Salesforce Senior QA

We are looking for an experienced and innovative quality analyst to join our team. The candidate will be responsible for supporting and developing the planning, design and execution of several test plans, test scripts and process plans for different projects.

Responsibilities

• Design, Develop and Execute test strategies, test scenarios, and test plans for new components and help root-cause issues working with software development teams.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Participate in product and feature design with developers, product managers, and business systems analysts.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
• Stay up-to-date with new testing tools and test strategies.

Qualifications

• Quality Analyst (Manual) = 2 Openings
• Relevant Experience: Manual min 2 years
• Education: BE / BTec/ MCA / MTec / ME / Msc

Location: Gurgaon (Work from Office).

Mandatory: At least Manual 2 years

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

Our client owns and operates multiple brands in the personal advice industry connecting customers to advisors through its proprietary marketplace platform. Their platform has enabled 50+ million conversations with independent experts across a number of fields including relationship advice, spiritual advice, life coaching, and career advice.

Our client is based in San Francisco, USA, and is expanding in Bangalore to bring in top talent and build out exciting new features for their customer-facing e-commerce products. They are looking for top test/quality assurance (QA) engineers to ensure their very high-quality bar is met and raised. As a Quality Assurance Engineer, you will develop and execute feature and regression test suites to ensure product quality.

Role & Responsibilities:

• Work closely with a scrum team and collaborate in all stages of the Software Development Life Cycle (SDLC)
• Key contributor for manual end-to-end functional & regression testing"
• Review feature specifications and design documents and provide timely and meaningful feedback
• Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
• Estimating, prioritizing, planning, and coordinating testing activities with the rest of the QA team along with releases
• Identify, record, document, and track bugs
• Collaborate with internal teams (e.g. developers, product managers, stakeholders) to identify requirements and communicate progress & releases

Desired Skills & Experience:

• At least 5 years of experience in Software Quality Assurance / Software Development
• Experience in agile & scrum methodologies
• Ability to write clear and comprehensive acceptance criteria, test plans, and test cases
• Hands-on experience with both white box and black box testing
• Excellent communication skills
• Knowledge of SQL scripting
• BS degree in Computer Science/Engineering or a related subject is a plus
• Automation experience within the Selenium framework (Java) is a plus
• Performance (stress/load) testing is a plus

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core

values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor

• Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
• Creating and maintaining all QA related documentation throughout the process
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Use of tracking tools to log, manage, resolve and report on bugs

Candidate requirements

Must have

• At least 2-4 years of experience in manual and automated quality assurance
• Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
• Good understanding of REST APIs and a solid experience in testing them
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Knowledge of different browsers and cross-platform operating systems
• Keen eye for design and functional UX
• Strong in writing SQL queries
• Proficiency in git
• Ability to develop or maintain applications for test automation
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have

• Experience in working in a distributed micro-service environment
• Proficiency in Python, JavaScript or any other programming language
• Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
• Built APIs at some point and practical knowledge on working with them
• Good understanding of CI/CD
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Bachelor's degree in Computer Science / IT / Computer Applications

• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Design test cases based on the use cases and considering various quality aspects.
• Perform thorough regression testing when bugs are resolved
• Perform in-depth and thorough testing of the owned features/areas.
• Maintain the test cases and test results in test management system.
• Maintain the defects in defect Management system.
• Plan and realise the test environment, platforms, test cycles and regression cycles based on the strategy and quality evaluation at different stages of the product.
• Keep updated on the latest testing and domain technologies, test coverage methodologies and quality metrics.
• Develop skills on automation and testing tools.
• Should guide junior members in performing their activities effectively and help them develop technical skills.

• BE/B-Tech/BS/MS degree in Computer Science, Engineering or a related subject
• Should have at least 4 years of relevant experience in QA.
• Proven working experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Hands-on experience with automated testing tools is a plus
• Knowledge of SQL and scripting is big plus