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Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Amura’s Vision 

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.

Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. 

Role Overview 

We are looking for a highly skilled Senior DevOps Engineer (AI-Native Infrastructure & Platform Engineering) with deep expertise in AWS cloud infrastructure, automation, AI infrastructure operations, and modern DevOps/SRE practices.

This role goes beyond traditional DevOps and requires a seasoned specialist capable of building and operating AI-ready infrastructure platforms that support high-throughput APIs, LLM/AI workloads, GPU-based compute, data-intensive systems, real-time inference pipelines, and scalable ML platforms.

You will be responsible for architecting, automating, securing, and optimizing highly scalable and cost-efficient cloud environments that enable high-velocity engineering and AI teams. This is an ideal position for someone who combines technical ownership, an automation-first mindset, and a passion for developer productivity and platform reliability. 

Key Responsibilities 

Cloud Infrastructure & Platform Engineering (AWS) 

• Architect, deploy, and manage highly scalable and secure infrastructure on AWS. Design cloud platforms supporting AI/ML workloads, data pipelines, real-time APIs, and high-concurrency backend systems.
• Hands-on expertise with key AWS services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, VPC, CloudFront, IAM, CloudWatch, and GPU-enabled instances.
• Build and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK.
• Design multi-AZ and multi-region architectures for high availability and disaster recovery (HA/DR).
• Build reusable platform templates and shared infrastructure modules. 

AI/ML Infrastructure & MLOps 

• Build and maintain infrastructure for LLM applications, AI inference workloads, model serving platforms, vector databases, and feature stores.
• Support GPU-based workloads and optimize compute/storage usage.
• Enable scalable deployment patterns for AI applications using Kubernetes/EKS. Collaborate with Data Science and ML Engineering teams on model deployment, training/tuning of models, CI/CD for ML systems, experiment environments, and reproducibility.
• Support orchestration and deployment of AI workflows and inference services while implementing observability and reliability for AI pipelines. 

CI/CD, Automation & Developer Productivity 

• Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or AWS CodePipeline.
• Automate deployments, environment provisioning, and release workflows.
• Build self-service developer platforms, preview environments, and reusable deployment workflows to improve developer productivity.
• Implement automated patching, scaling, backups, cleanup workflows, and drift detection. 

Containers, Kubernetes & Platform Reliability

• Manage Docker-based environments, containerized applications, and optimize workloads using Kubernetes (EKS) or ECS/Fargate.
• Manage autoscaling, cluster health, node pools, ingress, service mesh, and workload isolation.
• Optimize infrastructure for performance, resilience, and cost-efficiency.
• Implement progressive deployment strategies including blue/green, canary, and rolling deployments. 

Observability, Incident Response & SRE Practices

• Implement observability stacks using CloudWatch, Prometheus, Grafana, ELK, Datadog, OpenTelemetry, or New Relic.
• Build actionable dashboards and intelligent alerting systems while defining and tracking SLIs, SLOs, and SLAs.
• Lead incident response, root cause analysis, and blameless postmortems to reduce operational toil and improve MTTR.

FinOps, Cost Governance & Security

• Continuously monitor and optimize cloud costs (compute utilization, storage lifecycle, GPU usage, and data transfer) using AWS Cost Explorer, Budgets, Trusted Advisor, CloudHealth, or Kubecost.
• Implement AWS security best practices for IAM, VPCs, security groups, NACLs, encryption, and manage secrets using KMS, SSM Parameter Store, or Vault.
• Build secure CI/CD pipelines with automated security checks, least-privilege access, audit logging, and ensure compliance readiness for ISO 27001, SOC2, and GDPR.

Collaboration, Leadership & Platform Culture

• Work closely with engineering, AI/ML, QA, product, and operations teams to drive a DevOps, SRE, GitOps, and automation-first culture.
• Mentor junior DevOps and Platform Engineers while creating and maintaining detailed runbooks, architecture diagrams, and platform documentation.

Skills & Qualifications

Must-Have:

• 7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure Engineering.
• Strong expertise in AWS cloud architecture, services, and deep understanding of Kubernetes (EKS), containers, and cloud-native systems.
• Strong Infrastructure-as-Code expertise using Terraform, CloudFormation, or CDK. Strong Linux administration, networking, DNS, routing, and load balancing knowledge. Strong scripting/programming experience in Python, Bash, or Go (preferred). Experience with CI/CD automation, GitOps workflows, and observability platforms supporting scalable production systems.

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Here are answers to some questions you may have

Where is your office?

Chennai (Velachery)

Work Model

Work from Office – because great stories are built in person!

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)

What You’ll Do

• Build and scale backend services using Java & Spring Boot

• Work on API integrations (REST, SOAP), caching & rate limiting

• Contribute across the full SDLC – design, development, testing & deployment

• Solve problems around performance, scalability & reliability

What We’re Looking For

• Strong knowledge of Data Structures & Algorithms

• Experience with Java, Spring Boot, REST/SOAP

• Hands-on with system & solution design

• Database experience: MongoDB / PostgreSQL / MySQL / Oracle

• Good debugging skills & unit testing

• Familiarity with Git and AI coding assistants (Copilot, Claude, etc.)

Role - Campaign Manager

About Company -

Our Client is a performance marketing agency, that builds bridges between smart machines and people, to work better, smarter and faster. We believe in performance, where we marry creativity with analytics to discover, define and deploy the most engaging stories.

Job Description -

• Meet with all new clients to identify and conceptualize campaign strategies
• Design and organize an optimal campaign inside budget constraints
• Locate and secure talent and resource before campaign launch
• Train and groom all resources for optimum efficacy
• Utilize staff and resources to produce quality content for execution
• Devise a campaign timeline and schedule
• Execute campaign effectively, on schedule and on budget
• Monitor all outlets and resources for campaign impact and progress

Job Requirement -

• Experience: 3-4 years of experience into Advertising agency background, Influencer marketing and Social Media
• Skills: Campaign management, Negotiation skills, Influencer connections.

Greetings from People First!!!

We are hiring for the position of Automation Tester for one of a US Product based company.

Location: Chennai

Skills: Automation Testing, Postman, Cypress, API Testing.

Roles and Responsibilities:

• Bachelor's Degree or higher in Computer science or related field preferred
• 5+ years of experience writing and executing detailed test cases, test plans and test design documents
• 2+ years of hands-on experience implementing an automation framework of front-end, back-end, and REST API services\applications.
• Experience in leading test automation practices for Agile and DevOps teams across an agile environment.
• Experience and strong understanding of automation tools such as Selenium Web driver, SoapUI, Client UFT, and JMeter.
• Hands-on experience in unit test frameworks like NUnit/ MS Test.
• Experience with tools such as JIRA, Confluence, Test Rails to log bugs and test results.
• Working knowledge and experience of Agile with Scrum methodology.
• Excellent communication skills.
• Ability to explain complex technical issues to both technical and non-technical audiences.
• Team player as well as a self-starter who needs little supervision. Able to use independent judgment to plan, prioritize and organize a diversified workload.
• Demonstrated ability to collaborate and foster a team-oriented, results-driven culture.
• Comfortable working in a fast-paced and dynamic environment.
• 
  

Knowledge, Skills, and Competencies:

• Ability to create test plans from business requirements and technical specifications.

• Strong Knowledge of Selenium WebDriver, JavaScript, Postman, Web Services, and Rest services.

• Demonstration work experience in API Testing using Postman.

• Strong Knowledge of Zephyr Scale in Jira for UI testing.

• Advanced technical QA experience.

• Knowledge of best practices, procedures and software development lifecycle.

• Solid understanding of the software development life cycle (SDLC) and associated methodologies.

• Solid understanding of SQL/SQL queries and automated testing, preferred.

• Ability to create test plans from business requirements or technical specifications.

• Strong skills that promote and facilitate the performance of project team members.

• Prioritizes and uses time efficiently; develops realistic action plans

• Highly flexible and able to make quick assessments of needs and priorities.

• Initiative to recognize and resolve problems.

• Familiarity with Automation Testing.

• Excellent communication skills and experience communicating with a variety of staff levels.

• Experience communicating plans and reporting status to both team, executive management and pertinent stakeholders.

• Advanced Skills in MS Office applications including Excel, Word, and Outlook.

• Regular attendance is required.

**About jhana**

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the

law across research, drafting, and document management. At jhana.ai, we are

transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers

critical legal insights through advanced AI, producing outputs like redlines, memos, and

risk assessments to streamline workflows for legal teams. Recognized as the Best Legal

Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals

with technology that drives efficiency and excellence.

**Position Overview**

We are looking for a dynamic and driven Account Manager with **3-5 years of experience 

in legal ecosystem,** account management, sales and client relations. **A background in 

law is mandatory;** candidates with a passion for client success, excellent communication 

skills, and the ability to manage multiple accounts will excel in this role. The Business 

Account Manager will be responsible for supporting client relationships, ensuring client 

satisfaction, and driving growth within assigned accounts. This position involves regular 

travel for client interaction, both virtually and in-person.

**The day-to-day**

Client Relationship Management

● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.

● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.

● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention

● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.

● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.

● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support

● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.

● Track and document client interactions, account activities, and progress using CRM tools and account management software.

● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams

● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.

● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.

● Participate in team meetings and share updates on client progress, challenges, and opportunities.

Client Meetings & Engagements



● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.

● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.

**Qualifications & Skills**

● Education:**** Bachelor’s degree in Law.**** An advanced degree in 

Business is a plus. 

● Experience:** 3-5 years of experience in Legal ecosystem. **

● Good to have: 2 years of experience in account management, client 

relations, or sales. Experience in SaaS, or B2B sectors is a plus. 

● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.

● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.

● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.

● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Preferred Experience

● Experience in the legal industry or with legal tech products.

● Demonstrated success in managing client relationships and meeting account growth or retention goals.

● Knowledge of project management tools and client success strategies. Additional Requirements

● Travel: Travel would be required for client meetings and events. 

● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.

Job Description:

1. Developing the latest user-facing features using React.js.
2. Translate designs and wireframes into high-quality and responsive screens.
3. Building reusable components and front-end libraries for future use.
4. Learn and understand user interactions & Translate designs and wireframes
into high-quality code.
5. Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
6. Creating servers and databases for functionality and coordinating with various
teams working on distinct layers.
7. As a MERN Stack Developer, you will be involved from conception to
completion with projects that are technologically sound and aesthetically
impressive.

Skill Requirements:

1. Full-stack experience designing and building scalable applications end-to-end.
2. Excellent JavaScript skills and strong proficiency in React.
3. Familiarity with the MERN stacks (Mongo DB, Express.JS, React.JS, and Node.JS)
and Working experience with React, Redux, ES6.
4. Experience building backend APIs using Node JS and Express JS.
5. Experience with NoSQL databases such as Mongo DB, mongoose, aggregation
framework, and Redis.
6. Experience with Web sockets and related frameworks (e.g. Socket.IO) and
Knowledge of JSON Web Token.
7. Experience using RESTful APIs and basic Authentication Mechanisms.
8. Create and Maintain Microservices & Ability Showcase past work via live web
pages and familiarity with code versioning tool Git