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IT Project Manager – Team Lead
About the position:-
Responsibilities as a Project Manager:
- Stakeholder management, Budget management.
- · Merck specific Processes for project execution.
- Like Risk, info class, IT security etc.
- · Client communication and updates.
- · Daily monitoring and follow-up with development, testing, implementation teams for status update.
- · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
- · Close monitoring of allocation and utilization.
- · Status reporting to LT and stakeholders. ·
- Responsible for testing and releases. Coding standard and Documentation for project.
- · Responsible for Change and Risk management for the project.
Adobe Illustrator- Mandatory (Experience 1) : 3+ YOE in digital illustration, concept sketching, and storyboarding for advertising or commercial production
- Mandatory (Experience 2) : Must have experience creating visual assets for advertising and marketing campaigns
- Mandatory (Core Skill 1) : Must be proficient in Adobe Photoshop for digital painting, image compositing, and photo manipulation
- Mandatory (Core Skill 2) : Strong storyboarding and animatic creation skills for video/commercial pre-production
- Mandatory (Core Skill 3) : Strong digital illustration and vector art skills using Adobe Illustrator
- Mandatory (Company) : Advertising Agencies (Pharmaceutical Ad Agencies highly preferred)
Role Overview
As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.
This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.
Key Responsibilities
- Serve as the first point of contact for customer product and technical queries via email, chat, and calls
- Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
- Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
- Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
- Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
- Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
- Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
- Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers
Skills and Qualifications
- Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
- 2–3 years of experience in SaaS product support, technical support, or application support roles
- Strong analytical and troubleshooting skills with a structured problem-solving approach
- Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
- Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
- Strong written and verbal communication skills with a customer-first mindset
- Familiarity with SaaS products, web applications, and basic system integrations
Ideal Candidate
- Has a strong technical mindset and enjoys understanding how products work in depth
- Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
- Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
- Is detail-oriented, process-driven, and takes ownership of issues until resolution
- Views support as an opportunity to improve both the product and the overall customer experience
- Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations
Nice to Have
- Exposure to AI, EdTech, or enterprise SaaS platforms
- Working knowledge of APIs, SSO, LMS, or CRM integrations
- Experience creating help guides, product walkthroughs, or customer training materials
Why Join Us
- Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
- Direct exposure to enterprise customers and real-world SaaS adoption challenges
- Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
- Chance to contribute to innovative, AI-driven products shaping the future of corporate learning
Roles & Responsibilities:
- Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners
- Act as single point contact for all client queries.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups.
- Managing the entire show of Account Management and supporting clients.
- Owning the long term as well as the short-term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.
- Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
Knowledge & Experience:
- Bachelor's degree and demonstrated prior Account/Service Management experience.
- Information Technology experience
- Strong written and oral communication skills.
- Strong Microsoft Office skills (Excel, PowerPoint )
- Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment
- Understand technical risks and supportability parameters
- Strong decision-making skills.
- The ability to analyse, think innovatively, adapt and drive new best practices.
- The ability to farm the account through relationship management.
At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.
We’re looking for an experienced UX/Product designer to take on the end-to-end design of the web and mobile product suite experience. As a pivotal member the Anarock’s team, this portfolio will support Product Managers and Engineering for a broad set of digital experiences.
You will be responsible for translating business objectives into product concepts by iterating and optimising UI designs while maintaining a consistent and user-friendly experience across mobile and web platforms.
We have 3 key focus areas: Product Design, User Research, and Visual Design.
Key job responsibilities
- Design web and native mobile app experiences that delight our users and help drive the company vision
- Collaboration with the product, engineering, data, marketing, and other teams to ensure a quality end-to-end customer experience
- Create consistent and thoughtful designs that include user flows, interaction designs, information architecture, and more
- Pitch and present designs to stakeholders for sign-off
- Provide accurate specifications for the engineering team
- Create design system to ensure consistent experience across various features
- Participate in design reviews and feedback sessions to help the design team
Basic Qualifications
- 3+ years of product design experience (Product Based Company) in all phases of the design process: user research, wire-framing, prototyping, visual design, interaction design, and usability
- Experience in complex UX/UI design and end-to-end processes in B2B SaaS and B2C
- Strong understanding of iOS and Android native app patterns
- Strong understanding of visual design basics (color theory, typography, spacing)
- Strong understanding of digital design fundamentals (forms, interaction methods, responsive design etc.)
- Expertise with user-centered design principles
- Deep knowledge of design tools, such as Photoshop, Sketch, Illustrator, Figma,
Skills that will help you build a success story with us
- Experience in working with a cross-functional team of developers, product managers, and
- Communicating and storytelling to present your work and articulate design rationale for efficient design
- Zooming out to product concepts and zooming in to design details while wire- framing, prototyping, and reusing components from a design
- Integrate and manage the ANAROCK brand through a visual design
Experience: 3 - 6 years
Locations: Bangalore or Mumbai or Gurgaon
Quick Glances:
- https://www.anarock.com/aboutus">What to look for at Anarock
- https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
- https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page
Anarock Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them
Android Development
Kotlin
Java
Requirements
1. 5-7 Years of hands-on development on Android
2. Extensive understanding of Architectures - both old and new -> MVC to MVVM To Clean
3. Excellent In-depth understanding of Java and Kotlin Programming Languages
4. 2+ Years of managing android developers
5. Have worked on or scaled an app to more than 1mn downloads
6. Obsessed about long term solutions, yet understands business requirements to deliver projects quickly
7. Good understanding of backend technologies for better cross teamwork
8. Obsessed about app ratings, app vitals, and crash-free apps
Responsibilities
1. Lead the Testbook Android Team of 12+ Android Developers
2. Own the Testbook Android App (2Cr+ Installs) and its related 500+ Apps
3. Work extensively with Product Managers to deliver quality products and features
4. Improve the App Architecture and drive processes for code reviews, releases.
5. Take up occasional challenging Android coding tasks
About Us :
With the growing demand for a healthier lifestyle, our client has chosen pasta as their USP to showcase their versatility in terms of offering a variety of tastes and types but in a healthier way.
They manufacture and sell various types of pasta with benefits such as containing plant-based protein, free of soy, gluten and artificial colours, 100% vegan etc. and their products are Kosher certified. Their website also provides varieties of guilt-free pasta recipes which will help parents un-junk their kids’ food choices.
Founded by a team of three veteran entrepreneurs, our client is headquartered in Mumbai. They have raised a total of $1.3M in funding over 2 rounds.
As a Performance Marketing Lead, you will be responsible for creating and executing a strong performance marketing strategy & execution plan thereby managing the P&L of the website business.
What you will do:
- Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, ACOS, etc
- Liaising with the brand marketing team to identify the appropriate target audience for particular ad campaigns
- Developing and managing digital prospecting and remarketing campaigns
- Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
- Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
- Identifying and testing new channels to continue to meet or exceed established critical metrics
- Working closely with the management to share funnel conversion improvement ideas, feedback & present results
Desired Candidate Profile
What you need to have:- 6+ yrs digital performance marketing experience ideally in the FMCG space
- Familiarity with Facebook Business Manager, Google Adwords, analytics, and Instagram
React Native
React.js
HTML/CSS
Javascript
- Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands-on experience on React Native Framework minimum 1 year.
- Thorough understanding of HTML5, CSS3, and attention to detail for UI.
- Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
- Thorough understanding of RESTful APIs and integration with React-Native
- Familiarity with modern front-end builds pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM, etc.
- Experience with Native Mobile app deployment on App store and google play store.
- Passionate about writing readable, maintainable, and well-tested code.
Duties and Responsibilities:
- Developing new features and user interfaces from wireframe models
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Data Science
R Programming
PythonGanit Inc. is the fastest growing Data Science & AI company in Chennai.
Founded in 2017, by 3 industry experts who are alumnus of IITs/SPJIMR with each of them having 17+ years of experience in the field of analytics.
We are in the business of maximising Decision Making Power (DMP) for companies by providing solutions at the intersection of hypothesis based analytics, discovery based AI and IoT. Our solutions are a combination of customised services and functional product suite.
We primarily operate as a US-based start-up and have clients across US, Asia-Pacific, Middle-East and have offices in USA - New Jersey & India - Chennai.
Started with 3 people, the company is fast growing with 100+ employees
1. What do we expect from you
- Should posses minimum 2 years of experience of data analytics model development and deployment
- Skills relating to core Statistics & Mathematics.
- Huge interest in handling numbers
- Ability to understand all domains in businesses across various sectors
- Natural passion towards numbers, business, coding, visualisation
2. Necessary skill set:
- Proficient in R/Python, Advanced Excel, SQL
- Should have worked with Retail/FMCG/CPG projects solving analytical problems in Sales/Marketing/Supply Chain functions
- Very good understanding of algorithms, mathematical models, statistical techniques, data mining, like Regression models, Clustering/ Segmentation, time series forecasting, Decision trees/Random forest, etc.
- Ability to choose the right model for the right data and translate that into code in R, Python, VBA (Proven capabilities)
- Should have handled large datasets and with through understanding of SQL
- Ability to handle a team of Data Analysts
3. Good to have skill set:
- Microsoft PowerBI / Tableau / Qlik View / Spotfire
4. Job Responsibilities:
- Translate business requirements into technical requirements
- Data extraction, preparation and transformation
- Identify, develop and implement statistical techniques and algorithms that address business challenges and adds value to the organisation
- Create and implement data models
- Interact with clients for queries and delivery adoption
5. Screening Methodology
- Problem Solving round (Telephonic Conversation)
- Technical discussion round (Telephonic Conversation)
- Final fitment discussion (Video Round
PythonHTML/CSS
Django
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