implementations.

Required Skills

•     Strong hands-on experience with Core Java (latest versions), Spring Boot, and Microservices.
•     Solid understanding of RESTful APIs, JSON, and distributed systems.
•     Basic knowledge of Kubernetes (K8s) for containerization and orchestration.
•     Working experience or strong conceptual understanding of cloud platforms (AWS / GCP).
•     Exposure to CI/CD pipelines, version control (Git), and deployment automation.
•     Familiarity with security best practices, logging, and monitoring tools.

Preferred Skills

•     Experience with end-to-end deployment on AWS or GCP.
•     Familiarity with payment gateway integrations or fintech applications.
•     Understanding of DevOps concepts and infrastructure-as-code tools (Added advantage).

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

 We are looking for skilled and motivated Software Engineers to join our growing team and work on cutting-edge projects with leading Japanese company in Japan. This role involves full-cycle system and application development across various domains including finance, healthcare, public systems, and web technologies. Candidates will be engaged in both frontend and backend development, database management, testing and end-to-end system integration from requirement gathering and analysis to deployment and maintenance.

Who You you are?

• A Detail-Oriented Design Expert | You are well-versed in all aspects of design and take great pride in the finer points of delivering truly exceptional design.
• Innately Curious | You’re excited about visual storytelling and delivering experiences that go beyond just solving a client’s problems, and are innately interested in human motivations, behaviors and desires. You like following the solution through all stages of the process so that the integrity, consistency, and essence of the experience is delivered with precision.
• Influencer & Communicator | You can educate, convince, and lead projects, inspiring both clients and junior members of the design team. You have a demonstrated ability to synthesize and present your work to clients and internal audiences of all backgrounds. You have excellent written, verbal, and interpersonal communications skills required to make the complex feel and sound easy yet captivating.
• Confident | You have confidence in your concept, in your work and thus in presenting ideas and designs to internal teams, external stakeholders and clients.

What you have:

• Experience | 3-7 years of experience in an agency or design studio,
• Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, color, layout, balance, proportion, rhythm, emphasis, and unity.
• Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
• Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
• Experience working across multiple parallel work streams and within a flexible and agile environment.
• Ability to assess work, delegate tasks, hire resources and manage the team output effectively.

Key responsibilities:

1. Record, classify, and summarize financial transactions accurately.

2. Handle daily processing of invoices, receipts, payments, and other financial documents.

3. Maintain and update accurate financial records in accounting software (e.g., Tally, QuickBooks, SAP).

4. Oversee the entire sales process, including the creation and processing of Sales Orders, Invoices, and Delivery Notes.

5. Efficiently manage accounts payable and receivable.

6. Provide timely and accurate Debtors and Creditors Ageing reports.

7. Perform monthly bank statement and general ledger account reconciliations.

8. Assist in the preparation of monthly, quarterly, and annual financial reports and statutory reports.

9. Ensure the proper management of statutory accounts.

10. Manage inventory accurately and ensure proper documentation related to inventory movements.

11. Assist senior management with tax-related matters and filings.

12. Maintain and update the Labor Register, Sales Register, and Purchase Register.

13. Provide support in ensuring accurate documentation and communication between departments.

Role: Web Designer/ Developer
 
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
 
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
 
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
.

Position: Software Development Engineer, NodeJs

Experience: 3-7 Years

Responsibilities:

 Work with product team / business / architects to understand the requirement

and develop and maintain back end application logic

 Work with front end developers to ensure seamless integration with the back

end logic

 Design and optimize application for high performance and high availability

Develop Secure, testable and scalable application

Experience Required:

 Engineering Graduate with 3 to 7 years of experience in software development.

 Strong proficiency with JavaScript and ES6 or ECMA 2015 on Node.js platform.

 Knowledge of frameworks such as Express, KOA is desirable.

 Knowledge and understanding of async non-blocking architecture

 Knowledge of creating REST-ful APIs.

 Knowledge of Data Structures and Algorithms, Node Global variables and In built libraries.

 Experience in building high-volume transactional customer facing systems desirable
Understanding the nature of asynchronous programming and its quirks and workarounds

 Knowledge of packages BABEL, Webpack

 Basic understanding of front-end technologies, such as HTML5, and CSS3

 Writing reusable, testable, and efficient code