Head - Performance Marketing

Role Overview 

Support SEO and digital marketing activities to improve website visibility, search rankings, and online traffic. 

Responsibilities 

• Perform keyword research and competitor analysis  
• Optimize website content for SEO  
• Assist in on-page and off-page SEO activities  
• Track website performance using SEO tools  
• Support content and backlink strategies  

Skills Required 

• Basic understanding of SEO concepts  
• Familiarity with Google Search Console or SEO tools  
• Good analytical and research skills  
• Strong written communication skills  

Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

Title: Platform Engineer Location: Chennai Work Mode: Hybrid (Remote and Chennai Office) Experience: 4+ years Budget: 16 - 18 LPA

Responsibilities:

• Parse data using Python, create dashboards in Tableau.
• Utilize Jenkins for Airflow pipeline creation and CI/CD maintenance.
• Migrate Datastage jobs to Snowflake, optimize performance.
• Work with HDFS, Hive, Kafka, and basic Spark.
• Develop Python scripts for data parsing, quality checks, and visualization.
• Conduct unit testing and web application testing.
• Implement Apache Airflow and handle production migration.
• Apply data warehousing techniques for data cleansing and dimension modeling.

Requirements:

• 4+ years of experience as a Platform Engineer.
• Strong Python skills, knowledge of Tableau.
• Experience with Jenkins, Snowflake, HDFS, Hive, and Kafka.
• Proficient in Unix Shell Scripting and SQL.
• Familiarity with ETL tools like DataStage and DMExpress.
• Understanding of Apache Airflow.
• Strong problem-solving and communication skills.

Note: Only candidates willing to work in Chennai and available for immediate joining will be considered. Budget for this position is 16 - 18 LPA.

JOB Description:

Techminds Group founded in 2007, and headquartered in New Jersey, USA is a Global Information Technology Services firm known for its deep industry experience and high customer satisfaction. Techminds Group is an NJFast50 winner (2016), Inc 5000 (2017) Winner, one of the fastest-growing private companies in America, and also a Microsoft Certified Partner focused on Data Management, Enterprise Resource Planning, and Azure platform solutions.

Our Microsoft Dynamics NAV / Business Central team has an opening for a highly competent Senior Microsoft Dynamics NAV / Business Central Developer (Technical Consultant) who can work independently as well as part of a team. You will be joining one of the most experienced Microsoft Dynamics NAV / Business Central implementation teams in the US who manage many interesting and challenging projects. This is also a customer-facing role, and you must be able to demonstrate thorough technical knowledge of Microsoft Dynamics NAV / Microsoft Dynamics 365 Business Central.

Role

· You act as a sparring partner for consultants in the preparation of functional designs and think along with them about the scope of the project.

· You work on Dynamics Business Central (NAV) migration projects, between various versions and systems.

· You implement (customized) solutions.

· You work along on integration solutions between Dynamics 365 and other systems.

· You can take the lead as (Lead) Technical Consultant on projects. This includes managing the Technical Consultants working on the project, writing, and maintaining technical documentation, and ensuring that development agreements are kept.

Skills Required

· Experience configuring, developing, and delivering Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV / in all functional areas

· You should have analytically strong and should have knowledge of business processes

· Solid C/AL and AL skills and experience with automated testing

· Excellent analytical and problem-solving abilities

· Strong interpersonal and communication skills

· Team players who are highly customer focused

· Proven experience with the delivery of high-quality solutions according to timelines and budgets

· You Should have (preferably) obtained the most recent certificates for developing with Microsoft Dynamics 365.

· Knowledge and experience with Azure DevOps and Power Automate are preferred

· You should have experience with Microsoft SQL Server Reporting Services; interfaces of NAV/BC to other systems and web services are a plus.

· You should have knowledge of RDLC Reporting.

· Extensive experience in the Microsoft Power Platform MS PowerApps, MS Flow, and PowerBI.

· Experience in creating and configuring SharePoint intake workflow applications.

· Experience developing modern apps for SharePoint Online.

We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

We are looking for hands on, smart thinking Applications developer to join our fast-growing team of talented professionals. You will have the opportunity to work on large enterprise solutions and deliver solutions that deliver business performance for our customers.

WORK YOU’LL DO

• Design and develop microservices/APIs using either Java/Spring boot, ISTIO, Kubernetes, Docker, CI / CD Pipelines
• You would scale micro services using Kafka or similar messaging systems.
• Collaborate with clients, architects, and application architectures to understand the operational objectives and purpose of the future system integration.
• Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions
• Collaborate with Functional Designers and Developers in order to find best solutions
• Produce detailed functional and technical specifications.
• Assist in producing solutions with threat assessments and associated security awareness.
•  

WHAT WE ARE LOOKING FOR

• 5- 8 years of hands-on experience designing and developing microservices using either Java/Spring Boot
• 3-5 years of experience with system integration
• Minimum of 3 years of relevant experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger
• Experience developing within agile methodology using CI/CD pipeline
• Experienced in 3-tier, n-tier, cloud computing, microservices architectures and SOA.
• Good knowledge of integration architectures
• Experience supporting and/or implementing complex integration projects
• Excellent client management skills
• Experience with Data modelling would be an asset

QUALIFICATIONS

• Experience of working in an Agile Environment
• Ability to drive design from Stories and Requirements
• Adept at UML, Design Patterns, Reusable Services Development,
• Knowledge on Scaling Microservices

• Team with top-notch engineers, product managers, program managers, DevOps and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Design and develop web / mobile applications
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Utilize Agile Development, SCRUM / Pair / Extreme Programming methodologies
• Design and develop supporting components and microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant enterprise environment
• Maintain and improve the functionality and performance of the existing web applications
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Execute other Duties as assigned

• 3+ years of experience developing Backend, API and data-based applications/software
• Experience with one of the major relational databases (MySQL, Oracle, Postgres) and NoSQL databases (Mongo DB, Cassandra, Dynamo DB or such)
• Expert object-oriented programming experience using Java
• Strong OO design and programming skills in Java, Hibernate, JPA, Spring Boot
• Worked in Maven, JPA, REST services, Postman
• Working knowledge on Spring Security / Spring Batch / ZUUL / Eureka / Hysterix
• Exposure with Frontend technologies (React.js, Angular or Ruby-on-Rails)
• Require experience and Strong understanding of entire Software Development Life Cycle (SDLC), Agile (Scrum), Software design/architecture process, unit testing & Test-Driven Development (TDD)
• Experience with web services (consuming or creating)
• Experience managing Cloud infrastructure (resources and service) in AWS, Azure and/or GCP
• Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development
• Experience in reporting and analytics, queuing and real-time streaming systems
• Git or similar distributed SCM tools experience.