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- Design and Develop: Architect, design, and implement high-performance Java-based backend services and applications.
- Code Quality: Write clean, efficient, and well-documented code following industry best practices and coding standards.
- Technical Leadership: Provide technical guidance and mentorship to junior developers, promoting best practices and fostering a collaborative environment.
- Collaboration: Work closely with frontend developers, product managers, and other stakeholders to understand requirements and deliver robust solutions.
- Performance Optimization: Identify and resolve performance bottlenecks and scalability issues.
- Testing: Implement comprehensive testing strategies, including unit tests, integration tests, and end-to-end tests.
- Continuous Improvement: Stay current with the latest industry trends, technologies, and best practices in Java/Golang development, and continuously improve our development processes.
Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.
Job role : Dot Net FS Developer
Experience : 4+years
Mode of work : Onsite
Work location : Gachibowli
Shift: UK(2.00Pm - 11.00Pm)
Location : Hyderabad,
Skills:
- Dotnet, .net core, Aws/Azure, Angular, Entity Framework , Solid principles
- Proficiency in .NET technologies.
- Front-end development skills using Angular.
- Experience with Agile product development.
Note: Mode of interview is F2F
Discussing project aims with the client and development team.
Designing and building web applications using Laravel.
Troubleshooting issues in the implementation and debug builds.
Working with front-end and back-end developers on projects.
Testing functionality for users and the backend.
Ensuring that integrations run smoothly.
Scaling projects based on client feedback.
Recording and reporting on work done in Laravel.
Maintaining web-based applications.
Presenting work in meetings with clients and management.
Previous working experience as a PHP / Laravel developer for (x) year(s)
BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
Hands on experience with SQL schema design, SOLID principles, REST API design
Software testing (PHPUnit, PHPSpec, Behat)
MySQL profiling and query optimization
Creative and efficient problem solver
PHP with any MVC framework (laravel, codeigniter)
Must Have Skills:
Required: Technical Skills
- Python
- Angular
- Node
- Postgres DB
- Google Script
- gCloud Deployment
- Front-end/Back-end development
Non-Technical Skills
- Communications - real fast, crisp and clear comms
- Context switching - able to jump between projects, priorities
- Speed
Preferred Skills
- Please share links to your Github repo, Code competitions
Nice to Haves or Optional
- JavaScript
- TypeScript
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
- Ensuring ease of data availability, with relevant dimensions, using Business Intelligence tools.
- Providing strong reporting and analytical information support to the management team.
- Transforming raw data into essential metrics basis needs of relevant stakeholders.
- Performing data analysis for generating reports on a periodic basis.
- Converting essential data into easy to reference visuals using Data Visualization tools (PowerBI, Metabase).
- Providing recommendations to update current MIS to improve reporting efficiency and consistency.
- Bringing fresh ideas to the table and keen observers of trends in the analytics and financial services industry.
What you need to have:
- MBA/ BE/ Graduate, with work experience of 3+ years.
- B.Tech /B.E.; MBA / PGDM
- Experience in Reporting, Data Management (SQL, MongoDB), Visualization (PowerBI, Metabase, Data studio)
- Work experience (into financial services, Indian Banks/ NBFCs in-house analytics units or Fintech/ analytics start-ups would be a plus.)
- Skilled at writing & optimizing large complicated SQL queries & MongoDB scripts.
- Strong knowledge of Banking/ Financial Services domain
- Experience with some of the modern relational databases
- Ability to work on multiple projects of different nature and self- driven,
- Liaise with cross-functional teams to resolve data issues and build strong reports
- UNIX / LINUX - 2 to 5 years’ experience
- DB design - 2 to 5 years’ experience.
- Team Lead - 2 to 5 years’ experience managing a team size of 8 - 12 persons.
- Overall experience in managing platforms across web & mobile developments, ability to conduct scrum meets, allocate & monitor work.
- The candidate should have an overall experience of 7 to 10 years, with a combination of the above.
- Strong team management skills, ability to drive the team & meet the deliveries.
Responsibilities
- Build and mentor the computer vision team at TransPacks
- Drive to productionize algorithms (industrial level) developed through hard-core research
- Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
- Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
- Entrepreneurial and out-of-box thinking essential for a technology startup
- Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability
Eligibility
- Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (courses, projects etc) and 6-8 years of experience
- Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Thesis work) and 4-7 years of experience
- D in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Ph. D. Dissertation) and inclination to working in Industry to provide innovative solutions to practical problems
Requirements
- In-depth understanding of image processing algorithms, pattern recognition methods, and rule-based classifiers
- Experience in feature extraction, object recognition and tracking, image registration, noise reduction, image calibration, and correction
- Ability to understand, optimize and debug imaging algorithms
- Understating and experience in openCV library
- Fundamental understanding of mathematical techniques involved in ML and DL schemas (Instance-based methods, Boosting methods, PGM, Neural Networks etc.)
- Thorough understanding of state-of-the-art DL concepts (Sequence modeling, Attention, Convolution etc.) along with knack to imagine new schemas that work for the given data.
- Understanding of engineering principles and a clear understanding of data structures and algorithms
- Experience in writing production level codes using either C++ or Java
- Experience with technologies/libraries such as python pandas, numpy, scipy
- Experience with tensorflow and scikit.