Collection Advisor at Paytm · Mumbai · 0 - 1 years · ₹1L - ₹2L / yr · Raised funding · Posted 31 Jan 2023

About Paytm
About
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Why join us:
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
- You should work with us if you think seriously about what technology can do for people.
- We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Connect with the team
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Sales Telecaller
📍 Location: Changodar, Ahmedabad
💼 Experience: 1–2 Years
💰 Salary: ₹15,000 – ₹30,000/month + Performance Incentives
🕐 Employment Type: Full-time
🏢 Work Mode: Work From Office
About the Role
We are looking for a confident and energetic Sales Telecaller to connect with potential customers, generate qualified leads, and manage regular follow-ups.
The ideal candidate should be fluent in Gujarati, Hindi, and English, have strong communication and persuasion skills, and be comfortable handling Indian customers over phone calls.
Key Responsibilities
- Make outbound calls to potential customers.
- Generate, qualify, and follow up on sales leads.
- Explain company products and services to customers.
- Schedule meetings and demos for the sales team.
- Maintain regular communication with prospects.
- Handle customer queries professionally.
- Maintain call records and update CRM/Excel/Google Sheets.
- Build and maintain strong customer relationships.
- Achieve daily and monthly calling, lead generation, and sales targets.
Required Skills
- Excellent communication skills in Gujarati, Hindi, and English.
- 1–2 years of experience in Telecalling, Inside Sales, or Sales.
- Strong persuasion and negotiation skills.
- Good follow-up and customer relationship management skills.
- Basic knowledge of MS Excel, Google Sheets, or CRM software.
- Positive, confident, and target-oriented attitude.
Preferred Experience
- Lead Generation
- Cold Calling
- B2B/B2C Sales
- Customer Handling
- Sales Follow-up
- CRM Management
- Appointment/Demo Scheduling
Who Can Apply?
- Graduates from any discipline.
- Candidates with 1–2 years of Telecalling/Sales experience.
- Candidates fluent in Gujarati, Hindi, and English.
- Candidates willing to work from the Changodar, Ahmedabad office.
Performance Metrics
- Daily calls completed
- Qualified leads generated
- Follow-up conversion rate
- Meetings/demos scheduled
- Customer response rate
- Monthly sales targets achieved
What We Offer
- 💰 Competitive salary: ₹15,000–₹30,000/month
- 🎯 Performance-based incentives
- 📈 Career growth opportunities
- 🤝 Supportive work environment
📍 Work Location: Changodar, Ahmedabad
🏢 Work Mode: In-person / Work From Office






