
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Opportunity
We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on enterprise customers and making products ready for them.
Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products.
We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.
Responsibilities
- Estimate, prioritize, plan, and execute manual testing activities.
- Manage release from the QA perspective and keep the affected parties informed.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Preparing test cases for unit, integration and end-end testing.
- Plan and manage automation testing strategy for QDC.
What you can expect in the next 12 months
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Purpose
All kids have extraordinary talent & creativity, and our mission in the world is to
help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of
our products, company culture, hiring & design language and practices for the future to come.
Team
We are a team that is maniacally customer obsessed & building products that
consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.
He was also instrumental in taking Cleartrip global 8 countries) & create global
high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.
Requirements:
*2-4 years of experience
*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)
*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms
*Automation exp will be a plus
* Should have experience in scripting (shell or python).
*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills
*Shows creativity and initiative to improve product test coverage and effectiveness
* Test current products and identifying deficiencies
* Suggest solutions to identified product problems
* Investigate product quality in order to make improvements to achieve better customer satisfaction.
2)Preparing Software Tests
3)Test Items, Including the Modules Used, Scope and Out of Scope.
4)Testing Methodology, Including tools Used, bug Tracking Protocol and testing Levels.
5)Understanding the Testing Process.
If you are looking for a change this is what we can promise you:
You will have challenging problems to solve
You will have flexibility and autonomy to solve problems and deliver solutions
We will provide a highly collaborative environment with skilled and super friendly teammates
We will fully support you in developing software the right way
We won't burden you with useless policies and procedures
We will provide you the tools you need to do your job right
You will be challenged to continually learn new skills and become an expert in cloud computing (over 90% of our employees are AWS Certified)
If that sounds attractive please apply! We'd love to talk to you.
Here are some more details about the position:
You will be hands-on member of the time writing test cases, creating test plans, writing automation, and executing test cases. You will work with a project manager, software development engineers, user experience and interface designers, and customer stakeholders to deliver high quality, scalable and maintainable software solutions.
Responsibilities
Work with software engineers to deliver UI-level tests as they are developing new functionality.
Perform automated and manual testing as required for the project.
Contribute in all phases of the development lifecycle.
Write and implement test cases within the test framework.
Participate in all Agile/Scrum ceremonies, including discussing and writing stories and tests to prepare for upcoming sprints.
Help prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies within the test area.
Drive the team towards continuous deployment.
Required Qualifications
5 years experience manually testing software.
Hands-on experience with setting up and using Selenium and other UI testing frameworks.
Knowledge of Relational Databases, including SQL to look at data.
Experience with development using Agile/Scrum
Openness to learning other technologies including front-end and back-end frameworks.
Able to assess a feature or function definition and determine if it can and should be automated.
Desired Qualifications
Cloud Platforms (Azure, AWS or Heroku)
Git
SourceTree and Bitbucket
Scrum
Project management software - Jira
Using Postman to test Rest APIs
- Ensure processes used for system testing are adequate and appropriate
- Develop manual test procedures
- Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end-user expectations
- Develop and maintain the system and user acceptance tests and scripts based on product requirements
- Procure, create and manage test data required
- Executing system and user acceptance tests and producing test logs and issue reports
- Management of test coverage to ensure all requirements are adequately tested
- Participate in troubleshooting and triaging of issues to generate root cause identification and resolution
Our Expectations:
- Bachelor of Engineering or Masters in software engineering / Informatics or equivalent.
- Experience in device/embedded software testing
- Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities.
- Excellent communication skills, fluent in verbal and written English.
- Experience working with CI tools (ideally TeamCity).
Nice to have / Ideally:
- ISEB/ISTQB Foundation Certified tester.
- Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971.
- 3-6 years of experience in testing medical device applications.
- Experience working with teams across the globe.
- Experience testing end-to-end applications that interact with hardware devices.
- Experience in the Cybersecurity domain
Work Location: Hyderabad
Experience:6-8 Years
Package:Upto 11 LPA
Notice Period:Immediate Joiners.
Product Based Company
Its a Full Time Opportunity with Our Client
Mandatory Skills:Manual Testing,Database Testing,API Testing
Job Description:
--5+ Years overall hands-on testing experience
--5+ years’ Experience in writing SQL queries and good knowledge in database structures.
--5+ years’ experience in testing API driven systems using tools like Swagger and Postman
--5+ years’ experience to interact across various teams (Onsite/Offshore)
--Proven expertise in engineering best practices in, functional and non-functional testing
--Experience in writing clear, concise, and comprehensive test plans and test cases
--Strong knowledge of software QA methodologies, tools and processes
--Must know how to estimate, prioritize, plan and coordinate testing activities and identify,
record, document thoroughly and track bugs.
--Experience in Adhoc, Smoke, Sanity, Retesting, Regression and Exploratory testing
--Experience working in Agile methodology.
--Review and analyze system / business specifications.
--Work with cross-functional teams to ensure quality throughout the software development
lifecycle.
--Effectively plan and estimate test creation and execution schedules for all products.
--Report bugs and errors to development teams and own end to end delivery of task
--Write complex SQL queries to test backend services.
--Routinely generate and communicate project QA test status reports.
--Identify defects and provide troubleshooting and track progress in Jira .
--Able to communicate with developers, scrum master, Business analysts, QA lead regarding
Defects, blockers.
--Coaching and mentoring other team members as needed.
--Improve the quality of products with continuous regression and exploratory testing.
--Continually update skills by learning new technologies relevant to the role.
Nice to have Technical skills:
--Selenium with Java experience

Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
Hello Everyone!
On behalf of one of our clients,we are hiring Tester / QA Executive.
Responsibilities
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Skills Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- Tech in IT

