
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
We are looking for an experienced and innovative quality analyst to join our team. The candidate will be responsible for supporting and developing the planning, design and execution of several test plans, test scripts and process plans for different projects.
Responsibilities
- Design, Develop and Execute test strategies, test scenarios, and test plans for new components and help root-cause issues working with software development teams.
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Participate in product and feature design with developers, product managers, and business systems analysts.
- Create detailed, comprehensive, and well-structured test plans and test cases.
- Estimate, prioritize, plan and coordinate testing activities.
- Identify, record, document thoroughly, and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Develop and apply testing processes for new and existing products to meet client needs.
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
- Stay up-to-date with new testing tools and test strategies.
Qualifications
- Quality Analyst (Manual) = 2 Openings
- Relevant Experience: Manual min 2 years
- Education: BE / BTec/ MCA / MTec / ME / Msc
Location: Gurgaon (Work from Office).
Mandatory: At least Manual 2 years
1. Understanding UI testing
2. Interacting with the clients
3. Creating test documents
4. Performing manual testing
1. Basic HTML, CSS, good aptitude, analytical & problem-solving skills
2. The candidate having a software testing course certificate or experience in testing would be preferred
3. Excel Sheet, knowledge of SDLC, Scrum and Agile methodology
----Note: If even after hiring you, we still keep on getting more than 2 bugs in the live app you will be fired immediately --- [Full-Time]
🚀 Join Our Team: Full-Time QA Engineer - Android,IOS,WebAPP
Company: MemoNeet
MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time QA Engineer with expertise in testing Android, iOS, and WebApp applications. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. You will be responsible for identifying bugs, creating bug trackers, collaborating with the development team, and driving the testing process.
This is a fully remote position, offering a base pay of INR 5k +3k performance bonus based on the number of bugs identified. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Responsibilities:
- Conduct comprehensive testing of Android, iOS, and WebApp applications to identify bugs, defects, and performance issues.
- Utilize your personal iOS device (iPhone/iPad), MacBook, and Android device for testing purposes.
- Create and maintain a bug tracker using tools like Trello or similar platforms, ensuring all identified issues are properly documented.
- Collaborate closely with the development team, providing detailed bug reports and following up on bug fixes.
- Take ownership of the testing process, driving it forward with precision and attention to detail.
- Perform regression testing to ensure resolved issues do not reappear.
- Provide regular updates on the status of testing activities and contribute to the improvement of overall product quality.
Requirements:
- Possession of an iOS device (iPhone/iPad), a MacBook, and an Android device for comprehensive testing across multiple platforms.
- Proven experience in manual testing of Android, iOS, and WebApp applications, with a strong understanding of QA methodologies and best practices.
- Proficiency in creating and managing bug trackers using tools like Trello or similar platforms.
- Excellent attention to detail and problem-solving skills, with the ability to identify, document, and communicate bugs and defects effectively.
- Self-motivated and able to work independently, taking ownership of the testing process and driving it to completion.
- Strong communication and collaboration skills to effectively work with cross-functional teams and stakeholders.
- Ability to thrive in a remote work environment, maintaining focus and delivering results with minimal supervision.
Payment and Perks:
- Base pay: INR 5k per month.
- Performance-based bonus: Up to INR 3k based on the number of bugs identified.
- Monthly incremental base pay and bonus adjustments based on outstanding performance and contribution.
-Mentorship: Learn from our startup journey, failures, and successes.
- Co-Founding Opportunity: Earn company shares (up to **5%) as a dedicated team member.
- Remote Work: Enjoy flexibility while contributing to our mission.
- Additional Perks: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.
Join our team and be a part of a company that values quality, innovation, and personal growth. Apply now to embark on an exciting journey as a QA Engineer, where your expertise will contribute to the success of our Android, iOS, and WebApp products
Note: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!
Manual Tester:
Mandatory Skills:
- Around 3-6 years experience in Manual testing complex applications
- Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
- Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
- Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
- Software lifecycle management skills: understand the application development tasks and plan testing
We are looking for a Senior Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include:
Designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- knowledge of Selenium/Appium for web and app automation in android and IOS
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with manual and automated testing tools
- Solid knowledge of SQL and scripting
- Experience of 3 years to 8 years
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus.
An awesome SDET with 2 years of experience with testing scalable distributed systems,
exceedingly comfortable with writing code in JS.CHAI+MOCHA / JEST
Experience with test automation suites and have implemented an automated test using
selenium.
Experience with functional and load testing for RESTful APIs.
Comfortable digging/investigating the architecture of systems looking for potential problems
and/or experience with bug tracking tools.
Problem solver who is not limited/hindered by programming languages. Open to learning new
technologies to expand personal impact.
Bonus Qualifications:
Experience with testing real time applications like chatbots, games etc.
Experience with WebRTC.
Prior experience at a small startup.

Position: TEST LEAD
Job Description:
- 7+ years of experience in testing manual / automation.
- Experience in testing migration projects is Must.
- Ability to understand content migration testing requirements
- Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
- Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
- Identify, document and validate source and target data requirements
- Work with key users and stakeholders to identify and resolve data issues
- Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
- Ability to work in tight deadlines
- Status reporting to senior management and stake holders
Skills and Experience
- Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
- Analyzing test results and reporting to the development team.
- Working with the development team to correct bugs and errors
- Preferred: Insurance or BFSI domain experience
- Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
- AINS Certification a plus
- 5-8 Years of Experience required.
automated testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills.
If you are also competent in executing test cases and are passionate about quality.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities
• Review and analyse system specifications
• Develop effective strategies and test plans
• Execute test cases (manual or automated) and analyse results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software
development lifecycle
Requirements
• Proven experience as a Quality Assurance Tester or similar role
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr) and
SQL
Educational Competency:
• BCA/MCA/ B.Tech
Experience:
• Relevant Experience should be 1-3 years
1) Candidate must have knowledge in the testing domain and must have knowledge of testing of the web-based application
2)Understand requirements, design exhaustive test scenarios, execute manual test cases, dig deeper into issues, identify root causes and articulate defects clearly
3)Strive for excellence in quality by looking beyond obvious scenarios and stated requirements and by keeping end user needs in mind
4)Collaborate with engineering team and product management to elicit & understand their requirements and develop potential solutions
We have an open position for the "Software Testing” role at Warangal location. Inviting applications for the same.
Duties & Responsibilities:
- 2 years of experience in Manual Testing of Complex Web Based, Mobile (Android & iPhone). Experience in automated testing would be an added advantage.
- Ensuring Successful Execution of Testing Tasks, logging defects and making proper documentation, daily test logs.
- Work closely with the Software Development team in testing and problem resolution
- Ability to multi-task between complex projects.
Qualifications & Requirements:
- Must be a graduate in any stream
- Strong communication & interpersonal skills
- Advanced Excel skills are added advantage

