
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Hyvikk Solutions is looking for a dedicated QA Tester to join our team. The ideal candidate will focus on ensuring the quality of our software products by conducting thorough manual testing and collaborating with developers to resolve issues.
Note: We are hiring only local candidates from Bhavnagar.
Key Responsibilities
- Analyze requirements and create comprehensive test plans and test cases.
- Execute manual testing for web and mobile applications to identify bugs and inconsistencies.
- Document test results and report defects with detailed steps for reproduction.
- Work closely with the development team to ensure timely resolution of bugs.
- Perform functional, regression, integration, and usability testing.
- Ensure that the software meets user expectations and industry standards.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience as a QA Tester or in a similar role.
- Strong knowledge of QA methodologies, tools, and processes.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
- Proficiency in documenting test cases, test results, and bug reports.
- Familiarity with bug-tracking tools like JIRA or equivalent.
Preferred Qualifications
- Knowledge of basic SQL queries for database testing.
- Experience in testing Web applications.
- Familiarity with Agile methodologies is a plus.
What We Offer
- Opportunity to work on diverse and exciting projects.
- Supportive and collaborative work environment.
- Growth and learning opportunities within the company.

Opportunity
We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on enterprise customers and making products ready for them.
Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products.
We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.
Responsibilities
- Estimate, prioritize, plan, and execute manual testing activities.
- Manage release from the QA perspective and keep the affected parties informed.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Preparing test cases for unit, integration and end-end testing.
- Plan and manage automation testing strategy for QDC.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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2.collaborate closely with other team members and departments execute all levels of testing (System, Integration, and Regression)
3.Design and develop automation scripts when needed Detect and track software defects and inconsistencies Provide timely solutions Apply quality engineering principals throughout the Agile product lifecycle Provide support and documentation.
Essential Skills |
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Role Description |
A fully hands on technical role where the SDeT is expected to work in a cross functional squad including Product Mgmt, Software Engineers, SDeTs, OPS/SRE and be responsible for understanding the feature requirements, understanding the platform architecture, functional flows, determine what test cases are relevant and implement the API/Service/UI automation.
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- Testing and assuring high quality performance of applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making constructive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
Qualification
- Minimum 2 years experience in software testing
- Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
- Testing and assuring high quality performance of customer applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making construc\tive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
- Leading a team of Quality Engineers is a plus
* Brief knowledge of testing tools like JIRA, Scrum etc.
* Basic knowledge of PHP or worked on Wordpress/Laravel/CodeIgniter.
* Basic knowledge of any coding language too.
Job Description
Job Description
- Plan and execute end to end testing efforts of highly complex features
- Ensure unit testing, code reviews, functional testing, integration testing, etc. are implemented and completed for functionality, performance, scalability, and security
- Drive automation initiatives that reduce time spent on QA processes.
- Employ mistake-proofing, continuous automation, and continuous improvement; continually drive improved disciplines, processes, and tools.
- Ensure adherence to standards and best practices.
- Analyse and Test smart contracts
- Own writing, maintaining, and executing of Test Strategy, Test Plan and manual Test cases
- Driving quality of our products to the next level
- Work with the development team and Product team to understand any gaps in requirements or identifying areas for improvement
- Constantly report stakeholders on product quality and reliability
- Identify all the levels of testing for the new features being developed
- Perform Root Cause Defect Analysis
- Automated smart contract testing on Javascript, rust, Solidity
Required qualifications
5+ Experience in Automation and Manual Testing, Test Driven or Behaviour Driven testing, Knowledge on Blockchain and Distributed Systems, Strong Sense of Responsibility, Self-driven and able to work independently with little direction.
Tech Stack
Selenium, Jmeter, Postman, git, linux, bash, ability to work with Docker.

