Magento Developer

Who are we ?

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday.

Tech Superpowers

End-to-End Ecosystem Thinker: You build modular, reusable data products across ingestion, transformation (ETL/ELT), and consumption layers. You ensure the entire data lifecycle is governed, scalable, and optimized for high-velocity delivery.

The MDS Architect. You reimagine business with the Modern Data Stack (MDS) to deliver Data Mesh implementations and real value. You treat every dataset as a measurable "Data Product with a clear focus on ROI and time-to-insight.

Distributed Compute & Scale Savant: You craft resilient architectures that survive petabyte scale volume and data skew without "breaking the bank. You prove your designs with cost-performance benchmarks, not just slideware.

Al-Ready Orchestrator: You engineer the bridge between structured data and Unstructured/Vector stores. By mastering pipelines for RAG models and GenAl, you turn raw data into the fuel for intelligent, automated workflows.

The Quality Craftsman (Builder @ Heart): You are an outcome-focused leader who lives in the code. From embedding GDPR/PII privacy-by-design to optimizing SQL, Python, and Spark daily, you ensure integrity is baked into every table

Experience & Relevance

Engineering Depth: 7-10 years of professional experience in end-to-end data product development. You have a portfolio that proves your ability to build complex, high-velocity pipelines for both Batch and Streaming workloads

Cloud-Native Fluency: Deep, hands-on experience designing and deploying scalable data solutions on at least one major cloud platform (AWS, GCP, or Azure). You are comfortable navigating the nuances of EMR, BigQuery, or Synapse at scale.

Al-Native Workflow: You don't just build for Al you build with Al. You must be proficient in using Al coding assistants (e.g.. GitHub Copilot) to accelerate your delivery and have a track record of building the data foundations required for Generative Al.

Architectural Portfolio: Evidence of leading 2-3 large-scale transformations-including platform migrations, data lakehouse builds, or real-time

analytics architectures.

Client-Facing Acumen: You have direct experience in a consultative, client-facing role. You can confidently translate a CEO's business vision into a Lead Engineer's technical specification without losing anything in translation.

The "Solver" Mindset: A track record of solving 'impossible data problems-whether it's fixing massive data skew, optimizing spiraling cloud costs, or architecting 99.9% available data services.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MERN Stack Developer

2.5+ YEARS

Roles and Responsibility

Working experience as a MERN Stack Developer.

Design, code and manage large scale services using cutting edge technologies (NodeJs, ReactJS/AngularJS/VueJs etc).

In-depth knowledge of NodeJS.

Creating secure RESTful-based web services in XML or JSON.

Good knowledge in ECMAScript(6/7/8) is essential.

Strong fundamentals in Data Structures and Algorithms.

Experience implementing applications using Angular or React.

Should have an working experience with state management, React Hooks, React Fragments etc.

Should have a good Knowledge of Redux, Flux, and Webpack.

Writing the test case for components.

Experience working with Docker, Redis, MySQL, MongoDB.

Comfortable taking challenges and learning new technologies.

Excellent communication skills and client-facing experience.

Ability to mentor and build the team.

Knowledge of code versioning tools such as Git, Bitbucket or SVN.

Knowledge of the following will be considered as an advantage

Experience with Socket.IO for Real time communications.

Consumer Web Development Experience for High-Traffic, Public Facing web applications.

Caching with Redis For Speedy Performance.

Experience with cloud message APIs.

Knowledge of GraphQL, PostgreSQL.

Knowledge of NextJs.

Knowledge of any frameworks of NodeJS.

Experience with Progressive Web applications.

Knowledge of SSR.

Qualification: B.com / BBA / MBA / 1-2 years of Experience in sales and marketing 

Skills: Excellent Communication and Writing skills in both English & Tamil, Spontaneous Mindset, Wide Knowledge about Sale &  Marketing , Social Skills and Technical knowledge, Anger & Stress management skills.

Salary: As per Industrial standard 

We are looking for an Android developer who has hands-on experience in coding, building technology blocks, help answer choice of certain platform/tech over others, help the team visualize the product with the available resources and assets. 

What you’ll do:

• Design, develop, and test functionality for the latest app design.
• Support the entire application lifecycle (concept, design, test, release, and support).
• Collaborate with cross-functional teams to define, design, and develop new features.
• Take requirements and specs from design to development and be the first line of quality assurance.
• Understand user requirements—these apps have to meet real-world scenarios.
• Support the Supersub Mobile application in its entirety, including working on bug fixes and improving application performance, reliability and stability.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

What you bring:

• 3+ years of mobile software development experience.
• 3+ years of Kotlin Android development preferred.
• Solid Firebase & Firestore experience.
• Excellent decision-making skills with the ability to balance timeline vs features, while not sacrificing quality, and all within a fast-paced environment.
• Extensive knowledge in object-oriented software development, various architecture such as MVC/MVVM/MVP, multithreading, networking and memory management.
• Knowledge of standard Android libraries and frameworks.
• Strong analytical, prioritization, and troubleshooting skills.
• Excellent written and verbal communication skills.
• Advanced knowledge of Android SDK, including relevant frameworks, such as testing and mocking frameworks, REST clients, dependency injection, etc.