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a global provider of Business Process Management company
IT Project Manager – Team Lead
About the position:-
Responsibilities as a Project Manager:
- Stakeholder management, Budget management.
- · Merck specific Processes for project execution.
- Like Risk, info class, IT security etc.
- · Client communication and updates.
- · Daily monitoring and follow-up with development, testing, implementation teams for status update.
- · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
- · Close monitoring of allocation and utilization.
- · Status reporting to LT and stakeholders. ·
- Responsible for testing and releases. Coding standard and Documentation for project.
- · Responsible for Change and Risk management for the project.
at Publicis Sapient
Domain: Automation Testing – Selenium Job Purpose
• Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications
• Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools
• Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams
• Oversee technological delivery of the recommended automation solution roadmap across project teams
• setting up end to end QA processes across Requirement Analysis, Test Strategy/Design and Test reporting
• Participate in design and architectural reviews of proposed automation solutions across project teams
• Designing & implementing enterprise-wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing)
• Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work
• Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc.
• Mentors/guides the team on technical knowhow
• Adhere to company project standards and guidelines Mandatory Skills & Experience
• 7-11 years of managing team experience and at least 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy
• Hands on framework development for a Green Field Project
• Strong hands-on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUI etc.
• Strong exposure on UI or API automation, hands on Webservices/Microservices automation
• Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins
• Experience in Cloud tech preferably AWS
• Experience on Cloud Platforms such as Sauce Labs, Perfecto
• Functional tools like Selenium (mandate), Web driver IO, NightWatchJS, etc
• Should have basic knowledge of JMeter or any other equivalent Performance testing tool
• Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc.
• Industry experience on Financial Services is preferred.
About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information
• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements • Employee Assistance Programs to help you in wellness and well being
Requirements:
- 2+ years of experience (4+ for Senior Data Engineer) with system/data integration, development or implementation of enterprise and/or cloud software Engineering degree in Computer Science, Engineering or related field.
- Extensive hands-on experience with data integration/EAI technologies (File, API, Queues, Streams), ETL Tools and building custom data pipelines.
- Demonstrated proficiency with Python, JavaScript and/or Java
- Familiarity with version control/SCM is a must (experience with git is a plus).
- Experience with relational and NoSQL databases (any vendor) Solid understanding of cloud computing concepts.
- Strong organisational and troubleshooting skills with attention to detail.
- Strong analytical ability, judgment and problem-solving techniques Interpersonal and communication skills with the ability to work effectively in a cross functional team.
ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
Job Description:
- Excellent troubleshooting and communication skills
- Participate in requirements analysis and give estimates for development.
- Collaborate with internal teams to produce software design and architecture
- Client handling experience
- Write clean, scalable code using .NET programming languages
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Ability to work as a team player also as an individual contributor.
- Understanding of Scrum, Agile and Agile processes.
Required Knowledge, Skills, and Abilities:
- 3+ years of C#, .Net core, ASP.NET MVC professional development experience
- Candidate should have hands-on with Logic App, Function App, Azure Function
- Working experience on SQL Server and No SQL Database
- Experience in ORM like LINQ & Entity Framework
- Knowledge of the NoSQL Database will be a great advantage.
- Great analytical skills and logical reasoning.
- Thorough understanding of object-oriented programming concepts, and data structures.
- Experience designing and consuming REST APIs
- Experience in JavaScript, jQuery or related frameworks.
- Knowledge of Code Repository systems including GIT, Github & SVN
- Should have strong practical knowledge of API Management Services (APIM)
- Good to have: Angular JS, React JS or any other frameworks.
Tools : Visual Studio ,Visual studio code ,SQL server management studio, swagger and postman tool
Educational Qualification: BE, MCA OR Msc IT
at Thoughtworks
Thoughtworks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.
Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare.
As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.
For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve more complex business problems and actively assess your team’s health, code quality and nonfunctional pipelines.
You’ll spend time on the following:
- You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
- You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
- Create large-scale distributed systems out of microservices
- You will apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems
- Efficiently utilize DevOps tools and practices to build and deploy software
- You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
- You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
Here’s what we’re looking for:
- 4-8 years of experience with two or more development languages such as Java/C#/Python/Go/Node.js etc
- You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
- Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
- Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
- You enjoy influencing others and always advocate for technical excellence while being open to change when needed
- You’re willing and able to commit to travel to client sites in order to solve their business problems
- You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
- Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker
GCP Data Analyst profile must have below skills sets :
- Knowledge of programming languages like https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Ftutorials%2Fsql-tutorial%2Fhow-to-become-sql-developer&data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EImfaJAD1KHOyrBQ7FkbaPl1STtfnf4QdQlbjw72%2BmE%3D&reserved=0" target="_blank">SQL, Oracle, R, MATLAB, Java and https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Fwhy-learn-python-a-guide-to-unlock-your-python-career-article&data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Z2n1Xy%2F3YN6nQqSweU5T7EfUTa1kPAAjbCMTWxDCh%2FY%3D&reserved=0" target="_blank">Python
- Data cleansing, data visualization, data wrangling
- Data modeling , data warehouse concepts
- Adapt to Big data platform like Hadoop, Spark for stream & batch processing
- GCP (Cloud Dataproc, Cloud Dataflow, Cloud Datalab, Cloud Dataprep, BigQuery, Cloud Datastore, Cloud Datafusion, Auto ML etc)
- Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
- Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
- Validation rules, Reports, Workflow, Process Builder as per business requirements
- Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
- Partner with Product Development to resolve customer reported bugs.
- Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
- Meet individual performance goals, including weekly and/or annual efficiency goals.
- Should have good communication skill.
- Experience Level – 5-6 years in similar profile.
- Team player willing to collaborate throughout all phases of development, testing and deployment
- Ability to solve problems and meet the deadlines within minimal supervision
- Excellent analytical skills
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)