11+ SMB Jobs in Mumbai | SMB Job openings in Mumbai

Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.

A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

Role & Responsibilities

We are building an AI-powered Artwork Validation Platform that reads global regulatory rules and validates product packaging using LLMs and Retrieval-Augmented Generation (RAG). We are looking for a hands-on AI Engineer with strong expertise in the LangChain ecosystem to design, orchestrate, and optimize intelligent AI workflows.

Key Responsibilities:

• Design and build RAG pipelines for rule-based validation
• Extract structured rules from PDF/XML/web sources using LLMs
• Develop AI workflows using LangChain and LangGraph
• Implement semantic search and embeddings for accurate retrieval
• Use LangSmith for debugging, tracing, and evaluation
• Prototype workflows using LangFlow
• Generate explainable AI outputs for artwork validation
• Optimize prompts and reduce hallucinations

Ideal Candidate

• Strong AI Engineer / LLM Engineer profile with hands-on experience building RAG or LLM applications
• Mandatory (Experience): Must have 3+ years of software engineering experience with atleast 6+ months in AI/ML, NLP, or deploying LLM based application
• Mandatory (LLM & RAG): Must have strong hands-on experience building RAG pipelines, LLM workflows, semantic search, or AI-powered retrieval systems
• Mandatory (LangChain Ecosystem): Must have hands-on experience with LangChain. Experience with LangGraph, LangSmith, and LangFlow is highly important
• Mandatory (Vector DB & Embeddings): Must have worked on embeddings and vector databases like Pinecone, FAISS, Weaviate, ChromaDB, etc.
• Mandatory (Programming): Strong Python skills with experience building AI/NLP pipelines or backend AI workflows
• Mandatory (Data Processing): Must have experience working with unstructured data such as PDFs, HTML, XML, scanned documents, or web data
• Mandatory (Prompt Engineering): Must have good understanding of prompt engineering, hallucination reduction, retrieval accuracy, and LLM evaluation
• Mandatory (Company): Service or product companies acceptable given they have real AI/ML, LLM based experience
• Mandatory (Note): Must be comfortable with a 6-day (3 days in office) hybrid work model. Mon-Friday 8:30-5:30 pm and Saturdays 8:30-1:00 pm
• Preferred (Experience): Exposure to food compliance domain

Job Title: Restaurant Captain

Department: Operations Service

Location: Mumbai

Reports To: Restaurant Manager / Assistant Restaurant Manager

Position Summary:

The Restaurant Captain is responsible for supervising and coordinating the activities of the service team to ensure seamless guest experiences. This role bridges front-line service and management, ensuring smooth operations, adherence to service standards, and prompt issue resolution.

Key Responsibilities:

Guest Service & Operations

• Greet and assist guests with warmth and professionalism, ensuring memorable dining experiences.

• Supervise table set-up, service sequence, and clearing to maintain brand standards.

• Take and confirm guest orders, ensuring accuracy and timely delivery of food and beverages.

• Handle guest feedback or complaints promptly and effectively.

• Coordinate with kitchen and bar teams for smooth order flow and service timing.

Qualifications & Experience:

• Minimum 2–4 years of experience in restaurant operations or similar supervisory roles.

• Strong knowledge of F&B service standards and POS systems.

• Excellent communication, leadership, and interpersonal skills.

• Ability to handle pressure and multitask in a fast-paced environment.

International Voice Support

We are looking for enthusiastic customer service and technical professionals to join our team. We have multiple open positions offering excellent growth and competitive payouts for both freshers and experienced candidates.

Open Positions & Salary Structures

Role 1 : Voice Process (Domestic Support)

Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off

Requirement: Graduate Freshers or Experienced candidates

Communication: C1 Level English Proficiency

Salary: ₹30,000 In-Hand

Role 2 : Voice Process (Energy sector support)

• Shifts: 24/7 Rotational Shifts
• Requirement:
• SSC (10th) + Minimum 1 year of International BPO experience
• HSC (12th) or Graduate + Minimum 6 months of experience
• Communication: B1 / C2 Level English Proficiency
• Salary: ₹26,000 In-Hand

Role: Voice Process (Airline Support)

• Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off
• Requirement:
• Graduate Freshers: ₹25,000 In-Hand
• HSC / Graduate + Experience: ₹28,000 In-Hand
• Communication: B1 / C2 Level English Proficiency

Role: Technical Support Process (Premium IT Company)

• Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off
• Requirement:
• Graduate Freshers: ₹25,000 In-Hand
• HSC / Graduate + Experience: ₹28,000 In-Hand
• Communication: C2 Level English Proficiency (Excellent Tech Support Skills)

Team Lead Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 5+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 5 years relevant experience

About the company

DCB Bank is a new generation private sector bank with 442 branches across India.It is a scheduled commercial bank regulated by the Reserve Bank of India. DCB Bank’s business segments are Retail banking, Micro SME, SME, mid-Corporate, Agriculture, Government, Public Sector, Indian Banks, Co-operative Banks and Non-Banking Finance Companies.

Job Description

Department: Risk Analytics

CTC: Max 18 Lacs

Grade: Sr Manager/AVP

Experience: Min 4 years of relevant experience

We are looking for a Data Scientist to join our growing team of Data Science experts and manage the processes and people responsible for accurate data collection, processing, modelling, analysis, implementation, and maintenance.

Responsibilities

• Understand, monitor and maintain existing financial scorecards (ML Based) and make changes to the model when required.
• Perform Statistical analysis in R and assist IT team with deployment of ML model and analytical frameworks in Python.
• Should be able to handle multiple tasks and must know how to prioritize the work.
• Lead cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
• Develop clear, concise and actionable solutions and recommendations for client’s business needs and actively explore client’s business and formulate solutions/ideas which can help client in terms of efficient cost cutting or in achieving growth/revenue/profitability targets faster.
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
• Design and build technical processes to address business issues.
• Oversee the design and delivery of reports and insights that analyse business functions and key operations and performance metrics.
• Manage and optimize processes for data intake, validation, mining, and engineering as well as modelling, visualization, and communication deliverables.
• Communicate results and business impacts of insight initiatives to the Management of the company.

Requirements

• Industry knowledge
• 4 years or more of experience in financial services industry particularly retail credit industry is a must.
• Candidate should have either worked in banking sector (banks/ HFC/ NBFC) or consulting organizations serving these clients.
• Experience in credit risk model building such as application scorecards, behaviour scorecards, and/ or collection scorecards.
• Experience in portfolio monitoring, model monitoring, model calibration
• Knowledge of ECL/ Basel preferred.
• Educational qualification: Advanced degree in finance, mathematics, econometrics, or engineering.
• Technical knowledge: Strong data handling skills in databases such as SQL and Hadoop. Knowledge with data visualization tools, such as SAS VI/Tableau/PowerBI is preferred.
• Expertise in either R or Python; SAS knowledge will be plus.

Soft skills:

• Ability to quickly adapt to the analytical tools and development approaches used within DCB Bank
• Ability to multi-task good communication and team working skills.
• Ability to manage day-to-day written and verbal communication with relevant stakeholders.
• Ability to think strategically and make changes to data when required.

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

• Support with design/requirements workshops
• Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
• Confident in configuring workday with the ability to reference Workday Community for clarity
• Ability to create effort estimates based on requirements
• Excellent problem solver
• Wants to master additional modules of Workday
• Support and mentor junior resource based in Portugal/UK
• Achieve a high level of utilisation
• Be consultative in their customer approach

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills

 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.

o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.

o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.

o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.

 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.

o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.

 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.

o KPI: Market Share Analysis

 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.

o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.

o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.

o KPI: Strategic Recommendations

 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.

o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.

o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.

o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.

 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.

o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.

Education: Any graduate, with digital certifications (a must)

Job Description :

● Designation : Full Stack Developer

● Industry : Software Development

● Role category : Software Developer

● Education : Graduate

● Total Experience years : 3-5 Years

● Relevant Experience years : 3-5 Years

● Main skill require: : Python, Django, Javascript, react.js

● Gender : Male / Female

● Salary range : 6L to 12 L Per annum

● Job location : Navi Mumbai / Bangalore

● Office time : 11 AM to 8 PM

Hiring Process:

Following are some guidelines for the hiring process. It lists out the

expected experience and skill set required for the position. In terms of

the hiring procedure, our first step involves arranging a video

interview with the candidates who have been shortlisted.

Subsequently, we will proceed to schedule an in-office interview.

Resume Requirements

● Detailed Technical Skillset

● Detailed description of the Project

● Description of the modules/system which the developer was directly

involved in the Development.

Additional Attributes, if available

● Description of Technical Challenges faced and It’s implementation

● Link to their Code Repository (github, bitbucket etc)

● Link to the project

Full Stack Developer

Experience Requirement :

3-5 years of experience in Javascript, ReactJS and Python/Django

Technical skills Frontend:

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles, React

Hooks, Context, High Order Components

● Prior experience with popular React.js workflows (such as Flux or

Redux)

● Familiarity with more current specifications of EcmaScript

● Prior experience with data structure libraries (e.g., Immutable.js)

● Familiarity with RESTful APIs

● Familiarity with HTML / CSS

● Experience with common front-end development tools such as Babel, Webpack, NPM, Etc.

Additional Skills – Not Compulsory -

● GIT experience is a plus

● Knowledge of isomorphic React is a plus

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

Technical skills Backend:

We are looking for a Python/Django developer who is well versed in Python language as well as in use of the Django framework. Knowledge of other python web frameworks is an advantage.

Skills needed

● Good understanding of Python language(3 + years experience)

● Proficient in Django Development Framework

● Good understanding of REST Architecture

● Good understanding and experience in writing of regular Expressions

● Familiarity with some ORM (Object Relational Mapper) libraries

● Hands on Experience with deployment of application

● Knowledge of user authentication and authorisation between multiple systems, servers and environments

● Understanding of fundamental design principles behind a scalable & distributed application

Requirement 

Process      : PhonePe Customer Service (Voice)

Shift Timing  : Day Shift

Working Days : 6

Week Off     : one rotational off

 Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory 

Good communication skills required

 Salary : 

Upto 18k

 Rounds of Interview :

HR

Ops Round

V&A

Client Round 

 Note 

Work from office

DOJ - 7th November ber.

Transport Boundaries:

Ghatkopar till Ambernath

Panvel till Chembur

Panvel till Thane

Purpose:

We are looking for an analytical and perceptive Brand Manager, fluent in English & a skilled communicator. 

Role and Responsibilities:

• Conduct consumer and market research

• Identify how our brand is currently positioned in the market
• Design a research-based brand strategy
• Develop and execute marketing campaigns aimed at communicating our brand message 
• Communicate our brand personality internally and align company around foundational ideas
• Lead marketing team members through campaigns
• Measure and report on success of marketing campaigns
• Anticipate consumer trends and keep brand up to date

Qualifications and Education Requirements:

Bachelors is a must. PG Preferred.

Preferred Skills

• 1 – 2 years’ experience in Beauty and Healthcare
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media advertising platforms found in Facebook, Twitter, and LinkedIn in particular
• Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) 
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Excellent presentation skills
• Working under pressure
• Being passionate and energetic about the brand
•  Organizational and methodical skills are also a bonus