Java
PostmanAbout Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Our Vision:
Vapronix web is a platform for constant interaction of technology and human creativity. We aim to create a digital environment that connects people from around the world, fulfilling their entertainment and mind stimulation needs while co-creating happiness and generating value for all.
Job Summary:
We are looking for a QA Analyst to assess product quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. You must be competent in executing test cases and passionate about quality. Ultimately, you will ensure that our products and applications work seamlessly and give a great user experience.
Duties And Responsibilities Include But Are Not Limited To:
- Review and analyze product specifications.
- Participate in walkthroughs of testing procedures.
- Prepare all reports related to the product testing carried out.
- Ensure that all testing-related work is carried out as per the defined standards and policies.
- Should have good knowledge of JIRA and be aware of mobile app testing.
- Carry out manual tests to ensure the software created meets the requirements.
- Execute test cases (manual and automated) and analyze results.
- Create logs to document testing phases and defects.
- Report bugs and errors to the development teams or the relevant teams.
- To create test case documentation, defect reports, a traceability matrix, and a retrospective document.
- Should be able to work in an agile environment.
- Should know about functional testing, and basic knowledge of automation testing is an advantage.
- Eventually, to help deliver bug-free, user-friendly products.
- Ensure that the existing projects are running smoothly by regularly checking them through automation testing.
- To be a team player.
Skills:
- Analytical thinking
- Good Aptitude
- Proactiveness
- Strong Research skills
- Ability to meet deadlines
- Adaptability
- Deliver Quality
- Communication
- Language Skills
- Good Mathematical Skills
Manual Tester:
Mandatory Skills:
- Around 3-6 years experience in Manual testing complex applications
- Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
- Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
- Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
- Software lifecycle management skills: understand the application development tasks and plan testing
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
EXPERIENCE: 2 - 5 years
LOCATION:Bangalore
TIMINGS: Work from office.
NOTICE PERIOD: 1 month.
Roles and Responsibilities
● Review and analyze system specifications
● Collaborate with QA engineer & to develop effective strategies and test plans
● Execute test cases (manual or automated) and analyze results
● Evaluate product code according to specifications
● Create logs to document testing phases and defects
● Report bugs and errors to development teams
● Help troubleshoot issues
● Conduct post-release/ post-implementation testing
● Work with cross-functional teams to ensure quality throughout the software development lifecycle & QA lifecycle.
Candidate must have
● Proven experience as a Quality Assurance Tester(Especially in Manual Testing)
● Strong knowledge of test management software (Selenium & Jira)
Skills
● Proven experience as a Quality Assurance Tester(Especially on Manual Testing)
● Experience in project management and QA & methodology.
● Understanding of functional & system integration test cases, executive & review test cases.
● Familiarity with Agile frameworks and API testing & regression testing.
● Ability to document and troubleshoot errors
● Working knowledge of test management software (Selenium & Jira)
● Experience with Bug life cycle
● Excellent communication skills
● Attention to detail
● Analytical mind and problem-solving aptitude
● Strong organizational skills
● Hands-on experience of 2 to 5 years in testing(Specifically in e-commece)
- BE Computer Science, MCA or equivalent
- Solid hands-on with JMeter or related tools.
- Knowledge of CI/CD implementation for Load Testing- JAVA applications. Prefer
MongoDB knowledge and hands-on.
- Knowledge and hands-on with complex enterprise cloud environment performance
testing.
- Experience in AWS Services.
- Familiarity with microservices.
- Understanding the non-functional requirements
- Evaluating the objectives of the service level agreement
- Analyzing business scenarios
- Designing the test scripts and the workload models
- Identifying parameter for testing
- Executing performance tests & establishing checkpoints
- Using consistent metrics for monitoring
- Interpret results and graphs.
- Understand describe the relationship between queues and sub-systems
- Identify suggestions for performance tuning
- Working with the cross-functional team, analyze/profile the application for performance
and scalability bottlenecks
Experience:
- Min 6-8 year experience
- Not more than15 years experience
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (11 AM to 7 PM).
Position:
- Full time/Direct
Other Benifits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.
C#Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
- Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
- Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
- Creating and maintaining all QA related documentation throughout the process
- Execution of the test phase consistent with the overall project schedules
- Direct interaction/facilitation of bug resolution with engineering teams
- Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
- Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
- Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
- Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
- Develop test plans, test cases, test design documents with good coverage and optimised testing approach
- Should be able to identify the test cases qualifying for test automation
- Use of tracking tools to log, manage, resolve and report on bugs
Candidate requirements
Must have
- At least 2-4 years of experience in manual and automated quality assurance
- Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
- Good understanding of REST APIs and a solid experience in testing them
- Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
- Knowledge of different browsers and cross-platform operating systems
- Keen eye for design and functional UX
- Strong in writing SQL queries
- Proficiency in git
- Ability to develop or maintain applications for test automation
- Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
- Proven track record of ability to handle time-critical projects
Good to have
- Experience in working in a distributed micro-service environment
- Proficiency in Python, JavaScript or any other programming language
- Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
- Built APIs at some point and practical knowledge on working with them
- Good understanding of CI/CD
- Ability to independently manage test environment deployments and handle issues around it
- Performed load testing of API endpoints
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Bachelor's degree in Computer Science / IT / Computer Applications
Good Experience in API Testing
Good Experience in mobile application testing
Good Experience in DB Testing
Git
DockerJob Description
Job Description
- Plan and execute end to end testing efforts of highly complex features
- Ensure unit testing, code reviews, functional testing, integration testing, etc. are implemented and completed for functionality, performance, scalability, and security
- Drive automation initiatives that reduce time spent on QA processes.
- Employ mistake-proofing, continuous automation, and continuous improvement; continually drive improved disciplines, processes, and tools.
- Ensure adherence to standards and best practices.
- Analyse and Test smart contracts
- Own writing, maintaining, and executing of Test Strategy, Test Plan and manual Test cases
- Driving quality of our products to the next level
- Work with the development team and Product team to understand any gaps in requirements or identifying areas for improvement
- Constantly report stakeholders on product quality and reliability
- Identify all the levels of testing for the new features being developed
- Perform Root Cause Defect Analysis
- Automated smart contract testing on Javascript, rust, Solidity
Required qualifications
5+ Experience in Automation and Manual Testing, Test Driven or Behaviour Driven testing, Knowledge on Blockchain and Distributed Systems, Strong Sense of Responsibility, Self-driven and able to work independently with little direction.
Tech Stack
Selenium, Jmeter, Postman, git, linux, bash, ability to work with Docker.
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Full Stack Developer - Averlon