
Responsibilities
● Develop and execute a comprehensive social media strategy aligned with Rocketlane's overall marketing goals and target audience.
● Manage our LinkedIn, Twitter, and Instagram pages to ensure consistent brand messaging and engagement.
● Create and publish engaging posts, articles, images, and videos that resonate with our target audience.
● Monitor social media trends, industry developments, and competitor activities to identify opportunities for optimization.
● Collaborate cross-functionally with the marketing, design, and product teams to ensure consistent brand messaging and a cohesive online presence.
● Actively engage with followers and respond to comments, messages, and inquiries promptly and professionally.
● Implement strategies to drive lead generation, pipeline growth, and conversion through social media channels.
● Develop and maintain a content calendar to plan and organize posts, campaigns, and initiatives.
● Analyze social media performance using relevant metrics and tools, and provide regular reports with actionable insights to improve engagement and conversion rates.
● Collaborate with the content team to ensure social media content aligns with broader content marketing strategies.
● Create high-quality written content, including blogs, e-books, and other forms of thought leadership materials.
● Contribute to the creation of product marketing content, highlighting Rocketlane's features, benefits, and unique value proposition.
Qualifications
● Bachelor's degree in Literature, Marketing, Communications, Business, or a related field preferred.
● Strong understanding of social media platforms, trends, algorithms, and best practices.
● Excellent written and verbal communication skills, with the ability to craft engaging and persuasive content.
● Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
● A genuine passion for social media marketing and a willingness to stay updated on industry trends.
Good-to-have
● 1-2 years of work experience as a social media manager or similar role, preferably within a B2B SaaS startup environment.
● Proficiency in social media management tools, analytics platforms, and scheduling software.
● Familiarity with content marketing strategies, SEO principles, and lead generation tactics.
● Basic knowledge of graphic design and video editing tools is a plus. Benefits
● Competitive salary and performance-based incentives.
● Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.
● A collaborative work environment that values creativity and innovation

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Job Description :
Handle Customer queries & Outbound/Inbound Calls with a team
-Convert the lead to prospect & pass it on to Sales.
-Daily updating of leads on the CRM.
Assisted buying experience at the site.
-Energetic, self-motivated, able to work independently under pressure.
-Fluent in English , Marathi , Hindi communication.
Requirements:
- Need strong expertise in Kubernetes and ELK
- experience in implementation/migration to Elastic on Kubernetes.
- Experience in working in large enterprise and working with various stakeholders in DataCenter, Network
Responsibilities
- Set up ECK Cluster, upgrade ECK operator
- Migrate existing projects (100+) from ELK to ECK
- Build automation in moving projects from ELK to ECK
- Perform regression testing and close any technical opens, TCM
- Define processes for new business landing
Position: Technical Presales Manager
Job type: Full-time/ Permanent
Total Experience: Minimum 4-5 Years
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Influence technology strategies and decisions with a high level of expertise and knowledge
- Provide direction and support to ensure compliance with relevant legislative specifications and standards
- Lead a team of staff developing products, and addressing training needs when necessary
- Coordinate the regular testing of products to address faults, and provide evaluations to improve them
- Act as a key contact with customers who have technical issues
- Experience in handling technical support Team
- handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in general shift.
REQUIRED SKILLS :
- Good communication skills, both written and verbal
- Self-motivated with the ability to work under pressure and own initiative
- Problem-solving skills, analytical skills and the ability to make decisions quickly
- Organisational and team leader skills
- Knowledge of process improvement and validation
- Knowledge of regulatory standards relevant to your industry
- The ability to investigate and identify trends
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote technologies.
- Should be capable to handle a team of L1 engineers.
- Prepare documents on technical knowledge.
What You'll Do
- Responsible for achieving quarterly and annual sales quota
- Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
- Generates leads with the support of SDRs by contacting prospective clients through cold reach outs, networking and industry events.
- Qualifies new leads and determines serviceability of prospects
- Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
- Designs develops and delivers sales proposals and presentations on product benefits.
- Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs
What you should have
- 3-8 years experience in similar roles; Experience as Account Executive or Sales Development Representative at any technical product company is a big plus!
- Flawless communication skills, both written and oral, with extensive public speaking experience
- Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day
- Have a strong work ethic and are eager to learn and make new connections with prospects


Must be very strong in UI framework (Angular)
· Good understanding of core JavaScript and OOJS concepts.
· Working experience in Web services (SOAP/Restful) integration, failure analysis etc...
· Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, Angular.
· Full stack development experience with C#, ASP.NET MVC, Web API.
Independent Consultant, Remote, WFH.
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
We’re looking for a team player, who is motivated by delivering great work. Some of the skills and experience we look for includes:
- Builds and maintains relationship with talent pool in regional markets
- Opens and manages requisitions throughout recruiting lifecycle
- Manages candidate database, including resumes and applications
- Assesses recruiting service request and confirms talent needs with Business and Hiring Manager
- Identifies recruiting channels and target talent pools and conducts search for candidates
- Captures applicant information into recruiting database, maintaining database for future reference
- Prepares and shares candidate communications throughout recruiting lifecycle
- Provides candidate logistics support during hiring process, including coordination of candidate interviews and screening
- Screens candidates, including review of application and resume along with conducting assessments and interviews in partnership with Hiring Manager
- Serves as a point of escalation for inquiries and redirects the resolution of complex or unusual talent acquisition inquiries to the Talent Acquisition COE
- Provides inputs on recruiting operations and execution improvements to Talent Acquisition Lead and Talent Acquisition COE





