
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Roles and responsibilities:
- Hands-on experience in developing scripts, designing test scenarios, test execution, monitoring, analyzing results, and reporting performance bottlenecks.
- Experience in setting up/designing load scenarios for various tests like load test, endurance test, stress test, etc.
- Expert level proficiency in Java and Javascript.
- Ability to work independently on project performance testing with minimal supervision.
- Provide technical input into planning efforts
- Create a technical testing strategy and technical scope
- Prepare, execute and monitor all testing activities
- Develop tools for the parsing of logs generated by the AUT
- Maintain test lab including the performance tools and the performance environment
- Analyze root causes of performance issues and provide corrective actions.
- Suggest new tools and techniques to improve testing efficiency.
- Assist in project planning, scheduling, budgeting and tracking activities.
- Provide support in project design, development and deployment activities.
- Review and recommend improvements to existing test procedures
- Identify and recommend NFR requirements for performance testing through analysis of product specifications and software requirements.
- Ensure that the testing environment is ready and available
- Good knowledge of 3-tier architecture, Application, and DB layer for a good understanding of test env.
- Able to understand the complex architecture of the product developed in various different technologies like .net, java.
Requirements:
- 2-4 years of relevant experience in performance test Experience with Jmeter, Load RoadRunner/Performance Center, Blazemeter or any other load testing tools.
- Master’s / Bachelor’s degree or equivalent.
- Experience in APM tools like Dynatrace, New Relic, AppDynamics.
- A logical engineer mindset with analytical thinking.
- Ability to work well with the development team to propose solutions and take on the performance issues
InCruiter is a next-generation technical screening and talent assessment platform.
We are a SaaS-based organization with an interview service (IaaS) at its core. We aim to disrupt the traditional evaluation techniques for screening candidates with completely automated hiring solutions. InCruiter helps companies save their time on candidate evaluation and makes hiring 1.5X faster.
Roles and Responsibilities
● Lead and mentor a team of testers in both manual and automation testing activities.
● Define, develop, and execute comprehensive test plans and test cases for new and existing products.
● Collaborate closely with developers, product managers, and stakeholders to understand requirements and ensure test coverage.
● Perform thorough manual testing of applications to ensure they meet functional, non-functional, and business requirements.
● Ensure all manual testing efforts are documented and shared with relevant teams.
● Utilize automation testing tools where applicable to create, execute, and maintain automated test scripts for regression testing.
● Identify and report bugs, issues, and defects with clarity and precision.
● Work in an Agile environment and participate in daily stand-ups, sprint planning, and retrospectives.
● Provide feedback on product quality and participate in release decisions.
WHAT WILL YOU NEED TO SUCCEED?
● Proven experience in manual testing, with at least 6+ years of experience. (Don't apply if you don't have the required Experience)
● Experience in test case creation, test execution, and defect tracking.
● Knowledge of software development life cycle (SDLC) and software testing life cycle (STLC).
● Product-based company experience is mandatory.
● Automation testing experience is a plus (1-2 yrs).
● Familiarity with automation tools and frameworks such as Selenium, TestNG, or Jenkins (though the focus will be on manual testing).
● Strong analytical and problem-solving skills.
● Excellent communication skills to work effectively with cross-functional teams.
● Knowledge of test management tools like JIRA, Bugzilla, or TestRail.
● A basic understanding of automation scripting (e.g., Python, Java, or JavaScript) is a plus.
● Team handling experience is mandatory.
WHAT WE OFFER:
● Competitive salary and performance-based bonuses.
● Opportunities for professional growth and career advancement.
● A collaborative and innovative work environment. [Additional benefits, e.g., health insurance, retirement plans, etc.]
Position Summary:
As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.
Key Responsibilities:
- Execute test cases, identify defects, and report issues accurately.
- Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
- Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
- Develop and maintain test plans and test cases for both new features and regression testing.
- Participate in design and implementation reviews to provide input on potential issues.
- Perform exploratory testing to uncover hidden defects and ensure a robust product.
- Automate test cases using testing frameworks and tools.
- Maintain and update automated test scripts as necessary.
- Execute automated test suites to improve test efficiency and coverage.
- Continuously monitor the quality of our applications and participate in the release process.
- Collaborate with developers to isolate and reproduce defects for faster resolution.
- Maintain and document testing processes and procedures for reference.
- Contribute to a culture of continuous improvement in quality assurance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a QA Engineer, with a strong emphasis on manual testing.
- Familiarity with automation testing tools such as Selenium, Appium, or similar.
- Proficiency in writing and executing test cases.
- Strong analytical and problem-solving skills.
- Knowledge of software testing methodologies and best practices.
- Experience with mobile and web application testing.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Detail-oriented with a commitment to quality.
- Experience with testing APIs is a plus.
An awesome SDET with 2 years of experience with testing scalable distributed systems,
exceedingly comfortable with writing code in JS.CHAI+MOCHA / JEST
Experience with test automation suites and have implemented an automated test using
selenium.
Experience with functional and load testing for RESTful APIs.
Comfortable digging/investigating the architecture of systems looking for potential problems
and/or experience with bug tracking tools.
Problem solver who is not limited/hindered by programming languages. Open to learning new
technologies to expand personal impact.
Bonus Qualifications:
Experience with testing real time applications like chatbots, games etc.
Experience with WebRTC.
Prior experience at a small startup.
Able to create test strategies, scenarios, test scripts, and reports for multiple projects of various sizes.
Able to test several pieces of software.
Knowledge of Automation tools, matrices
Validate that user expectations are achieved during the testing process.
Review user requirements documents to ensure that requirements are testable.
Create unit tests and validation procedures to assure quality
Detect identification and resolution and document technical specifications
Maintain code, fix bugs, and iron out occurring problems
Troubleshoot testing failures
Conduct regular software audits
Maintain working knowledge of quality standards
Create, review, and refine user experience documents
Document testing protocols
Assure accuracy of programs and software.
Have an interest in working in the gaming field
- Customer centricity : We believe an ability to empathize with merchants and customers will help us outperform the competition and motivate us to innovate. The developer should be able to prioritize the roadmap based on customer needs.
- Outcome and data-oriented : The developer should have the ability to define the economic rationale for every major effort and translate it into metrics. There should be an obsession with data for business iterations and improvements.
- Hands-on & Willingness to go above and beyond: For start-ups the responsibilities and needs of the business change quickly. We're looking for a developer who is not afraid to take on new challenges and can deal with ambiguity.
- Ability to work with cross-functional teams : The developer must be able to manage cross-functional teams - customer care, product, merchants, compliance & finance teams. Having the experience of managing healthy conflicts and driving people towards customer goals and organization priorities would be valued.
Requirement :
- Good Understanding Software development life cycle and testing lifecycle
- Good at testing Mobile, Web and API
- Basics of performance and load testing
- Experience in financial service would be preferred
- Fearless - not afraid to suggest or back big ideas however disruptive they may be
- Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
- Good level in SQL/database
- Candidate with at least 2-4 years.
Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.
Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)
Experience - 5 to 11 year
Job Description :
Roots Innovation Labs is looking for a Test Engineer/ Software Delivery Lead with expertise in Selenium WebDriver for Creating Basic Test Cases. Managing and Tracking the projects for any given engagement
Roles and responsibilities :
1)Identifying customer needs and overseeing service delivery within the business context
2) Reviewing software requirements and preparing test scenarios.
3) Test case execution for functional, performance and load testing
Lead, guide, and monitor the analysis, design, implementation, and execution of the test cases, test procedures, and test suites..
4)Interacting with clients to understand product requirements.
5)Participating in design reviews and providing input on requirements, product design, and potential problems.
6)Planning, Executing, Managing, and Tracking the projects for any given engagement.
7)Building up and leading the Teams to the success of the project.
8)Leading and ensuring the project team's processes and tasks are carried out efficiently.
Required Education/Experience/Skills:
- A Bachelor's degree in Computer Science or related field.
- Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset

QA Engineer
You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product, Operations and Business groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Position Overview
- You will be responsible for all testing of an entire project across various platforms
- You will own the development and execution of test plans and test cases for multiple features of an application
- You will develop and maintain testing strategies, including manual and automation testing.
- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
- You will participate in design and specification reviews, and use this information to design test plans.
- You will promote QA productivity through automation, tools, and other best practices.
- You will promote a culture of quality throughout the organization.
Basic Qualifications
- 3+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing across android app, mobile web and desktop applications
- Bachelor's Degree
- Expertise in test methodologies and test processes.
- Ability to understand technical specifications and generate test cases from them
- Good in communicating with developers and technical leaders, even if they are remote.
- Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
- Shows creativity and initiative to improve product coverage and effectiveness.
- Should be able to generate test reports and dashboards for management communication.

Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities
Review and analyze system specifications
Collaborate with QA Engineers to develop effective strategies and test plans
Execute test cases (manual or automated) and analyze results
Evaluate product code according to specifications
Create logs to document testing phases and defects
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
Proven experience as a Quality Assurance Tester of minimum 4 years
Must have knowledge in API and Selenium Automation
Must have knowledge of SQL and Linux
Working knowledge of test management software (e.g. qTest, Zephyr, TM4J)
Analytical mind and problem-solving aptitude
Excellent communication skills
Strong organizational skills
Base Criteria
Candidate should be comfortable with APP and UI Testing (Must)
Candidate should be able to write excellent Test cases (+ve and -ve)
Candidate should be good in logical implementations
Candidate should be good in Communication and work approach
Candidate should have good solution oriented approach
Candidate worked with premium Institution or premium product/app will be a great plus

