
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in
2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a
company.
Job Role: Manual Software Tester
Experience Level: 1 - 2 years
Location: Bangalore, On-site
Job Overview:
As a Software Tester, you will collaborate closely with project developers, business analysts, and the team to ensure that our software solutions meet and exceed user expectations. You will be
responsible for developing test cases, performing various types of testing, conducting root cause analysis on defects, and contributing to the continuous improvement of our software testing processes. Additionally, you will evaluate the functioning of the website and provide valuable feedback.
Key Responsibilities:
1. Collaboration and Requirement Analysis:
- Work collaboratively with project developers, business analysts, and the team members to
understand software requirements and user expectations.
2. Testing and Defect Management:
- Perform root cause analysis on defects found during testing to identify underlying issues and
potential project risks.
- Conduct exploratory and usability testing to proactively discover and report bugs before software
release.
- Execute comprehensive testing against the software to ensure all features function as designed
and meet intended user needs.
3. Website Functionality Check and Feedback:
- Regularly evaluate the functionality of the website to ensure it meets usability standards and user
expectations.
- Provide constructive feedback to developers and stakeholders regarding the website's
performance, user interface, and overall user experience.
4. Documentation and Reporting:
- Document test results, track defects, and provide clear and concise reports on testing progress
and outcomes to stakeholders.
- Communicate effectively with cross-functional teams to ensure alignment on testing results,
feedback, and priorities.
Qualifications:
● Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work
experience).
● Proven experience as a Software Tester or Quality Assurance Analyst.
● Strong understanding of software testing methodologies, tools, and processes.
● Experience in developing and executing test cases based on requirements and specifications.
● Ability to perform root cause analysis and effectively mitigate project risks related to defects.
● Proficiency in conducting exploratory testing and usability testing to identify potential issues.
● Excellent analytical and problem-solving skills with meticulous attention to detail.
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.
As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.
Learn more at www.shipthis.co
Job Overview
We are looking for a detail-oriented Manual Software Tester to join our dynamic and fast-paced team. In this role, you will be responsible for ensuring the quality, reliability, and performance of Shipthis’s ERP platform through thorough manual and functional testing. You will work closely with developers, product managers, and other stakeholders to deliver high-quality software releases on time.
What You’ll Be Doing
- Design, review, and execute detailed manual test cases for Shipthis’ ERP application
- Perform functional, regression, smoke, sanity, and end-to-end testing across modules
- Identify, document, and track defects clearly, ensuring proper follow-up and closure
- Validate bug fixes and feature enhancements before production releases
- Collaborate closely with developers to understand requirements and resolve issues efficiently
- Participate in requirement reviews to provide early feedback from a QA perspective
- Ensure test documentation is updated based on product changes and releases
- Support continuous improvement of QA processes and testing standards
Requirements
- Strong experience in end-to-end manual/functional testing of web-based applications (preferably SaaS or ERP platforms)
- Good understanding of software testing concepts, SDLC, and STLC
- Hands-on experience in writing and maintaining test cases, test scenarios, and test reports
- Ability to analyze requirements and identify test coverage gaps
- Strong analytical, problem-solving, and communication skills
- High attention to detail with a quality-first mindset
- Ability to work independently as well as collaboratively within a team
- Existing knowledge of automation testing or a strong willingness to learn automation will be an added advantage
- Basic knowledge of JavaScript, Playwright/Cypress will be an added advantage
Desired Qualifications
- Bachelor’s/master’s degree in Computer Science, or any related discipline
- Candidates with 2–5 years of experience in manual testing
- Experience working on SaaS platforms will be an added advantage
We welcome candidates
- Who is an Immediate Joiner
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status
JOB SYNOPSIS
- Location: Bangalore
- Job Type: Full-time
- Role: QA Engineer- Manual Software Tester
- Industry Type: Software Product
- Functional Area: Software Testing
- Employment Type: Permanent
We are looking for a detail-oriented Manual Tester to join our QA team. This role is ideal for freshers or candidates with up to 1 year of experience who are eager to build a career in software testing and quality assurance.
Key Responsibilities
- Understand application requirements and functional specifications
- Execute manual test cases for web and/or mobile applications
- Perform functional, regression, smoke, and sanity testing
- Identify, document, and track bugs clearly
- Work closely with developers to reproduce and verify fixes
- Retest resolved issues and ensure quality before releases
- Participate in basic test planning and reporting activities
- Ensure applications meet expected quality standards
-
As a Senior Software Test Engineer, your primary responsibility will be to test/qualify new products and enhancements to existing products as part of a cross functional team. You are required to verify and validate software changes for new products, enhancements and defects.
-
Responsible for verifying that the software complies with the requirements and that the various customer use-cases can be satisfactorily met by the software.
-
Work very closely with the project/baseline manager and development team to understand the architecture and design of the system and the interaction between various software sub-systems and components.
-
Prepare and execute test plans for software releases, document and automate test cases to exercise the various features and capabilities of the software, identify and capture bugs and related information in the bug tracking database.
-
Develop higher complexity test cases, test suite selection and execute all necessary testing activity required for a customer software release (negative and backward compatibility scenarios) per assignment, group objectives and product requirements.
-
Document, enhance and maintain regression test procedures over the lifecycle of the software.
-
Execute the software release test plans and certify that a software release has met the quality criterion(s) for various phase exits (pre-alpha, alpha, beta).
-
Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
-
Independently manage schedule for his/her projects and deliverables, seamlessly works with all key stakeholders to ensure delivery is never on the critical path
-
Consistently look out for areas of improvement in all areas of software product development and processes, champions implementation of identified best practices
-
Strong understanding of SDLC processes and the QA lifecycle and methodology
-
Prior experience in supervisory control systems software would be a plus (but not mandatory)
-
Strong knowledge of software test methodologies, tools, standards and processes.
-
Good hands on programing experience in any of the scripting/programming languages (C++, C#, Java Script)
-
Strong interpersonal skills. Excellent written and verbal communication skills
-
Prior experience of working in global teams and interfacing with multiple stake holders
- BE Computer Science, MCA or equivalent
- Familiarity with Cloud security
- Hands on experience with AWS setup troubleshooting.
- Working knowledge of any messaging system [ Kafka prefer] , application server
client-server architecture , any DB (preferably, MongoDB )
- Good understanding of Protocols: http, https, FTP
- Experience over: Windows & Linux Operating systems [ more than user level] or Mac
- Basic knowledge of automation know-how [ API automation, Selenium Java]
- Test to fail mindset, Solid test strategy experience, well versed with QA processes.
- Hands on experience on Performance test angle.
- Should have worked on defining test cases for enterprise products [ prefer on cloud]
Experience:
- Min 4 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (11 AM to 7 PM).
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
- Work with our proprietary Java and Kotlin based SDK to find performance and functionality-related issues.
- Working with in-house Dashboards to perform testing of UI and APIs.
- Collaborating with teams to create test documents.
- Planning and task management in congruence with the Leadership Team.
WHAT ARE WE LOOKING FOR?
- Expertise in testing different QA Methodologies black box, white box, and gray box for both web UIs and backends both manually and automation.
- Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
- Ability to automate Android applications using tools such as Appium.
- Hands-on experience on API testing and testing tools like Postman, Rest-Assured, or other API testing tools.
- Experience working with Proxy tools like Charles Proxy, Fiddler.
- Excellent in test strategizing, planning, estimation, execution, and reporting.
- Working knowledge of Agile scrum methodologies Strong debugging, problem-solving, interpersonal and troubleshooting skills.
SKILLS AND ABILITIES:
- Python or Java Appium
- Rest-Assured or Postman
- Fiddler or Charles Proxy
- Black Box testing
- White Box testing
WHAT'S IN IT FOR YOU?
- An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
- To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
- A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore
- A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
- We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.
Best Opportunity for Experienced Professionals
Role/Position-Tester (Manual)
Job Title: Assistant Manager
Function:TS
Level: N/A
Reporting Relationship:Direct line reporting to Test Lead
Travel: N/A
Location: India
Target Companies: Companies with Technology + Business Processes
Target Roles: Manual Tester
Role Expectation?
He/ she should be a post-graduate or graduate with at least 4 years of professional experience in a variety of business environments with hands on
knowledge of web testing. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team
environment. He/she should have below skills:
Producing clear and concise test results, both detailed and summary.
Working with other testers and development teams to ensure the spread of good practices and knowledge.
Superior attention to detail, problem-solving and organizational skills
Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure
Other duties as assigned
Skills Required
Good understanding of agile processes.
Identification / Review of test cases, test scenarios & test execution
Good understanding of testing web-based applications
Hands on experience in Data migration and interface testing
Defect Management Life Cycle.
Experience in Black box testing (System, System Integration & Regression testing concepts)
Experience in creating test plans & test design
Good communication, analytical and presentation skills, problem solving skills and learning attitude
Excellent verbal and written communication skills
Bachelor & degree in Computer Science or equivalent work experience
Knowledge of at least one tool like QC or JIRA or any other similar tool
Broad Job Profile
Writing and executing test cases.
Ability to work independently
Helping to ensure requirements have clear and concise acceptance criteria
Producing clear and concise test results, both detailed and summary.
Working with other testers and development teams to ensure the spread of good practices and knowledge.
Superior attention to detail, problem-solving and organizational skills
Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure
Other duties as assigned
Work hours and availability
• Core working hours are between UK time 8:30am and 5:30pm.
• Flexible to work in shifts to maintain overlap with UK working hours.
• Flexible in working outside of core business hours if needed (mostly during releases).
Notice Period - 15 days
- Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
- Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
- Creating and maintaining all QA related documentation throughout the process
- Execution of the test phase consistent with the overall project schedules
- Direct interaction/facilitation of bug resolution with engineering teams
- Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
- Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
- Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
- Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
- Develop test plans, test cases, test design documents with good coverage and optimised testing approach
- Should be able to identify the test cases qualifying for test automation
- Use of tracking tools to log, manage, resolve and report on bugs
Candidate requirements
Must have
- At least 2-4 years of experience in manual and automated quality assurance
- Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
- Good understanding of REST APIs and a solid experience in testing them
- Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
- Knowledge of different browsers and cross-platform operating systems
- Keen eye for design and functional UX
- Strong in writing SQL queries
- Proficiency in git
- Ability to develop or maintain applications for test automation
- Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
- Proven track record of ability to handle time-critical projects
Good to have
- Experience in working in a distributed micro-service environment
- Proficiency in Python, JavaScript or any other programming language
- Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
- Built APIs at some point and practical knowledge on working with them
- Good understanding of CI/CD
- Ability to independently manage test environment deployments and handle issues around it
- Performed load testing of API endpoints
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Bachelor's degree in Computer Science / IT / Computer Applications
Job Description
Job Description
- Plan and execute end to end testing efforts of highly complex features
- Ensure unit testing, code reviews, functional testing, integration testing, etc. are implemented and completed for functionality, performance, scalability, and security
- Drive automation initiatives that reduce time spent on QA processes.
- Employ mistake-proofing, continuous automation, and continuous improvement; continually drive improved disciplines, processes, and tools.
- Ensure adherence to standards and best practices.
- Analyse and Test smart contracts
- Own writing, maintaining, and executing of Test Strategy, Test Plan and manual Test cases
- Driving quality of our products to the next level
- Work with the development team and Product team to understand any gaps in requirements or identifying areas for improvement
- Constantly report stakeholders on product quality and reliability
- Identify all the levels of testing for the new features being developed
- Perform Root Cause Defect Analysis
- Automated smart contract testing on Javascript, rust, Solidity
Required qualifications
5+ Experience in Automation and Manual Testing, Test Driven or Behaviour Driven testing, Knowledge on Blockchain and Distributed Systems, Strong Sense of Responsibility, Self-driven and able to work independently with little direction.
Tech Stack
Selenium, Jmeter, Postman, git, linux, bash, ability to work with Docker.










