Store Manager

● Proven experience in training, evaluating and deploying machine learning models

● Solid understanding of data science and machine learning concepts

● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)

● Experience developing data products using large language model, prompt engineering, model evaluation.

● Experience with web services and programming (such as Python, docker, databases etc.)  

● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration. 

Profile:

·      Head the product management for the 3rd party products including Smallcase, Mutual Funds, IPO, Insurance, Loan, Credit cards, Bank accounts, Gold, Bonds, etc.

·      Lead a team of 7-10 Product Managers

·      Responsible for revenue, market share, vol. of these products from 3 channels – online platforms, digital marketing, offline channels

·      Own process and product development for these products

·      Continuous competition tracking

·      Training the various channels on products

·      Coordinating with various teams to ensure timely completion of dependent activities

·      Responsible for timely responding and resolving client queries / complaints

·      Preparing volume/revenue/usage data reports

·      Work closely with; & manage expectations of; multiple stakeholders like Business, Marketing, Compliance, Risk, Design, Technology, Program, and External vendors

·      Single handedly take couple of product features from vision to launch stage

·      Preparing short-term and long-term roadmaps of the products/features

·      Define KPIs and set up benchmarks, to measure the performance of the product

·      The candidate should have an analytical mindset who should be able to use data at ease – in finding hidden patterns and for understanding user behavior

·      We are looking for someone who has deep empathy for the end customer

·      Our candidate is the one who is extremely passionate about making his product a market success – a growth hacking mentality is what we are looking for

·      The candidate should have hands-on experience in owning the complete product cycle – having taken multiple products from ideation to launch stage

·      Past experience in industries like Fin-tech, AI/ML, Health-tech, Food-tech, Content-tech, Edu-tech, Gaming-tech, Social-tech etc. is an add-on but not at all mandatory

Qualification:

·      Min. 3 years of product management experience in owning/growing 3rd party products

·      Awesome communication and relationship building skill

·      Able to solve complex problems in an structured manner

Reporting to: Product Head                                                                           Location: Mumbai

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

Experience in front- & back-end software development and understanding of complex, micro-service-based architectures, custom and CMS environments, and Languages Experience in working with SQL and NoSQL Database Experience in creating architectural artifacts Resolving technical problems as they arise Continually researching current and emerging technologies and proposing changes where needed.

Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc. Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups, etc. Conduct business analysis and research to identify key metrics and opportunities for improvements Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories, etc. Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities. Analyze the practicality of development requirements of new systems and upgrades to existing systems. Manage Project Scope and Scope Creeps. Raise Change Requests, interact with the Dev team, and help in coming up with Impact analysis and estimates. Run the Capability Gaps analysis and deliver the report against it. Define the Business Case that can further result in Project Charter. Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques. Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required. Write and manage the scope of Jira and Confluence. Participate in user acceptance testing.

Requirements

2+ years of experience in a similar role for web/mobile projects. Excellent documentation, verbal & written communication, and team collaboration skills. Sharp analytical and problem-solving skills. Outstanding presentation and leadership skills. Experience in iterative development methodologies like Agile. Technical Writing Experience with project management tools

Needs to be interested in gaming and/or tech. We will use their research skills to create SEO optimized guides and walkthroughs for various online portals.

*Fact-checking from multiple sources is compulsory.

*Plays PC/Console/Mobile games.

*No rewriting from other sites or plagiarism of any form allowed. Content should be entirely unique and packed with information that the player/user needs.

*Quick grasping skills and can create guides/tips & tricks after referring to Youtube videos and more.

*Top-notch research skills.

*Writing should be to-the-point, clear and concise.

*Good communication and understanding skills.

*Excellent proof-reading skills - typos and poor sentence structure will not be helpful.

*Focused on meeting deadlines in an undistracted manner: the end-goal is a minimum of 5 articles per day (around 300-400 words each).

*Knowledge of Photoshop will be a good add-on.

*Knowledge of Word press drafting  will be a good add-on.

*Should be a keen learner and dedicated to work long-term.

• Maintaining files for every employee
• Updating and maintaining HR MIS report on a timely basis
• Getting employees bank account open
• Getting acceptance on Employment Agreement and filling it
• Getting their ID card and Visiting card printed
• Managing statutory compliance

Desired Candidate Profile

• 2-3 years in Human Resource, managing HR operations and HR compliance
• Knowledge of PF/ESIC and compliances    

We are looking for a Software Developer to build and implement functional programs. You will work with other Developers and https://resources.workable.com/product-manager-job-description">Product Managers throughout the software development life cycle.

In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g. JavaScript).

Your goal will be to build efficient programs and systems that serve user needs. 

Technical Skills we are looking for are:

• Producing clean, efficient code based on specifications
• Coding Abilities in HTML , PHP , JS , JSP – Server let , JAVA , DevOps(basic Knowledge).
• Additional Skills (preferred) : NodeJS , Python , Angular JS .
• System Administrator Experience : Linux (Ubuntu/RedHat) , Windows CE-Embedded.
• Data Base Experience : MySQL , Posgres , Mongo DB.
• Data Format Experience : JSON , XML , AJAX , JQuery.
• Should have Depth in software Architecture Design especially for Stand-Alone Software As Product , or SaaS Platform Experience.
• Should have Basic Experience/knowledge in Micro-Services , Rest API’s and SOAP methodologies.
• Should have built some backend architecture for Long Standing Applications.
• Good HTML Design Sense.
• Experience with AWS Services like EC2 and LightSail is Preferred.
• Testing and deploying programs and systems
• Fixing and improving existing software
• Good Understanding of OOP’s and Similar Concepts.
• Research on New JS Methodologies like React Js and Angular Js

• Proven experience as a Software Developer, https://resources.workable.com/software-engineer-job-description">Software Engineeror similar role
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
• Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail