Software Development Engineer Testing (SDET)

Job Title: QA Manual Engineer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.

Responsibilities/Duties:

1.     Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.

2.     Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.

3.     Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.

4.     Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.

5.     Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.

6.     Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.

7.     Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.

8.     Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.

Qualifications/Requirements:

Education:

• Bachelor's degree in Computer Science, Engineering, or related field.

Experience:

• 2 to 3 years of experience in automation testing, preferably in a software development environment.
• Experience with automation testing tools such as Selenium, Appium, or similar.
• Strong understanding of software testing methodologies, tools, and processes.
• Experience with cloud-based testing environments (e.g., AWS, Azure).
• ISTQB or similar certification in software testing.

Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.

·        Excellent attention to detail and ability to work independently or as part of a team.

·        Ability to multitask and prioritize tasks in a fast-paced environment.

Required Skills & Qualifications:

● 3+ years of experience in Quality Assurance & Software Testing.

● Strong expertise in JIRA for bug tracking and test management.

● Proficiency in manual testing, including UI, functional, regression, and integration testing.

● Experience in automation testing using Selenium, JMeter, or similar tools (preferred).

● Strong understanding of Agile/Scrum methodologies.

● Hands-on experience with API testing tools like Postman or SoapUI.

● Familiarity with SQL queries for database validation.

● Excellent analytical, troubleshooting, and communication skills.

We are looking for a QA Tester to assess software quality through manual and automation testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications, and systems work correctly.

Responsibilities

Review and analyze system specifications

Collaborate with QA Engineers to develop effective strategies and test plans

Execute test cases (manual or automated) and analyze results

Evaluate product code according to specifications

Create logs to document testing phases and defects

Report bugs and errors to development teams

Help troubleshoot issues

Conduct post-release/ post-implementation testing

Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

Proven experience as a Quality Assurance Tester of a minimum 4 years

Must have knowledge in API and Selenium Automation

Must have knowledge of SQL and Linux

Working knowledge of test management Excellent communication skills

Strong organizational skills

Base Criteria

Candidate should be comfortable with APP and UI Testing (Must)

Candidate should be able to write excellent Test cases (+ve and -ve)

Candidate should be good at logical implementations

Candidate should be good in Communication and work approach

Candidate should have a good solution-oriented approach

Candidate worked with a premium Institution or premium product/app will be a great plus

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

Job Aim

 To perform software tests to ensure quality

Responsibilities

 Review of software requirements

 Preparation of test cases

 Automating responsive layout

 Reporting of defects

 Preparation of test reports

Essential Skills

 Load testing

 Identify Security vulnerabilities

 Teamwork

 Programming knowledge for automation testing

 Selenium Web Driver